These guys are incredible. The staff is very knowledgeable and extremely helpful. I have been in several times, and I highly recommend this store. They remind you why it is always better to shop local.
Amazing drum department, and great service!
Knowledgeable, friendly, and helpful staff. Good products.
Friendly staff, but the pricing has always been consistently to high.
Not very impressed with service.
Nice guys old school music guys with a lot of knowledge
Helloooo arkansasmusicworks,
helloooo Mrs. Christina Baker,
My name is Ümit Özkalender and I ordered on 02/23/2017 via ebay.de (germany) 3 Dimarzio Steve Vai Guitar straps. After my shippment is not arrived, I wrote an email to you. NO ANSWER! Then I get in touch with ebay custom care. They told me, not to open a case! They get in touch with you! 30 days later after purchase and payment with PayPal, they told me that a case was not opend and my money was gone! PayPal do the same, what those useless, zero function ebay custom care do! Then I wrote you a couple of emails. NO ANSWER! No Shippment tracking! No replacement! No refund! NOTHING !!!
Soo, my 1st question is. Are you a serious company? And if you a serious company. Do you have any idea what custom care is? Grab the money and out of sight, out of mind?
And, my 2nd question. I want the guitar straps! Does that mean, I must pay one more time and hope it will be delivered! This time! Maybe?
Hope you have an good answer!
Regards
I’ve got no shippment and I was not refunded! That’s a fact! Don’t matter if it’s one or two years ago!
They werent interested in helping enless you were buying brand new.
Do not honor trade in value. Poor customer service.
2. Shuffield Music Company
Address: 610 Main St, Arkadelphia, AR 71923 , Shaqlāwah , Arkansas , United States
Gotta enjoy this place. I mostly go for strings for my guitars, primarily D’addario, Dunlop, and Exlir, which they carry here. I’ve bought the handful of others, though: straps, picks, cables (Stagg, to be exact). All solid and worth it. Quality stuff here.
Good folks here, it is a pleasure to deal with Paul he is a kind hearted person and eager to help, he also is a great musician and knows his way around the guitar.
Great little music shop good selection of guitars awesome staff very friendly
Not to bad
Great local music store. We have shopped here for years.
Rude
Good place to buy guitars, don’t ask them to fix anything you own uness you want it damaged.
3. Saied Music Co
Address: 2880 Point Cir, Fayetteville, AR 72704 , Shaqlāwah , Arkansas , United States
we needed a slide whistle. we got a slide whistle. thanks
Great selection and service
Staff is great, fun and knowledgeable
Everyone is easy to talk to and friendly. They carry a wide assortment of musical equipment. Typically geared for the student musician.
Perfect place for valve oil, slide grease and stuff like that. They have somebody who speaks in spanish which is also a plus.
The repair guys are always fantastic!
Pretty great selection of instruments, however I felt extremely awkward with the staff and felt like my questions were intrusions. You could chalk this up to me just being anxious, but I would have much more appreciated an employee who could recommend stuff to me, and willing to help me find what I’m looking for. I’ll be going to A different shop to get what I need
Awful service. Bought strings for my guitar, and since im not very good at putting them on and they were the most expensive strings, i left my guitar for them to put the strings on for me bc they said theyd do it for free and that they would call me within a day or so. I waoted almsot a week and figured that i must have missed the call and went there to get my guitar. They hadnt even touched it and told me that it would be several more days before they could get to it. I just went ahead and took my guitar. Never getting my business again im just gonna go to guitar center.
Do not let them store your debit card on file. I have an unauthorized charge on my account. ONLY PAY THEM THROUGH THE WEBSITE, NOT OVER THE PHONE.
4. Saied Music Co
Address: 4300 Rogers Ave #55, Fort Smith, AR 72903 , Shaqlāwah , Arkansas , United States
Super-friendly and helpful, well-stocked, good prices, WIll go there again and again.
Very friendly staff & very helpful
Very friendly and had exactly what we needed!
It’s good quality music and instrument accessories but their a little costly
They had the components I needed and were very helpful.
They are very friendly and have good service. I believe they are high on their prices.
I showed them the kind of guitar strings I needed specifically not knowing entirely the name because they’re the experts right? I said I needed bullet strings for two fender guitars… they sold me a pack of “strings with the ball on the end” and when I opened the package they weren’t what I needed. A musical instrument store where the workers don’t know anything about musical instruments. Don’t waste your time or money or money, you’ll just be gaslit.
I bought a keyboard DGX-640 from this store which is cost $920. Then I realized the keyboard was not brand new and there was no box at all. Later, I did a research online, (Ebay, Amazon..etc.) and found that the original price was only $599 including everything. Most of the keyboards they are selling are not brand new at all. Be ware!
