Premium music shops of Verín: Our Top-20 selection

Very nice very helpful

Very helpful in making a decision on which one to get

Always a pleasure stopping by Hickory Wind Music!!!

Very small shop has a large selection of guitars and amps not much in other musical instruments not a whole lot in books to learn how to play nothing in the line of piano lesson books or keyboard looked like nice selection of guitar strings and picks staff was friendly Just not a big store.

Had to return vapes 3xs

Can I give 10 stars? Seriously, I can’t say enough, all good raves, about the wonderful folks at Music Go Round. They have taken care of me, gone above and beyond and earned both my trust and my repeat business. Thank you, everyone – See you again soon!

I had a great experience my first time shopping here. I was in time constraint and I walked in already knowing what I needed, verbalized that, and low and behold I got a great deal on a acoustic guitar for my son. The inventory they had as far as I cound see was very eclectic with many worthy purchases to be had. Unique instruments as well, everything from moog machines, acoustic/electric guitars, base, violin, drums…and plenty of space to shop. The staff have everything they sell on a computer and if you are straight with your needs (stylr/cost/purpose)…they can get you what you want. Thanks guys, you rock!

Great selection.Good people.Very cool!

They had exactly what I was looking for in store. The staff was nice and took care of the necessary covid19 precautions by ensuring I used hand sanitizer and masked up before entering. The employee I spoke with told me exactly where to look to get what I needed. My only reason for giving it 4/5 stars is because I felt it was overpriced. Nice store though and very well organized.

Super friendly and helpful staff. The majority of the guitars are accessible to try without needing assistance, unlike GC. They seem to have comparable or lower prices than Reverb. One con is some of the guitars need new strings and a setup.

If you have any old musical equipment that you’re trying to get rid of or even any new equipment you have in mind that you may need this is the spot to go too! Maaaaan when I walked in all you can say is “wow” check it out!

Poor customer service. Salesman was disrespectful. Had to walk out on a purchase. Very disappointed.

I’m sure this will be looked at as the “just a bad experience review” but I’ll just lay it out and let you decide.

Monday – Brought my bass in to be setup. Waited about 2 and a half hours to be told that they don’t do setups in house. I was also told it would take at least a day.

Tuesday – called in in the afternoon and it still wasn’t picked up.

Wednesday – had a gig Wednesday night. Called at 1. Asked if my bass was picked up. I was told it wasn’t yet. I responded sayibng that I needed my bass for gig. Do not send it off. I show up at the store at 7pm that night to pick up my bass. The store clerks tell me that my bass was already picked… At 12 and whoever was wrong. The clerk tried to call the guy who does their setups and it went straight to voicemail. He told me that he could rush the setup and could have it back early Thursday. I decided to just to borrow my guitarist’s bass and pick up my bass Thursday.

Thursday – I show up to the shop at 7pm. My bass is behind the front desk waiting for me. I tell the clerk that I’m here to pick the bass up. He hands me the bass and tells me that i denied service so nothing was done with it. I left the shop with my bass in hand and never stepping foot in that shop again. I’m also sending my students elsewhere.

Update: my bass is chipped…

Absolutely abysmal and highly unprofessional experience trying to buy an instrument here. I found an instrument I wanted on the store’s website, and I called immediately to enquire as to its availability. Being told it was still available, I asked if it was possible to hold it for a student of mine who would purchase it pending me as his teacher trying it out. I was told they could purchase it and have it held until I could try it.

The day I had planned to come to the store, I called to inform them of the time of my arrival. They said they could not find the instrument and said it might have been sold, only to later discover that someone had put the instrument in an area where it would be later sent to a repair shop prior to shipping to my student. Fair enough, I guess people make mistakes. I arrived at the store and confirmed that the instrument was in good condition and acceptable for my student. The instrument was slated to be sent out for minor repairs before being shipped to my student prior to the beginning of school starting this past week.

This week, when my student called to ask when the instrument was estimated to arrive, they told them that they had indeed then accidentally put the instrument back on the shelf and sold it to a secondary party, even though my student had already purchased the instrument. Incredible.

I have never witnessed such ineptitude at any store in my entire life. This is unacceptable, and the best I got from anyone over the course of this entire experience was a shrug of the shoulders.

