Excellent staff! Everyone was incredibly friendly and helpful when I went in looking for a clarinet! Reasonable prices! Thanks for the help!
They had the items I was looking at a reasonable price. The service was friendly and helpful as well. What more can you ask for?!
We got to try several instruments before deciding on which one I would take home loved the staff interaction. No pressure at all. Thank you guys
The people employees are professional, knowledgeable, and ready to help!
As with any store like this, you can expect them to be salesmen, though they don’t push too hard and don’t avoid helping you find the lowest priced items.
The technicians are great, but I wish they had a bit more enthusiasm.
If you are testing out brass instruments or such, the practice room they put me in had too much reverb to get accurate samples, even with a recording device. I have yet to ask if they had a more acoustically dry room.
They can order sheet music and products, and have all the basics and many accessories for band musicians.
Like always the services people were just great.
There’s parking at the new location. Really reasonably priced supplies. Not the best selection for buying instruments though. Since their relocation, seems they’re putting more emphasis on instrument repair. Still probably the best music supply shop in the area
Just terrible experience! Purchased a new wood clarinet 5 months ago. Found out it was cracking, unfortunately happens if not taken care of, but not in the first 5 months.
Took 2+ months to fix, when we finally picked it up, some old guy in the store started telling my 16 year old daughter about keeping it greased every six months- lecturing her because it was so dried out! Finally stepped in and told him…we bought it here less than 5 months ago…in other words, you sold an old dried out clarinet for $2000.00. Will never ever step foot in this store again d/t the service dept.
Went in to check out acoustic guitars earlier today. Got an important call as I was about to tune a guitar I was checking out and the guy behind the counter just starts blowing into some sort of wind instrument seemingly deliberately because taking a quick phone call. So I hung up the guitar and just walked out.
But the guy who welcomed me when I walked in seemed nice.
2. Drum City-Guitar Land
Address: 9225 W 44th Ave, Wheat Ridge, CO 80033 , Wheat Ridge , Colorado , United States
Oh my gosh I cannot tell you how much I love this place. This is a great place to go whether you are buying drums, guitar or whatever you play even ukulele or even a lefty double neck uke. you should definitely go, it’s a great place to go and if you want to chance to go and experience customer service and, great deals on great instruments.
Alwayz a great experience at DCGL! They have some of the nicest gear and are alwayz friendly and knowledgeable….unlike Guitar Center. Theze guys know their stuff and can get you just about anything you need for guitar, bass and especially drumz!
I purchased a Yamaha absolute custom hybrid drum kit. Tim educated me on exactly what I was buying and everything that I would need for an easy set up. The drums were packed better than most top drum manufacturers. Super fast shipping. Personalized custom service. You don’t find music shops like this anymore.
Never been there , being that it’s in Colorado.
I have talked to them over the phone. Good stuff , very helpful & knowledgeable. And there website is very well done. And they have a good selection of left handed guitars. Which is awesome!
I’ve been going there for over 35-40 years always good
Cool selection.
Inquired over the phone (45 min drive) on needing 2x Iron Cobra Wooden Beaters. “Got them for you” was his response. Fight traffic to get there, buy product and trustingly got back in car. Upon inspection in parking lot, one is labeled CB90W (correct), the other CB90F (wrong). Stems are different and neither comes with weights. Looking closer the wood is shaped differently, different sizes and completely different types of wood. Just paid for two “new” Wooden Beaters that weigh differently and have different bounce properties. This place will lie just to make a dollar. Never going back.
I ordered an item online that was in stock that the time of ordering. I even called in the store to confirm. I received an email A WEEK LATER saying my order was canceled because the item was out of stock. First and last time I ever buy from this store.
