Did excellent work on my old trombone, very nice people!
Very helpful and informative
I came in with a horn to have repairs done to it. I needed to have my saxophone’s neck recorked. I needed additional repairs, but above all needed the recorking. The repairman came up, looked at the instrument brand and said he could do nothing for me because if he broke something, he would have to make a part. I thanked him and walked out. I thought by the ratings that this would be a location with skilled craftsmen, but instead feel like it’s people prone to mistakes so they can only work on standard brands and not all instruments. I’d consider calling before coming. They are the only place around for quite a distance and driving over 60 miles to be treated like this felt very awful!
3. Palmer Music Company
Address: 1131 Front St, Conway, AR 72032, United States , Clarendon , Arkansas , United States
Been looking for a good shop to take my Martin to. These guys are really professional and know what they are doing. I’ll definitely use these guys again.
Really nice folks.
The Palmer family are some of the kindest, most selfless people I know. My boyfriend is a huge guitar fanatic so I shop at Palmer for small things for him that could help up his guitar game! They are always so eager to help me with whatever I need. It’s a wonderful environment and such a great way to shop locally. If you are nervous or scared to stop by a music store if you are just starting out because you are afraid of being seen as ignorant, DONT BE! I highly recommend Palmer Music Co to anyone who does not know much about music, but would like to learn more! They supply a judgement free experience to make you feel like part of the family.
My guitar was in for repairs for about 4 months. Almost no communication was provided about status of the repair work. It’s understandable with Covid making it difficult to have parts shipped, but the lack of adequate communication was uncomfortably disappointing. I don’t blame the young individual who was working on my guitar, but rather leadership who should have provided direction on appropriate and timely customer service communication. It doesn’t matter to me that it would have taken considerable time for repairs. But the lack of communication stating that due to a backlog in parts, and it was just a waiting game, would have been enough. A 30 second phone call every couple of weeks or so to advise a customer that no progress has been made is better than nothing…it would have been enough to have left my guitar there for months longer. The ironic thing about all this is that I really like the store and the people at Palmer Music, so I will most likely continue to purchase my music supplies from them and I hope my experience there was a one-off….
I was looking at electric guitars and they didn’t offer to let me plug any of them in. How are you truly going to know if you like one or not if you can’t hear the sound.
Talked to Joey in the store today. He took some time to help me plan for an upcoming purchase for our church. They have a large selection of all kinds of musical instruments and they do lessons, as well. Knowledgeable and helpful staff. Highly recommended! Thanks, Joey!
Went in expecting to buy a new guitar on 01/26/2023. The man behind the counter was very unfriendly & unhelpful.
I found one I wanted to buy but I just didn’t really want to give my money to a person who didn’t know how to smile.
Another employee walked by and was even more emotionless than the other guy. I left feeling very unwelcome.
I will not be back.
Go to GUITAR CENTER instead (you can actually have FUN there).
4. Cooper Music
Address: 914 W Main St, Russellville, AR 72801, United States , Clarendon , Arkansas , United States
Excellent service. Cooper Music has gone the extra mile for me in every interaction, from finding high-end instruments to coming through with a short-notice repair before a gig that evening. You won’t find service like that over the internet. Highly recommended.
Great, honest music instrument service.
Visite este lugar porque andaba en busca de una flauta y aqui la encontré
No good at all
5. Music City
Address: 5121 Warden Rd Suite A1, North Little Rock, AR 72116, United States , Clarendon , Arkansas , United States
The guy I spoke to was a ton of help, and really knows his stuff. Come here if you want a good deal on some guitar parts and hardware.
Super quick and knowledgeable! Got everything I needed to get my kiddo up and going with her new guitar!
Loved it! They have a great selection of not only pianos but guitars, amps and a lot of other accessories. The staff were very friendly and helpful!
Great people, a very old store
I went into to buy a guitar. Very small selection
Lots of sheet music and DVDs but it is all on the computer today. Wonderful people. I wish them well!
My visit was to test the integrity of an electric guitar I had. Spoke to the guy behind the counter. (The one with the gray streaked goatee). Told him I was preparing to sell it via Facebook, and all I want to do is see if it sounds as it should. He said it was ok I was like great thanks. The buyer was from outta town and was shopping for guitar supplies. She had just bought amp still needed a cord possibly more. Asked her to meet up there since she was just down the road. She wanted to go in do to the rain. Instantly he started ranting that he’s a business man a professional and I was shady for what I had done. I was very polite. My reply ( I’m sorry I brought you a customer sure she meet up with me to buy a guitar for cheap but she still may need something) she was there for his childish act. ( she replied I do need a cord) He didn’t even bother to respond to her. He looks at me says someone smells bad like cigarettes… Wow 0 stars for your sir. Where’s your public relations at. Your welcome for that sell.
