Friendly, helpful. Eager to cater to your musical needs even if they’re exotic or obscure.
Quality White Glove service.
Thank you Dan for your Professional advice and knowledge on the musical tools I purchased. Also Thank you Billy and Eric for closing the deal with that AWESOME price. This location has some of the best sale associate from the chain of stores. Can’t thank you guys enough. Bernie..
Great store. Love the drums!
Awesome music things and great customer service is a plus!!
The reason I’m giving Sam Ash a 4 out of 5 is because my choice of items were not in stock.
I noticed an exaggerating amount of guitars and everything else but I headed to audio and it looked dry. Not many interfaces to choose from.
But Dan from Pro audio took care of everything and helped me place some orders from the store online.
Very friendly guy also extremely patient with me please give em a raise will you!!!
Naw but seriously the guy was very cool about everything.
Usually if I have to order something, I’d do it on my own but he was really cool about assisting me. Thank you SamAsh
Always knowledgeable about their products and always there to help.
Great store!
Very, very limited assortiment of MIDI keyboards, and very unhelpful staff
They are out of business.
Too noisy for me. Got a gift certificate for my grandson, and was happy to leave.
2. Music Center of North Haven Llc
Address: 473 Washington Ave, North Haven, CT 06473 , Arenys de Mar , Connecticut , United States
A refreshing ,fun atmosphere.
Mary and Mark are professional caring proprietors.
You won’t be disappointed.
The staff is helpful and friendly. So different to the place near by.
Very musical place.
Super friendly and knowledgeable staff.
First experience here, but guy greeted me immediately and helped me pick out a capo. Nice feature to have a cafe inside.
Great place. Definitely stop in.
UPDATE: To clarify, the small bag of “trash” was a small bag of shirts and pants that were out grown and not trash which the owner stated several times and now denies. He also forgets that I was sitting there in my car for several minutes trying to figure out what the poorly sprayed wording actually stated or if it was just covering up something and i even took out the clothes in the bag and showed it to him but he didn’t care and continued to argue with me. Again, I had donated to this location before it was deemed abandoned and was accused repeatedly to get my trash out of there. I did go down the street and donated the clothes to Goodwill. The issue I have is how the owner handled the situation and the accusations that were thrown at me even when confronted with the proof that they were wrong and I was clearly trying to donate a small amount of clothes and left when asked. Move this very prominent former donation bin to the back our your lot or put a proper sign up, chain close the handle or just politely tell someone its closed.
This music center used to have a clothing donation bin out front which I have donated to many times before. It has since been painted over with illegible spray paint saying bin closed. I was standing by the bin trying to figure out what the writing said and employee came out and screamed at me to take my trash somewhere else and was extremely rude shouting at me like I was doing something illegal. He told me to bring my trash to Goodwill. Would never bring my kids here for their music needs with staff like this.
This is a review for the musical forest cafe. I wish I could have enjoyed the food at this place, but this business is a mess. I came here a month ago on a Tuesday and they were closed out of the blue, so they granted me a 10% discount coupon for my trouble. I decided to give this place a try once again today so I called in advanced, but no one picked up the phone. I then googled their hours and noticed it said they opened at noon (I tried calling at 11:00 a.m.) but that they were opened today. To be completely sure about that, I checked their facebook page that stated, in fact, that they were open. When I arrived to the restaurant the owner greated me and stated that they have been closing on Fridays for the past 9 months and that I should have checked their facebook page prior to coming in here (REALLY?!). After explaining to him that I DID checked facebook he apologized and said he will change the facebook hours for his restaurant and offered to give me another discount coupon. I didn’t even bothered to take the coupon and left very disappointed by the lack of reliability and professionalism of this place and won’t ever be coming back. Places like this just reinforced my belief that going out of business is a conscious effort and wouldn’t be surprised if this happened to this cafe in the near future.
I came in for my introductory ukulele lesson. The place was a mess. The chair I was told to sit on had metal pieces sticking out the side. The AC was not on. The instructor informed me he had been playing uke for about 3 years. I was charged $50 and it was the biggest waste of money. I was highly disappointed.
3. JC Music
Address: 529 W Main St, Meriden, CT 06451 , Arenys de Mar , Connecticut , United States
We love it here! My son has been taking drums here for a couple years and just loves his instructor! The staff is great, really helpful and knowledgeable. We have also bought instruments and accessories here at great prices. They offer just about any kind of music lessons and have great inventory.
They got my elec. piano working again with a quick turn around and updated me throughout the process. Pro the whole way!
They have a range of teachers to learn music from! I’ve learned so much within the 2 years I’ve been there!
My grandson really enjoyed the music lessons and they are very professional and knowledgeable. Highly recommend them.
Would like to obtain some nice brushes and some type of top hat set used and very sturdy since I break percussion instruments all the time when I perform?
My son, Roberto Luis and Rosa live in Meriden. Are you far from the mall? I have spent a lot of time jamming in Puerto Rico to salsa, merengue, etc but my favorite is funk like Buddy Miles.
Never have any of the literature or instrument parts I’m looking for. Took 3 months to repair a trombone. I tried to return an item and they wouldn’t give me back the cash to go to another place. The owner has blatantly disrespected my mother on several occasions and doesn’t have much knowledge of much of anything outside of rock music. As far as i’m concerned, this is the worst music store i’ve ever set foot in and would not recommend to anybody.
Completely disappointed. I placed an order in store on a instrument that was never placed with JC music. The customer service was poorly displayed and the options they gave us was not acceptable. I asked to speak to the owner several times and would not get on the phone and made his new employee talk to me. I ended up going somewhere else that was amazing
This was a horrible expierence. They need to get their stuff together, they had already-sold instruments on shelf. They had an amazing guitar sale and when I went to buy, it was already sold! They got my hopes high and let it down and I will not give them my money any longer.
