Top-4 of music shops in Canovelles

Fabulous concerts in intimate surroundings. Guitar lovers’ heaven.

I stopped in to play some of the nicer acoustics on my journey to buying a better guitar to age with. I also brought my Taylor, which needed a slight adjustment. My guitar and I were both treated with the utmost care and respect. The gentleman even made a point to wash his hands before touching my guitar and left me to peacefully play some of the superb and rather expensive instruments in the shop while he adjusted my Taylor’s neck. If I were ready to spring on a purchase, I would feel 100% at ease to shop here and make an afternoon of playing everything until I was confident in my choice. Superb shop, superb service, superb care for the customer. 5 stars. Once I’ve tried some of the other guitars I need to cross of my list, I will come back here for a Collings or Martin if those guitars win the next spot in my studio.

Highest quality guitars, sold by a great staff at very competitive prices!

Had a guitar cable when I needed it.

Not many mandolins

Thé Owners are lousy business

No prices listed

I took a pedal building class, that was both fun and educational. Instructor was fantastic, and EXTREMELY patient with me. I learned a ton, and came home with an incredible sounding Tubescreamer that I built myself. Can’t recommend this experience enough.

I went to Martel Music for the first time today on search of new strings for my dulcimer. The one I have ball ends on them and store only had ones with loop ends. The person I spoke, did not get her name, went out of her way to find ball end strings. She measured the existing strings and made up 2 complete sets of strings for my dulcimer. I want to thank her for taking the time for doing that and the excellent customer service she provided. I left knowing that I will be back when I need strings and/or a new guitar. Thank you once again.

Had my guitar set up awesome job!

Interesting store with some interesting gear. They don’t seem to carry Fender or Gibson. They had a stomp box manufacturing class going on when I visited.

As one reviewer already stated. They have a terrible return policy especially with online purchases. Good store as long as you know you’re going to keep the item but who really knows, its musical gear, its hard to tell if your going to dig it or not until you play it with your rig. Returning a pedal (or probably anything) is just not worth it due the return fees. 2 stars because I received it pretty quickly but definitely wasn’t packed that well. Without a doubt this will be my last purchase from this store. There’s plenty of other great stores to choose from that won’t bend you over on return fees. **Edit for response to the owner** Yes you do clearly state your return fees online. “Small restocking fee” is a bit of an understatement…your restocking fee is 10%. If I pay $250 for a guitar pedal. Right off the bat you’re keeping $25 of my return. I couldn’t imagine purchasing a guitar online through your store.

Purchased a guitar for 750, now walking out with 637. Unfortunately I was not told about a very unfair and sneaky return exchange policy until I had asked after already completing the purchase. Also could not see clearly a visible sign inside that states anything about a return policy. When I asked where the sign was upon trying to return this guitar he pointed to have a corner and I still did not see the sign. I do believe that a return policy sign should be at the register for full disclosure. The law does state you are entitled to a full refund if you are not told about the refund policy during the time of the transaction, which I was not informed of that. Limited selection and unfortunately subject to a very steep restocking fee or store credit, if you are a serious musician make sure you know this first as you know that buying instruments is quite expensive and it is hard to want to get locked into something that you do not truly love.

It is very convienent to take lessons.

The Feola Family are awesome, helpful and actually excited about people learning music! Equipment, lessons or repairs, they’ve got you covered check them out.

Very knowledgeable and helpful, willing to tell you how it is rather than take your money

Staff is very friendly and knowledgable.

excellent store, good Fender Selection, nice acoustics, lessons, and school instruments.

Ordered instrument for my son, was told to pick up the next day, went the following day to pick it up and it wasn’t there. Also bought a box of reefs for the instrument and was given the wrong kind. The gentleman that waited on us was polite, although he didn’t recognize us even though we had just been in the day before!

These people are enthusiastic, talented in their workmanship, and willing to share their knowledge.

These folks are incredibly knowledgeable about every aspect of the double bass and they have been immeasurably helpful in my quest to find just the right strings, bow, rosin, pickups, etc. I can’t recommend them more highly.

Thanks guys for putting together my first Upright bass ! I absolutely love it and so does our band , it just fits right in . I have been playing electric bass for a long long time and am so happy with this decision to go with you guys , I played a few others in this price range and this bass is hands down the best . You guys were so helpful , I appreciate you making me feel like family , I feel another Upton coming my way soon !

I purchased a ply bass that had issues out the door. The geometries where all wrong (e.g., the neck was too thin and was not pitched to the back of the bass) and it had a buzz coming from the fingerboard and bridge setup. They were unable to resolve the buzzing sound and I took it it to a local luthier to have the problem resolved. I ended up donating the bass our school district and purchasing a Shen.
Also do not purchase bows from Upton. I purchased a $2000+ bow made by J.R. Silva, Brazil, which developed a splinter just above the frog within 6 months and Upton would not warrant the bow. I now have a $2000+ paperweight.

Update, 10/28/2023:
… as to your reply, yes, I initially thought this was a great bass until I started using it for rehearsals and the buzzing appeared. I thought it was something I was doing or even due to the new bow. I drove 4 hours one way to your location to have your staff address the buzzing issue and they shaved a high spot on the fingerboard near first position and the buzzing did not appear while I was there. When I returned home and started using the bass again for rehearsals the buzzing reappeared. I wasn’t about to drive an other 8 hours to give your staff a second chance at addressing this. Instead, I took it to a local luthier who fixed the buzzing through a combination of reshaping both the fingerboard and bridge (the bridge was set up for jazz, even though I had told your staff that I play mostly orchestral music). While working on my bass, the luthier pointed out the other issues that I mentioned in my review. I am not a luthier, so I would not have necessarily recognized these issues except that through pro-longed use I might have developed muscular issues.

It also wasn’t until your staff responded last week that they could not help me with the issues with my bow that I decided to post this. I don’t like to post negative comments, but I wanted to warn other potential customers of my experience. Your staff could not even help with how I might get in touch with Mr. Silva. If you sell someone’s product, I would think you would have some form of contact information. I spent a lot of money on this bow ($2000+) and NO I DID NOT CAUSE THIS SPLINTER TO APPEAR. I do not appreciate you implying so by your comment. Had your staff handled things differently, I would not have posted this review.

You, as an owner, could have handled this differently as well. You *could* have contacted me by phone about this, instead of responding to my review in the manner that you did, and I might have considered removing this review. You could have even contacted me directly before I posted this review, as several days had lapsed between my speaking with your staff and my posting this review. At this point, based on the content of your reply, I will not remove this review.