I’m a beginner so I went in looking for the ibanez bass guitar starter pack. Everything went smoothly (other than when I asked them for any begginers advice they have and was ignored twice) and I was happy until I got home and pulled it out of the box to start playing. That’s when I realized the bass to amp cable was missing. So I called them and they got me a new after I had to drive back to the store. Got home again, hooked up the bass to the amp, then realized I needed to tune it. The electronic tuner it was supposed to come with was missing. I decided I need to take a full inventory. I didn’t think this was necessary because of this stores great reputation. It was also missing the shoulder strap. I had to drive back one more to return the item. Upon returning, they blamed the manufacturer and never offered anything to make up for the lost time, gas money, and frustration I experienced. I decided not to leave this review as I continued my search for my first bass set up. I found a nice bass but now i needed an amp. So after a week, I called them to give them another chance (on black friday) and asked them if there was any deal they can give me since they already gave me the run around once and if I drive all the way to 44th I want it to be worth it. The response was that his cheapest amps start at $100. I am now deciding to leave this review in hopes of 1. Improving their customer service 2. Making a begginers buyer beware as i felt like I was treated poorly compared to the other customers who weren’t begginers. Their reviews say friendly but I felt no friendliness during my whole experience 3. If u purchase from here, check that they don’t rip u off by making a full inventory before leaving the premises.
Keith is so down to earth, and was fun to work with. We had a lot of specific requests for music and he was willing to accommodate us. He hit it out of the park and is an all around great musician.
My wife and I have worked with Keith on two occasions. He played our engagement party and our wedding. This man can play anything in the world and does it with precision, grace, and delivering exactly what you want. He is an all around great guy and has an extensive setlist. He can play solo or with his band, and can add on any type of musician that you want. It is truly a pleasure working with him and we will be doing it again and again in the future!! He is a great communicator and is very detail oriented. I would highly recommend working with Keith for any occasion, he sounds absolutely amazing live!
Keith Hicks is a class act capable of playing (and learning) songs ranging from sweet wedding covers to energetic originals that will keep your guests wanting more. Most importantly his communication throughout the process is top notch and his day of show coordination was smooth and easy. I look forward to working with Keith and any band members he brings at another event.
4. Crescendo Fine Audio
Address: 6760 W 38th Ave, Wheat Ridge, CO 80033 , Wheat Ridge , Colorado , United States
These guys are great. They’re knowledgeable and they care. I worked with Adam. He taught me a lot and was patient with me.
Great place very knowledgeable and have great pricing on very well conditioned used vinyl
They sold me used junk that didn’t last one year.
I’m updating this review because after two years my attempts at ordering a $8K worth of gear, that I could simply get online, have failed. They take my information and never get back to me and were overly condescending last time I asked them a few simple questions. The homeless drunks and paint huffers on Broadway are more polite than these entitled wannabe tastemakers. Avoid at all costs if you actually want to buy anything or be treated like a human being.
I’m updating this review again because they chose to reply and be dishonest. I was there, it’s two guys-always the same two guys. They lost out big time on sales and it’s 100% absolutely true that I gave them my info twice and they never got back to me. They took it on a post it note both times, my guess is they trashed it. Maybe they’re racist, maybe they’re on drugs, maybe they’re just not good dudes. None of that matters, because the bottom line is they’re lying in their response and I know it. Maybe they’re too intoxicated by the smell of their own farts to realize it, however I do not lie. They do. End of story.
Hey Crescendo guys, stop slandering me and own up to your sub par treatment. I actually recommended your store to an attorney who I work with when I first visited because I thought it was pretty cool, then I pedaled back after not ever being responded to after my info was given twice. If you’d like to hash this out face to face let me know, otherwise owning up to your error and apologizing on this platform will suffice.
5. Savior Custom Drums Snare
Address: 8165 W 48th Ave, Wheat Ridge, CO 80033 , Wheat Ridge , Colorado , United States
I like working with Josh, he highly skilled & I’m looking forward to get some serious work done with him. I recommend ya’ll to record in #Conway for high quality sound.
Roger was incredibly welcoming and professional. He was helpful & supportive of my “newbie” self in this setting. Comfortable atmosphere & look forward to recording at this studio in the near future!