AVOID THIS PLACE.

Everyone is super helpful.

Very nice place and friendly people!

Great place!! My mom and I went in to look at options for a new guitar and everyone was super friendly. I’m 16 and a lot of stores look the other way because they think you’re too young to handle expensive guitars but the guys at Ponce were very helpful in letting me try different ones and telling me what they like about each brand and what makes each guitar unique for a unique sound. 10/10 Would recommend shopping here!!

Great place to find IEMs, headphones, Guitars, Speakers, Pianos, and more!

My son takes drum lessons there and loves it!!! Very knowledgeable about music.

They did a good job repairing my son’s guitar and were very nice. However, since that last visit, i have called twice looking for audio equipment and have been told twice that the equipment I need doesn’t and cannot exist. The problem is that while I am on the phone, the equipment is in my hand or in front of me and does in fact exist. Its just worn out and I need a new piece. I am trying to save myself a thirty minute drive to a different music store who always have my parts. Please, please just spare me the lecture and just say sorry, we don’t have that in stock.

Had to make a quick stop to grab a few things. I know it was closing time. I was trying to make it quick. When they started harassing my husband reminding him when they close he left and we took our business somewhere else. Customers want to feel welcomed, not reminded how unfortunate you are to have to lock the door right at 5:00.

The customer service is awful I definitely won’t be back there every again

This place has a great selection for a relatively small to mid sized shop. Everything from a guitar to a violin to a compressor pedal to a drum kit, they have it. The instrument The staff is amazing and they all happen to know me by name. Weather you’re looking for a cheap beginner guitar or a rig to play an arena, you can find it here. It’s well worth a drive and I’ve never been unhappy coming out if this place.

I visited this place to browse guitars. I left with an excellent guitar and renewed inspiration.
Aaron was my guide. His depth of knowledge and passion for music made the entirety of the experience delightful. He evaluated the guitar and made certain it met the highest standard of quality. He was very helpful, genuine, and outright encouraging of my continuing to strum.

I’m a very satisfied customer and will return soon.

As a young beginner to guitars, this is the place to go. I got my Breedlove acoustic, Finger Slide, Soft Case, and Strap from here. Great prices, Great People, and Great Products.

Good

Much better store I not been here in a while the past manager was not a music guy or a manger known as a air head I will be back

Taught my kids to play guitar

AVOID AVIOD

High prices not helpful run by a guy who looks 40 and still in a garage band no music
background not open late any place better then here. Manger is clueless.

Took down my review. Owner ultimately seemed to care about his customers. Too bad everything is so politically incorrect. Anyone still remember Archie Bunker?
But to clarify what idiot would try to exchange something opened, like a reed.
Amazon prime still winnnning.

Store is dirty poor selection not real big

Knowledgeable and friendly staff.

My child has learned so much, the teachers are amazing.

Best Music and Instrument shop in town!! Support Local!!

Very friendly and helpful with your question and needs

I have bought from this place many times and have taken lessons and I am happen without the service and the instructors have passion about what they teach.

Awesome customer service! If you live in or around Decatur you should visit. I got such a great deal I drove over an hour one way to do purchase it. I was in communication with them for multiple days and they helped me pick out exactly what I needed. I look forward to doing business with them again in the future.

Great local music store. Pete was super helpful in picking out new gear.

This is a pretty good little store. I bought my guitar and amp here

Rip off.go elsewhere. I use to really like bringing my daughter here but they must be under new management. Prices have gotten ridiculous!!!

Got me out of pinch. Viola needed to be tuned and ready for use in a few hours. I was out in 15 mins. Thank you!

Great service!

Been shopping here for many years. Rented my Saxophone from Attina’s when I was in 5th grade! Stopped in to grab some guitar strings on this day. Staff super nice.

Friendly service .

Kind, thorough, customer service!

Quick and efficient service! I called to confirm that had an item in stock, and they did. When I arrived, they had the item at the register, I paid, and left. Perfect! I was there all of 5 minutes!

