This experience was so unbelievable that my closest friends had to ask if it was real. I told them I didn’t believe it either, but I have to now as I’m looking right at it. Hands down the best experience I’ve had with any merchant online or otherwise. From start to finish, Kevin kept me up to date on what was going on with my purchase. The guitar arrived with a remarkable setup. The fret work was well-beyond the price point, the intonation was set up flawlessly. I was trying to find something wrong as this seemed to good to be true, but simply couldn’t. I’ve told my closest friends about this experience and like I said they all questioned if I was putting them on. Just a great deal on all fronts. Service was phenomenal and product was beyond the price point. I don’t want this to sound like a paid testimonial, but I seriously have nothing bad to say. I’m a real buyer, spent my real money, no sponsorship of any sort. Just a great experience and a happy customer.
Thank you,
Tim
Update: It has been 3 months with this guitar and I’m still just as happy as I was when I received it. I’m actually eyeballing a couple more on their site because of this experience. It is in the top 3 of my favorite guitars in my collection, right up there with a Fender and a Korean Squier. When I have shown off my collection to friends, or friends of friends, I bring this one out with pride…the customer service experience has become part of the story I tell when I show it off. My story usually ends with, “…if you ever get the chance to own one, do it…here try mine out.”
Very fast service. Very helpful. Communicated with me quickly. Will pretty a review of the product when it arrives.
I’m impressed.
Common theme here is that shipping is an issue. Mine took 2 weeks to ship out. But once it shipped out, it arrived at my door over the weekend. I ordered two guitars. Both looked like they were given some care … tuned up and strings in tune. I’m contemplating placing another order.
I dont even think they are worth one star but had to rate them before i left a review.
I ordered my son a guitar for Christmas thru amazon prime website with this company. The next day the godpsmusic sent me a tracking number and said it shipped, i was excited for the item to arrive on December 5 but that item never came. I got another delivery date of the 5th thru the 10 but again never came. I reached out to this company and was always told to be patient. I called them many times but always got voicemail with no return call ever. I called USPS and gave them the tracking number only to be told they have no record of said item. I reached back out to godpsmusic via email & phone calls with no response for a refund. The only positive thing is amazon prime will be refunding my money and investigation will be done in reference to this poor company. I would tell anyone dont chance buying anything from this so called business and look into buying local around your area.SCAM SCAM
Shane
Would give it 0 stars, ordered a guitar ended up falling apart after subtle use meaning barely even touching it. Definitely would recommend to buy a name brand product since all of this stuff is cheap Chinese trash like there satin black m-24 Michael batio line up.
GoDpsMusic: don’t buy from this seller, he tried to rip me off !!
2. Ascot
Address: 2697 Lavery Ct # 21, Newbury Park, CA 91320 , Casa Conejo , California , United States
Lorna is wonderful! My boys have been working with her for years, and my home is often filled with beautiful music as a result. She has given them the gift of music, as well as so much encouragement and support along the way. We are blessed to have her in our lives as a mentor, teacher and friend.
Lorna has taught both of my boys for many years and I have her to thank for my home being filled with beautiful music. She inspired a love of music in both of my boys. Lorna is an amazing piano instructor and she truly cares about the students she works with.
10. Sunrise Pickup Systems-Guitar
Address: 2635 Lavery Ct # 9, Thousand Oaks, CA 91320 , Casa Conejo , California , United States
Mike took my lower priced Ovation and turned it into a studio quality instrument. He tuned the action and straightened the neck and recommended the correct type of strings. I’m not a professional musician, but I play in the band at church, and do some solo work with it. I get so many compliments about how pure she sounds now. I have recommended Mike to others as well and they all rave about him. Thanks Mike. I still want him to put a pickup in my 12-string.
Mike Mellinger Took my 1963 Jaguar that had a terrible buzz and fixed it quickly and at a very very reasonable price! I’ve owned this guitar for 37 years, and after he was done with it, it sounded better than it ever had sounded. Great guy, highly recommend him!
They haven’t. Emailed me bback
12. Instrumental Music
Address: 1501 Thousand Oaks Blvd, Thousand Oaks, CA 91362 , Casa Conejo , California , United States
John was incredibly kind, took great care of me as a customer. His communication and company is top notch! I highly recommend this family small business, wonderful people and great guitars!
Great store, great friendly people. I bought a59 epiphone les paul limited edition with case… what a beautiful guitar….plays like a dream thanks again. Jimmibass
I just picked up my guitar from them because I had a set of seymor johnson pickups installed. They did a great job on the install and my guitar sounds phenomenal in comparison to the stock pickups! I’ve been shopping here for about 3 months and the staff is alway knowledgeable and friendly. They have a great selection. They are affordable and they are willing to go out of thier way to price match. Shop with confidence as this place is legit!
This place is the best . Great selection of instruments and a very helpful and friendly staff.Don’t waste your time shopping for your musical needs anywhere else !
Helpful staff
Always a pleasure & A REAL DEAL with John & the rest of the staff @ Instrumental MUSIC/ Thousand Oaks!