7. The Musician’s Exchange
Address: 2221 Alma Hwy, Van Buren, AR 72956, United States , Clarendon , Arkansas , United States
Had my guitar amp fixed here. Thought it was done for but now its roaring again! Mark did a great job!
Amazing service, great selection! Wish I had stopped in sooner
Great service before, during, and after the sell!! Friendly folks and great repair department!!
This is one of only a handful of places in the River Valley you can buy instruments and accessories from. It’s a place I can drop in quickly for new strings or sticks. They offer some set-up/repair services from entry to intermediate difficulty. Keep to the kids close (or at the house), as various instruments and/or parts are laying around in some areas of the sales floor, making for somewhat treacherous terrain and unclear pricing. Staff are generally friendly and helpful, though you may have to approach them directly for help. I prefer this myself. Glad they’re here.
Had a hard time trying any of the basses or bass amps….nothing was even plugged in…..had to run extension cords all over the place . Then the basses and amps were so crowded could not move to even try the gear out. Didn’t feel like rerunning power to the whole department to try any other amps out. Shame would have tried more gear out….but just wasn’t expecting to hook it all up myself. Sorry guys you lost a sale….take ten minutes plug In couple bass amps everyday instead of sitting out smoking…..dude you know who you are….you shut the door on my wife as you went back in after your cig break….seriously….Shame store has potential
Great places to take your child to get a school band instrument.
Unfriendly staff
Hate it I could not find a clarinet ,:(
Dropped my guitar off before Christmas was told it would be ready 2nd week of January. Called 3rd week was told not yet. Called 1st week of February was told it was being repaired. Called 4th week was told it would be ready today or tomorrow. Still not ready. Called March 2nd was told still not ready had not started on it had no idea when they would start on it or when it would be ready. Then the smart ass says if I am in a hurry I could just come and get it he did not care.
8. Guitar Center
Address: 12315 Chenal Pkwy A, Little Rock, AR 72211, United States , Clarendon , Arkansas , United States
Ask for Ed he will hook you up with the best deals.
More gear
Customer service was great
Even with all the hassles of covid, the employees there do everything they can to help you with your music needs.
Great service, they were really busy for a Sunday afternoon.
Not the greatest equipment is often damaged. But service is okay enough.
The help was rude.
Called to make sure they had a lap Steel Guitar. That was on sale for 99 bucks in their online site. They had a hard time figuring out what a lap steel guitar is. They told me they don’t stock them but they would have to order it. I then could drive the 90 miles to pick it up. I always try to buy local but most of the time I’m told to go somewhere else to buy or they will order it . I already knew I could buy it for a little less through
(Musician’s Friend ) online without taxes and free shipping. I ordered it and will get it in a couple days for less. So much for local it’s a sad thing when they don’t care .
I guess you need to be a musician to be worthy of help at Guitar Center. I called them earlier today because I wanted to purchase a banjo and lessons. I am not a musician and have never really played an instrument, but I have always wanted to learn to play Bluegrass on the banjo. The friendly gentlemen I spoke to on the phone (no need to mention names online) told me to come in and ask for him.
I went by there this afternoon and he said he had to leave for a lunch break, but he could show me where the banjos were located. So he pointed me to a wall of banjos and then left for his lunch break. I understand needing to take a lunch break…no worries at all…but I asked if someone else could help and supposedly someone was going to come help me.
So after standing there picking up random banjos for 20 minutes, and feeling like a total idiot, I went up to the front desk and asked for help and asked a couple of questions.
I was told he would check on my question. I walked around the store for about 10-15 minutes, always within sight of the front desk, and saw multiple people arrive and get help. I sat on a stool for a while and finally a different gentleman came up to answer my question and I said I came in to get a banjo and sign up for lessons and that I needed someone to show me the banjos and answer questions. I was interested in a nicer used one (more expensive) versus the lower-end new models. He asked me to wait a moment and he went to the desk to answer a returns questions for another sales rep. That was no problem, they are busy, but he then moved on and helped other people. I stood around for another 10 minutes or so thinking he would return. I again watched as they helped other people that not only came in after me, but even ones as they arrived through the door. And at different points in time the gentleman behind the desk was helping no one at all and even looked over at me a couple of times.
They were clearly very busy, and I do understand that. But I was ignored consistently and felt foolish. I had cash in hand and was ready to make the purchase. I was really disappointed and felt silly…like I really didn’t belong there.
I am not big on writing negative reviews, but this really bothered me so I thought I would share my experience so other people new to the music scene will at least be aware of my experience. Perhaps this was an anomaly…I just don’t know.
9. Big Event Music
Address: 149 E Grand Ave, Hot Springs, AR 71901, United States , Clarendon , Arkansas , United States
Great music store. Very helpful. Seems they pretty much have it all.
Great place to record your next CD
Thank you, thank you Mike and Big Event Music. On a Saturday on a holiday weekend with the blues festival onging, MIke repaired a shot jack on my Telecaster that I was set on gifting to my daughter as a surprise. Big Event is my go to place now in Hot Springs.
