I’m renting a awesome flute from them it plays beautifully
I have rented musical instruments for both my kids. My experience here has always been great. Great staff, always willing to help and educate customers. Rental prices are also not too bad.
Pulled up and they werent open yet. Employee was washing windows outside and offered to take care of us. Have always supported Halpin and will continue.
Very helpful
Great service
Nice place, friendly workers
Bad experience. Our band teacher left my daughters instrument there last Thursday. They never even touched it and her band recital is tomorrow. Their representative never bothered to contact the school or teacher. We drove all the way to Alton and took it to Miller’s Music on Swansea. He got it fixed enough to be ready for band recital that night! What a miracle worker. Halpins said it would take them weeks to get it fixed. OMG!
The clerk at Halpins offered an apology after I mentioned the situation. Nothing from the owners themselves. We don’t treat our own customers that way, speaking as a business owner. Sad to say, some businesses just don’t care.
My son’s saxophone has been there a number of times. The last time he got it back the band director said that it wasn’t fixed. It went back and still hasn’t been fixed for 3 weeks! I have traveled down there in the past and had several words with them. This is the last time it goes back!
3 weeks, to have simple repair done. Repair tech in Centralia is discriminatory against people with disabilities, and is a hateful man. He refused to work on my horn after it had been in the Centralia shop for two and a half weeks. They never called me about anything, I had to call them every time to find out any information about my horn. Left several messages that was never returned. Ended up having to have my horn worked on in the Alton shop, I had to to drive TWO and a HALF HOUR OVER 200 MI and pay full price for a repair with no discount even after the tech in Centralia was belligerent and derelict in his responsibilities to fix my sax after it was there for over 2 NEVER AGAIN
3. Alton Music Exchange
Address: 556 E Broadway, Alton, IL 62002 , Brighton , Illinois , United States
Took a guitar in here that I knew nothing about. They were able to help me figure out what I have, and are also repairing it for me at what I believe to be a fair price definitely recommend
if you want good service , go see this guy, that is all I can say
very epic
4. Riverbend Records
Address: 2720 Grovelin St, Godfrey, IL 62035 , Brighton , Illinois , United States
Great selection!! Manager was a blast to talk to about many decades of music
Really great shop. The staff is amazing. They held a taylor record for me. And gave me back a call after they got the shipment in. Definitely check this place out
Great
Very nice environment and staff. Hip hop selection could be a bit better though
High marked up prices and half rude owner putting things back right in front of me while I’m looking at records. They do have some rare stuff however. 3/5
I live an hour away but still hit this place off and on when out record hunting. I always leave with something. Cool place with a decent selection. It’s worth coming in to browse.
Meh :/
5. Dora’s Spinning Wheel
Address: 15207 IL-111, Brighton, IL 62012 , Brighton , Illinois , United States
Nice fabric and she does a great job longarm quilting.
It does not matter if you know how to quilt are not the people here are willing to help you to get started. The ladies were very knowledgeable and they were eager to answer my questions. One of the things I really like about this place is that they repair sewing machines. I bought one at a yard sale which is made of steel and very old. They did an amazing job in cleaning and tuning the machine.
Very helpful
Great shop
I don’t normally write reviews, but I felt the need to since of my bad experience here about a year ago. Horrible customer service and they didn’t even do the sewing job correctly. I had to take it elsewhere to be fixed. Never going here again.
Didn’t use their services because of their lack of good customer service skills with a potential new customer. Did not care for the condescending tone I just experienced during my phone call. Not warranted.
I gave one star because I wasn’t allowed to give no stars this woman who answered the phone was rude condescending and very unhelpful I asked for prices on tools she refused to give me any prices over the phone telling me I had to come in
6. Mojo’s Music
Address: 144 N Main St, Edwardsville, IL 62025 , Brighton , Illinois , United States
Since Thomas has taken over ownership of the store, it’s been a joy to come in and have a welcoming experience. The store carries a lot of high end gear, but also provides instruments for beginners and intermediate musicians as well. Lessons are available as well, a nice touch. Do not hesitate to stop in if you’re in the market for a new instrument! UPDATE…Thomas has a handful of new super sweet PRS guitars in stock. Stop in for some killer deals.
Fixed one guitar for free and the other for $4.92. Minor problems but hey I didnt know how to do it! Lol. Amazing service. I’ll definitely be coming back!
Great deals on guitars, lessons and some drumsticks. Bob is a good owner and is fair.
Lots of inventory and they are willing to deal
Fun shop for sure! Eye candy hanging on all the surrounding walls. The shop’s main focus is guitars so it’s definitely the place to go if that’s your go to instrument. Workers are knowledgeable and always very helpful. It’s no breaking news that guitar shops tend to give off awkward, intimidating vibes (understandably so when you visit any shop with high pricetagged merch) and I do have to try and hide my feelings of squirminess while there, but I enjoy going and will continue to.
After years of taking time off from playing music, band break up really made me step away, I’ve decided to look around for a new guitar and rig, have gone to Mojo’s, have purchase three terrific instruments from them in the past 15 years, never had a bad experience, today, however, was not the same. I walked into a store deflated of its prior pulse, I was seen and ignored, walked around looking for what would be my next stage guitar. Two employees, yet no time to greet, or attempt to make a sale, to show products, I even made an attempt by asking what’s new, even then not a singular spark of interest in my affairs with them was of significance. I walked out of there for the last time, sad to see such a place become so cold and uninviting.
I went in to get my guitar repaired, the staff members sat at the counter and talked and ignored me for several minutes. Then after they finally looked at my guitar it turned out to be a very expensive repair so I decided to just buy a new guitar. One would think this would be cue to start selling a guitar, instead they ignored me some more and made me feel awkward for playing any guitar they had. So I went to swing city music right down the road and they instantly came to help and found a guitar that was right for me.
7. Miller Music Inc
Address: 4510 N Illinois St #3, Swansea, IL 62226 , Brighton , Illinois , United States
Been coming here for 18+ years! Loyal. I will not go elsewhere. If they don’t have what you need, they can and will help you to find it. Best music shop around! A+ customer service.
My son had a problem with his saxophone. Place where we purchased was unavailable. I talked with Steve on the phone and he told me most if not all repairs are done in house and they could have it fixed in a few days. We made a mad dash there and spoke with them about the problem. They were very knowledgeable and found the problem in a few minutes. This was black Friday and they had it fixed the next. They gave my son some great advice and tips. It was very reasonable and the were very pleasent. Steve and I talked about some personal experiences having to do with music. I walked away a little more knowledgeable and a better understanding of how a Saxophone opperates.
Very professional, and good people.
Highly recommend
Mr. STEVE Miller treats his Clients like Friends. There is a Good Selection of Pianos & Musical Instruments, Learning Books AND TEACHERS !
They appear to no longer be in business.
Do not put an item on consignment with this business. You will never hear from them again. Disgraceful business tactics + no communication regarding the issue. I will do everything possible to discredit this business.
I took my niece to Miller Music to see about having an issue fixed with her flute. The guy working looked at it for a few seconds and said he didn’t notice any issues (leaks) visible to the eye. I then asked if it would be okay for her to play the instrument for him so that he could listen, and hopefully make a diagnosis that way. He responded with, “Yeah, hurry up.” Needless to say, the instrument is still having an issue. When we purchased the couple of instruments we have, he was polite. Now that there’s an issue, “Mr. Nice Guy” left the building. I’d never recommend anyone to buy anything else from them again.
Simply call to find out the brand of acoustic guitars they sold when I mentioned name brands the lady was set off very rude on the phone and hung up on me her name was Sharon
