I have been doing business with Preston for a long time. I’ve even taken guitar lessons from the man in charge, LOL. I’ve bought new equipment. Sold them used guitars for a fair price. Just yesterday the service dept helped me with some wiring issues on a fiddle pickup( thanks Bear). ALL of the staff makes every effort to make sure that you are satisfied! You will be much happier trading here than you would be if you went to the big box store. The company gives back to the local community through numerous promotions/collaborations and by supporting local artists and the community orchestra! Definitely 5 stars!
Very knowledgeable and friendly people to work with!!!
Great place! Bought a ukulele and the guys helped me get started learning harmonica, stop in and see Brad!
Usually busy because they’re good at what they do!
My guitar was in for repairs for about 4 months. Almost no communication was provided about status of the repair work. It’s understandable with Covid making it difficult to have parts shipped, but the lack of adequate communication was uncomfortably disappointing. I don’t blame the young individual who was working on my guitar, but rather leadership who should have provided direction on appropriate and timely customer service communication. It doesn’t matter to me that it would have taken considerable time for repairs. But the lack of communication stating that due to a backlog in parts, and it was just a waiting game, would have been enough. A 30 second phone call every couple of weeks or so to advise a customer that no progress has been made is better than nothing…it would have been enough to have left my guitar there for months longer. The ironic thing about all this is that I really like the store and the people at Palmer Music, so I will most likely continue to purchase my music supplies from them and I hope my experience there was a one-off….
I was looking at electric guitars and they didn’t offer to let me plug any of them in. How are you truly going to know if you like one or not if you can’t hear the sound.
Went in expecting to buy a new guitar on 01/26/2023. The man behind the counter was very unfriendly & unhelpful.
I found one I wanted to buy but I just didn’t really want to give my money to a person who didn’t know how to smile.
Another employee walked by and was even more emotionless than the other guy. I left feeling very unwelcome.
I will not be back.
Go to GUITAR CENTER instead (you can actually have FUN there).
2. Palmer Violin Shop
Address: 1043 W Walnut St, Rogers, AR 72756 , Comuna Vladimirescu , Arkansas , United States
Beautiful! The smell is great, the instrument quality is astonishing, and He fixed my violin in less than an hour! If you participate in an orchestra, I would definitely head over there!!
Amazing quality instruments
I only logged on to ask if this music store sells or had violins for sale. Can anyone answer this for me ? This is the closest music store but also an hour away and I don’t want to drive there for no reason. So I’d appreciate if someone could give a response and lmk if they do have violins. If not then anything close to a violin such as a viola. Thank you. (:
Billing issues on return violin but was promptly corrected with great costumer service
Good rental prices
3. Renown Music
Address: 104 W F Ave, North Little Rock, AR 72116 , Comuna Vladimirescu , Arkansas , United States
No better place to do business. Purchased several guitars here and had repair work done on vintage instruments. Work is better than factory. If you have any doubts you are welcome to see what he has done on my instruments.
Best music shop ive ever been too, with the funniest staff. Highly recommend here over the guitar center in little rock
I’ve been in Renown Music only twice but the entire staff was friendly and helpful. They have some quality guitars and they let you play them without bugging you. I would recommend that you check them out. They offer lessons in a variety of instrument’s. I will probably in the near future purchase a guitar there.
4. Music Center
Address: 2809 W 28th Ave, Pine Bluff, AR 71603 , Comuna Vladimirescu , Arkansas , United States
Well now Clarinda is the gal to do business with and maybe learn a thing or two about that special instrument you’ve been looking for. Even if you’re not player. Yet.
Inspiration is where it all starts. You’ll need a quality instrument that is comfortable to you ear and to wear. Because after all, that instrument you’re wearing is a part of you. Linked right to your heart. That’s it. Music.
Clarinda has good taste. Her selection of instruments are about the best values you’ll find. Value. Clarinda’s knowledge of selection. An instrument you’ll look forward to playing. Her personal attention to detail makes all the difference.
I bought 1 Loar LM-700-VS mandolin from Clarinda. I wanted a pick up installed. No problem. Done. I also bought an original version stock Loar LM-700-VS. Plugged in or not these mandolins are top notch! Will knock down your doors and the dogs will come runnin’ in! So to speak… couldn’t be happier. – Steve Kletzel – In Portland Oregon
Not only am I very pleased with my choice of a handmade Mia A7 mandolin, but also, my instructor just told me that we are both getting better; my playing AND my mandolin! Every time we met for first few of the seven weeks I have had it, he congratulated me on my purchase.
You won’t go wrong choosing a Clarinda-built instrument or one from the lines she carries.
I had been eyeing Clarinda’s websites and instruments for quite a while, about two years. I went to the west coast for a technical program for 9 months, and saw one for sale in the local ads even up there. Since I apparently could never escape, I had to commission something.