Chris the owner was very helpful. I called to ask about a beginner guitar for my tween. When I arrived he had a couple of options ready for us!
I give 5 stars just speaking with Chris on the phone on a day he was closed. He was courtious and answered a couple questions I had. In a world where there is hardly a such thing as good customer service these days, it was most refreshing.
I’m taking a amplifier into him tomorrow for repair. He has earned my business just based on that. I have some guitars that need some love as well. So tired of dealing with the likes of the over priced, “we don’t care if you come here or not” 3-6 week repair guys. UGH!! Thank you Chris.
Friendly owner and very convenient location!
Not the best guitar store ever
Did a good switch repair for me. Took longer than he said he would minus 1 star. His records are spendy but he does good trades for credit. I will be back for sure.
Nice place. Had what I needed.
cannot recommend this place for guitar work. i was quoted a lower price and then charged $20 over the quote. paid for a full set up got a 1/4 set up, took my guitar to another shop and had the work redone. they are friendly and accomodating, but i prefer having work done at a fair price the first time and not having the feeling i was bring taken advantage of- not saying that was the intent, but that is how i left feeling. i tried this place based on all the positive reviews, but there are better places in town that do more careful work at a better price.
Not that hot
Chris is a nice enough guy but I don’t feel like I got what I paid for. I had a suspicion my frets weren’t level due to buzzing so I brought it to him and he did a set up on it. Just a basic setup was quite expensive. I brought it home and it still had buzz. When I took it back to him he said it needed new strings. I was amazed he didn’t notice that during the set up. It just seems he didn’t really take his time with me as a customer and so I will not be going back here. I brought my guitar to a different shop and the tech confirmed my suspicions that there were frets that weren’t level and the neck wasn’t completely straight. Just all around disappointed with the work that was done on my guitar especially at the price I paid.
11. Rockley Music Center
Address: 4880 N Robb St #1, Wheat Ridge, CO 80033 , Wheat Ridge , Colorado , United States
Amazing customer service and care moving my Grandmother’s piano – the second time. Highly recommend Rockley – don’t leave moving a piano, organ, etc. to anyone but professionals!
Friendly staff & very knowledgeable.
Cheap prices, world class quality. I took my guitar in for a new set up, and the quality, efficiency, and price are all incredible. They also have a great selection of pianos, and other intruments
They were closed with no warning. One should always call, I suppose.
Thanks For the Workshop
I actually am not the biggest music fan but they have so many movies! I go in there to buy all the seasons of my favorite shows. The movies are a great price also! I got season one of Greys Anatomy for $2.99!!! The workers on the sales floor keep to themselves, but the cashiers are always funny! There is also a parking garage next store that Rockley Music Center validates!
Don’t think that piano salesmen are any different than car salesman! Some are making an honest living and some are trying to take you for everything you’re worth. Do your research before coming into this store!!
These guys are big time scammers. The pianos they’re selling are marked up nearly double what they’re worth brand new. Some decent grands (also overpriced) but the pearl river pianos are cheap junk that they tune up to sound nice in the store but the material quality is such that the piano turns to mush in 5 years or less. So much for an investment, you’ll be trying to give it away for free in 5 years with no takers.
It was closed when I went there so I really didn’t get a chance to check it out but I will be back there
I drove by Rockley Music today and saw the “STORE CLOSING” sign on the building. I remember going into Rockley music with my parents when I was a kid. My dad still plays guitar and enjoyed going into Spaceman Guitars to see Chris Thomas. When I saw the sign, it concerned me that Spaceman Guitars was closing as well. Thankfully, I found out that they had just moved down the road to their own building located on the north east corner of Colfax and Kipling, right next to Metro PCS. It is sad to see that after almost 70 years Rockley’s is closing their store, but happy to know that Spaceman Guitars is still around for our family, but specifically for my dad because he likes the personal attention he gets from Chris.
