Not surprised that when I made a call today I would be cut off each time I tried to explain a small segment of what my call was about. I experience this everytime I call this company!! Horrible professionalism and tone of voice is questionable! I was asking why would a guy in sales be sent to complete an installation of a part and diagnose a problem with my Leslie. Neither here nor there at this point, but why own a business if you refuse to listen to the customer and not interrupt as things are being explained. I guess I should not have thought I was still under warranty, just to be told the last service call wasn’t under labor either, and that the labor charges were paid by the him. That was a good point, but I had no problem mentioning the self-labor I processed after the service tech departed. Having (myself) a degree in Electrical and Mechanical Technology, I felt I could handle taking the organ back apart to reattach the ground loop that the service tech left unattached, that was visible between the left upper cheek block of the organ. I felt Mr. Lee doubted my mention of the loose ground wire because he responded saying: “I’ve never got a call from you about that!” I nicely informed him that I called the technician who had already jumped on the highway to return to the company and opted to just disassemble things and reattach the ground loop as well as inspect for other discrepancies.
I ended this call by asking for his name (Lee), and I assume he felt I asked so that I could report my experience to a higher-up. Well, he didnt hesitate to mention he was the owner of the company and all complaints are handle by him. However, from past experiences, I’ve found there’s always an alterate route to take whenever there is a temporary roadblock in the direction of rightful travel.
Jeff and Jimmy are the cutest and the best people ever! Come see them and they will help you out
Wonderful staff. Lauren did a great job and was very patient with looking through the items I brought in
Aurora is awesome very friendly
Quick and Quality Service. Alexis there is exceptional.
Great price. Always finding a varity.
Some great people working there.
No hassle , fast and extremely pleasant friendly service..highly recommend
Very poor service . Big dude very cheap and low bargain to customers. Went in there twice and very bad . Just be careful and make sure you do your math before goin there.
Go sell it on your own! Apps like offer up, Facebook market place now provide a place to instantly sell your items .
These people don’t care about you it’s a business . They care about money .
If they don’t follow rules and regulations and pay overtime to their employees. Why would they care about someone off the street .
Stay clear of this place! We all work hard for our money go give your money to someone that follows the federal laws.
Dont waste time with this place
7. Controlled Chaos: Vintage, Vinyl & Variety
Address: 639 E Boughton Rd, Bolingbrook, IL 60440 , Bolingbrook , Illinois , United States
Really nice little record shop. Great selection of new and used, but focused mainly on used vinyl. Wide variety of genres and the owner is really knowledgeable. He’s more than happy to play a record for you so you know what you’re buying. Will definitely be stopping by regularly.
Super cool spot, great selection and Josh was great to talk to. Will be back!
Josh is amazing and very knowledgeable on all kinds of music!! His Halloween display was great. The thrifted/vintage clothing has an awesome range of sizes, styles, and prices. There is something for just about everyone.