If you’re used to playing on cheap, starter mandolins from factories, know that a lot of them are overbuilt out of thick plywood for the top. They tend to be more plonky, less ring, less resonance overall. A lot of them are also not set up very well, which makes your job of learning the instrument even harder.
Do yourself a favor; spend a bit more and get something that will not just sound great, but play easy. I commissioned an F-style oval hole mandola, pitched below a mandolin. Love it. Highly reccommended.
6. Arkansas Musicworks
Address: 2400 SE J St, Bentonville, AR 72712 , Comuna Vladimirescu , Arkansas , United States
The folks here are great, they get all my money! I try to make it in a few times a month just to see what they have in stock. The Gretch’s looked great this year!!!
Awesome shop with excellents sellers!!!!
Customer centric
Not very impressed with service.
They carry a pretty good variety of brands. Good place to go if bored. Although they definitely need to change their drum policy, “You can only play the drums if you’re gonna buy them.” How is someone supposed to know if they want the drums unless they play them. You’ll just have to roll your dice I guess, not a good idea.
Pretty cool music store
The manager/owner with the flat cap and black/grey beard couldn’t care less about customer satisfaction. He tries to rush customers into buying equipment, and is extremely rude to you if you don’t buy something right off the bat. I’ve witnessed this every time I’ve been in the store. I would highly recommend seeking a different music store with a competent manager that doesn’t solely care about taking your money. He is unpleasant to be around and lacks simple business concepts. Bottom line, there are plenty other music stores in NW Arkansas that will prioritize your satisfaction — don’t waste your time here.
I bought a Zero Glide zero fret nut replacement through Amazon, but it was fulfilled and shipped by Arkansas Musicworks. I bought it 8/3/18. It is now 8/12 and there has been no shipment. Amazon emailed that the seller had not shipped within the time frame allotted and that I could cancel the order, follow up directly with Arkansas Musicworks, or whatever. I cancelled and will buy elsewhere. Never a peep out Arkansas Musicworks. Small item but they totally dropped the ball. Now I wouldn’t trust them for anything I need or am in a rush for.
Helloooo arkansasmusicworks,
helloooo Mrs. Christina Baker,
My name is Ümit Özkalender and I ordered on 02/23/2017 via ebay.de (germany) 3 Dimarzio Steve Vai Guitar straps. After my shippment is not arrived, I wrote an email to you. NO ANSWER! Then I get in touch with ebay custom care. They told me, not to open a case! They get in touch with you! 30 days later after purchase and payment with PayPal, they told me that a case was not opend and my money was gone! PayPal do the same, what those useless, zero function ebay custom care do! Then I wrote you a couple of emails. NO ANSWER! No Shippment tracking! No replacement! No refund! NOTHING !!!
Soo, my 1st question is. Are you a serious company? And if you a serious company. Do you have any idea what custom care is? Grab the money and out of sight, out of mind?
And, my 2nd question. I want the guitar straps! Does that mean, I must pay one more time and hope it will be delivered! This time! Maybe?
Hope you have an good answer!
Regards
I’ve got no shippment and I was not refunded! That’s a fact! Don’t matter if it’s one or two years ago!
7. Renown Music
Address: 104 W F Ave, North Little Rock, AR 72116 , Comuna Vladimirescu , Arkansas , United States
Very nice gentleman helped me get some guitar picks for my husband.
Great place, knowledgeable staff
I stopped in there for the 1st time and spoke to Brian and he helped me with buying an Amp for my Guitar. Very good Price and the Customer Service was Great!
Great people, a very old store
I went into to buy a guitar. Very small selection
Lots of sheet music and DVDs but it is all on the computer today. Wonderful people. I wish them well!
My visit was to test the integrity of an electric guitar I had. Spoke to the guy behind the counter. (The one with the gray streaked goatee). Told him I was preparing to sell it via Facebook, and all I want to do is see if it sounds as it should. He said it was ok I was like great thanks. The buyer was from outta town and was shopping for guitar supplies. She had just bought amp still needed a cord possibly more. Asked her to meet up there since she was just down the road. She wanted to go in do to the rain. Instantly he started ranting that he’s a business man a professional and I was shady for what I had done. I was very polite. My reply ( I’m sorry I brought you a customer sure she meet up with me to buy a guitar for cheap but she still may need something) she was there for his childish act. ( she replied I do need a cord) He didn’t even bother to respond to her. He looks at me says someone smells bad like cigarettes… Wow 0 stars for your sir. Where’s your public relations at. Your welcome for that sell.
9. Cooper Music
Address: 914 W Main St, Russellville, AR 72801 , Comuna Vladimirescu , Arkansas , United States
Friendly, courteous and engaging staff willing to work with you to address instrument purchases and issues. They carry a good selection of accessories – chin rests, shoulder rests, strings and bows, and most of all, the technical prowess to perfect your setup to the next level. They have a cute little shop dog that barks when its time to go.
