I absolutely love this place. The staff is very knowledgeable and helpful. Awesome place to get instruments, accessories and lessons as well as an awesome overall experience with the friendliness of the staff. I’ve been a repeat customer since we had to buy tapes in 1986.
Friendliest music store around. Great selection and prices!
Went there today. He has some great deals and he does layaway 6 month layaway if needed
Great hometown music store! Great selection of both new and classic electric guitars serviced by a wonderful, friendly staff. Family owned for decades!
Small, quiet, local run music store. Good prices and owned by a knowledgeable friendly man who is happy to answer your questions. I’ll definitely be returning.
I’ve purchased things from here before, but today, I felt as though my business was not wanted. I took a violin in due to having issues tuning it and the bridge popping off. Was told what I need to do. Told them thank you and asked my daughter if she wanted to look around. Was told to have a nice day. Was not asked if I needed help with anything else. Employee just walked away
Great home town store
They are selling stolen property.
2. Arkansas Musicworks
Address: 2400 SE J St, Bentonville, AR 72712 , Along , Arkansas , United States
It’s nice to have a place like this here. Everything from lessons for kids to parts for pros.
This is such a good shop. The employees were really awesome and so very helpful.
I’m a Luthier in Michigan I purchased a bass guitar bridge on line great price delivery was quick .I will definitely shop here again .
Good products and nice folks.
Efficient store operation but lacks collection.
Always a good time.
Helloooo arkansasmusicworks,
helloooo Mrs. Christina Baker,
My name is Ümit Özkalender and I ordered on 02/23/2017 via ebay.de (germany) 3 Dimarzio Steve Vai Guitar straps. After my shippment is not arrived, I wrote an email to you. NO ANSWER! Then I get in touch with ebay custom care. They told me, not to open a case! They get in touch with you! 30 days later after purchase and payment with PayPal, they told me that a case was not opend and my money was gone! PayPal do the same, what those useless, zero function ebay custom care do! Then I wrote you a couple of emails. NO ANSWER! No Shippment tracking! No replacement! No refund! NOTHING !!!
Soo, my 1st question is. Are you a serious company? And if you a serious company. Do you have any idea what custom care is? Grab the money and out of sight, out of mind?
And, my 2nd question. I want the guitar straps! Does that mean, I must pay one more time and hope it will be delivered! This time! Maybe?
Hope you have an good answer!
Regards
I’ve got no shippment and I was not refunded! That’s a fact! Don’t matter if it’s one or two years ago!
I thought I would take a chance on them, and bought an AllParts p90 spacer kit. Simple enough, most p90’s dogear covers are the same or very close. The All Parts one is WAY too big for Gibson, Epi, Lindy Fralin, and most dogear p90’s. Had they adequately given the measurements on their ad I would have bought elsewhere. They will refund, but with a %15 restocking fee because I opened it to see if I could make do with it, but it is almost 1/4″ too wide and 1/8 too long. What a waste of time. I went to a nearby autoparts store and bought a set of gasket materials and cut out my own in 15 minutes. Don’t buy the ALL PARTS p90 spacer kit. Or any of the others for that matter get a gasket kit and cut your own for $11, any height you want.
Brought my guitar into get work done on it. Neck reset and put new strings on it. They ship it out to the luthier who gives it back in worse condition than I gave it to them in. DO NOT USE!
3. Guitar Center
Address: 160 E Joyce Blvd, Fayetteville, AR 72703 , Along , Arkansas , United States
They had a lot of amazing things. It almost made me cry
Just like every other guitar center
Rather small location with a small selection. Unless you specifically need an in person visit, on line is a better option.
The one in little rock is not as good as the one’s in Texas.
Good
Staff could be nicer and more attentive
Took awhile to get anyone to talk to, literally had three employees walk right past me, had to stand near the main case in the center. But when I spoke with Justin he was super helpful and answered all my questions. Sadly didn’t make a purchase this trip but I’d go back after the holidays.
4. The Musician’s Exchange
Address: 2221 Alma Hwy, Van Buren, AR 72956 , Along , Arkansas , United States
Hey, I and a collection of preachers, musicians and singers always stop there on our way to PRISON to play and sing and share Gods love with the boys in Tucker. The staff are smart, working players. The prices are great. Area players swear by the place. When I’m on that side of the river, that’s where I Go. Once, they were out of a brand of strings for ms and gave me a FREE SET of equivalent to make up for it. THEY ARE GREAT
Had a hard time trying any of the basses or bass amps….nothing was even plugged in…..had to run extension cords all over the place . Then the basses and amps were so crowded could not move to even try the gear out. Didn’t feel like rerunning power to the whole department to try any other amps out. Shame would have tried more gear out….but just wasn’t expecting to hook it all up myself. Sorry guys you lost a sale….take ten minutes plug In couple bass amps everyday instead of sitting out smoking…..dude you know who you are….you shut the door on my wife as you went back in after your cig break….seriously….Shame store has potential
Nice enough staff. Lots of good inventory.
the staff is helpful. Just check the things out before you buy, the stuff is used so check it out and make sure it works the way you want it to work.
