Nice folks at H22 Music Store- they take care of all my guitar needs!
This is the best store ever !!! Everyone is so nice and helpful, I LOVE this store!!!!!! My daughter bought me a Fender Guitar here and a Peavey Amp and they went out of their way to help me!!! I will be a lifelong customer!!!
Guy who owns/runs it is really friendly and cool. a better place to buy than Guitar Center
Nice enough folks. The store seens really bare compared to what it was like 2 years ago..
just went by there to by my sons xmas. There phone was disconnected and they werent open ehen we got there.
2. The Musician’s Exchange
Address: 2221 Alma Hwy, Van Buren, AR 72956 , Azara , Arkansas , United States
Awesome place I’ve been in a few times just for a quick browse but today 4-22-23 I made my first purchase, I bought a new 5 string bass and a few other items and while waiting for my setup I learned some things from Bill I surly didn’t know he is very knowledgeable as is his wife and mark. I’ve always dealt with the corporate music stores but I won’t anymore give this store a chance you won’t go wrong.
Very nice and knowledgeable. The guy that was there was really super.
Always have what we need. Fair prices
This place is very small and crowded with goods. Most of the things are for those who really want to rock out. Lots of amps and electronic equipment and electrified instruments. Very little acoustic. The photos you see on Google maps don’t quite represent as much what you see in the store because it looks from the pictures like there’s more acoustic than they’re actually is. But the staff seem to be very good at helping customers make decisions.
#accessibility accessibility is poor. There is a super steep ramp step to get into the store and then it’s crowded inside. My friend on crutches with a large service dog had a difficult time getting around inside. I had a small guide dog and found the quarters very cramped. I’m just mentioning this so that people will be aware. Next time I go in, I will leave my guide dog at home and use a white cane to navigate.
The vast majority of the store has everything for electric instruments. There’s a little teeny acoustic room in the back which is so small that you barely have enough room to turn around and certainly not enough room to change your mind. Again mentioning so the people know what to expect.
Interesting selection of mostly used gear. Friendly folks!
Drove by & stopped because I’m new to the area and was looking for a music store. I’m a new drummer, so I was only curious about their drum supplies. Sadly, they had very little drum stuff, with only a handful of used cymbals for sale on display that I could try out.
The few drum sets they had were used, in bad condition & were stacked (not on stands or with heads on them). So, I was a bit disappointed.
Store looked a bit old, dirty & run down. The two guys working behind the counter were busy chatting with regular customers, but did welcome me when I entered the store. They were pleasant enough (which is why I gave 3 stars instead of 2). Wish they had more quality drum stuff to offer.
Dropped my guitar off before Christmas was told it would be ready 2nd week of January. Called 3rd week was told not yet. Called 1st week of February was told it was being repaired. Called 4th week was told it would be ready today or tomorrow. Still not ready. Called March 2nd was told still not ready had not started on it had no idea when they would start on it or when it would be ready. Then the smart ass says if I am in a hurry I could just come and get it he did not care.
Hate it I could not find a clarinet ,:(
Dropped a guitar off for the owner to look at. He told me over the phone he’d give $150 for it and only a few hours later when I came in to get the money he prints me a ticket off and hands me $100. I reminded him that wasn’t what we agreed on and all he said was “that’s all I can do unless you want me to undo the transaction”. Not good business in my opinion. He lost a customer over 50 bucks. :::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
And now he’s calling me a liar. This isn’t some story I made up when I was bored, it actually happened. Remember the guitar was dropped off so it could be appraised. I don’t enjoy writing bad reviews but this one was earned.
3. Arkansas Musicworks
Address: 2400 SE J St, Bentonville, AR 72712 , Azara , Arkansas , United States
The environment here is great, everyone is willing to help at the store. You can also take lessons at this location if you’re interested in learning an instrument!
These guys know their business. Bought several guitars from them and left happy every time.
Friendly and knowledgeable
Good selection, kind of pricey. I had to wait nearly ten minutes to pay for guitar picks. There was only one staff person at the time I visited. I will still shop there, they are conveniently located on J street.
They carry a pretty good variety of brands. Good place to go if bored. Although they definitely need to change their drum policy, “You can only play the drums if you’re gonna buy them.” How is someone supposed to know if they want the drums unless they play them. You’ll just have to roll your dice I guess, not a good idea.
I wish I knew or experienced what other people have seen here. I walked in with my wife as the only customers an hour after they opened. Out of the four visible employees milling around, one nodded a hello as we walked in the front doors. Otherwise, there was no interaction from anyone. No one even bothered to notice we were leaving even though we walked next to them and the counter is 20 ft from the door.
The guitar inventory was ok, acoustic guitars are less than 1/5 of the inventory and like the balance, was mid-low to low end save one or two items. There is nothing wrong with the quality and price point/selection being on the affordable side but I was a bit shocked given how pretty the property is and it’s overall size. I was looking for something different and would only really knock a five start review down one notch at worst.
The bathrooms are very clean.
I ordered Gemeinhardt Flute (2SP) on amazon at this store on September 22nd but I waited until September 28th when I got an email from amazon saying they didn’t get a response from Arkansas Musicworks.I have waited 1 week and now you have just told me I cannot receive my order. why don’t you tell me sooner. I placed this order for my child so my child has for her class. and now my child doesn’t have to study. So how much longer will my child have to wait.If you don’t have one please cancel my order so I can buy it somewhere else.
I am really disappointed with your service. I have been your regular customer for many years but I have never been so disappointed. I need an explanation.I suggest people not buy at this store because their customer care is not good
They ended up not being able to fix my guitar. Horrible. They scratched the finish on my custom guitar. Didn’t put my pickups back on correctly, or even all the way. They also thought my input jack was glued in, when it clearly isn’t. Made a passive-aggressive about the guitar. Don’t take your instruments here.
4. Meteor Guitar Gallery
Address: 128 W Central Ave, Bentonville, AR 72712 , Azara , Arkansas , United States
The employees here are always excelent. A few of them helped me decide on some equipment or gave advice when I was starting out. There is typically something on sale so it’s always handy to stop in occasionally. They also match prices, but usually most of their products are priced the same or very close to online prices. With the ad matching, I would probably buy from here just because when I have had to return something due to an issue it was quick and easy.
I have been in this store twice and they are always of great help with my questions.
Great customer service! I am a Veteran and they restrung my guitar for free on Veterans Day even when they were short-handed. My hat is off to them!
Some employees are better than others. Inventory keeps us coming back. Bought a $1800 guitar. & much more. Been nice if they would had set up the instrument. That service should be part of the sale & never have asked for. Moving product & commission shouldn’t surpass service. But just my thoughts. Still give 4 stars.
Excellent customer service.
Knowledgeable staff
Poor service and staff was even more less knowledgeable
Showed curbside pickup and in stock for an item, drove 30 min to store and they apparently don’t have any in stock. Waste of time.
Good place to go for cheap items in a hurry, otherwise you’re better off going online or to a local shop. Their return policy is awful even though they upsell the insurance on every sale. Avoid this place for real gear.