Everyone was so perfectly kind and helpful never once feeling false or condescending. I was treated as an equal even though I had never played. This was the best experience I could have hoped for. Please do your self a favor and enjoy this shop without hesitation!
I can truly claim this spot as MY violin shop
Unique violin shop
I love that there’s a local place to have your stringed instruments adjusted and usually while you wait. My only complaint is that they charged me two different prices for the same service. My family is new to violin lessons and the instrument, so I can’t be absolutely sure that there was no difference…but there should be a uniform price for tuning/restringing a 1/4 sized violin. The staff is very courteous and informative. They also have a list of great string instrument instructors.
11. Independent Music Services Inc
Address: 9851 Brockington Rd #6, Sherwood, AR 72120 , Comuna Vladimirescu , Arkansas , United States
THESE GUYS ARE OFF THE HOOK AWESOME!
I won an auction on E-Bay for a Jupiter Alto Saxophone when I got it really look like it was in rather good condition excepting for a few of the keys did not work correctly. So, I brought it two Independent Music. They said it would be about $90.00 to fix it which to me seems like a good deal. Took them about a week to get to me. I called On a Wednesday and they surprisingly called me back on Friday and they told me it was done. I went there after work to pick it up. When I got there I looked at the sax and the keys that weren’t working were fixed, it look shiny and brand new, and the Gentlemen checking me out said they had also replaced the pads and straightened the Bell out, I was pleased.
After looking over the sax, I handed him my card to pay for it he handed back the card, I signed the invoice and he stapled the receipt to it – right at that time he handed me the receipt and he closed the lid on the saxophone – he seemed A little rushed and I then realized it was closing time for that so I grab the receipt and I grab the saxophone handle and turned to go out. At that precise moment the lid opened up and everything in the case went flying and smashing down to the floor when I looked at the saxophone it looked pretty bad hit the floor very hard had a big dent in the bottom about the size of the golf ball and several of the keys didn’t work anymore it broke my heart.
I left the saxophone there or them to look it over and tell me how much it will cost to fix it. The really great deal I got on this sax started to look like it was not so good after all. All weekend I played it out in my head over and over again not knowing what the verdict will be. I imagine the worst thinking they will come back and say they cannot fix it, or it is not worth the cost to fix it or something like that.
When Monday morning came I called them first thing, and the guy who answered the phone told me he would look it over and give me a call – all day I was on pins and needles finally towards the end of the day I decided to call let’s see what’s up – the gentleman who answered told me it should be fixed and two or three days and he was gonna do it pro bono. Surprise the, you know what out of me.
The heavy burden I was carrying around for three days suddenly melted away. And when I went to fix the sax it was like brand new – like it had never happened.
That’s why I say that these guys are off the hook awesome – I’ll never take any of my instruments to anyone else if I could give them 100 stars I would do it and I recommend them to anybody who needs a musical instrument fixed.
Quick fix and mine was free
I took my 60 year old horn here for cleaning and dent removal. They were fast, and did a great job with a sensitive instrument at a reasonable price.
Very helpful and informative
Did excellent work on my old trombone, very nice people!
I came in with a horn to have repairs done to it. I needed to have my saxophone’s neck recorked. I needed additional repairs, but above all needed the recorking. The repairman came up, looked at the instrument brand and said he could do nothing for me because if he broke something, he would have to make a part. I thanked him and walked out. I thought by the ratings that this would be a location with skilled craftsmen, but instead feel like it’s people prone to mistakes so they can only work on standard brands and not all instruments. I’d consider calling before coming. They are the only place around for quite a distance and driving over 60 miles to be treated like this felt very awful!
12. Record Rack
Address: 2801 S Olive St, Pine Bluff, AR 71603 , Comuna Vladimirescu , Arkansas , United States
Friendly people, good vibes, excellent selections in all departments. Me and my girlfriend love their adult section, which frequently has plently of sales going. Also, as a Wiccan, it was very nice to find an area dedicated to alternative spirituality AND a clerk versed in the products available. Overall, I love this place and I truly hope whoever buys it will keep it the same.
Awesome store been going here for many many years
I’ll never forget my time working there. The owner Pat, should get more recognition for keeping a business like this going for as long as he’s done Especially since the internet makes things easier to get. I know A LOT of people enjoyed getting music earlier than the release date. The musical history in the store is nothing short of amazing. Always loved the extra mile that Pat would go to get you the music you were looking for (As long as it was available somewhere.)
This store is a staple of our city.
Good
I’m so glad they sales ticket, for the major attractions.
Love this place. If u love good music and want the original cds n not the edited versions then this is the place to go. Also the only place like that in Pine Bluff.
It not all the names says. You would think they would have more records then anything else. And this is not a store to bring kids in to.