Quality Instruction and a friendly, knowledgeable staff.
This is an awesome music shop very polite and very helpful employees with everything for your music needs
Super personable staff that was helpful and courteous the whole time I interacted with them
Staff is helpful and they have lots of instruments to view. One bad thing is that they always seem to make you feel like they are waiting for you to steal something. I realize there is lots of theft that happens but you don’t need to follow me around while I browse.
Every single time I come here it’s nothing but problems. Being misled by an employee on a price of an instrument. After calling the day before getting one price, to going there getting another price, and then her calling back and giving me yet another price. To finally I had to just sign up for something because I was told they didn’t have any available. Was told today they have books and now they don’t have any available.. They basically couldn’t tell me when or where they could get another. I highly suggest going to another store.
*update*- the owner took care of all of my issues and is addressing the problem. Nice to see people still care!
Very helpful staff was able to guide me right to the different snare heads needed making it a quick and easy stop!
This place will go the way of the rock shop if they keep treating customers like suspects.
It was not like this at the Stevenson location.
4. The Luthier Shoppe
Address: 1717 Wabash Ave, Jerome, IL 62704 , Sangamon County , Illinois , United States
Top notch service , fast and professional very impressed, I would recommend the Luthier shop for all musical needs !
Took my tube amp in for some minor repairs, it was fixed fast and at a very reasonable price. Not to mention the wealth of knowledge Mark has on amps and instruments.
I took my guitar to have the action lowered, and Mark did a fantastic job. He even replaced the strings since it was my first time visiting. I can tell he really cares about the quality of his work, and would highly recommend visiting him if you need an instrument repair!
Took the specific info with us, bass guitar make and model, and he ordered a case for delivery by Christmas. It came in and it wasn’t nearly the size needed. He implied that the fact we got the wrong case is our fault. Hmmmm. Not a good experience.
Expected better with all the, “Mark knows his stuff reviews.”
Showed up at 10am on a Friday when shop was supposed to open. Doors were locked and no one showed up while we waited. I suggest you call ahead to make sure they are actually open during the times they say they are.
5. the Drum Studio
Address: 3601 S 2nd St, Springfield, IL 62703 , Sangamon County , Illinois , United States
Very limited selection of music, they have lots of guitars and pianos, though.
Nice store plenty of gear in stock , staff was pleasant , prices were reasonable and they even had some used instruments for cheapskate s like me hahaa I will go back and give them some business, even though online shopping may save you a few nickel s or couple bucks shopping local and having our local business s right down the street is well worth it to me .
Pretty good inventory from starter instruments to grand pianos. Laid back atmosphere.
I’ve been to a lot of music stores, and let me tell ya, avoid the this at all costs. Prices are High, equipment is below average, and the customer service is a joke. If you don’t mind paying top prices for sub standard gear and having to staff look down at you like you owe them something well this is the place for you . Two thumbs down
I am giving two stars because Matt Waldhoff took the time to speak with us in the store. Other than that, I’m not impressed. We were going to consign an expensive Clavinova with them. Upon looking at the contract emailed to us they wanted 40% of the price it sold for, which was satisfactory with us. What was not satisfactory was even thought they only charged $100 to pick-up the clavinova it appeared from the contract they wanted $100 to deliver it to the new owners. Also, they would take no responsibility for any damage that may occur to the unit while it was in their hands. As we had questions regarding that contract we contacted Matt Waldhoff two times via email, asking him to clarify certain aspects of the contract. He never responded back so I assumed they did not want our business. I ended up selling the clavinova on my own and kept the 40% they would otherwise have received. It is inexcusable to not return emails to clarify a contract and I can only assume he took offense that we had questions regarding a contract where they took the profit, but absolutely no responsibility for damage.
Ignored from the time I walked into the store until I left.Walked a circle throughout looking for help only to find employees chatting it up. Both looked up at me and quickly turned away and continued talking to each other. Will never get my business.
7. ZenPluck Guzheng 千音古筝
Address: 2501 Chatham Rd STE N, Springfield, IL 62704 , Sangamon County , Illinois , United States
If you are in the market for a high-quality guzheng, I do highly recommend checking out the selection offered by ZenPluck. They specializes in traditional Chinese instruments and has a wide range of guzhengs to choose from, including models for both beginners and advanced players. Their instruments are crafted from the finest materials and are expertly crafted to produce a rich, authentic sound. In addition, the seller provides excellent customer service and is always happy to answer any questions you may have. Whether you are a seasoned guzheng player or just starting out, ZenPluck is a top choice for anyone looking to purchase a top-quality instrument.
I know I’m biased, but with FOUR locations in IL, this IS the place to find a piano, keyboard, organ, accessories, etc for EVERY player at every level from beginner to professional, or even if you just love music! Btw, ask for me & make an appointment…
Huge selection. Knowledgable and helpful staff. Thanks guys!
13. Alien Alliance Audio
Address: 631 E Princeton Ave # A, Springfield, IL 62703 , Sangamon County , Illinois , United States
