Old timers experience is absolutely priceless, and just nice honest man
Chuck is amazing at what he does, been going there for years and appreciate his home business, if you need anything done, anything, he is the man. God Bless you Chuck & Val
Chuck built my favorite guitar, and has set up many others. Everything always turns out perfect!
4. Bertrand’s/Pete’s Music & Guitar Shop
Address: 29800 Bradley Rd, Menifee, CA 92586 , Sedco Hills , California , United States
5 stars for the great customer service and recommendations. I purchased a melodica years ago and I have loved to play it ever since. Thanks Pete’s.
Very knowledgeable staff. A wide selection of band instuments, guitars, drums, just about anything you may ever need. Often has an interesting odd or end. Found a banjolin there once busted up in the process of restoring it.
They really helped me out my rental! Awesome place!!!
In a era when local music shops are hard to find this one is a gem. Great service, great staff, fair prices. Their guitar techs are top notch and extremely reasonable…
I had some questions about a guitar repair on 9/23/14. I called to talk with Pete but he was not there. I talked with someone else about the needed repair. He couldn’t help me and when I tried to get some more information about when Pete would return he was non-helpful and then he told me that he had “a room full of customers.” Or in other words, this phone conversation is over. Am I not a customer? Just another employee filling a seat over there. I gave 3 stars for my rating only because Pete is awesome, but my experience with his fill-in was in complete contrast to working with Pete.
I’m so glad they got rid of “Dr. Evil.” It was the best decision they’ve ever done in my 20 years of coming here. Buying guitar strings from him was like pulling teeth. I heard he was eventually assaulted, which is unfortunate and kind of reflects on the managers for not getting rid of him sooner.
The bearded gentleman that replaced him is worth his weight in Gold.
Give that man a RAISE. He deserves it.
Very obnoxious dude
I cant say i have been to alot of music stores but this is defiantly one i wont be going back to watch out for the middle age bald guy. Literally the rudest most obnoxious man i have ever met in my life. DONT GO
Place is so uncomfortable. 3 people working. Complete silence. Just staring at you. Wanted to look at guitars but felt so uncomfortable.
John Suhr, the owner, found out about my issue with a used amplifier I own, insisted I send it back to have them fix it. I did so and they repaired and returned it, no charge. That’s a great company!
Called about a issue hooking up my Aldrich pick up and spoke with Dan. Joked a bit and gave me a few tips on what to look for and Bingo it’s working. Top tier customer service here folks. Rock on !!!!!!
Absolutely top notch guitar gear manufacturer!
7. AL MAC Enterprises LLC.
Address: 39415 Ardenwood Way, Lake Elsinore, CA 92532 , Sedco Hills , California , United States
Alex was extremely pleasant, timely, and straightforward with pricing.
I felt extremely comfortable asking questions about servicing needs.
Happy to have found an excellent local piano tuning service provider.
Alex is a great guy, very personable and quick on his work. I took my action to him and fixed a broken hammer for me, a few felts that fell off and some missing springs. Then he put the action back in my player piano, made sure everything worked, fixed some sticking keys and gave it a tune. Then he gave it a quick play test and wrapped everything up.
12. westsideadproductions
Address: Prielipp Rd appt 1033, Wildomar, CA 92595 , Sedco Hills , California , United States
The staff here is always helpful and they remember you when you come in. They will spend as much time with you as needed so that you can get your questions answered. Wish they would stock some more unique guitars but they stock the basics and for the area it’s expected, it’s not Hollywood. Highly recommend for your music needs and it’s great to have a GC local in our valley.
The musicians toy store. Always fun to check in from time to time.
Good equipment for recording and dj equipment
Good selection and prices knowledgable staff
Bought a decent guitar but not much help from staff and they had no cases to take my guitar home in and no bags. Asked for them to tune it before taking it home and it was not! The only reason I figured out what to buy is research and talking to other customers staff was no help in helping me choose. They asked if they could help but didn’t stay long. Decent guitar not the greatest staff!!
A lot of guitars to choose from. Price is from about $100- $5000 for guitars. I was looking to buy an accordion but it was available online only. Shipping didn’t take long for it to arrive.
They sold me a floor model, gave me no discount, and complained when I tried to return it. I bought a new one online from the same place and they said it was in stock but now it’s back ordered.
Never have I been disrespected in my life Like I was by Shane. I purchased an item in San Marcos and was treated as if I was stealing the product right off their shelf in Murrieta. Shane told me that ,”San Marcos needs to quit sending up their customers cause it literally doesn’t work that way and it isn’t as easy as it sounds.” He also said he needed to clarify that my payment had been pulled before he can “just hand me product. ” It had already been 24 hours since I purchased my product and this was all done within 3 minutes of meeting him. I asked for a manager because I knew this was going downhill quickly and he had the audacity to ask me if I still wanted my product and if there was a problem. The store was clean and everyone else was nice but this guy clearly needs some training. Thank you to management to handling this issue.
Most unorganized place. 22 employees. Four customer no help Just people walking around. No organization to a line. Sucks
14. Shallal Music – Piano Lessons
Address: 22744 Rolling Brook Ln, Wildomar, CA 92595 , Sedco Hills , California , United States
A few months ago, I entered the rent-to-own program for a Yamaha violin. The instrument is very nice, and the staff is very friendly whenever I have questions as a beginner!
