This is my go-to store for all things music education related. From private lessons to instrument purchases and repairs, Stewart’s Music does it all! You’ll get friendly, personalized service from Sam and Jim (which you won’t get at the big chain music stores). I highly recommend this store to my students, parents, and all fellow musicians.
Great store! The owners are super helpful and friendly. Good selection of instruments, accessories, and sheet music. Their service can’t be beat.
Great service, wonderful selection!
Terrible customer service. Took my flute to get repaired and instead of just simply fixing what needed to be done to it I was told I shouldn’t have bought an off brand flute. This was all I could afford at the time (as a teenager). I am looking to invest in a new one but honestly it is no ones job to criticize the instrument I have. I waited for the repair to be done and called 3 different times on it. The repair person got sick which is understandable. When I called the last time they said it was finished and I asked why they never called me to let me know they said that I said I was going to come in regardless. Which is true. But still does not explain why no one called me. Overall a bad experience. Was treated very poorly and will not be going there again.
Absolutely awful owners were nasty and they charged way too much for a simple repair just go to music and arts its easier and cheaper
Simple advise dont scream at your costumers to get business
2. Westbury Music
Address: 686 Main St, Watertown, CT 06795 , Comuna Ostrov , Connecticut , United States
Amazing service! I went in with my acoustic guitar to get restrung after I tried it myself and failed. They were able to find out what was wrong with the guitar and fix it and get it re strung very quickly and very inexpensive!
Awesome place, great staff, very knowledgeable
I went in today with my daughter’s violin which was bought elsewhere. It needed to be tuned and I panicked when I messed up one of the strings. I called Westbury Music and they told me to come in no problem. He tuned the violin and was super nice. He didn’t even charge me for his time. When we are ready to upgrade our violin we will definatly be coming here. Thank you so much!!!
Ordered instrument for my son, was told to pick up the next day, went the following day to pick it up and it wasn’t there. Also bought a box of reefs for the instrument and was given the wrong kind. The gentleman that waited on us was polite, although he didn’t recognize us even though we had just been in the day before!
Staff is very friendly and knowledgable.
excellent store, good Fender Selection, nice acoustics, lessons, and school instruments.
3. The Music Shop
Address: 22 Mc Dermott Ave, Torrington, CT 06790 , Comuna Ostrov , Connecticut , United States
Super nice owner. Shared his knowledge about local music scene and programs. I am coming back!!!
They were very friendly and had great prices. This will be my regular music shop from now on!
Our 13 year old son has been taking private saxophone lessons at ” The Music Shop” for over 4 years, starting with Leo Liddle. Keith Wilson, a very talented musician took over as his teacher and we love his dedication and perseverance to help expand our son’s musical knowledge with the sax, while also making it fun. The expansion of his new location makes the updated atmosphere a wonderful learning environment, and also has great on site repair service.
4. Bethel Music Center – Instrument Sales, Rentals, Lessons and Repairs
Address: 273 Greenwood Ave #101, Bethel, CT 06801 , Comuna Ostrov , Connecticut , United States
Ordered a Kala Baritone Ukulele in from them and they got the order in right away and for a very good price. The one that initially arrived from the manufacturer was damaged either from the start with or during shipping to the store so they immediately sent for a new one. The next one that came was spotless. The store handled this incident very well and I love my new instrument; the customer service was excellent and I cannot recommend this place enough. If you are in the area, buy from here and not from Amazon!
My son has been taking lessons here for a little over a year and we absolutely love it. Very accommodating if you have scheduling issues or need help renting/buying the instrument. I did wish they had more instructors but that seems to be an availability of teachers issue not a store issue. Highly recommend.
Where else? Where else in the Danbury/Bethel area can you get all the music, Muzak, musique y musica Stuff and Expertise at all levels and for all genres that you may need?! Where, I ask you. Go ahead, try and tell me. But don’t try to tell me you’ll find nicer, more helpful staff than Sarah and Sophia and Juan and… Don’t even.