They were friendly, but we kinda felt they were stand offish because my husband was asking all kinds of questions and we kinda felt that they was tired of being asked the many questions that my husband asked. They had a low selection of items and we felt that we was being pushed out of the store because he asked us a few times if we was ready to check out. So after a few times of being asked we checked out and left. Not sure if we will be going back or if we will make the hour trip to Fayetteville for all of our needs.

Good place for string insturments,

I love coming to this store.I have been coming here for over 20 years .I am a guitar player and no one has set up my guitars good as Butch has.I tell him what I want and when I pick it up it sounds like a brand new one with all the characteristics that I love and style I play . I will definitely come back and purchase my guitars and accessories here.He has good reasonable prices also . I will be a customer for life.

Many types of good instruments and accessories. If Butch doesn’t have what you want he’ll get it for you. And, he has very competitive prices.

Im shocked and disappointed. Ive spent north of $35k over the last 30 years at this store. Today my son stopped by to find something for us to get him for christmas and was treated like he was a burden. Was told “serious inquiries only”. When he wanted to try some guitars. We can buy everything they have in that store today, and then some. Im sad that we buy local and are treated like that. Every year he picks out a guitar, and we buy it. Last time we bought one here it was a Martin D35. Not cheap. We buy our strings there too. Could buy all from other stores or online , but like to buy local when they have what we want. I sure miss Masons. They would have never treated him that way. This is the reason most people are not loyal to local stores and they go out of business. Take care of your customers or someone else will.

Friendly place to buy musical equipment Butch the manager is a great guy and you will usually hear some great music as people come in and sit and play for a while.

Nice in person. But didn’t find what I was looking for. If your on the market for a key board, this is not the place to come. They don’t have them. But the do have a nice election of guitars and bass guitars and drums.

I have been to this place a few times, and this guy always has an attitude with me. Usually I’m able to let it go, but today I had it. I went looking for a bass guitar part, a pick-up blend potentiometer to be exact. The first time he was insisting that I had to bring I my bass in in order to see it. Finally, after a Looong explanation that I work on guitars, I was able to make him just sell me the part, to which he remarked “these are non returnable, you know,” yes, yes I know. He gave me a tone pot. I explained, again that I needed a BLEND POT, to which he responded, “well you didn’t say that!” I did, twice. Then he gave me another volume/tone pot, and kept calling it a blend pot… then I went as far as to explain that a blend pot is one that has SIX LUGS WHERE BOTH PICKUPS GO IN TO GIVE A SINGLE OUTPUT. He said “well, you didn’t explain!” gave me a push/pull volume/tone pot… once again I told him this was not it. He got an even worse attitude than at the begging and said “yes it is! I build guitars for a living! I know what I’m talking about! If you had brought in the guitar I’d be able to see the pot!” (Sigh!). I turned around and left. He did t even say have a good day or anything of the sort. I’d 4ather travel the 40 minutes to the GC than to go back there. There, I said it. Hope it’s helpful.

This is the most untrustworthy single business I have ever had the misfortune of doing business with. It took two months to do a simple pick up swap. Compounded by my being mislead that the neck on my guitar was ruined and sold a 600 dollar replacement. I caught this individual in several lies and truly dont understand how these poor ethics have lead to the continuity of this dump.

Kind of overpriced on chinese behringer pedal crap.

Very cool local shop.. carries mid to upper range guitars and amps (used and new). No pressure environment…owner seems knowledgeable and very nice. Bogner dealer…very cool.
Stop by and check them out!

Great little shop with friendly service and the prices are great compared to other shops around Canton.

Jim is great with his knowledge of music and guitars. Really anything you need. Great local place to go to and his quality work is fantastic which is hard to fine these days.

Great sound equipment at reasonable prices compared to the big box music stores. The gentleman, who I assumed was the owner, was very knowledgeable about everything musical.

support your local music stores. professional repairs and great service. These guys give fair prices on trade-ins as well.

Knowledgeable, friendly owner. Cozy shop and nice environment. Now, if I could just magically learn how to play…..I’d give it one more star….