I was really pleased with this music shop. They have a good selection of instruments and accessories, wonderful customer service and prompt service. I have two kids who were in band and orchestra, and having a reliable shop for renting and maintenance is priceless. I recommend this shop – it’s local (so the money that you spend there stays locally), helps the community of musicians, and it’s always there when you need it. Plus it has extended hours (until 8pm!) for those who need to stop by after work.
Amazing music store in Lakewood. Ac has been so wonderful helping my son with his new violin. Hes very patient and knowledgable. I will defaintly be returning frequently when needed.
My family has had a wonderful experience with Golden Music. They were very helpful with my daughter’s flute lessons and we love the quality of the instruction.
Took my brand new tenor sax in for an inspection are the end of May 2020 to make sure everything was in good working order from the factory. They told me it would be about a week. 2 weeks later I called to check the status and was told they had to quarantine all horns before working on them. That makes sense during covid craziness but they shouldn’t have lied to me when I took it in.
Two weeks after that, I called again to check the status. Apparently the day after I called the first time they “cleaned it and checked every key” but when they called to tell me I had the audacity to not answer the phone. They didn’t leave a voice message or ever try to call back. When I told them I was pissed about that they tried to blame it on covid! Because apparently the virus changed the way PHONES WORK!
I had decided that I wasn’t going to leave a bad review because I know how hard it can be as a small business owner myself. Then I tried to play my horn. The spring on one of the palm keys was completely out of place. It’s a 30-second fix but I JUST PAID $100 to avoid this exact problem. So basically I paid $100 to have my factory new sax that didn’t need cleaning cleaned and to have someone claim to check it and miss one of the simplest problems a sax can have. In other words they didn’t do crap, took a month to not do crap, and charged me $100 for crap. Even leaving a voice message was too much effort.
I rarely say “I’ll never be back” to a business because we’re all human and mistakes happen but this was over the top. I honestly don’t think they actually did anything and charged me for it.
On a positive note, their prices for accessories are pretty decent.
Update: After leaving a bad review the store did contact me and offer to make it right. I have to give them credit for that. So I upped my rating based on their willingness to do that.
Meh
Great selection but not the best music store in Denver area.
We rented a cello from Golden Music through the school orchestra program. They were accommodating and helpful through the rental process. Now, the trouble begins when you return an instrument. I sent two emails with no response so I called to arrange pickup. The cello was picked up as scheduled from my child’s school. Subsequently, I had an employee come to my home to pick up the cello a week after it was picked up from the school. Then received several calls from different employees to arrange pickup. One of the employees was quite frustrated at me because the cello was already picked up. What’s concerning is how disorganized the store is when it comes to records. I expect a store that deals with large school district to have excellent records and customer service. Should we rent again, it won’t be through this store.
I would recommend a company with a better online payment and account access system. Plus the owner threatened to repossess my son’s violin I’d been paying on (upgraded three times) for 8 years because I missed a payment when we got new cards.
Not all customers are trying to take your instruments for free Golden music so don’t treat them like criminals. How about invest in a better more accessible accounting and payment system that doesn’t set your customers up to fail.
The first cello we got was lovely. The staff were kind and helpful. Then we needed to change sizes and the new instrument had a wrong sized bridge. The luthier mansplained why it was correct (I’m a musician trained at Interlochen Arts Academy and Oberlin College so I’m not an amateur) and the C string was still buzzing because the bridge was wrong. I finally gave up and returned the cello April 2nd which was our monthly bill day. I tried April 1 but they were closed for Easter. Because of the holiday I had gotten charged (which is fine) and they promised when I returned the cello that I’d be credited. A week later there was no credit so I called back. I also expressed how disappointed I was and they said they’d have the manager call me. Our teacher also called and they promised her the owner or manager would call me. It’s been almost 2 months with no further contact. Very disappointing. Good service if everything works, terrible if there’s and problem with NO follow up or attempts at rectifying the situation.
17. Savior Custom Drums
Address: Wheat Ridge, CO 80033 , Wheat Ridge , Colorado , United States