Dropped my guitar off before Christmas was told it would be ready 2nd week of January. Called 3rd week was told not yet. Called 1st week of February was told it was being repaired. Called 4th week was told it would be ready today or tomorrow. Still not ready. Called March 2nd was told still not ready had not started on it had no idea when they would start on it or when it would be ready. Then the smart ass says if I am in a hurry I could just come and get it he did not care.
Bought a brand new acoustic guitar here after years of using this store for my musical needs. The guitar wasnt staying in tune and i noticed the intonation was a little off as well. I took it back 4 days later and they offered me 100 bucks for it. It was brand new and i spend 400 on it and bought a 150 dollar case as well. Thats not the way you treat repeat customers. I will never be returning to this store again.
Unfriendly staff
5. Palmer Music Company
Address: 1131 Front St, Conway, AR 72032 , Along , Arkansas , United States
This is the place! If they don’t have it they can get it, and they for sure know about it!
This was a great first start for our kids piano lessons!! You have a BEAUTIFUL facility, so thankful Conway has such an amazing music program
Great service and great people to deal with. I have had two Bass’s repaired , bought a few item and my granddaughter took lessons there. Everything was 100% good
My guitar was in for repairs for about 4 months. Almost no communication was provided about status of the repair work. It’s understandable with Covid making it difficult to have parts shipped, but the lack of adequate communication was uncomfortably disappointing. I don’t blame the young individual who was working on my guitar, but rather leadership who should have provided direction on appropriate and timely customer service communication. It doesn’t matter to me that it would have taken considerable time for repairs. But the lack of communication stating that due to a backlog in parts, and it was just a waiting game, would have been enough. A 30 second phone call every couple of weeks or so to advise a customer that no progress has been made is better than nothing…it would have been enough to have left my guitar there for months longer. The ironic thing about all this is that I really like the store and the people at Palmer Music, so I will most likely continue to purchase my music supplies from them and I hope my experience there was a one-off….
I was looking at electric guitars and they didn’t offer to let me plug any of them in. How are you truly going to know if you like one or not if you can’t hear the sound.
Talked to Joey in the store today. He took some time to help me plan for an upcoming purchase for our church. They have a large selection of all kinds of musical instruments and they do lessons, as well. Knowledgeable and helpful staff. Highly recommended! Thanks, Joey!
Go to GUITAR CENTER instead (you can actually have FUN there).
Went in expecting to buy a new guitar on 01/26/2023. The man behind the counter was very unfriendly & unhelpful.
I found one I wanted to buy but I just didn’t really want to give my money to a person who didn’t know how to smile.
Another employee walked by and was even more emotionless than the other guy. I left feeling very unwelcome.
I will not be back.
6. Remix Music
Address: 3855 Elm Springs Rd, Springdale, AR 72762 , Along , Arkansas , United States
Best place around for musicians to grab whatever gear they need!!
Changed out the strings on my guitar while I waited, answered a ton of questions from a newbie, and even showed me how to do it myself with some tips.
Been to Remix about 4 times in the last 8 months or so. Employees are always helpful and getting you what you need. Just bought some new mics for my church and an electric drum-set. It’s nice to have a music store smack-dab in the middle of NWA.
Firstly, this shop provides great service on guitars, setups and string changes. But beware of purchasing a guitar that is not currently hanging on their shelf. For example, the Fender American Professional II Strat, comes in 9 different colors. If you want a color that isn’t hanging on their wall, they will offer to get it for you, but it will be considered a “special order” and not eligible to be returned. This is an odd policy since they are an authorized Fender dealer. If you order the guitar direct from Fender, or Sweetwater, or any other online retailer, the guitar is eligible for return no questions asked. So essentially, trying to support a small shop will eliminate any guarantees offered by the manufacturer. Understand, I realize a small shop has limitations and must do what’s best for their bottom line. However, it was never communicated to me “hey if I order this guitar for you, it’s unreturnable.” The thought never crossed my mind to ask, since the item I ordered was a stock offering from Fender, nothing special or custom about it. It’s extremely surprising that a Fender dealer is not able to provide the same customer satisfaction policies that are in place by Fender themselves. Most of the guitars hanging on the walls are mid-tier or entry level guitars, so if you want something better, and you want the peace of mind to return it if you’re not happy with it, then I suggest looking elsewhere. If you need a great setup on your guitar, ReMix can do it.