13. Wally World Music
Address: 1459 Thousand Oaks Blvd G2, Thousand Oaks, CA 91362 , Casa Conejo , California , United States
Wally… I have an infinite amount of love and respect for this music store of yours, and for you.
To others: Any musical curiosity will be met with a special magical freshness, love, and excitement… to meet any person’s next step in their musical comprehension/appreciation/love..AND… at any level…
I learned to play guitar here. About 18 years ago, I first walked through the door. Today, I still talk to Wally. I wholeheartedly recommend Wally World Music for anyone needing instrument rentals, or training recommendations, or personal lessons with true professionals that love music and teaching music.
Sharing an endearing love of music for all ages,, along with technique…love and respect… this is Wally World Music.
Why are you here???
The best music teachers in the area, (and we tried every other establishment). Wally’s teachers are devoted to their students and great musicians. They will teach you the best way to play songs, not just some cheap easy way. They also are great instrument techs, and the store has a huge selection of music. Highly recommend! We are so glad we found this place.
Wally is a great guy very friendly and helpful
I visited wally world music store today looking for a keyboard. Met Wally. Super nice man. Very helpful. Unfortunately he didn’t have what I was looking for but he did have some music books that I bought. He even gave me the names of some places to check out. I’m glad to have met him.
14. The Tone Shepherd
Address: 3261 Felton St, Thousand Oaks, CA 91320 , Casa Conejo , California , United States
Such an amazing place to check out if you’re a fan of music. They have everything you need to get started in music production. The shows they put on next door are a bonus.
Come and see all that is offered at Music Freqs – the vibe there is amazing. The instructors teach music, yes…but also build the confidence of the kids they work with. The performance/venue space gives the students a real concert experience.
So impressed!
Great service! I live out of the area, but was in town and needed work on my guitar. They finished the job quickly for me even though they were busy and it was a holiday weekend.
Very helpful and patient. No pressure tactics. I found they ask a lot of good questions and give good advice. I wish I had found this store sooner. I probably would have made some different purchase decisions that would have made learning easier.
Always weird how music store employees have that vaguely condescending tone and actively convince you to use big box stores, and this place does not disappoint in that regard. Don’t misname a part, they will refuse to listen to you after that. Being stared at isn’t cool, and it’s off-putting from someone you are looking to give money to, when combined with the tone it just made the experience one I’m not going to repeat.
Nick Rail music did an amazing job getting me a violin rental! I need to thank Ron especially and his associate for walking me through the whole process and being so kind. Ron saw that the bow for my violin rental might have gotten a little dirty so he immediately replaced it ensuring that my rental would fulfill my satisfaction. I can’t recommend them enough, these guys are the best!
Fantastic customer service!!! Speedy turn around.
This music store is amazing. I used to work and teach there, and had a wonderful experience. The staff is knowledgable, kind, and dedicated to customer service. The private teachers are also awesome.
I have since moved to Northern California, and wish there was a store like that near me!
We wouldn’t recommend their rent to equity program. Firstly, you can get store credit, but you must purchase a muscial instrument on the day you return the instrument you’re renting. Otherwise, your credit is unredeemable. Additionally, you can’t buy any accessories (ex: a bow or books) but only an instrument.
Secondly, your instrument choices are really limited.
Thirdly, when you buy a musical instrument from them with store credit, you have to pay for the MSRP, which is the full price and a lot more expensive than the sale price.
Overall, it was an unpleasant experience.
When we went to return our instrument, we were looking to buy a student or intermediate model with our credit and pay for any amount not covered by the credit. However the feeling that we had was that they did not want to uphold their end of the contract and gave many excuses, and we were told that they did not have any such instruments only the really expensive professiinal level ones. When a company does not act in good faith, it’s better to just walk away and find another place with better service. We will not be going back to Nick Rail. We were able to use existing credit in a different music store prior to our experience at Nick Rail and purchased a student model instrument there. Nick Rails did not want to provide us with a similar service. Very very disappointing.
DO NOT RENT OR BUY FROM THEM. GO ONLINE AND GET WHAT YOU NEED 4 TIMES CHEAPER THEN HERE. I rented a Sax for my daughter for 3 years paying $61.00 per month for an Alto Accent Sax with an option to buy. When the 3 years were completed they said that only 2 years applied for the buy option. I said ok how much more do i need to buy it? They still wanted $900 plus and i had already paid $1800 on rental and this type of Sax sell for $350 used online. I tried to use the money to buy something else because i had to get something equal or higher value as long as it was a band instrument. I ask for a clarinet that had the price of $1900 and they said that if i wanted that one I had to pay the resale price of $2400 so i still needed out of pocket $600 and I said but the price says $1900 and with no shame at all they said thats for someone that comes in and buys it here in the store but since you are using credit then you have to pay de resale price. The customer service was terrible and the way they steal people’s money and taking advantage of students its totally wrong. I hope they are giving money back to the schools for having them as the renters for their bands.
19. Piano Lessons Online
Address: 2941 Michael Dr, Newbury Park, CA 91320 , Casa Conejo , California , United States