I needed a setup for my Gibson Les Paul and decided to give Jaws a shot because of their overwhelmingly positive reviews. I dropped of my guitar and told the luthier that I was experiencing a lot of fret buzz. The turn around time was very quick and I was able to pick it up the next day. I was told that there would still be some buzz based on my attack, which seemed like a cop out. I asked if there were any high frets and I was assured that there were none. I took the guitar home and played it to find that I was still experiencing buzzing even when strummed lightly. I pulled out the fret rocker to find that several of my frets were high despite what the shop told me. Overall, this was a waste of time and money and I’m very disappointed with the level of service.

Love Jackson’s Music! Have been our go-to music store for my mom’s guitar needs, and my kids violin needs. Always very helpful! Went in yesterday to have my daughter’s violin repaired and they fixed it immediately!! Have gone above and beyond to help us with fixing every problem, ordering things we need, and finding everything we have needed for a while now. Check them out

I went up there with a drumstick and asked if I could record some sounds on my phone. The guy was hesitant at first but let me do it and even set up a snare drum for me. Super nice guy. Customer service was top notch. Good prices on all the instruments as well.

Excellent customer service. They know their products & everything about musical products as well. Thanks guys!

Staff is nice, small selection tho. Mostly beginner instruments and school band instruments.

I come here for instrument repairs. I’m a professional musician that need his instrument asap. Mark at this location always fixes my sax perfectly. I’m going for a repad in the next two weeks

Employees know there job but convenience is a -1

Rude! Told them I was just looking around at the moment and was laughed at…. shameful behavior by talentless jokes!

Wasn’t treated with any negativity the employee that helped me was in fact polite. The other one just stared me down the whole time and didn’t say a word.. I see a lot of complaints of employees not giving customers the space to browse and read the owners reply to one saying “Sorry it’s called great customer service.” I’ve spent years in customer service and this was not anywhere close to greatcustomer service. The man was super polite and cool but it was as if they had no one to talk to in days and kept picking up guitars and trying to make me play them while he’s staring at me.. then finally get to “I’m gonna browse and let you know if I have any questions” 10 seconds later I’m asked about my personal travels wanting to know my life story.. Like I said all positive and I don’t mind conversating but I couldn’t even focus to pick out a guitar for myself even when I tried. I just felt like if I had some space to breathe You’d have my business and not an attempt at friendship.I liked the selection and prices but I didn’t want to be in there anymore so I left and probably won’t be back.

If I could give zero or lower stars I would. My son’s saxophone gave him problems from the start. I was told on 4 occasions to bring it in. Today Brandon told me he would finally be in, he wasn’t. When I didn’t understand the question to do you have others I could look at, he responded “I have two eyes”. Rude beyond belief! Never again Jackson Music and I’ll make sure to share this with the band families at all the schools I work with as an administrator. Horrible customer service! UPDATE: The nice woman owner called and apologized. I forgive her and believe she doesn’t condone that type behavior.

Great customer service. They took their time and helped my husband and myself pick out a guitar for our daughter for Christmas. We will definitely be back for our musical needs and classes!

Ignore my name, this place was so friendly. The owner and workers were extremely friendly and waited for us when we were coming from NC to get a cello for my school. 10/10 would recommend for your orchestral needs ❤️❤️

I bought my acoustic guitar from here and the people there were really helpful

The people there are very friendly, courteous

Nice store. Very friendly and helpful. If I ever consider leasons for anything, I’d definitely consider them.

Edit: I was called the day of this review and my issues resolved within the week. I have never received such a quick response to a complaint and it counts for a lot in my mind. I can tell that their reputation and customer satisfaction is important. I’m going to give them the benefit of the doubt regarding my previous experiences and change my review. I’m not sure why the ball was dropped previously but they made sure to fix the problem and apologize. Everyone makes mistakes but their willingness to take responsibility and handle the situation was refreshing.

BEWARE BEWARE BEWARE!!! I signed up for a lease to own plan for a bass at this store. The plan is supposed to include repairs and a size upgrade because my son is 13 and still growing. About 8 months into the plan the bridge was broken on the bass (a simple fix) and I was told to expect 3 weeks for repairs. 3 weeks turned into several months. I had to start going in person everyday and basically harassing the staff to give him his bass. They never gave him his bass back. They gave him a very beat up bass and told me not to worry about the appearance as he would not keep this bass and would have one in better condition once the contract was up as the size would be upgraded. However, once I took the bass home to my son he informed me that this bass was smaller than the original one he was given and so he couldn’t practice at all. I informed the store of this in August, it is now January. The store is completely unresponsive and unless I start harassing them again, they’ll leave me with a product I can’t use but still charge me monthly for it.