5. Saied Music Company
Address: 2921 Lakewood Village Dr, North Little Rock, AR 72116 , Shaqlāwah , Arkansas , United States
Saied Music Company is so professional and helpful! Mike was so pleasant and professional to speak with. I am so glad that our school uses this company
Good variety. Little bit of everything
Good for new strings but a small selection of equipment.
Good selection…
A few months ago, I visited Saied Music’s North Little Rock location to look into used flutes (online flutes are too hit-or-miss, I discovered, so I wanted to be able to try one before buying). Not wanting to spend a small fortune on an instrument I wasn’t sure I’d stick with, I figured used would be a safe bet.
The gentleman who was working that day showed me a Jupiter flute that had a price tag of $380 or $385 (I just distinctly remember it being in the $380 range). It had a head joint with a gold-plated lip plate that I found rather garish, but for the price, I was willing to consider it once I tried it and realized it played fairly easily. So, I went home to think on it, but I ultimately put off getting a flute for awhile.
Yesterday, I returned, and lo and behold, they had the same flute still in stock. However, this time a different guy brought it out, and the price had been removed, leaving only a partial green tag with some text on it. The man made a fairly loud show of talking to the other guy, who had originally showed it to me the first time I saw it, saying that, since it had a green tag, he could sell it for below the “book price.” He thumbed through a binder, ran his finger down a list of prices, and landed on $480. Then, he quoted me $450, saying that price was $30 below list.
I immediately thought of the scene in Legally Blonde when the clothing boutique worker pulls a tag off a dress from last season and tries to sell it to Elle for a huge mark-up, believing her to be too uninformed to know any better.
I closed the case without taking another look, then left the store without saying another word.
I lost all trust in Saied Music in that instant, and I will not return.
The absolute worst store ive ever been in will not be back
Not very much guitar stuff. Didn’t even have strap studs.
6. Guitar Center
Address: 12315 Chenal Pkwy A, Little Rock, AR 72211 , Shaqlāwah , Arkansas , United States
Friendly staff and beautiful guitars! Love being there!
OMG! BadAss place!!!
Great staff.
The display rack have products in the wrong spot with the price indicates one price. When you get to the register its a different price. Other than that. It’s super duper.
I was able to do my returns and find a used pedal here with no problem and great customer service. I did however see a drastic lack of guitars for sale. I wanted to try a squire classic vibe jazzmaster and they didn’t have a jazzmaster anywhere I could see.
Siempre tiene buenas ofertas y el servicio es muy atento y diligente por parte del personal.
Needs more music
Idiots galore slamed on a guitar I bought from them… Made themselfs look foolish…
I arrived in the store. Waited for worker. Instead of helping me (someone his race came in after me) he waited on them, was demeaning, then tried to sell me a $400 mic.
I am going online now. Same mic they had for $289, found for $216 with free shipping.
7. Valley Piano Co
Address: 3515 W Main St, Russellville, AR 72801 , Shaqlāwah , Arkansas , United States
It’s a small shop that’s mostly focused on pianos but they also have guitars, basses, drum accessories and other related things. Their prices are very competitive as well.
I absolutely love this store!! After having an awful experience at Olsen’s this is the only store I go to when I need something for my guitar. Unlike Olsen’s, the staff is so friendly and willing to help you with anything you need. After coming here I will not give my money to Olsen’s unless completely necessary. I love this great store!!
Loved it! They have a great selection of not only pianos but guitars, amps and a lot of other accessories. The staff were very friendly and helpful!
Great people, a very old store
I went into to buy a guitar. Very small selection
Lots of sheet music and DVDs but it is all on the computer today. Wonderful people. I wish them well!
My visit was to test the integrity of an electric guitar I had. Spoke to the guy behind the counter. (The one with the gray streaked goatee). Told him I was preparing to sell it via Facebook, and all I want to do is see if it sounds as it should. He said it was ok I was like great thanks. The buyer was from outta town and was shopping for guitar supplies. She had just bought amp still needed a cord possibly more. Asked her to meet up there since she was just down the road. She wanted to go in do to the rain. Instantly he started ranting that he’s a business man a professional and I was shady for what I had done. I was very polite. My reply ( I’m sorry I brought you a customer sure she meet up with me to buy a guitar for cheap but she still may need something) she was there for his childish act. ( she replied I do need a cord) He didn’t even bother to respond to her. He looks at me says someone smells bad like cigarettes… Wow 0 stars for your sir. Where’s your public relations at. Your welcome for that sell.
8. Guitar Center
Address: 160 E Joyce Blvd, Fayetteville, AR 72703 , Shaqlāwah , Arkansas , United States
I tried to try out a fender deluxe reverb amp and they yelled at me to turn down at the edge of break up after about 3 seconds. I went to a real music store after and bought a fender vibrolux. The really know how to send someone somewhere els. That store really hasn’t been the same since Dave passed.
