1. Yucaipa Music | Band Instrument Rentals
Phone: (909) 797-3151
Assessment: ★★★★½
4.6/5 based on 63 evaluations.
Site web: http://musichouse.com/instrument-rentals-yucaipa
Business hours:
Reviews
I had 2 instruments left for repair. And one French horn looking to sell to them.
The clarinet was not fixed at all. Still the same problem. They told me to wait for all instruments to be completed to pick them up.
The hofner bass I tried getting repaired, it was a challenge, unfortunately piece needed was unable to be replaced.
I asked them if they would like to buy the bass. They said yes. – Sold the bass to them. Apparently, I’m suppose to know their employee rules however I am not an employee, Glenn called me later saying he was investigating my bass purchase.
Paid for the clarinet, I am not a clarinet player so I had no way of checking it.
As soon as the clarinet player Received it, who was not located in CA at the time, she only took one glance and noticed the problem was not even address not fixed. Long story short Nothing was fixed. And they kept my French horn without telling me yes they would sell it or not. I just got off the phone with Glenn and it was going no where instead he was immediate to pointing the blame in my direction. Poor business ethics.
Reply to owners message from Yelp below:
I tried several times calling the establishment, my messages were not returned. The French horn was not in lieu of payment, I wanted to inquire about an appraisal. Instead, they kept it after it only being there for a week. No Return phone call after someone looked at it. I went back for my belongings, Instead the man repairing my bass was interested in purchasing my bass, I agree since it was not fixable. So I sold it to the establishment as stated to me. I did not seel the bass $350. I have a receipt from Yucaipa Music for $200. It was my FULL intention to gather my belongings. However, due to the part needed for the bass, it took quite some time to locate it. I went into the music store SEVERAL times to check on the work being done. I even played it. Each time I was at the store , the owner Glenn was never there. So because he wasn’t there, he thinks I abandoned it. This is simply not the case. Due to his constant absence from work, he obviously does not know what goes on under his own roof when he is not there. I have Receipt proof , they paid me $200 for my bass NOT $350.
2. Psalm 33 Music
Phone: (909) 797-8000
Assessment: ★★★★★
5/5 based on 4 evaluations.
Site web: http://psalm33music.com/
Business hours: