Nice guys, and good service. Very friendly, will be back to buy more.
It’s a wonderful place, you can get any kind of musicians equipment down there that you need ; service is great and people are just wonderful. Bill’s the owner and he’s a wonderful guy you’ll enjoy just chatting with you, so if you need anything in the way of musician’s equipment stop by The exchange
Very friendly and knowledgeable staff. Great selection of strings for guitar and bass player. Love going there!
Great places to take your child to get a school band instrument.
Drove by & stopped because I’m new to the area and was looking for a music store. I’m a new drummer, so I was only curious about their drum supplies. Sadly, they had very little drum stuff, with only a handful of used cymbals for sale on display that I could try out.
The few drum sets they had were used, in bad condition & were stacked (not on stands or with heads on them). So, I was a bit disappointed.
Store looked a bit old, dirty & run down. The two guys working behind the counter were busy chatting with regular customers, but did welcome me when I entered the store. They were pleasant enough (which is why I gave 3 stars instead of 2). Wish they had more quality drum stuff to offer.
the staff is helpful. Just check the things out before you buy, the stuff is used so check it out and make sure it works the way you want it to work.
Unfriendly staff
Bought a brand new acoustic guitar here after years of using this store for my musical needs. The guitar wasnt staying in tune and i noticed the intonation was a little off as well. I took it back 4 days later and they offered me 100 bucks for it. It was brand new and i spend 400 on it and bought a 150 dollar case as well. Thats not the way you treat repeat customers. I will never be returning to this store again.
Dropped a guitar off for the owner to look at. He told me over the phone he’d give $150 for it and only a few hours later when I came in to get the money he prints me a ticket off and hands me $100. I reminded him that wasn’t what we agreed on and all he said was “that’s all I can do unless you want me to undo the transaction”. Not good business in my opinion. He lost a customer over 50 bucks. :::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
And now he’s calling me a liar. This isn’t some story I made up when I was bored, it actually happened. Remember the guitar was dropped off so it could be appraised. I don’t enjoy writing bad reviews but this one was earned.
2. Valley Piano Co
Address: 3515 W Main St, Russellville, AR 72801 , Villanúa , Arkansas , United States
I love these guys! Great products @ competitive prices and very knowledgeable of products they sell. 5 + stars.
I love this store! It’s a little crowded with merchandise but you can always find what your looking for!
Nice little music shop with great customer service!
Great people, a very old store
I went into to buy a guitar. Very small selection
Lots of sheet music and DVDs but it is all on the computer today. Wonderful people. I wish them well!
My visit was to test the integrity of an electric guitar I had. Spoke to the guy behind the counter. (The one with the gray streaked goatee). Told him I was preparing to sell it via Facebook, and all I want to do is see if it sounds as it should. He said it was ok I was like great thanks. The buyer was from outta town and was shopping for guitar supplies. She had just bought amp still needed a cord possibly more. Asked her to meet up there since she was just down the road. She wanted to go in do to the rain. Instantly he started ranting that he’s a business man a professional and I was shady for what I had done. I was very polite. My reply ( I’m sorry I brought you a customer sure she meet up with me to buy a guitar for cheap but she still may need something) she was there for his childish act. ( she replied I do need a cord) He didn’t even bother to respond to her. He looks at me says someone smells bad like cigarettes… Wow 0 stars for your sir. Where’s your public relations at. Your welcome for that sell.
3. LH Music
Address: 913 N Bloomington St, Lowell, AR 72745 , Villanúa , Arkansas , United States
I purchased a used RME mic pre-amp unit from LH Music in June 2023. The item was very well packed when it arrived, and the condition of the unit was much better than I could have hoped for.
The seller was very prompt in answering my questions and in shipping, and the price of the preamp and shipping was very fair. He is on my short list of preferred sellers, and I now check his website regularly for used and new gear.
Great interaction online, very fast shipping, items as described. Very pleasant interaction.
Wow! Oscar goes above and beyond for his customers. My Apollo Twin X was shipped immediately and when I had software issues, he stayed with me until they were resolved. He’s honest and caring. His prices are fair and competitive. Thanks again!
4. Arkansas Musicworks
Address: 2400 SE J St, Bentonville, AR 72712 , Villanúa , Arkansas , United States
Had a great experience buying off Reverb. Had an issue with my order and they were prompt, kind, and super helpful getting things resolved. I would recommend and buy from them again!
