Wow, what a great place to try new trumpets! Helpful, knowledgeable and friendly staff. The Wenger soundproof room has virtual acoustics, so I could hear how my individual sound quality from each horn will resonate, beyond just a dead-room, side-by-side comparison. There are certain aspects of each horn that become apparent in these various virtual acoustic environments that afforded me a much more distinct, detailed impression of each instrument’s sound profile. I recommend calling ahead if you’ve got a long drive and a particular instrument you’re set on trying out; the inventory necessarily changes and some brands can’t be restocked quickly when they sell out. Understandable. I have yet to find another retail music store that will consider handling anywhere near this much high-end professional trumpet inventory. I was able to try a large bore Bach Commercial, a Jupiter Roger Ingram 1600i and a Yamaha Wayne Bergeron side by side with my own horn in a controlled acoustic environment, far better than any “convention/vendor” setting, with no sales pressure – and certainly not any towards any particular brand that you might feel by visiting a particular manufacturer or custom boutique.
Horrible customer service
“Trust that he understands your needs.
For over 40 years, we’ve kept that trust with
Unleash your trumpet’s full potential with the best repair techs in Florida”
This above is their slogan on the All County Music – Florida Trumpets website. What they don’t explain, once you have drive 50 min to get there and have your horn serviced, is that they don’t want you unless you have bought your instrument there.
I have never seem a more lack of customer service and concern with what brought you to a service place. “We understand your needs” they say, yes SURE, that’s exactly what happened to me.
I have purchase many things there before and sent countless people to buy instruments there, but that was not enough speaking with the person who was not even interested in understand my need. I had one simple dent that would probably take 20 min, but he prefer to be repeating like a parrot the same thing “if you had bought it here I would take”, he didn’t even offered to have it checked in and returning another day to pickup, so he basically pushed out of the store and i had to drive another 50 min back without having the simple service that would take them 20 min.
If you are not accepting everyone (but those who bought it there) so then put a BANNER on your website saying that, of that you have to call first to make sure you can be serviced, but dont let people travel there and be treated rude and without attention or care.
Thank you Jeff, amazing work.
3. Ashthorpe
Address: 6211 Nob Hl Rd, Tamarac, FL 33321 , Tamarac , Florida , United States
My son is learning to play steelpan and loving it. He has learned to read sheet music and how to listen to notes. He has learned how to play within a group. He is meeting new people and kids. Most importantly, he is introduced to his culture and embracing it.
Great band. Excellent music! They are incredible performers and musicians.