They told me they buy guitars then I bring in my new guitar to them to check it out and the guitar was never played since new and they broke the volume knob on my guitar and then after that they will not buy it after braking it or even offer to fix what they broke they are scando and my guitar was sold at $499 and they offered me $52 if wasn’t broke when I brought in to them it was broke because of them I would not recommend them to any one and if the big guycomes from
back room leave asap because he will abuse your guitar and brake it I am reporting them to corporate office and attorney general of Arkansas too and I will not be back there every again too
So, I order two 18″ Sabian cymbals months ago. Only one came in and they told me the other was on backorder. So, after a couple more months, I contact them again and they tell me it’ll be in around October 15th. I contact them yesterday after of course not receiving a cymbal and they tell me the cymbal has been discontinued, this after going through two customer service reps. One of which, ended the chat with me when we were still chatting. Basically, they sold me a bill of goods. I ordered two of the same cymbals for a reason. I can’t do anything with one 18″. Now, all they offer is 16″ and 20″. So I asked them how they were going to make it right. They offered nothing besides me ordering a 20″. So I suggested that they take the 18″ back, credit that towards my account for two 20″ and put me back on the same interest free financing I had before. They agree to do that, but then only gave me a $235 credit. They originally charged me $499 for the cymbal but credit me less than half the price. All of this, after I’ve spent thousands of dollars with them the past year….an entire new kit plus hardware and cymbals. You do the math. Oh, and this is all their online service. This isn’t the GC in Fayetteville. But this is the only review I can post, so unfortunately, the local store has to bear the anger b/c GC corporate/online doesn’t care about the actual local stores or customers.
Thanks for providing horrible customer service, Guitar Center. I’ll never go back! And I will make it my mission to spread the word about how you do business with musicians and take hundreds of dollars from them.
9. Music City
Address: 5121 Warden Rd Suite A1, North Little Rock, AR 72116 , Shaqlāwah , Arkansas , United States
Guitar they sold me works like a beauty. Thank you Mason for the great customer service and answering all the questions I had! Can’t wait to come back in July and see all the wonderful employees again! Keep on rockin dude 🙂
So I’ve been able to enjoy the atmosphere of this beautiful venue as a result of being here in Bentonville for this years (2021) film festival. Unfortunately, its currently just set up for the festival so I am in able to experience the place in it’s TRUE setting, however, it’s a beautiful building with an awesome staff and guitars for days.
Good selection.
Had no idea how cool & big this place was on the inside. Saw a great show & enjoyed the ambience. Check it out for a live performance sometime. I’ve disregarded this spot for 3.5 yrs but will likely be attending more shows now that I’m aware of this gem.
Canceled concert and never got refund
Worst experience with a music store ever! Lack of knowledge. Limited amount of guitar strings. Just terrible experience first and last time there!
11. The Musician’s Exchange
Address: 2221 Alma Hwy, Van Buren, AR 72956 , Shaqlāwah , Arkansas , United States
Very knowledgeable and helpful staff. They made renting my daughter’s clarinet for school a breeze and fulfilled my order within 24 hours. Upon picking it up, they were very accommodating and also briefed me on a few key things I would have not otherwise known about. Pro Tip: make sure your child does NOT peel the label sticker off, as you will be out 3-4 weeks to order a new one in the event you need to send it in for repair. Musicians Exchange makes renting affordable. Highly reccomend. This is also Northridge Middle School’s music shop of choice!
Local knowledge and help when needed the most! Friendly staff and excellent services! Highly recommended!
Good help they go the extra mile
Had a hard time trying any of the basses or bass amps….nothing was even plugged in…..had to run extension cords all over the place . Then the basses and amps were so crowded could not move to even try the gear out. Didn’t feel like rerunning power to the whole department to try any other amps out. Shame would have tried more gear out….but just wasn’t expecting to hook it all up myself. Sorry guys you lost a sale….take ten minutes plug In couple bass amps everyday instead of sitting out smoking…..dude you know who you are….you shut the door on my wife as you went back in after your cig break….seriously….Shame store has potential
Great places to take your child to get a school band instrument.
Nice enough staff. Lots of good inventory.
Bought a brand new acoustic guitar here after years of using this store for my musical needs. The guitar wasnt staying in tune and i noticed the intonation was a little off as well. I took it back 4 days later and they offered me 100 bucks for it. It was brand new and i spend 400 on it and bought a 150 dollar case as well. Thats not the way you treat repeat customers. I will never be returning to this store again.
Dropped a guitar off for the owner to look at. He told me over the phone he’d give $150 for it and only a few hours later when I came in to get the money he prints me a ticket off and hands me $100. I reminded him that wasn’t what we agreed on and all he said was “that’s all I can do unless you want me to undo the transaction”. Not good business in my opinion. He lost a customer over 50 bucks. :::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
And now he’s calling me a liar. This isn’t some story I made up when I was bored, it actually happened. Remember the guitar was dropped off so it could be appraised. I don’t enjoy writing bad reviews but this one was earned.