Nice music shop.
These guys are always willing to help and are really knowledgeable .
Great people, over priced used stuff. Knowledge staff with understanding across most instruments. Some nice and not so nice used guitars in stock. BEM is part of the problem in this online society, people will come here to see things in person, then go to Musicians Friend to buy. Give it a try, but you will probably end up buying somewhere else. Jeff
I bought a lot of things from Brent when the store sold instruments and amps and was always happy with them. Unfortunately, things have changed. I brought a guitar in that needed a rewire job. I was aware they were busy with festivals but they kept my guitar for 2 months and finally called and told me they didn’t have time to fix it. Needless to say, I wont be back.
Holy cow. I didn’t even know this place was open until I went inside. Not very inviting and the whole building needs renovations. Seemed very trashy. Almost made me feel like the items there have less value just because of how badly ran the building is.
Not enough inventory
10. Arkansas School Band Service Inc
Address: 508 Lillian, Benton, AR 72015, United States , Clarendon , Arkansas , United States
Great shop if you need to purchase or lease band equipment.
I had to get my son some items for his school instrument. I had no idea where to go, but was recommended to visit this place. They had all the items I needed for a good price, and even recommended better options that saved me some money.
These people are always so kind and helpful!
Very friendly staff!
Lovely and very friendly staff. They are so welling and happy to help you with anything you need or may have questions about. Definitely recomend going here. Only reason didnt give them 5 stars, is some of the items/parts are pricey compared to online. But if you need it immediately or just cant find it online then go here. I’d also recommend comparing their price for what you need before making the decision. They have things on sale.
Very nice place
The lady that works in here, is like you are bothering her when you come inside the store, like really? Anyways after coming back in to make a payment as my wife had forgotten to one time, she didn’t mind being nice once she knew she getting money. Flute is almost paid for, and will never come back if we need another item.
11. Shuffield Music Company
Address: 610 Main St, Arkadelphia, AR 71923, United States , Clarendon , Arkansas , United States
My “go to” place for any band gear, lights and sound. Paul knows his stuff and is always ready to help. I love dealing with an Owner Operated family business.
Gotta enjoy this place. I mostly go for strings for my guitars, primarily D’addario, Dunlop, and Exlir, which they carry here. I’ve bought the handful of others, though: straps, picks, cables (Stagg, to be exact). All solid and worth it. Quality stuff here.
Good folks here, it is a pleasure to deal with Paul he is a kind hearted person and eager to help, he also is a great musician and knows his way around the guitar.
Great local music store. We have shopped here for years.
Not to bad
Good place to buy guitars, don’t ask them to fix anything you own uness you want it damaged.
I’ve never been in the store,I called looking for someone to do a repair an set up on my violin. They referred me to Bill Carter. The best most giving string instrument repair guy I’ve ever met. So they get 5 stars for that
They are great. But they closed the business. They still do instrument repairs from home though.
Very rude!
13. River Valley Music Center
Address: 407 N Arkansas Ave Suite 5C, Russellville, AR 72801, United States , Clarendon , Arkansas , United States
Love the selection and staff here. Their selection of Aria classical guitars is lovely, and their prices are fantastic!!! Everyone whom I have had the pleasure of visiting with has always been a delight to talk with as well. Was first referred up here by Josh over at Hippie Palace. Stop in and check them out; you will be pleased you did
Wonderful teachers very flexible schedules and I always feel at home being there!
Arrived around 1:00p.m. and doors were locked but lights were on. Luckily there was a kitchen gear store across the hall with the sweetest ladies running it (seriously, give them a visit they’re so nice) killed about 30 minutes in there before waiting on the hall an additional 20. Dude showed up and unlocked the door, I got excited, then he turned off the lights and relocked the doors. I just wanted some guitar string and a string winder… So yeah, Valley Piano was great, just go there
I’ve been by here twice to buy a guitar case and sign my kid up for lessons. First time they were closed (not a holiday) and the second time, they were open but no one was inside.
14. Clarendon
Address: Arkansas 72029, USA , Clarendon , Arkansas , United States
15. Cousins Music
Address: 1604 Rogers Ave, Fort Smith, AR 72901, United States , Clarendon , Arkansas , United States
What an awesome guy running this shop. Shop is excellent, I couldn’t recommend it more highly. Thanks for being a part of our community!
Best guitar repair tech! Has tended to my husband’s guitars for years and always does a top notch job. We will be traveling from NWA to patronize Beau’s business because he’s the only one my husband trusts with his guitars!
Beau does awesome work! Fret work, guitar repair you name it! He is always responsive and willing answer any questions you may have….about anything! Thanks Beau! The J50 still playing like a champ after the refret!
Good repair work
16. Redbox
Address: 917 Madison St, Clarendon, AR 72029, United States , Clarendon , Arkansas , United States
