We were visiting Virden IL for their Christmas walk and found this amazing small box store. The store is very inviting and the owner George was very friendly. We did some looking and found a great book to buy as a gift. Please take time to stop in. You don’t see personal service like this often. Great store.
Great little store, George is a great guy
Great bookstore, high quality books and great selection.
3. Capital City Music
Address: 3700 Wabash Ave, Springfield, IL 62711 , Virden , Illinois , United States
I’ve been going to Capital City Music for years, and have never been let down.
My favorite local music store. Plenty of acoustic guitars and the staff is always quick to help, especially Lucas. If you’re in there, try and find him he will take good care of you. Highly recommend!
Went for a Bow, was greeted promptly with great respect. They know how to treat their customers.
Meh
Pretty good inventory from starter instruments to grand pianos. Laid back atmosphere.
Very limited selection of music, they have lots of guitars and pianos, though.
Took in a brand new bass to get a pickup replaced. Not a scratch on it, never played once. The supposedly simple pickup replacement took a week and a half only for them to give me back my new bass with the back of it covered in scratches and a huge glob of dried glue stuck to the fretboard that won’t come off. They absolutely wrecked my new bass before I even had a chance to play it. Worst possible experience. I am sick to my stomach about how poorly they treated my equipment and would recommend avoiding this place at all costs.
The guest experience was alright, but after going in, and returning my item the staff took my return and assured me it was completed, I left and enjoyed the day, more than a week later and I have discovered the staff I talked to must have processed my return improperly since I have never received my refund on my bank statement and when I tried to call in to get the situation corrected I was told they could not find my transaction. Edit… The owner has personally reached out to me and has worked to correct the situation.
went to get my guitar set up and it came back out of tune, disappointed to say the least, reading other reviews it appears the staff might need more technical experience or organization
I hate doing this because I want to like music stores but if service is gonna be like this, everyone myswell DIY at home and heed this warning. I’ve had a few guitars setup there which is what I’m always needing done, new guitars etc, well I happen to be changing the strings on my Chapman that I had setup there and the low E saddle of the Floyd Rose came loose and the saddle screw fell out and that’s strange as you tighten them down. Well here’s what I discovered. Either dude lost the original saddle screw or he broke it somehow, but sitting in place of the original saddle screw is a too small saddle screw from a different bridge! It had been set in there and the string was tightened until it held the saddle in place! Like magic no screwing required! This guaranteed that as soon as the string tension came loose the saddle and screw would come loose every time NOT like it’s supposed to. Soooo sad service especially since luckily here at home I have many of those saddle screws laying around. It would have been better service to call me/order the correct part than to wait for me to get home figure out that I have the wrong part and have to deal with it myself. Smh.
4. Taylor Music
Address: 501 Douglas St #9494, Pawnee, IL 62558 , Virden , Illinois , United States
