Derrick @ IvoryBeats is a consummate professional with a skill for getting projects done better than expected and providing clear direction with local knowledge and style. Highly recommend.
We have relied on Andy’s Music for years for both of our kids from beginning band through college, and beyond. They are always helpful, quick with their service, and highly professional. They know what they are doing, and are there to help!
Staff was polite and very helpful, knowledgeable about equipment.
Fantastic service, quick and secure shipping too. They even called me as a security follow-up because I was shipping to an different address than my billing address. I would definitely order from them again!
I needed a tip ring sleeve quarter inch phono to tip ring quarter inch phono x2. They had it at a good price and the staff was more than willing to help me find it and also help me look for a hard to find specialty cable I am still looking for. Guitar cable phono to phono which they had but not one with a disconnect switch on the plug that interrupts the signal…an off button if you will. Allows you to unplug without roasting your ears, you’ll need them later, I promise. Kids don’t abuse your ears with loud music, gunshots, and jet engines like I did…the ringing never stops. Know silence, know peace.
Good folks who work at the store. Great customer service and always willing to help take care of your musical and instrument needs. Prices are pretty fair as well!!
Helpful and freindly
Once we walked threw the door, i explained what i was in the store for. However the lady act as if she did not want my kids to try out an instrument and went back and forth with reasons on why they shouldnt try an instrument. I politely left the store and will never be back. I went because i wanted my kids to have an instrument of their choice for christmas, And my kids still will, just not purchased from this store.
Felt like I was not wanted in the store also I felt like I was being judged on my appearance the hole time.
Good for guitar strings that’s about it
4. Bay Music LLC
Address: 409 N Section St suite c, Fairhope, AL 36532 , Washington County , Alabama , United States
Amazing friendly staff with fun chaotic energy. Would recommend any musicians here.
Excellent service and good stuff
Wonderful little store with excellent more uncommon stuff. Excellent owner who knows her stuff and has great stories. I wasn’t sure if it was strictly a guitar repair store or not but it was also a full store with guitars. I included some pictures that show more of that.
Very kind, stocked, but you will pay double what you will online.
5. R&S Shop
Address: 221 Commerce St, Jackson, AL 36545 , Washington County , Alabama , United States
Just wanted to say how great the customer service was I received from Zack and Josh. They were both very pleasant and very informative with helping me with my home internet service. They helped resolve my problem quickly and with great attitudes. You guys rock
R&S Shop has great service, appliances and Furniture come see us we will help you with WiFi and many other services..
I didn’t get my issue dissolve
When going in people wasn’t to friendly but it got better
Person that answered the phone was just plain RUDE! Where is the customer service?
Their goods and services are below standard. And if you are looking for good electronics or Internet that can be Serviced properly, please check other options.
Very unprofessional and displayed a severe attitude problem to customers.
6. Music Corner
Address: 6004 AL-96, Fayette, AL 35555 , Washington County , Alabama , United States
Love it here I always get what I need when I need and the hours are pretty convenient and I love satisfaction I get when I buy my clarinet reeds there all in all great place
You will not find nicer people that will go out of their way to help you and staff is knowledgeable and skilled piano teachers
7. Redbox
Address: 7835 US-43, McIntosh, AL 36553 , Washington County , Alabama , United States
Got told a U bass is rare yet at bailey brothers (within walking distance)I found two that were better quality and cheaper
Attended a Breedlove Guitar Showcase. Art’s Music Shop in-store acoustic guitar lineup includes Breedlove, Michael Kelly, and Yamaha.
Good. place to shop for all your. music. needs.
This is an excellent music shop with any kind of music instrument or sheet music you might be looking for – whether student model or professional level instrument they have it. Recommended
High pressure sales tactics on major purchases. Uncomfortable atmosphere throughout the store, once you state that you might not be purchasing item that day you might as well be dead to them. Stuck up to say the least. Support other businesses if at all possible.