Friendly’s staff knows equipment.
We bought a guitar here for our son a couple weeks back. One guy was way too salesy and talked too much but I like supporting local so we bought one.
I will never deal with them again,
The old guy was nice and got a good deal on my Boss PS 6 but the 2 employees or malinngerers.
Love this place but couldn’t find what I was looking for.
7. Saied Music Co
Address: 2880 Point Cir, Fayetteville, AR 72704 , Along , Arkansas , United States
It was so easy to get the reeds for my daughter’s instrument.
Rentals are a bit pricey, but instruments are very high quality, and I have never had any major problems.
Great area to buy and repair items of school instruments also very nice people
Loved this business. Welcoming people, warm. ❤
Pretty great selection of instruments, however I felt extremely awkward with the staff and felt like my questions were intrusions. You could chalk this up to me just being anxious, but I would have much more appreciated an employee who could recommend stuff to me, and willing to help me find what I’m looking for. I’ll be going to A different shop to get what I need
Awful service. Bought strings for my guitar, and since im not very good at putting them on and they were the most expensive strings, i left my guitar for them to put the strings on for me bc they said theyd do it for free and that they would call me within a day or so. I waoted almsot a week and figured that i must have missed the call and went there to get my guitar. They hadnt even touched it and told me that it would be several more days before they could get to it. I just went ahead and took my guitar. Never getting my business again im just gonna go to guitar center.
Do not let them store your debit card on file. I have an unauthorized charge on my account. ONLY PAY THEM THROUGH THE WEBSITE, NOT OVER THE PHONE.
Les is the ONLY person I trust with my guitars. After restoring a childhood keepsake guitar 15 years ago, I have never looked elsewhere for service and advice!
In addition, you can find guitars and amps here that you will not find anywhere else. There is more knowledge here than you will find in 50 chain store employees combined!
Been trusting Les for many years for reliable, pro services. Relocated to 384 East Sunbridge Drive May 2017
It cool
I got a Fender blues Jr. amp fixed here last year and payed $60 for the work. A few weeks later the amp stopped working so I called the shop and the owner told me that they don’t guarantee their work. I took the amp to another store and spent another $60 to have it worked on again. Take care of your customers and they will come back.
9. RockTown Music
Address: 3411 Main St STE.4, Bryant, AR 72022 , Along , Arkansas , United States
My husband took my grandmothers guitar to this place to get fixed and it was ready super quick and he did an AMAZING job. I’d give this place 10 stars if that was an option great work! I will definitely recommend this store to anyone and everyone I know.
The place to go!!
Great spot, super amount of knowledge and experience with repairs among other services. Same problem everybody else has with out of stock items here and there.
Nice, friendly environment. This guys is experienced in his craft and genuine in the way he conducts business. A rare find these days.
After many attempts trying to visit this place because it has been closed. I finally went into the store today and found the guy Dave not to be very friendly or welcoming. So I only stayed a few minutes. I won’t ever be back!
Took a vintage martin guitar for repair. Ended up with a bad experience. I’ll just leave it at that.
Dishonest and lazy. He has earned that distinction with me after implying that I attempt to make and sell a counterfeit guitar on the market. His boundaries are not clear. He should have refused the work order instead of hemming and hawing trying to teach me a lesson in trademark infringement. I also hired him to put Seymour Duncans in a Squire. When I called him for progress report he said he was “working on it now”. I go back 2 weeks later and the Seymour Duncans hadn’t even arrived yet. I have no trust in dishonest and lazy people. Oh, and Bryon, please dont call me about this post. If you’re a good luthier, I suggest you keep your nose in the workshop out of site from the customers.
10. Guido’s Hot Springs Music
Address: National Park, 812 Higdon Ferry Rd, Hot Springs, AR 71913 , Along , Arkansas , United States
As always, I appreciate Guido’s welcoming as I enter his store. He is helpful and generous and a true Gentleman. I enjoy doing business with a guy who is a friend, honest and humble.
Excellent customer service and awesome store!
Great service and reasonable prices.
