Your Top-5 list of music shops in San Marcos

The Guitar Center is renown for being a musician’s best friend, a veritable one stop shop equipped with every conceivable musical invention and the Vista location is no exception. If they don’t stock what you need I suspect they can get it and if advice is what your after, that available in ample quantity. Your next guitar, or literally any other musical instrument waits for you at Guitar Center!

Service was great! Needs a lefty section for Guitars, so you don’t have to hunt.

Nice place – several acoustic and electronic drum kits to play and no pressure or limitations on access. The cymbal room is enclosed to keep noise out.

I mean, everyone’s pretty nice and helpful but their shipping and fixing service takes so long! I had a 30 minute fix for my electric guitar, but they kept it for a month.

Awesome selection

Good

Zero customer service

They had two left handed guitars. I bought one, the other was decrepit.

They have a stupid law, they offer a used instrument for sale but you’re not able to buy them until one more later because they have to check if is stolen, but is on display

Definitivamente un fraude: les explico yo me contacte con el y se hizo llamar Efrain me dijo que si tenia teclado rojo N364 y que yo le tenia que depositar por zelle 1650 lo hice me dijo que llegaba en 2 dias fue el 01 diciembre del 2022 y le eh estado llamando y solo me mensajeo me mando una foto de un label de fedex falso pues se genero pero nunca se presento a mandar el teclado lo se porque fui a fedex con El supuesto tracking # y eso me dijeron, aparte le marco y no me contesta ademas me dijo que me lo iva a mandar y no nada por favor no usen esta compañia es un fraude les mando fotos de las pruebas hojala y tenga suficiente pantalones para regresar mi $$ porque voy a hacer lo impossible por recuperar mi dinero, lo que sigue es hacer un reporte en BBB y a la policia

Very good customer service, friendly employees, overall a really great experience!

San Diego Music Studio is the best place to shop for musical instruments, and any item you need that has to do with music. They go above and beyond to help you get what you need. I will never shop at guitar center again!!

I have been working with SD Music Studio for several years now. From the first time I walked in to rent a clarinet for 6th grade band for my daughter, to band lessons and workshops, clarinet purchase, Alto sax rental, instrument repairs, to lots of questions about anything and everything music related, EVERYONE has been amazing! Shout-outs to Jessica and David for their wonderful teaching styles and personal attention. Incredible people, superb customer service and a great music studio. Get your instrument here, you won’t be sorry!

Update 9/28 – Ryan called to apologize and made things right. In light of that I have upgraded the rating to 4 stars. Often times it’s not the mistake, but the reaction and I think Ryan did a good job resolving the issue.

The customer service for the rental is horrible. Bliss was terribly rude. I had an auto debit for a rental and I had that for a couple of years. The bank issued me a new card and it had lapsed. That happened in the past and they would call. This last time I got a new call saying it was two months past, but I never got a call for the first month, or an email, and she couldn’t do anything to waive the late fees, which were $15 for a $19 a month rental (79% of the rental cost). All because they couldn’t call or send and email. Sounds like their business model is to just make their money on the late fees rather than be reasonable.

We were looking to get a flute repaired and visited this location, having heard good experiences from others and being quoted a quick turnaround for the repair over the phone. Unfortunately, our service experience was rather disappointing. The staff present seemed inexperienced in working with customers. We were told they required a $20 for a same-day evaluation of the instrument, which we agreed to as the repair was urgent. However, the staff came back afterwards saying the instrument required “General Adjustments” (for which we were quoted a charge of $95), without explaining what was wrong with the instrument. The staff didn’t make much of an attempt to understand what was wrong with the instrument or provide clarification when we asked what exactly what was going to be fixed.

We came back a few days later when the instrument was ready for pick up, and the issue we were facing was not fixed! After this, we talked with one of the mechanics there and explained the issue, and they were able to identify the issue and repair the instrument, rather quickly in fact! Had we been able to do this from the beginning, we could have saved a lot of time and headache.

We will not be returning to this location for future repairs.