I absolutely love it here. The staff is always amazing and super helpful. No matter what instrument you play, you can tell that they will try to help you in anyway possible
Arkansas Musicworks had just the item I needed for a guitar upgrade project. AMW offered a set of PRS Vintage-Style Locking Tuners less than MSRP, with free shipping. Olivia, at AMW, guided me through the purchase on Reverb.com, and reassured me I wouldn’t be disappointed, though it required research to be sure these tuners would be drop-in replacements without any modification required. Many thanks for the great value and quick shipping!
It ok
Efficient store operation but lacks collection.
Pretty cool music store
I wish I knew or experienced what other people have seen here. I walked in with my wife as the only customers an hour after they opened. Out of the four visible employees milling around, one nodded a hello as we walked in the front doors. Otherwise, there was no interaction from anyone. No one even bothered to notice we were leaving even though we walked next to them and the counter is 20 ft from the door.
The guitar inventory was ok, acoustic guitars are less than 1/5 of the inventory and like the balance, was mid-low to low end save one or two items. There is nothing wrong with the quality and price point/selection being on the affordable side but I was a bit shocked given how pretty the property is and it’s overall size. I was looking for something different and would only really knock a five start review down one notch at worst.
The bathrooms are very clean.
Brought my guitar into get work done on it. Neck reset and put new strings on it. They ship it out to the luthier who gives it back in worse condition than I gave it to them in. DO NOT USE!
Helloooo arkansasmusicworks,
helloooo Mrs. Christina Baker,
My name is Ümit Özkalender and I ordered on 02/23/2017 via ebay.de (germany) 3 Dimarzio Steve Vai Guitar straps. After my shippment is not arrived, I wrote an email to you. NO ANSWER! Then I get in touch with ebay custom care. They told me, not to open a case! They get in touch with you! 30 days later after purchase and payment with PayPal, they told me that a case was not opend and my money was gone! PayPal do the same, what those useless, zero function ebay custom care do! Then I wrote you a couple of emails. NO ANSWER! No Shippment tracking! No replacement! No refund! NOTHING !!!
Soo, my 1st question is. Are you a serious company? And if you a serious company. Do you have any idea what custom care is? Grab the money and out of sight, out of mind?
And, my 2nd question. I want the guitar straps! Does that mean, I must pay one more time and hope it will be delivered! This time! Maybe?
Hope you have an good answer!
Regards
I’ve got no shippment and I was not refunded! That’s a fact! Don’t matter if it’s one or two years ago!
5. Renown Music
Address: 104 W F Ave, North Little Rock, AR 72116 , Villanúa , Arkansas , United States
Awesome place to buy or learn to play. Super friendly & knowledgeable. Reasonable prices.
Absolutely top notch service. They’ve done a great job on several instruments for me. I would give them 6 stars but 5 is all I can. Update: The two guitar players that I play with and myself continue to use Renown and we have never been disappointed. Great, friendly and knowledgeable staff. Just a fantastic local business.
They did great on my repairs. Highly recommend.
6. Palmer Music Company
Address: 1131 Front St, Conway, AR 72032 , Villanúa , Arkansas , United States
Great place to shop. Staff is very friendly and knowledgeable. Prices are as good as you’ll find anywhere.
Man,
This shop always makes me feel at home. Brad really helped me pick the perfect acoustic fit to my liking while engaging me in some humorous conversation. I highly recommend checking these guys out!
Just bought some reeds! The guy checking me out was very nice! 10/10
I was looking at electric guitars and they didn’t offer to let me plug any of them in. How are you truly going to know if you like one or not if you can’t hear the sound.
Talked to Joey in the store today. He took some time to help me plan for an upcoming purchase for our church. They have a large selection of all kinds of musical instruments and they do lessons, as well. Knowledgeable and helpful staff. Highly recommended! Thanks, Joey!
My guitar was in for repairs for about 4 months. Almost no communication was provided about status of the repair work. It’s understandable with Covid making it difficult to have parts shipped, but the lack of adequate communication was uncomfortably disappointing. I don’t blame the young individual who was working on my guitar, but rather leadership who should have provided direction on appropriate and timely customer service communication. It doesn’t matter to me that it would have taken considerable time for repairs. But the lack of communication stating that due to a backlog in parts, and it was just a waiting game, would have been enough. A 30 second phone call every couple of weeks or so to advise a customer that no progress has been made is better than nothing…it would have been enough to have left my guitar there for months longer. The ironic thing about all this is that I really like the store and the people at Palmer Music, so I will most likely continue to purchase my music supplies from them and I hope my experience there was a one-off….
Go to GUITAR CENTER instead (you can actually have FUN there).
Went in expecting to buy a new guitar on 01/26/2023. The man behind the counter was very unfriendly & unhelpful.
I found one I wanted to buy but I just didn’t really want to give my money to a person who didn’t know how to smile.
