The guys in the shop are awesome. I hope this store grows in the future!
Very organized. Great music mentors.
Nice place
You can take a variety of lessons, buy musical instrument accessories, and enjoy musical performances.
friendly staff, great selection, need to turn house music off, so I can hear the instrument I am potentially going to purchase.
Friendly but limited selection
Great selection and helpful staff.
I tried selling a trumpet to these folks the other day. Simple enough, right? Well I though so. I went in Monday and was told their trumpet guy would be in Tuesday, so I left it with them. Wednesday afternoon rolls around and I hadn’t heard from them, so I went in and nobody could tell me what was going on with it, so I left and waited. After not hearing a word by Friday I just picked it up and brought it back home. I can’t speak for the buying experience at this store but the selling experience is awful.
I ordered from 10,000Hz records for their post record store day sale online. The website was very easy to use and shipping was very fast to Illinois.
Russ even reached out individually to let me know he was going to combine two separate orders and refund me the shipping difference. Will definitely reorder from this store again in the future after this wonderful experience .
Amazing section and helpful staff will be shopping there for all my records
Great place for Vinyls
Store is great and the people running it were inviting, however I have to subtract a star for forcing customers to wear a mask. I don’t even have to do that at most doctors offices now.
Nice selection, some prices seem a bit high but I’m not really familiar with the market enough to comment.
Unfriendly and unhelpful upon arrival. Didn’t make any notions to offer help. “Let me know if I can help you” is one suggestion I would offer the employee at the desk to say when customers come in your store.
Masks are required for entry, no exceptions. I will never set foot in this store.
Surprisingly bad.
6. American Guitar Boutique
Address: 707 13th St, Phenix City, AL 36867 , Chambers County , Alabama , United States
Mike gave me fast, acurate, knowledgeable service at a great price. I bought a G&L guitar and had it shipped to Canada – this is often a long, expensive, frustrating experience. Not with these guys. 12 days from order to playing, and it showed up at my door in tune. I recommend American Guitar Boutique highly.
The guys were super helpful and knowledgeable. Great selection
I am new to the area and I needed guitar strings and American Guitar Boutique had been recommended to me by several colleagues and friends. The staff are friendly, helpful, knowledgable and professional! The store is well stocked and handsomely displayed and is easy to locate with ample parking, etc….I could continue……needless to say, I’m impressed and will return without hesitation! Thank you John, I enjoyed meeting you and look forward to visiting again soon! I highly recomend you visit American Guitar Boutique for any or all of your musical meeds!
Very helpful and patient
Bien
Super helpful. I didn’t buy anything this time and they didn’t treat me like any less of a customer. I’ll definitely be back to get my LP set up.
Plays way too high for stuff like that
Ended up paying twice as much as quoted for replacement of one peg on bass. Paid for two when only one needed replacing.
It took 6 weeks just to change the bridge and put some new strings on. They said they would call and they didn’t. Went to pick up the guitar and it has a huge chunk taken out of the neck! I will not be bringing anything to this store nor will I send anyone their way.
7. Lisenby’s Music Shop
Address: 831 S Memorial Dr, Prattville, AL 36067 , Chambers County , Alabama , United States
Very friendly customer service, and they worked extremely quickly to get my order shipped. Definitely recommend using them!
I went in to buy a Keyboard and walked out as a very Happy customer! Customer service was very friendly and knowledgeable as well! Ty Bailey Brothers for making my passion in music become a reality! Highly Recommended!
Excellent customer service. I worked with Gibson over six months in trying to find a warranty replacement, and within a week of Gibson enlisting Bailey Brothers to help they had my issue resolved. Bailey Brothers had a great selection of awesome guitars and were very helpful in picking out the right one. I will definitely take a look here the next time I’m ready for a new Gibson.
I needed to buy instruments for my Middle School kids. They were very upfront with their prices and seemed to have the best deals.
Great customer service. Great selection. However, I was NOT thrilled to see their logo custom printed onto the snare head I bought. Would have received 5 stars if not for that. Going to remove it with some acetone.
good staff well organize not bad products
No stars really. Not a very good merchant. Let someone use my credit card number without the card! Be careful!