I was playing an acoustic while the owner was making a sale. While seeing he was making a sale, I knew to play quietly. The owner stopped, looked at me and my age, (19) and told me to put the guitar up if I wasn’t a serious customer. He then proceeded to take the guitar himself and tell me to ask to play the guitars. I’ve never had that happen before at this specific store. So, I then went to the electric section to try out a Fender Jaguar. After I plugged in and tuned up, I went to play. After the owner made his sale, he proceeded to tell me that I was being disrespectful by not asking and yanked the guitar for me and put it up. He then kicked me out. I’ve never been treated so poorly at a music store in my life. You sir, have a lost a loyal customer.
I have lived in Hot Springs for a year and a half now and I pass this this guitar shop almost every day on my way home. As a guitar player and music enthusiast I have been interested in visiting this store but never found time to do so. I finally was able to go inside the music store recently and I have NEVER in my life been treated so poorly. I went with a friend of mine in early January. I was browsing the guitars, and even picked one up and stood at the register waiting to ask about a price on the guitar, since there was no price tag. The clerk was too busy talking to his buddy to even acknowledge my presence. After several minutes I returned the guitar to the shelf. Finally the clerk was done talking and I inquired about two guitars. I received very short answers that seemed ridiculous amount-wise. I honestly believe the prices I was quoted were made up on the spot. My friend had found a guitar strap that he thought I would like and brought it over to show me, then he returned it to the shelf after I told him that I rarely use a guitar strap. I continued browsing, and when I rounded the corner and came close to the register, the clerk said to me “what did you do with that guitar strap?” I replied that I had never touched a guitar strap. It doesn’t take a genius to realize this man was accusing me of shoplifting. A few minutes later the same clerk approached my friend and me and very rudely told us to leave the %&#@ing store and not to ever come back. He said we were suspicious because we hadn’t been to the store before and that we were wearing coats! May I remind you, it was JANUARY! Yes, we had never been to the store because my friend was from out of town and this was my first time to visit the store. I’m not going to lie and claim to be rich, but I enjoy buying new guitars and other instruments. I tried to talk to the clerk as an adult, even though his demeanor was that of someone on steroids trying to pick a fight. I guess this store doesn’t want new customers, and heaven help us if its cold outside and you’re wearing a jacket. I feel very disappointed at the customer relations of this store. My friend and I were potential customers and were treated as shoplifters simply because we were new and had jackets on. This is absolutely absurd and I can’t for the life of me understand why this guy attacked us. I have never had an experience this insane at a music store, and I’ve been to many guitar shops all over the country. If this clerk was not the owner of the store, then the actual owner should relieve him of his job because he is hurting the stores income by bullying customers for wearing a jacket in January. I can’t believe I was treated this way.There aren’t words to express how badly we were treated and how upset I am about this experience. I will make it a point to tell everyone I know and meet about the way they run their business there and recommend that they find a different store, one that treats its customers with dignity and respect. By the way, this store didn’t have a very good selection of anything and ridiculous prices, I have no idea how they are still in business. If they treat all new customers this way their future is bleak. Thanks, Hot Springs music–Guido especially, for being the rudest, most disrespectful, and worst customer service store ever! You’d get 1/4 of a star if I could mark it that way. You should be ashamed of yourself for acting like a child. Disgusting.
Never been in the shop, only phone conversation. Was not helpful at all, and cut me very short. Moving on…
11. Big Event Music
Address: 149 E Grand Ave, Hot Springs, AR 71901 , Along , Arkansas , United States
Big Event is the place to go for your video production or audio recording needs. Great staff that is very knowledgeable and can help you with any of your needs. Brent, the owner, is a great guy and one heck of a guitarist. Give them a holler and they can hook you up!
Never been here but I’m gonna rate it 5 stars because I’m nice 🙂 lol
Also, do you guys take barely used instruments?
I have a snare drum I’ve had for two years and I don’t use it and so I’m looking for a place to sell it to.
These guys are always willing to help and are really knowledgeable .
Very Helpful! Thank you for your service to our community.
Does it have a recording studio? I want to make a song
I bought a lot of things from Brent when the store sold instruments and amps and was always happy with them. Unfortunately, things have changed. I brought a guitar in that needed a rewire job. I was aware they were busy with festivals but they kept my guitar for 2 months and finally called and told me they didn’t have time to fix it. Needless to say, I wont be back.
Not enough inventory
I bought everything from guitar cases to a JBL top of line PA from them before I found out they are totally BOGUS! Sold me used merchandise as new, then got an attitude when I called them on it! Cuss me out when you’re a thiefing liar? I don’t think so! I wouldn’t buy a guitar pick from these people!!!
12. Saied Music Co
Address: 4300 Rogers Ave #55, Fort Smith, AR 72903 , Along , Arkansas , United States
Staff are knowledgeable and friendly! Come here few times a month for my 2 kids play the clarinet, baritone saxophone, bassoon and violin.
