Mark stopped what he was doing to show me everything I asked about. Ill definitely be taking my guitars here from now on
I took my guitar to have the action lowered, and Mark did a fantastic job. He even replaced the strings since it was my first time visiting. I can tell he really cares about the quality of his work, and would highly recommend visiting him if you need an instrument repair!
Very knowledgeable and easy to talk to.
Took the specific info with us, bass guitar make and model, and he ordered a case for delivery by Christmas. It came in and it wasn’t nearly the size needed. He implied that the fact we got the wrong case is our fault. Hmmmm. Not a good experience.
Expected better with all the, “Mark knows his stuff reviews.”
Showed up at 10am on a Friday when shop was supposed to open. Doors were locked and no one showed up while we waited. I suggest you call ahead to make sure they are actually open during the times they say they are.
4. the Drum Studio
Address: 3601 S 2nd St, Springfield, IL 62703 , Southern View , Illinois , United States
Ian worked with me to obtain a PRS guitar that was hard to find available in the current Market. He was able to reach out to other sister stores to get me the guitar that I wanted. In addition, he worked with his manager to get me a good trade in value for one of my other guitars to bring down the cost. In summary, these guys work smart and hard in the customer service business. Great Job.
Selections ok but lacks depth if you follow… staff is okay but not engaging at all.
Every single time I come here it’s nothing but problems. Being misled by an employee on a price of an instrument. After calling the day before getting one price, to going there getting another price, and then her calling back and giving me yet another price. To finally I had to just sign up for something because I was told they didn’t have any available. Was told today they have books and now they don’t have any available.. They basically couldn’t tell me when or where they could get another. I highly suggest going to another store.
*update*- the owner took care of all of my issues and is addressing the problem. Nice to see people still care!
Staff is helpful and they have lots of instruments to view. One bad thing is that they always seem to make you feel like they are waiting for you to steal something. I realize there is lots of theft that happens but you don’t need to follow me around while I browse.
This place will go the way of the rock shop if they keep treating customers like suspects.
It was not like this at the Stevenson location.
6. ZenPluck Guzheng 千音古筝
Address: 2501 Chatham Rd STE N, Springfield, IL 62704 , Southern View , Illinois , United States
If you are in the market for a high-quality guzheng, I do highly recommend checking out the selection offered by ZenPluck. They specializes in traditional Chinese instruments and has a wide range of guzhengs to choose from, including models for both beginners and advanced players. Their instruments are crafted from the finest materials and are expertly crafted to produce a rich, authentic sound. In addition, the seller provides excellent customer service and is always happy to answer any questions you may have. Whether you are a seasoned guzheng player or just starting out, ZenPluck is a top choice for anyone looking to purchase a top-quality instrument.
7. Capital City Music
Address: 3700 Wabash Ave, Springfield, IL 62711 , Southern View , Illinois , United States
Has just about everything that you would need. I have to restrain myself because of all of the inventory in this beautiful store. (A kid in a candy shop.) They are knowledgeable and helpful.
Love this place! High end equipment, good prices, good staff
Meh
Great music shoppe with a great and large selection of guitars!!!
Going to get my guitar that i bought used there to get it fixed i assumed they would have fixed any imperfections before they put it on a shelf for purchase
I hate doing this because I want to like music stores but if service is gonna be like this, everyone myswell DIY at home and heed this warning. I’ve had a few guitars setup there which is what I’m always needing done, new guitars etc, well I happen to be changing the strings on my Chapman that I had setup there and the low E saddle of the Floyd Rose came loose and the saddle screw fell out and that’s strange as you tighten them down. Well here’s what I discovered. Either dude lost the original saddle screw or he broke it somehow, but sitting in place of the original saddle screw is a too small saddle screw from a different bridge! It had been set in there and the string was tightened until it held the saddle in place! Like magic no screwing required! This guaranteed that as soon as the string tension came loose the saddle and screw would come loose every time NOT like it’s supposed to. Soooo sad service especially since luckily here at home I have many of those saddle screws laying around. It would have been better service to call me/order the correct part than to wait for me to get home figure out that I have the wrong part and have to deal with it myself. Smh.
I’ve been to a lot of music stores, and let me tell ya, avoid the this at all costs. Prices are High, equipment is below average, and the customer service is a joke. If you don’t mind paying top prices for sub standard gear and having to staff look down at you like you owe them something well this is the place for you . Two thumbs down
Ignored from the time I walked into the store until I left.Walked a circle throughout looking for help only to find employees chatting it up. Both looked up at me and quickly turned away and continued talking to each other. Will never get my business.
We are Very lucky to have a place like this town!!
Great people. Great music
A1 great place to hone your musical crafts
ARTISTS BEWARE. The owner, Ayo has a reputation for breaching contracts, scamming, stealing royalties, withholding intellectual property, and more. If you value your music and your talent please do not us HISO music.
A very fun record shop! Great selection of new and vintage vinyl, cassettes, and CDs. Don’t miss the arcade with both video game cabinet games and pinball machines!
The first time my husband and I stopped by here we were thoroughly impressed. Although its a smaller store than we are used to roaming through, they have a great selection at phenomenal prices. We scored a few great finds, and really enjoyed talking with one of the owners. We definitely will be back!
Very cool record store – and an arcade with a disco ball! A $10 record store purchase lets you play all you want. What’s not to love? Would love to see a band here in the performance space.
A pretty cool spot.
Cozy feeling place…but with a decent collection.
Absolutely love the “arcade” with unlimited play. (and it’s free with a $10 in-store purchase)
Small local shop. Doesnt yet have a lot of selection but has room to grow. I have found some good things and will continue to shop there.
Definitely worth checking out the selection of records. Many genres to choose from! The only real “gripe” I have is that the music playing was shuffled via iPod or computer, instead of records playing.
Why do you owners hate it when the same person comes in every day to buy records? Why do you have an attitude about that?
Awful customer service called to ask about a record and was basically yelled at for asking if they had a particular record in stock I do not recommend this place.
The same thing in Springfield illinois
18. DrcStudio LLC
Address: 2416 S Walnut St, Springfield, IL 62704 , Southern View , Illinois , United States