Dishonest, and disrespectful. While I’m aware they have an “all sales final” on used gear policy, it is their responsibility to properly inspect the gear they take in and not sell something that is damaged internally (in my case, a guitar amp). Idiot salesman also had a smug grin on his face the whole time my brother and I were having to deal with it (all 5-6 hours) and was making snooty comments back and forth. In a nut shell they sold me a dead amp and then laughed in my face about it. If this is how your business treats customers, don’t expect to be a business for long. I attempted a purchase with Bailey Brothers about 8 years ago. Was not a pleasant experience. This one wasn’t either. Rest assured, that’s it. I will not be back.
Update: Hey the owner called me just to prove they really do not care about customers. Tried to minimize what happened, and basically acted exactly like Keith did. Also a robotic “I apologize but we’re not going to do anything to fix it” does not count as rectifying anything. Gee wonder why the Southside store closed! Oh yeah and if you have a bad experience with them and they don’t own up to it they’ll do like any typical teenager does and tries to badmouth you on Facebook, then stalk your page. Very mature. Screenshots are great though aren’t they?
PS: Oh and buddy, if I were mad and desperate to pay my rent, then why in the heck did I buy a $700 amp from you? Nice try.
I explained to them thoroughly what I needed and they sold me the opposite! It all about sells and f**k the customers needs! Stay away from the southside location!
9. B&C Music
Address: 314C Billy B Dyar Blvd, Boaz, AL 35957 , Chambers County , Alabama , United States
I’ve known her since Albertville, Connie is Alright!
Wide selection
Love my Sigma
Friendly local place and with high prices but a good selection and knowledgeable.
Has variety of instruments and types of music. Carrie is a bubbly personality there
Great little music shop. A good place to look for a starter instrument or replace an existing one.
The people are not friendly, the merchandise is overpriced, some equipment is not even new (and it is damaged) although they don’t disclose that information, and getting around in a wheelchair is next to impossible. The lady at the register didn’t know anything about the equipment. It is definitely worth the drive to go somewhere else.
this place is burnt!
Awful place with cheap brands and overpriced / broken used instruments.
10. Ron Partain’s World of Music
Address: 1914 Cogswell Ave, Pell City, AL 35125 , Chambers County , Alabama , United States
Amazing store . They are so very helpful and kind .
Great place. Have all your music needs. Karen will order if needed.
This place has got to be the best music store I have ever been too. The people are very nice and care about their customers!
Wonderful music store.Friendly staff. Very helpful in supplying me with what I needed from instrument to private music lessons.
Nice place. Good selection conveniently located.
It’s a shame places like this will be going out of business soon. If they would have what I needed or was interested in like certain pickups or more interesting pedals and better guitars this would be an awesome place the last time I went in there the walls were filled with Nashville guitars and they had a couple good electrics but literally every acoustic guitar hanging on the wall was a Nashville guitar and I was looking for a Taylor or Martin but I’ve never seen anything like that in that store I go there to buy picks and strings but that’s only because they don’t have a guitar store in Talladega. When they don’t have pickups I need they asked me if I want them to order it but in this day and age I can just do that myself and get it for cheaper because looking at the price of the looper pedals they’re not buying them wholesale they’re buying them straight off of a website and marking the price up.. The people are super nice I hate giving a three-star review but I’m just being honest.
Walked in today to look around and from the moment I walked in the door, the older gentleman (I guess the owner?) had his eye on me and was watching me like a hawk, made me feel unwelcome to be there. He asked if I was looking for anything in particular and when I told him very politely he didn’t have what I was looking for he arrogantly told me “I opened this store in 1973 and everything you see in the store is priced the same as you’d get it online” like ok bud I wasn’t complaining about the price you just don’t have what I was looking for. When I told him I wasn’t looking to buy today, and was just looking around he made a sarcastic comment about “well if you’re not buying, we can just put this back on the shelf” ??? I continued to walk around and look at some more product and he continued to watch me like a hawk until I got in my car and pulled out of the parking spot. All of my musician friends have recommended I don’t frequent this store, and I can honestly say, after that experience, I will not and will tell anyone that asks not to either. Lousy excuse for customer service.