Unfriendly staff
12. Independent Music Services Inc
Address: 9851 Brockington Rd #6, Sherwood, AR 72120 , Shaqlāwah , Arkansas , United States
This is a follow-up on my last review of independent music services – I brought my socks home after they fixed it again because it dropped on the floor before I can get out the door – there was so great they fixed it for free and took it home and I’ve been playing it then one day I picked it up I and one of the keys just fell off. I knew it was one that was broken when it smashed on the floor they put it all back together and it worked fine for a week or so but the post that fell off they couldn’t have known that it was compromised by the fall. I took the saxophone back two them and they fixed it again for only 25 dollars! Like I said in my previous review THESE GUYS ARE OFF THE HOOK AWESOME!!!
A wonderful place to get instrument repair. Experienced, professional and affordable options.
Extremely professional, knowledgeable, and helpful. Took excellent care of my daughters flute, went over regular and preventative care, and backs up their work with a warranty. I wish I had found this place sooner.
Did excellent work on my old trombone, very nice people!
Very helpful and informative
I came in with a horn to have repairs done to it. I needed to have my saxophone’s neck recorked. I needed additional repairs, but above all needed the recorking. The repairman came up, looked at the instrument brand and said he could do nothing for me because if he broke something, he would have to make a part. I thanked him and walked out. I thought by the ratings that this would be a location with skilled craftsmen, but instead feel like it’s people prone to mistakes so they can only work on standard brands and not all instruments. I’d consider calling before coming. They are the only place around for quite a distance and driving over 60 miles to be treated like this felt very awful!
Nice folks at H22 Music Store- they take care of all my guitar needs!
My son bought his first guitar here. He loves the staff.They are very helpful and polite. He even takes guitar lessons there. Worth the drive from anywhere.
Nice enough folks. The store seens really bare compared to what it was like 2 years ago..
just went by there to by my sons xmas. There phone was disconnected and they werent open ehen we got there.
14. Big Event Music
Address: 149 E Grand Ave, Hot Springs, AR 71901 , Shaqlāwah , Arkansas , United States
Friendly and intelligent.takes the time to help you.really like goin there.wouldnt go anywhere else
Great place to record your next CD
Great as always
Awesome place
My one stop shop for all my musical needs. You can also record tracks. Awesome place.
The guy I see on weekends named Douglas is always friendly and a big help.
I bought everything from guitar cases to a JBL top of line PA from them before I found out they are totally BOGUS! Sold me used merchandise as new, then got an attitude when I called them on it! Cuss me out when you’re a thiefing liar? I don’t think so! I wouldn’t buy a guitar pick from these people!!!
Holy cow. I didn’t even know this place was open until I went inside. Not very inviting and the whole building needs renovations. Seemed very trashy. Almost made me feel like the items there have less value just because of how badly ran the building is.
I bought a lot of things from Brent when the store sold instruments and amps and was always happy with them. Unfortunately, things have changed. I brought a guitar in that needed a rewire job. I was aware they were busy with festivals but they kept my guitar for 2 months and finally called and told me they didn’t have time to fix it. Needless to say, I wont be back.
15. Olsen’s Music Center
Address: 112 N Commerce Ave, Russellville, AR 72801 , Shaqlāwah , Arkansas , United States
Sorry that they are closing. I’m hoping they’ll just relocate. Still many stringed instruments in stock. Salesman was knowledgeable and helpful.
I always shop here when we visit Russellville.
Good selection lots of stuff main problem was looking to get a piano but not that big a deal.
Good selection
My mom needed something
Terrible customer service! So glad i took my money elsewhere! I told the obvious manager or owner that i was new at guitars but was excited to get something to start off with AND the first thing he recommended was the MOST EXPENSIVE ONE! Thats like someone going to buy their first car and the car salesman recommends a Ferrari..! All.about the money and NOTHING about the customer. Didnt offer to let me hear a certain one and was standing so close the whole time without really showing an insterest in what type of music i play or listen to… ALL ABOUT THE MONEY!!! Never again!
Stood in Olsen’s music store patiently waiting for the guy working alone that’s been “covered up” to hook up an amp for 2 guys there before me. Walked by me to get a guitar to hook up while I was standing at the counter ready to check out. He then sits down and plays for them. REALLY!!! 15 minutes later I walk over to put the $100 item back and I kid you not he then says, ” are you ready”. Man, I’ve been ready for 15 minutes. I’m the only paying customer in the store, because I can assure you the two guys you’re having to demonstrate the guitar and amp for aren’t buying JACK! They’re draining your time and your money. Time management is not rocket science!