BEWARE!!!!! ALL THEY WANT IS YOUR MONEY. My son was suppose to attend a camp. I rented the merchandise on May 31. Was told he would not be able to attend. Called the shop back June 2 explaining how he would not be able to attend. They would not let me speak with management. Took the merchandise back to the shop on June 3. The staff stated that I could not return unless I pay the minimum rental fee of 4 months before I returned. The instrument was never used or open. Brought back in 4 days and still received poor service. I will not be referring this music shop to any parents. Now I’m out of thousands of dollars and my child hasn’t even touched the instrument.
You should think about buying an instrument from another source, this place is a money pit, will find ways to charge you more than you should have to pay. They have in-house repair but will charge alot for any normal wear and tear, when you turn in a rental instrument after just 4 months rental. Ended up spending around $500. Should have bought an instrument elsewhere and would have owned it for that amount. Wish I had listened to my intuition. Lesson learned.
9. Real Deal Music & Sound
Address: 18595 S 3rd St, Citronelle, AL 36522 , Washington County , Alabama , United States
Knowledgeable, friendly guys with a great selection!
Bob, the owner, is amazing. He knows guitars and is an expert player. Some very interesting vintage guitars for sale as well.
My favorite store in alabama
Friendly atmosphere and lots of instruments.
Good product, Good service.
I’ve never dealt with someone so rude over the phone. The owner tried to guilt me with sarcasm and acted like victim when I questioned a price. Full story: I asked to order a cello string. All was going well (owner answered questions about speed of shipping and availability of the string), but then he quoted a price ($81) that was far above what other shops charge. I said respectfully that “I’ve purchased the string for $45 at other walk-in shops” and he became sarcastic and argumentative with me, claiming he was “holding my hand” through the process, and said “Well, I have to pay $35 for this string so what do YOU think is fair for ME to make? $15? What is 35 + 15, huh? Ohhh, maybe $50 is more than you can afford?” A simple, “well this is my price” would have been fine as a response from him, but I felt disrespected so I hung up and decided I’m never going to spend a dime Homewood Musical Instrument Co. I advise everyone else to steer clear of this shop and the guy who owns it.
11. Bailey Brothers Music Company
Address: 4673 US-280 Suite # 7, Birmingham, AL 35242 , Washington County , Alabama , United States
Amazing selection. Employees were really helpful in finding the right guitar for me.
Great place for electric & acoustic guitars with huge selection of amps also.Kevin is a wizard with guitars.Shop here before buying
WOW.. being from out of state and working in Birmingham I enjoy seeing new music stores and Bailey Brothers in one of the best in the country for sure. An amazing assortment of instruments and amps from the highest level to beginner.. no other place like it.. and the staff is fantastic!! friendly and knowledgeable.. unreal.. I purchased a few needs but will be back for sure.. cant say enough good things about this place.. !!! (great used gear as well!!)
It was my first time in the store and I had an excellent experience. David was very helpful and friendly as well as the other staff present. The online site lacks a lot of the guitars they have in stock because they get new guitars a lot so I would advise actually going into the store to see their wide selection.
Usually get good service, but I took my guitar nut to be repaired after my guitar took a spill. I let them know the guitar had fallen and hoped they would fix. The nut was replaced poorly but the guitar had a buzz. Took it back 2 more times. The last visit, the person in charge of the repair (2 weeks later)said I had heavy fingers and raised the stings to a height that made the guitar unplayable. I took to another repair shop and they repaired the nut replaced by Bailey Brothers found a couple of uneven frets repaired the frets adjusted the neck and had to re-setup the guitar from the disaster repair at Bailey Brothers. If in need of repairs I will never return to this store.
Good selection of musical equipment. Be prepared because they strictly enforce the muzzle mandate inside. They make you wear masks.
Don’t answer the phone
I would use profane language, but it would not adequately describe the crap this company pulled. Basically, I took my brother to trade a PRISTINE first-owner amp, and we could prove it, in for a Fender Hot Rod Deluxe, used, which is of equal value….and my brother coughed up $100.
I took off work to take him to initially buy the thing. I took off work to bring it in for repair when we discovered sticky crap on the power tubes, and I ended up working until 10PM thanks to these guys. They wanted me to take off work again, after having spent 5 hours in their store. I basically spoke up and said, he might be the customer, but I’m the wheelman, and I’m furious. I mentioned the fact of the wasted gas, wasted trips, and the at least 6 hours of driving they were expecting of me.