I read reviews for this shop and thought it was an honest place to sell my gear. I walked in with an Epiphone AJ 220, with an Epiphone molded hardshell case I bought seperately, and an Epiphone “Snake Pit” 15w practice amp. ALL in like new condition. She plugged the guitar in and it was only the fourth time it had ever been plugged in. I never put the guitar in the case without wiping it down first. Look everything I listed up for yourself, and you’ll see what I lost. I messed up and let the lady know that I was in dire need of money for my family. The old guy asked where I bought it, and when I told him, he said he’d lost alot of business to “places like that”. No. I looked around the shop, and all he had was used gear that had been repaired and put up for sale. Junk. My guitar was the nicest instrument there! The reason he’s losing business is because he’s trying to sell junk and beating people in need out of what their instruments are worth. The lady acted like she was on Pawn Stars! If I hadn’t had needed the money really bad, I would have told her where she could stick her $200! That’s all they gave me for everything I brought in. Look up the items I listed, and you’ll see I did my part to support this business! The reviews I read must have been friends of theirs, because they definately misled me. Not fair at all.
11. Art’s Music Shop, Inc
Address: 4647 US-280, Birmingham, AL 35242 , Chambers County , Alabama , United States
Went in for parts to a 100 year old antique baritone. Woman in there named Hannah was awesome and helped me replace several items. Answered all of my questions and was overall awesome. She could probably fix anything that came in that door and I wouldn’t hesitate to go in if you need a repair.
Great place to go.Got my new clasical guitar there.
Helpful and kind.
Very helpful and friendly
Good. place to shop for all your. music. needs.
I called and they didnt answear
You should think about buying an instrument from another source, this place is a money pit, will find ways to charge you more than you should have to pay. They have in-house repair but will charge alot for any normal wear and tear, when you turn in a rental instrument after just 4 months rental. Ended up spending around $500. Should have bought an instrument elsewhere and would have owned it for that amount. Wish I had listened to my intuition. Lesson learned.
High pressure sales tactics on major purchases. Uncomfortable atmosphere throughout the store, once you state that you might not be purchasing item that day you might as well be dead to them. Stuck up to say the least. Support other businesses if at all possible.
SCAM! Just buy an instrument off Amazon with Affirm or some other if you need to make payments. The markup isn’t justified by the TERRIBLE and antiquated policies and customer service.
AVOID! THIS IS A SCAM!
12. Homewood Musical Instrument Co
Address: 1712 28th Ave S, Homewood, AL 35209 , Chambers County , Alabama , United States
Knowledgeable, talented, and friendly. He took time to explain the process of repairing the 2 guitars we left. Awesome people, busy lil shop. We’re looking forward to our trip bach there to retrieve the guitars. Well worth the 2 hour drive.
They do amazing work, super friendly and helpful.
Best folks around for any instrument maintenance you need!
Good product, Good service.
Friendly atmosphere and lots of instruments.
I’ve never dealt with someone so rude over the phone. The owner tried to guilt me with sarcasm and acted like victim when I questioned a price. Full story: I asked to order a cello string. All was going well (owner answered questions about speed of shipping and availability of the string), but then he quoted a price ($81) that was far above what other shops charge. I said respectfully that “I’ve purchased the string for $45 at other walk-in shops” and he became sarcastic and argumentative with me, claiming he was “holding my hand” through the process, and said “Well, I have to pay $35 for this string so what do YOU think is fair for ME to make? $15? What is 35 + 15, huh? Ohhh, maybe $50 is more than you can afford?” A simple, “well this is my price” would have been fine as a response from him, but I felt disrespected so I hung up and decided I’m never going to spend a dime Homewood Musical Instrument Co. I advise everyone else to steer clear of this shop and the guy who owns it.
13. Redbox
Address: 603 US-29, Valley, AL 36854 , Chambers County , Alabama , United States
Always a great place to shop….great prices and service.