Way over priced !!!!! My son in high school needed a mouth piece for his instrument. Jennings wanted to charge almost $70. You can get them for $20 in Kennesaw and YES they are acceptable and standard in the class room. Wow! I am so tired of this area trying to over charge.

These people were extremely rude and impatient this evening. I was trying to reach a salesman that left another store. I need a cello but I will not buy from these people. Instead of trying to sell me something they simply hung up in my face. I called right back thinking it was a mistake and they were not kind. They lack good communication skills and have no customer service skills at all. I was expecting them to say, “… the person you are looking for does not work here but we would love to assist you with a purchase”.

The people here are very friendly!

Amazing down to earth atmosphere and your one stop shop for any music needs in town. This is the place.

Great store, great staff, great teachers, great selection. I love this place.

Great deals, great service. It’s always nice to have a local, hometown music store for that personal touch. Lessons are also available. Wish there was a bigger selection there, though–go buy some stuff there so they can afford more space! 🙂

Went in to get some supplies for taking care of a trumpet. They didnt have a huge variety but they did gave neat grab and go packs. They did, however, have a huge selection of guitars, ukuleles and other strings as well as a few brass and woodwinds.

Nice music shop. We are pleased with a kid friendly guitar lessons taught by Mr. Mike.

Update:Feb 2022. Still attending lessons and my child has taken a liking to guitar. His finger placement has gotten better and knowing the proper strings for several chords.

Too expensive

I had a violin restrung there a few months back. Violins are better maintained by a shop that specializes in violins but I went ahead and took the chance when the folks at Music Masters assured me they could get the job done.

Although the job was done faster than I expected, the quality was very sloppy. First, the strings were not even in tune and the bridge was filed down unevenly. There were also some kind of oil or lotion spots/fingerprints all over the body which indicated poor attention to detail.

After I took it back, they insisted on redoing the work with a new bridge that i had to provide. Second time around, it didn’t look very different from the first job. In the end, I was down $40-something bucks and didn’t even consider taking it back a third time.

Music Masters might be good with other things, but I wouldn’t reccomend sending your violin there for work.

Horrible customer service. My dad and I went into the store. The gentleman who answered our question was more eager to talk with the other non paying people in the store. Maybe a bad day? I know I won’t go back.

This place is great, they have quality gear at reasonable prices.

Great hometown service from people I know and trust. They are very knowledgeable and trained in a wide variety of musical instruments.

Very good people to do business with. Price are very affordable. This is the place to go if you need to learn to play an instrument.

Very knowledgeable and customer friendly

Cool place..

Love the store & the people. Hate the location and really wish you’d post your hours on google. I know you’re tired of me calling to see when you’re open! lol

Closed down? No response

Been to this store a few times. I brought my first 5 string bass here. Small store but the staff is great. Very helpful and the in store selection is not bad. Just hard to find you really need to pay attention cause you can drive right past it. Once you find it you don’t want to leave. They helped me find a very sleek nice sounding Ibanez bass that was in my price range that I’m in love with. Thanks guys!

I take all my guitars here for work when they need just that little bit of extra attention to play perfectly. Great local music store!

Great place! Kevin Lyle is an excellent and knowledgeable guitar teacher,
especially with kids, at a very affordable price. Love B2K.

Super nice dog and Kevin is OK too.

Prices are inflated.

They sell new and pre-owned music equipment of every kind. They also offer repairs at a reasonable rate and do a good job. Never had to return any of the repaired equipment for a redo. They even sell local bands cds. So go check them out!! Not to many people know they are there and drive up to Jackson Music in D’ville. That’s what my husbands band was doing for 18 years! I would like to see them carry Atari low lying fog juice ( heavy fog, dissipates moderately. I need that right now.

I wouldn’t recommend them

Awful, awful, awful! The guys who work there are the most unprofessional, unhelpful, people I have ever met! They were extremely rude and just flat out deuchebags!

I’ll never, ever shop there again. Period.