Another employee walked by and was even more emotionless than the other guy. I left feeling very unwelcome.
I will not be back.
7. Guitar Center
Address: 160 E Joyce Blvd, Fayetteville, AR 72703 , Villanúa , Arkansas , United States
I was in need of high-quality sound equipment on a shoestring budget. Will and Andy hooked me up with new and used gear that has met my needs perfectly. And the price was MUCH lower than anticipated. Thanks, guys!
Employees were awesome. Will be back for Christmas gifts again soon.
Beau killed it on my guitar setup. Only place I would take my guitar in NWA. SEGA!
The place is small for my taste but the selection was decent. I give it 4 stars because none of the clerks ever came near me to ask if I needed anything which I actually did.
Not bad for a chain store.
Quick and friendly service!
No one acknowledged my existence. I was prepared to buy something but no one seemed interested in even saying hello.
Not what it used to be, looks like there going out of business, short on stock.
Showed curbside pickup and in stock for an item, drove 30 min to store and they apparently don’t have any in stock. Waste of time.
8. Shuffield Music Company
Address: 610 Main St, Arkadelphia, AR 71923 , Villanúa , Arkansas , United States
My “go to” place for any band gear, lights and sound. Paul knows his stuff and is always ready to help. I love dealing with an Owner Operated family business.
A very friendly place with knowledgeable staff!!
I bought a guitar from Paul online and I’m so happy to know it was a privately owned business.
Thanks Paul for the guitar and the excellent customer service. Hope to visit you one day!
Not to bad
Great local music store. We have shopped here for years.
Good place to buy guitars, don’t ask them to fix anything you own uness you want it damaged.
Rude
9. River Valley Music Center
Address: 407 N Arkansas Ave Suite 5C, Russellville, AR 72801 , Villanúa , Arkansas , United States
Wonderful teachers very flexible schedules and I always feel at home being there!
Love the selection and staff here. Their selection of Aria classical guitars is lovely, and their prices are fantastic!!! Everyone whom I have had the pleasure of visiting with has always been a delight to talk with as well. Was first referred up here by Josh over at Hippie Palace. Stop in and check them out; you will be pleased you did
I’ve been by here twice to buy a guitar case and sign my kid up for lessons. First time they were closed (not a holiday) and the second time, they were open but no one was inside.
Arrived around 1:00p.m. and doors were locked but lights were on. Luckily there was a kitchen gear store across the hall with the sweetest ladies running it (seriously, give them a visit they’re so nice) killed about 30 minutes in there before waiting on the hall an additional 20. Dude showed up and unlocked the door, I got excited, then he turned off the lights and relocked the doors. I just wanted some guitar string and a string winder… So yeah, Valley Piano was great, just go there
10. Renown Music
Address: 104 W F Ave, North Little Rock, AR 72116 , Villanúa , Arkansas , United States
Went in to assess an old Maginni I have. Raymond was very kind and I would definitely recommend anyone to go see this man.
Palmer’s is like a beautiful fever dream of classical string instruments. It’s a bit untidy, but Ray’s expertise quickly dispells any worries the mess may give you. Third instruments are excellent and fairly priced. I’m sure the repair work is good as well. Also no one around has a instrument rental program that includes so many benefits.
Had to return my daughters viola, COVID procedures were handled appropriately.
Her viola worked perfectly for 3 years.
Billing issues on return violin but was promptly corrected with great costumer service
Good rental prices
I only logged on to ask if this music store sells or had violins for sale. Can anyone answer this for me ? This is the closest music store but also an hour away and I don’t want to drive there for no reason. So I’d appreciate if someone could give a response and lmk if they do have violins. If not then anything close to a violin such as a viola. Thank you. (:
First time attending an event here & the best experience! Definitely recommend this place for a chance to get out, location is perfect. Very friendly staff.
There’s lots of rich history, instruments, and great shows at this venue. I kind of like the vintage feel.
Enjoy the venue every event!
We went to the Amy Winehouse Experience. We really didn’t care for the show because we felt like the show made a mockery of Amy’s final days of addiction and mental struggles. I wish the show would have celebrated Amy’s ironic voice over the sad drunken end of her days. Also they’re band was so loud you could barely hear Jenna’s “Amy” voice. Not sure if that was the band or house issue.
As far as the venue, we liked it. The staff was friendly and the place has a beautiful historic chill vibe. At the time (3/26) it was a BYOB but I think that might be changing? We will be back to check it out again.
Canceled concert and never got refund
Worst experience with a music store ever! Lack of knowledge. Limited amount of guitar strings. Just terrible experience first and last time there!