My family store
I had a wonderful experience at the Wal-Mart In valley alabama. The sales rep. That helped me waz named Krystal miller. She went above and beyond to help me and my girlfriend with our purchase of our phones. Also helped us swap over from t mobile to total wireless. Her personality and the patients she had with us made our shopping experience fantastic. I give Wal-Mart and Krystal Miller an A+!
A necessary evil…
Service is not the best so be patient
Was good
월마트직원이 불친절하다는 느낌을 받았다
It is a hit and miss with this Walmart. When we need groceries the most, their shelves are empty… literally. Not sure what goes on here. They also sell spoiled items.
Just didn’t have anything stocked up on the shelves at all. Looked bad for Walmart!
15. Lake Information Recording
Address: 824 3rd Ave, West Point, GA 31833 , Chambers County , Alabama , United States
I love this antique shop! The lady that owns it is super sweet and welcoming. I like to visit when I can. She has the most unique stuff! This place is a hidden gem and a definitely must see if you are out antiquing! Definitely worth the drive!
The owner is the sweetest woman. Really enjoyed speaking with her. She has tons of items too. Lots of smalls, plates cups etc
19. Highland Music
Address: 3000 Clairmont Ave, Birmingham, AL 35205 , Chambers County , Alabama , United States
Got a good deal on a used Vox guitar amp. The staff are knowledgeable and friendly. I fully intend to return.
Pretentious and overpriced….typical music store snobbery
Twice treated very rudely by staff. I’m over it.
As a local of BHM I’ve been to Highland Music many times over the last 10 years or so. They’ve always had an interesting selection of gear. You’ll see the usual flow of second-hand gear pass through. It seems like a popular place to sell your guitar or amp on consignment. Highland also has some neat vintage stuff. They have several vintage CBS era Strats hanging out behind the counter. They have always managed to have a few other vintage Fenders too. They even have a literal wall of vintage Fender Champ amps that include tweed, blackface, and silverface era examples. So why the low score you ask?
The problem with Highland music is the people working there consistently give customers a negative experience. These guys are unknowledgeable in the gear they carry-not the biggest deal. That would be easily forgiven if it weren’t for their habit of just making up stuff to sound smart when they don’t have an answer. What’s worse than this is their attitude toward customers. Don’t bother asking to play one of those cool vintage guitars. You will only be met with a snide remark about how you probably can’t afford it. Both myself and friends have experienced this kind of rude talk from Highland Music, and it’s honestly lead to our decision of willfully not spending our money there.
I do not intend on bashing this store. I am not an angry internet troll, and this is not that kind of post. I genuinely want to see Highland Music succeed. Despite the faults I have complained about, I think it is the coolest guitar store we have in BHM. I would love to see these sort of things change.
20. Guitars and More LLC Gardendale
Address: 1128 Main St, Gardendale, AL 35071 , Chambers County , Alabama , United States
this place is awesome. Super friendly staff. If you need a guitar set up or repaired they also do that for super cheap and great work.
They are friendly and it’s Hands-On when it comes to the guitars
I enjoyed my visit to your shop. Thank you for the good deal on the guitar.
Friendly staff and good service for a small buisness . your go to place if you dont want to drive a 100 miles to Guitar Center store .
Great sales,super repair work!
Great local guitar store. Eric does a great job running this store.
I went in yesterday and asked about a Gretch open back banjo on the back wall that didn’t have a price tag. The reply I got from the bearded gent behind the counter was ” I don’t know, probably $300 or something”, and then he walked away like I didn’t exist. The vibe I got from him was “I dont want to help you. I won’t help you”. I buy a LOT of instruments and spend thousands of dollars per year on all sorts of music equipment, but this store has shown me that they don’t want my business and they aren’t interested in having any sort of customer care. I didn’t want to go to Guitar Center anymore, I would like to buy from a local store, but Guitars and More has discouraged me from doing any business with them. My advice to other customers is to go elsewhere. They don’t want your business and they don’t deserve your business.
The people are nice but the stuff you buy here is garbage.