They checked OUR amp out very thoroughly, and even treated my brother like a criminal, saying they are getting his DL in case he stole it. SERIOUSLY people….
I tried to talk some business sense with them, asking them to do something for the trouble, and it would not have taken much. They said no. Then I asked if they can just reverse everything since ALL of the stuff was still in the store…. The guy made up a story of a law, which actually doesn’t exist, then claiming he has to charge extra to reverse it all. Guitar Center evidently doesn’t know about this (fake) law.
Not ONLY that, but the smug, d-bag attitude that the guy gave me when pushing my brother, his CUSTOMER aside to say “you don’t think we’re trying to rip you off do you?” He did this to put me on the spot, and tried to make me look like the bad guy.
In the end, my brother spent another $170 to get a new model. In the end, he got what he wanted, but we are both appalled by how the guy behaved to our faces. Beware, their used gear has NO warranty, but they represented at sale that they would ensure the gear works if something went wrong like the day we get it… Well… it did.
You don’t take someone’s $700 amp + $100 and then give them junk, and not try to do something proper after dragging someone thru hell. That’s the bottom line. I tried more than the guy at this store. You won’t catch us in that place again.
Considering the tens of thousands that my brother spent with other companies, Bailey Brothers missed an opportunity… Not good business. Dishonest, rude, and outright condescending. Smiled at us when we expressed our frustration with the runaround….
I left my guitar with this store in February 2012 for a simple repair. In June it was still hanging waiting for them to repair. I had been told on multiple occasions that it would be ready in just a few days. I picked it up today June 24, 2012 and no repair has been done and I was still charged a bench fee. This place sucks. I will never go in there again. Good luck if you do.
12. Lucky Luciani Productions / Sutton Records
Address: 18722 Co Rd 68, Loxley, AL 36567 , Washington County , Alabama , United States
Exceptional repair shop. Knowledgeable staff. Good inventory of guitars, keyboards, and band instruments. Good selection of brasswind mouthpieces. Highly recommend to my friends.
Litterly want to go back so bad hoping buy violin next time I visit it was amazing
Wonderful selection
They didn’t have the parts to fix the guitar I brought in for repair.
Best music store in Dothan
Very pleasant and friendly environment with caring and helpful staff that go the extra mile to help, looking forward to doing lots of business with them
I walked in to look for guitar. When I ask for help the little boy said I can’t help you and walked off. I’m assuming because I didn’t have a mask on. I wasn’t asked to leave the store or that I couldn’t shop inside. The sign simply said “please wear a mask” There was no consideration that I have underlying conditions and cannot wear a mask.
You all should change your sign to “no mask no service“ instead of embarrassing people like you did.
Didn’t care for them
Went to get my daughter some things for band went in and stood there for 15 minutes and 3 people were working but not one asked could they help us. One was playing on the phone and the other 2 wouldn’t leave their desk. I’m going to make a suggestion to our school not to use this place for their band any longer.
14. Dollar General
Address: 40 Palmer Cir, Leroy, AL 36548 , Washington County , Alabama , United States
The store has a bad smell inside, It’s awful! Plus people have made an illegal turn in to the store, some people use the correct drive in to the store there in Leroy AL I notice someone put cement in the big huge holes in the illegal spot were people come to get too the store parking lot and it is dangerous.
The manager at this store is rude no matter the time of day or evening!! All other employees are friendly and very helpful. To have her walk away while waiting on you at the register to do other work is beyond rude. And please don’t ask for assistance or have questions about any items in the store; she’s even more rude as if you’re bothering her.
Horrible, need a check out lane for only coupons, got behind a lady fir 20 mins trying to get something for nothing.