Nice people! Good quality reeds. 11/10 would recommend my dudes.
The people in the store were very helpful and they were friendly. They were very knowledgeable about the music that I was looking for
They had the components I needed and were very helpful.
It’s good quality music and instrument accessories but their a little costly
They are very friendly and have good service. I believe they are high on their prices.
I showed them the kind of guitar strings I needed specifically not knowing entirely the name because they’re the experts right? I said I needed bullet strings for two fender guitars… they sold me a pack of “strings with the ball on the end” and when I opened the package they weren’t what I needed. A musical instrument store where the workers don’t know anything about musical instruments. Don’t waste your time or money or money, you’ll just be gaslit.
I bought a keyboard DGX-640 from this store which is cost $920. Then I realized the keyboard was not brand new and there was no box at all. Later, I did a research online, (Ebay, Amazon..etc.) and found that the original price was only $599 including everything. Most of the keyboards they are selling are not brand new at all. Be ware!
13. Guitar Center
Address: 12315 Chenal Pkwy A, Little Rock, AR 72211 , Along , Arkansas , United States
The staff here are an example of superbly executed customer service. Love the selection of guitars. A person can dream here. I’d never leave if they were 24 hours.
My husband loves this place! Friendly staff
This place is amazing for all music enthusiast.
Even with all the hassles of covid, the employees there do everything they can to help you with your music needs.
Nice store with a lot of good people to help you. With beginner level to performance level. Imo
Only music store around really. Staff is knowledable but often I have to wait for service.
Horrible selection. Poor customer service. Every visit has been a let down with the most recent one sealing the deal. This location never has quality products in stock. The variety of products is ridiculously thin as well. Worst GC I have visited on multiple levels across the board. Will not return and I will call to make any future orders/purchases. I will not give this location any furthered business.
The new staff is very unprofessional.
I’ve been going to guitar center for about 24 years. Today was the last time I’ll go and intend to spend any money there. I had every intention of spending a decent amount of money, but I was met with an attitude as though I was an inconvenience. The pro audio fella just lost a lifetime customer for you. I’ll be purchasing my audio and music gear anywhere else from now on.
Edit: also a second sales person came over to assist with a guitar cab that I was attempting to trade towards my purchase, but he was more concerned with a football game on his phone.
14. Meteor Guitar Gallery
Address: 128 W Central Ave, Bentonville, AR 72712 , Along , Arkansas , United States
Paul is a wealth of knowledge for anything guitar or any musical instruments as well as proav and many other things related to the industry. There’s really only one small town music store left in South Arkansas. I’m glad it’s Shuffield music.
Great gear at great prices. We’re lucky to have a local music store like this that also sells world wide.
My “go to” place for any band gear, lights and sound. Paul knows his stuff and is always ready to help. I love dealing with an Owner Operated family business.
Not to bad
Great local music store. We have shopped here for years.
Rude
Good place to buy guitars, don’t ask them to fix anything you own uness you want it damaged.
16. Music City
Address: 5121 Warden Rd Suite A1, North Little Rock, AR 72116 , Along , Arkansas , United States
I absolutely love this store!! After having an awful experience at Olsen’s this is the only store I go to when I need something for my guitar. Unlike Olsen’s, the staff is so friendly and willing to help you with anything you need. After coming here I will not give my money to Olsen’s unless completely necessary. I love this great store!!
I love this store! It’s a little crowded with merchandise but you can always find what your looking for!
Nice little music shop with great customer service!
Great people, a very old store
I went into to buy a guitar. Very small selection
Lots of sheet music and DVDs but it is all on the computer today. Wonderful people. I wish them well!
My visit was to test the integrity of an electric guitar I had. Spoke to the guy behind the counter. (The one with the gray streaked goatee). Told him I was preparing to sell it via Facebook, and all I want to do is see if it sounds as it should. He said it was ok I was like great thanks. The buyer was from outta town and was shopping for guitar supplies. She had just bought amp still needed a cord possibly more. Asked her to meet up there since she was just down the road. She wanted to go in do to the rain. Instantly he started ranting that he’s a business man a professional and I was shady for what I had done. I was very polite. My reply ( I’m sorry I brought you a customer sure she meet up with me to buy a guitar for cheap but she still may need something) she was there for his childish act. ( she replied I do need a cord) He didn’t even bother to respond to her. He looks at me says someone smells bad like cigarettes… Wow 0 stars for your sir. Where’s your public relations at. Your welcome for that sell.
19. Cooper Music
Address: 914 W Main St, Russellville, AR 72801 , Along , Arkansas , United States