They’re way overpriced, and they know it. But it doesn’t matter if you have money or not if they don’t like either going to snub you. Very very stick in the ashes, type atmosphere

Friendly and helpful!

My father-in-law bequeath a guitar to my son but it needed some repairs and a good cleaning. The associate at Jackson’s Music Store did a remarkable job on the guitar at a very reasonable price and provide the service in less than one day.

I think this place is pretty great they provide you with help when you walk in but they might not have everything you need

Knowledgable staff, who are helpful but not pushy. I have been getting music supplies from there for more than 10 years and not once have me or my family had an issue.

Great workers, with pretty decent prices. The selection could use significant improvement though. Overall a nice place.

Jackson’s Music is a good little small town music store. In a town void of music stores this is a nice oasis to get the things you need. They also fix guitars and rent band instruments too.

People there are polite enough, but have no business sense, if you’re not familiar with the music industry they will belittle you. Do not sell equipment to them, they only do consignment (which is a very outdated idea imo), and offer a 70/30% which is higher than typical music shops.

I really wanna like this place, but there is a guy that’s been here for years, and everytime I’ve gone in he has been crabby about something. Maybe it’s just a coincidence, but he’s not to cool to the customers anytime I’ve been around.

I’ve went to Jackson’s music a few times in the past couple of years. I have purchased a drum set from them and its my number one kit still to this day. For the most part friendliness is in the atmosphere when the older guys are working, the younger guy on the other hand is lazy and careless and doesn’t see the need to know about drum accessories even being the store salesman that he is.. I guess he’s a guitar guy or something. I feel as if anyone that was clueless about music or music instruments could do a better job than that guy. The guy acted as if he didn’t know what I was talking about and was trying to pretty much get me off the phone until I pushed the issue. Then he was like, “oh I know what you’re talking about.” This was after I walked him through what I was in need of twice! Anyways the guy clearly knew what I was talking about and was more than likely anxious to get off on time instead of making one more sale for the day. He even told me that someone else called this past week about the same thing. In store experience is definitely the route to go. If you call you’ll more than likely get the careless and clueless young guy on the phone that doesn’t even deserve his job. I don’t know if it’s because he didn’t get the training he needed or if he likes to milk the system but whatever the case may be he obviously can’t help you because he can’t even help himself or the store by doing a good job.

I need back up,send lawyers, gunsand ukelele parts lol

Great rental service.

Best string teachers in Savannah! Great prices for instrument rentals and purchase. Highly recommend.

I have been to this Guitar Center many times. The staff has always been awesome. But today Brian from NC helped me and my buddy out. He was super knowledgeable and rocked our socks off better than Jack Black in a Tenacious D concert.

They had it, if you are not a pro. They had it. If you are pro in search of something especific, they may have it.

Great stuff Abdalla is so helpful!

Great collection of guitars, great service.

Pretty cool store they don’t sweat you for touching stuff pretty knowledgeable clean and safe

Guitar Center: the place you go when you need something quickly and have time to waste waiting on someone to ring you up.

Went in for a keyboard piano for my daughter, our first purchase of the kind and was approached right away (pounced!) by sales guy named Tanner, asking if my daughter and I were “together”, weird considering she’s 11 and I was basically holding her hand. We were on a budget but he proceeded to show us the most expensive models, and left us to look. Another salesman was around when I had a question about one I wanted and he was super helpful. Went to check out with him and Tanner rudely cut in, I could only assume to make sure he could get the commission or credit for the sale. Awkward situation, and really I didn’t want him to check us out because he was pushy and borderline rude. Kept throwing around the keyboard like a toy and trying to sidestep giving me what ended up being a 5% floor model discount (also realized later that keyboard was missing a $25 music stand attachment piece too) . Kept pushing and making me feel cheap bc I didn’t get their “warranty”. I almost walked out at one point when he went for “approval” and probably should have, but I didn’t want to ruin my daughter’s excitement. They took care of that for us He was approached by someone who walked in during my checkout and got super distracted, threw my receipt towards me and no thank you or anything. Won’t be back due to this employee’s odd way of customer service and “comission” structure here.