15. Gadsden Music Company
Address: 607 Broad St, Gadsden, AL 35901 , Washington County , Alabama , United States
Great little down-home music store. Located on Broad Street in one of those old buildings. The place has a very homey feel and the staff was extremely helpful and last. Highly recommended
This is a great store. Even if you don’t play or like music. I took my guitar in looking for a quick fix on a small boo boo. The long haired gentleman on the side who looks like he could play a few things and teach you the meaning of Shakespeare at the same time knew exactly what to do and promptly did so. He also offered to put on new strings, clean it up, and a couple other things he spoke of in guitar language but clearly needed done. It took him all of 15 min, whilst he listened to an old friend who dropped by to tell his life story. And he only charged me $30. It looked like a brand new guitar. I never knew until that day that I was a descendant of Jimi Hendricks. Thank you long haired man, thank you.
It was fair, it was very crowded you had to be careful not to knock something over. And most of the things were very expensive.
Very friendly people that works here and can order what you need this is where I got my special piano
Super friendly staff helped me find the equipment I needed! Just wished for a better selection of tuba mouthpieces, hopefully including a few more advanced mouthpieces.
This place used to be very friendly and musicians dream to come in. Now it’s full of a bunch of butt heads. I Won’t Go Back
If you are looking for music instruments, and accessories, i promise you, you will pay FULL retail price. No discounts there. It dosen’t matter that accessories have a 70% mark up. The best thing to do is buy it online.
My son’s band director recommended this place. Staff was nice, and allowed my son to try out a couple of instruments. However, when I mentioned we wanted to do rent to own, they said they no longer do that. We could essentially only purchase outright or finance. When I asked about discounts, I was told they don’t do discounts, but it would be cheaper to just buy the instrument outright. As of today, they still have the rent to own program advertised on their website, along with discounts and advantages of the program, which is the main reason we made the 1.5 hour drive. I also found the exact same instrument for over $200 cheaper somewhere else. People seem nice, but this was really disappointing. Please don’t advertise if you can’t offer it.
Loved the atmosphere. Workers were very friendly and helpful. Had exactly what I needed.
Great place for all your music needs. Guitars are fantastic, and deals galore. All the guys are great on there.
The people were nice to help me find what Reed I needed
Staff are very helpful and prompt!
Owner was very helpful and I am waiting to see if he can get a used instrument in for me but if not he offers a heavy discount for school band purchases that make the price very reasonable for brand new
Its a music store in Decatur lol Last of its breed at this point
Exelente
Rude did not want to wait on customer like it was bothering them
There’s one guy there (Chet ? Chester?) who is really nice. The older gentleman comes across like he’d rather be in his office or something rather than dealing with the public. Seems he can’t keep young and talented help either, which may also be a result of his extremely unapproachable personality. I agree with the other reviewer … Decatur needs another music store.
It’s music for crying out loud … the atmosphere does not lend itself to the encouragement of instrument try out. It always seems so cold and uninviting. Not to mention that the selection is poor. No used instruments either.
20. Mikes Music
Address: 2922 Ross Clark Cir, Dothan, AL 36301 , Washington County , Alabama , United States
will only bring my instruments to mike’s. takes care of my guitars and always gets to my job quickly. 10/10 recommend!
My wife I really appreciate Mike!
He gave us an incredible deal on 12 string guitar and took my used case as trade in on new 12 string guitar case!
Customer service is outstanding, he is a people person and remembered my name.
Thanks again Mike,
Paul
The guy there at the desk was very helpful. Not only did he find what we were looking for quick and efficiently, he also gave us tips and other information about the different levels of thickness on each reed. Very good place for beginners and for those who need more equipment.
Great customer service and selection. We highly recommend Mike’s music. We have purchased several items and will be returning.
Came back for a second time hoping that it was better than a previous visit which occurred maybe a year ago. Nothing changed! Had a sarcastic attitude and told jokes. This guy has poor customer service. I wouldn’t dare step foot in there again after today.
Will never shop there again. He doesn’t stand behind his product. Brought a brand new keyboard from him and didn’t even have it for 2 months. All of the A#’s/Bb’s went out and he wouldn’t even take a look at it or even offer anything to help fix his shady product. Thought I found a place to get good quality instruments at a reasonable price but definitely was wrong. Now I have to spend more money on a new keyboard. I will never shop at Mike’s Music ever again.