I went to Desert Hot Springs for a few days and discovered I left my cable at home so I couldn’t plug into my amp. I googled music stores and The Master Musician was the closest to my location. I went into buy a cable and came out with a Luna ukulele and a cable. My wife picked out the Peace Sign ukulele. My wife also liked the design on the Bass ukulele, so we bought it a couple weeks later! My wife isn’t interested in learning to play the uke, she’s into yard design and buying plants! I thank her several times a week for my ukes! They were actually her Anniversary gift to me! Denise sold me my first uke and karen sold me my Bass uke. There wasn’t a case for the Bass uke and Karen Called Luna ukes and had them ship me a case. Excellent Service! Excellent Staff! This is the store I will recommend to my friends or anyone who asks for a Music store in The Palm Springs area!!!
I had a VERY PLEASANT EXPERIENCE- I was IMPRESSED w/ the STORE & EXTREMELY SATISFIED w/ CUSTOMER SERVICE. The Woman who helped me was KIND, FRIENDLY & PROFESSIONAL- I bought a Harmonica for my husband- He is happy.. Im happy ..TOP QUALITY MERCHANDISE for a REASONABLE
PRICE! & AT A GOOD LOCATION IN PALM SPRINGS. THANK U SO MUCH !
Great place to go for all your musical instrument needs! Friendly and knowledgeable staff, wide variety of services. However, I would lean away from buying any brass or woodwind instruments from them, as their instruments are poor quality and tend to break rather easily.
Customer service was great, but products were out of stock without knowing the next restock date or available only online.
Very good service.
Horrible customer service, Managment and corporate. Have been owed $280 for a refund for 3 months now and have got the run around from Kirk the store manager, Samantha the district manager doesn’t answer or return calls. Can’t do refunds at a store level according to them but corporate says to go to the store and they’ll handle it. Have left over 10 voicemails with Samantha and received 1 call back stating the refund would be processed the week of September 19th and October 21st and no refund and no call back from anyone.
3 days to pay on this flute… there credit card machine NEVER WORKS
My family rented multiple instruments from this store for the last school year. Heres what you should know…Their system is always slow, they aren’t fluent in how to use it. If you have a card on file, it will charge sometimes and others not and you’ll get a collection call or letter. If you take lessons like we did for (1 month) you’ll be charged for second month and they’ll say “no problem we will request a refund”….it will never come..and they never know why.. I have been asking for one since July of last year for my money back for 280$ to which they have gave me the run around. The GM who ever she is will never call you back and you’ll just be out of money and leave with a horrible experience. The manager is nice but ineffective and the other guys seem nice but never know whats going on. I’ve tried to be as patient as possible for month and months longer than I should have.. Customer service will tell you its a store issue and to work it out with them… Avoid and go else where if possible.
18. Guitars West, Inc.
Address: 41110 Sandalwood Cir STE 113, Murrieta, CA 92562 , Sedco Hills , California , United States
Got a fair deal on an awesome pickup, Gary responded fast and was nice to work with. Hope to buy from you again!
Aside the fantastic inventory of vintage guitars and amps (I picked up a 1974 Guild 12 string and a 1962 Gibson K3) Gary is the best guitar tech in the valley….Gary is a great hang ….not for beginners
Ordered a bunch of DVDs from this place and each time has left me very satisfied. Ordered a ten dvd mystery box in may and was satisfied, ordered a box earlier in the month 10 DVDs as well and I always purchase from the bargain bin which has some fantastic titles that you can never find anywhere else for such a great price and for discs that work just fine. Then I just received a box I had gotten with 80 dvds and I’m so impressed with titles. DVDs I’ve always wanted along with my girlfriend were in the box and will definitely be getting more and they are are great condition for used movies. Definitely recommend.
Best subscription service I ever purchased. My only regret is not hearing about them earlier. Awesome customer service aswell.
Order a mystery box of games and was shocked to find a rare high end game included. Definitely recommend Loved Again Media for any game collector. I will be ordering more boxes from them in the near future.
Out of about 7 mystery boxes I have received I have been extremely happy with them all but one that wasn’t even that bad and that was the horror subscription box. My only problem with the horror box was some of the movies weren’t horror but comedy movies instead. All in all, I have been satisfied with all boxes and love the value and the mystery of opening the boxes when I receive them. They ship by media mail so it can be a bit slow in getting orders but in my experience it has been worth it. I haven’t had the chance to use the bargain bin for shopping yet because it is offline at the current time but have been looking forward to it. Thank you loved again media for sending me such good movies at a good price…
Did the video game mystery box, and it lets you choose what genres you want. 3 out of 5 of the items I received were from genres that I did not choose and did not want, and I chose 6 genres so there was a lot they could choose from. But it feels like they were picked at random, or their stock of games was so limited that they were forced to give me games I didn’t want. The games themselves were the type you would find in any bargain bin, which wasn’t unexpected but wish they had at least been types of games I would want to play.
I really wanted to like the experience of opening a box full of mystery dvds.
I chose the 10 pack of horror dvds and the first box was a little questionable. The dvds clearly came from Canada, which wasn’t a huge minus, but the condition was verging on poor with some of the items. On the plus, none of the items I had previously owned.
The second box came and before I opened it, I could hear dvds sliding around. Upon opening the box, I found three dvd cases were broken and could not hold the dvds in place. Two of the films I had already received from the first box. Two other dvds, once play tested, did not work on any of my dvd players.
I contacted customer support about being unhappy with the items and was informed to refer to the returns and refund section on their website. The section was relayed to me that I would need to ship the box myself to them in order to receive a refund. Paying for shipping to and fro adds up to over $9 for a service I paid $16 for. I dunno…I just don’t know.
So, I’m keeping it, in the box, unknown if I can actually gift this to someone. The condition of some of these dvds
is so questionable that it might tarnish my standing with friends if they got it as a gift. So it sits there on the dining room table…maybe a thrift store will take them.
I got Sonic Riders for the Gamecube on amazon from these people, I got the box but, no game.
