Really appreciate the teachers and their skills. The time they put in for their students is great.
An awesome music store with very friendly and helpful staff.
I went in to get some items for me. The lady wanted me to buy the most expensive items and I told that price was more important for me. Her demeanor changed. She began to belittle me by saying,”If that’s what you want, then don’t expect to be happy with what you are buying” I thought it was my choice on how to spend my money, not hers. I will take my business and money elsewhere.
Brought a guitar yesterday, it was painless. I believe the sister was at the helm. Forgot a couple of things so I will be there on Monday. So far no worries. Everyone whom I spoke with made sure they were attentive to my needs. Thanks for the help and I look forward to your continued support.
I recommend visiting Lisa Store.
Brought in my guitar to have it looked over due to a one note fret buzz. Took twenty minutes for a tech to suggest for another tech take a look. He was to busy helping a paying customer and i wasnt spending $300 so I left. Techs couldn’t even give me the damn correct Grovers for my Dean. Can’t help a fellow musician unless you pay the outrageous tune ups and setup fees.
Yuma needs a mom and pop music store not a franchise
UPDATE UPDATE UPDATE
LAST FEW VISITS HAVE BEEN ENOYABLE. THE OWNER WAS PLEASANT AND NOT PUSHY. MUCH BETTER INTERACTION WITH GUITAR TECH.
I WOULD RECOMMEND A LOOK AT A MINOR REPAIR TECH. FRET LEVELS AND WIRING SERVICES WOULD BE GREAT CONSIDERING YUMA ONLY HAS 1 TRUE MUSIC STORE
CHARLES G
I have an expensive Martin guitar and I needed some new strings.i called the store on Thursday and asked if they could install them.i was told that there was only 2 people working and they couldn’t help me until Monday or Tuesday.i was very disappointed and said I’ll have to try somewhere else the employ was all too eager to say alright then and I hung up.not very professional.consequently,I will never trust or do business with fretwork in yuma.
Helpful, but rude and unwelcoming. My instrument was a gift and when I took it in with questions, they belittled me. The person who gifted my instrument has apologized repeatedly.
Not friendly and was told to keep hands off of everything. You just lost two sets of lessons for our boys. Goodbye …. we would’ve bought. Customer service is number one. Period. I’ve owned my own business. You need to connect with the customers.
3. TRONIX SOUND MUSIC YUMA
Address: 2385 S 4th Ave, Yuma, AZ 85364 , Yuma County , Arizona , United States
Temporarily in the area for a while and I found out that there’s not many music stores in Yuma.
I came in and Javier welcomed me, asked what I was looking fo,r then we exchanged casual conversation about music, strings, tuners and a few other things. I recommend based on the positive experience I had while there.
4. TRONIX SOUND MUSIC
Address: 2241 S Avenue A #13, Yuma, AZ 85364 , Yuma County , Arizona , United States
