Quality, professional and affordable work – I’ve brought all of my new guitars here for restringing / set-ups and never had any issues! I could not recommend these guys enough!
Life long fans
Very nice staff and helpful!
Very attentive knowledgeable staff, comfortable setting.
3. Greenwich Music
Address: 1200 E Putnam Ave, Riverside, CT 06878 , Sant Antoni , Connecticut , United States
Needed a ukulele capo and they had it in stock. Very friendly and also great assortment of guitars, ukuleles, drums and other instruments. From what I can tell by pricing it’s very reasonable. Would definitely recommend if in or near Greenwich.
It’s a nice place! It’s a bit small but otherwise it’s nice.
We were kindly helped in the store, but we were buying a guitar for our son and we don’t live in the US. We were having problems with internet so we couldn’t research correctly at the moment, but they assured that the amp could be used in 220 current. We arrived home and we connected the amp and it didn’t work. So the amp was burned. Apart from that the price was a bit higher than the same thing in other stores, it’s not nice to pay 50 dollars more, but that is just business and anyone can charge what they want. It was our fault that we didn’t do a good research before buying. But the very kind person that assured us that it would work because he used to be an electrician, and it only needed a basic adapter, was totally wrong and now we are home and we lost an amp, so we paid extra for the set and it didn’t work. You were very kind indeed, but please if you are not sure about something, don’t sell it. Because we lost money and we can’t go back because we don’t live there.
Rudest customer service I have ever encountered. The man I spoke to on the phone yelled and hung up on me. When my daughter went in person to drop off the instrument for repair at the agreed upon time, he remained upset and kicked my daughter out of the store. Strongly encourage anyone looking to have their instruments fixed to look elsewhere. Disappointing experience to say the least.
Terrible customer service. Called and said I would be by in 10 minutes for an emergency repair. Guy was nice on the phone. When I arrived 5 minutes early they had closed up and locked. Super helpful…
Their hours aren’t very convenient and I was having a guitar strung and I dropped it off and I didn’t get a call before the store closed and then they were closed the next day Sunday so I didn’t get my guitar until Monday and that was extremely inconvenient. They also have a very small selection of basses.Update, they aren’t even open a couple hours on the 4th of July so I won’t get my guitar till Tuesday I am very upset with this store.
4. Connecticut Music Co
Address: Westbrook, CT 06498 , Sant Antoni , Connecticut , United States
Great store! The owners are super helpful and friendly. Good selection of instruments, accessories, and sheet music. Their service can’t be beat.
Awesome! Awesome! Awesome! Have had numerous instruments overhauled here. They sound like new! Great selection of instruments and the knowledge and helpfulness is second to none!
Terrible customer service. Took my flute to get repaired and instead of just simply fixing what needed to be done to it I was told I shouldn’t have bought an off brand flute. This was all I could afford at the time (as a teenager). I am looking to invest in a new one but honestly it is no ones job to criticize the instrument I have. I waited for the repair to be done and called 3 different times on it. The repair person got sick which is understandable. When I called the last time they said it was finished and I asked why they never called me to let me know they said that I said I was going to come in regardless. Which is true. But still does not explain why no one called me. Overall a bad experience. Was treated very poorly and will not be going there again.
Absolutely awful owners were nasty and they charged way too much for a simple repair just go to music and arts its easier and cheaper
Simple advise dont scream at your costumers to get business
6. Madison Music Center
Address: 200 Boston Post Rd STE 7, Madison, CT 06443 , Sant Antoni , Connecticut , United States
Chuck is a real music enthusiast as well as a great helper. He gives personalized, speedy service to parents haranguing their kids into getting their instruments. Reasonable, fair prices.
Great old school customer service
7. Music & Arts
Address: 989 Farmington Ave, West Hartford, CT 06107 , Sant Antoni , Connecticut , United States
The seller was nice and did a generous discount for us. Guitar prices are good compared to online sources.
The staff was extremely helpful, patient, and knowledgeable, and I will definitely be coming back to them.
Great store and affordable items
Limited retail space, but the staff is helpful and knowledgeable. Music lessons are offered on site.
Yeah it’s good!
I have condensed my original rant down to the following- we really like our children’s teachers- but the front desk needs saving
Go to the one in East Hartford much better . They only want to help when you make major purchases.
Imagine spending your life blowing air into a piece of metal. Unbelievable
Absolutely horrible service by the staff. Our son took lessons for two years and store failed to call when teacher couldn’t make it to lesson and even refused to acknowledge that his instrument had been returned when it was sitting in front of them. Sadly, these small shops are disappearing and so it is hard to walk away from one but the staff and management is really just that bad.
8. The Music Shop
Address: 405 Queen St, Southington, CT 06489 , Sant Antoni , Connecticut , United States
Cannot saying anything negative about the Music Shop. I always recommend you to friends and family. My experience has been positive. Your staff is friendly and always helpful. My teacher amazing. I’ll miss my lessons but will stop in now an then when I need something. Sincerely, Claudia “
Professional and high quality service from a multi-generation family owned business. Scott and his staff truly care about your progress as a musician. Their music teachers are highly educated and patient. I wouldn’t go anywhere else for my family’s music needs.
My kids have been going to The Music Shop for 8 years and their experience has been flawless. The ownership and instructors are very professional. The instructors personalize each lesson to keep the kids engaged in wanting to learn and practice on their own. There is no other place to go, stop here.
Great place but website could be better such as pics of some used equipment. I’m a drummer and would like to see what they have for new and used cymbals,stands,drum kits etc. And prices. I have done business with them and always had a great experience the reason for three stars is the website doesn’t do the music shop justice. All and all great store great people.
The cellos were in not in good shape and we had to pay a luthiere to redo repairs that were poorly done when we received the instrument.
9. Sam Ash Music Stores
Address: 95 Amity Rd, New Haven, CT 06515 , Sant Antoni , Connecticut , United States
Great experience!. Thanks to Jordan for all his hardwork in finding the exact guitar I wanted
Colin helped me sort out a pedal issue I was having and he was really nice and patient despite me coming in a half hour before closing time. The staff is always super nice and helpful which is why I choose Sam Ash over guitar center or the internet. It’s worth every penny whenever I go in.
Nice people good prices.
The staff are super helpful and friendly. The store needs remodeling, very drab decor not bright or inviting.
Staff was helpful and friendly, got what I needed.
Good music store… They’ll have what you need.
Employees are not interested in serving customers.
No one greeted me and asked if I needed help.
I was considering buying a guitar, bass and an interface. I was completely ignored by all employees while I was one of three customers in the store(a pair of young men who were clearly there to buy were also ignored). Not even a greeting or goodbye. Find a mom and pop, or even a pawn shop. Don’t support these miserable people. They have a terrible selection, high prices, they profile and are miserable people to be near. I could have bought but wanted nothing to do with them after finally procuring the ‘attention’ of someone for a fleeting moment. I won’t be back.