4. Goldie & Libro Music Center
Address: 380 Washington Ave #1, North Haven, CT 06473 , Arenys de Mar , Connecticut , United States
Amazing service over the many years I’ve used their store for my music students. Jack and Carole are so helpful and great people. Highly recommended for anyone that needs help with quality instruments.
When my son was playing the trumpet throughout his school career, we often went to Goldie and Libro for service on his trumpet and other needs. The professionalism and kindness which we encountered was unequaled. Mr. Libro consistently gave my son time, attention, and encouragement. In addition, he went out of his way on several occasions to help out during emergency situations when my son‘s trumpet was not working properly. Mr. Libro truly loves music but, he loves his customers even more. It was indeed a pleasure doing business with him over the years and I recommend this business without hesitation or reservation.
Been doing business with Goldie and Libro for over 35 years. They have exceptional customer service. My most recent purchase was a violin for my daughter. The violin is a beautiful piece. It came in fast, he supplied extra strings. And gave my daughter a music book to go with it, he called to make sure that she was enjoying her new instrument. I had a great experience with this store and i look forward to doing business with them in the future.
I do Not recommend this place to anyone. The owner of the shop was very rude. When my card declined for some reason he announced it very loadly to everyone and when I gave them my second card he hoped my card was working this time.
Steer clear of this place!
They were supposed to call me with the cost of the repairs to see if I would authorized them. It took them 12 days to call me back and tell me that they have repaired the instrument. They made repairs WITHOUT authorization, then I had no choice but to pay for the work. The service was terrible, it took too long, they went ahead without my authorization and I got stock with the bill.
If possible, will NEVER again do business with this place. I am already giving my business to the “Music Center” near by.
I went to this place this morning ,the owner no nice to us ,because we are first time here ,we need somebody help , we won’t come back in the future.
5. Martel Music Store
Address: 1 Whiting St, Plainville, CT 06062 , Arenys de Mar , Connecticut , United States
Bought several items from Martel and am never disappointed.
I bought a bass on the used market that had some fret issues and needed a setup. I took a friend’s advice and brought it to Corey and he did an awesome job, very happy with the results and will be coming back for all my guitar needs.
Ordered a beautiful mint Pink Paisley ’69 RI Telecaster from the shop on Reverb. Very fast response and amazing customer service. Sent a message around 11am, Corey responded very fast with detailed photos I asked for and details about the guitar. He also set up the guitar before sending it out(all in the same day!!) and I gotta add, they do great work. Guitar came safe and sound. After tuning the guitar played smooth as butter with the action just how I like it. Amazing experience overall, I am so happy with the guitar. Will definitely do business again whether online or if I’m in the area, thanks Corey and everyone on staff at the shop!
Interesting store with some interesting gear. They don’t seem to carry Fender or Gibson. They had a stomp box manufacturing class going on when I visited.
As one reviewer already stated. They have a terrible return policy especially with online purchases. Good store as long as you know you’re going to keep the item but who really knows, its musical gear, its hard to tell if your going to dig it or not until you play it with your rig. Returning a pedal (or probably anything) is just not worth it due the return fees. 2 stars because I received it pretty quickly but definitely wasn’t packed that well. Without a doubt this will be my last purchase from this store. There’s plenty of other great stores to choose from that won’t bend you over on return fees. **Edit for response to the owner** Yes you do clearly state your return fees online. “Small restocking fee” is a bit of an understatement…your restocking fee is 10%. If I pay $250 for a guitar pedal. Right off the bat you’re keeping $25 of my return. I couldn’t imagine purchasing a guitar online through your store.
Purchased a guitar for 750, now walking out with 637. Unfortunately I was not told about a very unfair and sneaky return exchange policy until I had asked after already completing the purchase. Also could not see clearly a visible sign inside that states anything about a return policy. When I asked where the sign was upon trying to return this guitar he pointed to have a corner and I still did not see the sign. I do believe that a return policy sign should be at the register for full disclosure. The law does state you are entitled to a full refund if you are not told about the refund policy during the time of the transaction, which I was not informed of that. Limited selection and unfortunately subject to a very steep restocking fee or store credit, if you are a serious musician make sure you know this first as you know that buying instruments is quite expensive and it is hard to want to get locked into something that you do not truly love.
6. Guitar Center
Address: 50 Boston Post Rd, Orange, CT 06477 , Arenys de Mar , Connecticut , United States
It was great , very professional and helpful. Two thumbs up!!
Guitar center is the absolute best
Nice place to go and buy instruments.
Great store but they’re closed for Covid-BS. <3
Its good. They still let you play with the drums
After guitar set-up I went back home and the guitar had the same issues in a few days. On another ocassion after acoustic guitar set up, I realized that for the high E they had used a B string instead of the high E string. I changed it and the guitar sounded better. I understand that the volume is high but they should get more people for repair. Never going there for guitar repair, buying equipment, yes but never again for guitar repair
I will never give my business to this place AGAIN! Employee Jesse was extremely rude to my friends and I also no customers were in the store and I counted 3 employees working and no one came up to us and asked us if we needed help it felt more like they where trying to ignore us finally when we found what we where looking for we where waiting at the register for over 15 minutes until we walked up to an employee to check us out.
Took my son here for school band accessories. We wandered the store for quite some time while being ignored by the staff. Then treated poorly when paying for items. Will not return, nor do I recommend to anyone.