Had a employee tell named Jason tell me he would set a very important piece of equipment aside but didn’t tell me to put a card down and reserve it
I call before I come to double check because the distance I was driving was far and they had sold the equipment

Lots of stuff but not one employee asked if we needed help. Maybe my boys and I didn’t look musical enough…?

sweet little place. superbly nice staff. great prices and has layaway.

My visit & purchase was a very pleasant one thanks to Tammy who was more than helpful!
Merry Christmas Isaiah 48:17

Small Town music store with excellent service

I didn’t realize there was a store that sells musical instruments in town but was pleasantly surprised! Found exactly what I was looking for and more…definitely will be returning!

Nice selection, especially for a small town.

It was fun to look at the beautiful guitars, even though right now, during this virus epidemic, you can’t touch anything unless you’re planning to buy it.

My wife bought a Walden acoustic guitar less than a week ago from this music store for me as a surprise. It fell off the stand and the top part of the neck “above the first fret” broke in half. I’ve been playing for 35 years and this has never happened before. The bottom of the guitar stand is 1 inch from the floor so it just fell lightly not slammed against the floor. We took it back and the owners refused to replace it or refund our money. We left the guitar there, out of our money and my gift to play music right now is at a haunt. So I would definitely not recommend this place. -Matthew Patrick Avery

Bought an avlex microphone from them that was totally defective. Not only did the store refuse to refund the money, they refused store credit as well. I’ve reported them to consumer reports and the better business bureau. They could’ve just refunded my money for selling me a broken piece of gear. Do not shop here if you don’t like getting ripped off. I’m a local musician and would’ve bought quite a bit of merchandise from them too. Their loss…

I came here 2 days ago, not knowing anything about guitars or where i should start. I came in just hoping i can find a affordable guitar so i could start learning. Ansley helped me so much with my decision making. she spent her whole time with me, educating me on certain guitars with their background, the material used for them. I really felt confident in my decision making thanks to her help. i would definitely recommend going to her if you’re new and don’t know where to start like me.

Great experience right from initial contact on the phone! Had my old bass restrung by Jacob who did a really nice job cleaning it and making it sound like new again.

I purchased my guitar here a year ago, as a beginner, after a friend referral. I had actually purchased a guitar a month prior at guitar center, I didn’t know what I was doing. They tried to get me to go with one of the mini guiars but I wanted a full sized. I picked out a nice one but after a month I wasn’t able to play certain chords because the neck was too thick. My friend told me about Ken Stanton, I went. I really liked their attentiveness and knowledge. They didnt push me to purchade any one particular guitar. Matter of fact they just said play around see what feels good and we will find simething you can afford. The guys at Ken Stanton recommended I try to return my previous purchased guitar. I did return it and went back to Ken Stanton. They fitted me with the perfect guitar. It’s beautiful has a bright sound and it fits in my hand. I continue to go to Ken Stanton for all my guitar/music needs. They are the best! Exceptional service and people!

I am visiting from Las Vegas and found Cheney Brannon, in the drum department to be friendly, knowledgeable, and willing to spend a few minutes with me. Cheney will be getting a call from me next year when I will be ready to buy my new Tama Star or Starclassic kit……

Friendly, very helpful

I bought a flute here then a month later it breaks while doing an E flat I am upset because I went again got it repaired then 3 days later it breaks

Horrible experience ! My son has to rent a band instrument from this company. We received the instrument at school with the promess that if he would change his mind we could go to the store and exchange the instrument not problem. After 10 days he wanna to change the instrument, we went to the Alpharetta location. NOBODY would know what to do. Firs we were told that we were moot in their system because they haven’t had enough time to enter all the customers of the past 2 weeks. We wait for one hour and a half before someone had a clue of what to do. They were happily taken new customers, new rentals but not us. To make it worst finally the manager figure it out but ran my credit without my personal approval for a “rental”! Are you kidding me???

It was at least 15 employees at the store at that time, even tried other instruments took forever because they did not had enough mouth pieces available. My son had to decided between 2.

I wish I won’t have to go again but sadly our school is working with this company. If you can decide run away as fast as you can.

Do not rent an instrument from this company….they double bill and then report negatively to credit agencies, purchase may be ok
DO NOT LEASE OR RENT