Just stopped by quick. Had a great hour. They are the best
Instrument rentals are great for their prices
Good info from employees
5. The Music Score LLC
Address: 2315 Silas Deane Hwy, Rocky Hill, CT 06067 , Comuna Ostrov , Connecticut , United States
I have been taking piano lessons with Gil Flores @ The Music Score studio for the past 2 years and have had an excellent experience. Gil brings a wealth of musical experience and teaches in a very understandable, nonthreatening manner with reasonable expectations and positive feedback. Relates well to all age groups.
Great service! Nice friendly owner
My daughter’s piano teacher in East Hampton recommended this store for the purchase of a piano. Thank you Gil for your help selecting one of your pianos. We purchased our piano several days before Christmas as a gift for my daughter. As it can be challenging to find delivery at the holidays, the store owner went out of his way to deliver the piano personally on Christmas Eve. The piano sounds wonderful and my daughter was thrilled. Thanks for the excellent service, wonderful piano, and beautiful music that now fills my home.
My daughter is signed up for lessons and her teacher is great (I hear the others are as well). Just try not to deal with the guy that owns it.
Very knowledgeable and friendly.
Arrived at 10:00am (they open at 10am, but not today). I waited and they finally arrived. All I needed was guitar strings, but they had none. What a waste of time.
I tried to return my daughter’s Viola due to the school no longer providing classes. It was a total nightmare to get an answer in regards to my credit. They are very irresponsible and I am very disappointed by the lack of care towards my return which was even misplaced! Mom and dad are not helpful at all and he should really look at keeping them home, they make things worse!
6. Woodbury Music Shop
Address: 766 Main St S, Woodbury, CT 06798 , Comuna Ostrov , Connecticut , United States
Great honest shop here. Had a great online interaction with Dave via email. Want to know why I trust them? Because they talked me out of a purchase. Ha! Thanks again!
A hidden gem UPSTAIRS. Don’t miss it. Dave the owner is great, and talented. Patrick Gill is the PREMIER guitar TECH in the whole northwest CT region. He works miracles at a very fair price. Excellent teachers, Will for piano and keyboards and Mike for guitar and bass. Better check them out. I only trust my guitars to Dave and Patrick. Won’t go anywhere else. Seriously.
Woodbury Music is the best shop around of all of your instrument needs! The shop owner Dave, is both friendly & knowledgeable! I have gotten both common things done (fixing of saxophone keys) as well as unusual things done (fixing of a dulcimer bridge) and everyone has always been great! I have also taken lessons for almost three years now, and my teacher Mike is not only a dedicated teacher, but also a very talented professional. Stop by and check it out!
7. George’s Music Center
Address: 905 New Harwinton Rd, Torrington, CT 06790 , Comuna Ostrov , Connecticut , United States
Best guitar and amp. store I been to yet.
Owner George is the most knollegable guitar and amp. Dude I’ve ever met, that’s saying something since I’ve been a pro. guitarist for 51 years now.
He carries PRS. Suhr, and has MANY pre CBS. Fender amps as well carries Messa Boogie!!
Great guy, great store, what more do you need?
Norm Cote
My son takes lessons here. They are the best.
There’s the place that has a right equipment for professionals.
If you’re not looking to go too far to get musical instruments. Look no further. Expensive though. But if you don’t care about prices, go for it. Not much of a selection though.
Nice shop
Meh
After going to this place; I must say I will never go back there again. The owner is so rude and disrespectful. Its not even funny. The owner needs get off his anthropocentric state of mind.
This place is just awful. The owner is so rude to us that i will never go back. We rented an instrument from him because our normal music store didnt have the instrument and when the instrument broke he said it was our fault and that it wasnt covered and then bad mouthed our local music store.
8. Middlesex Music Academy
Address: 440 Main St, Middletown, CT 06457 , Comuna Ostrov , Connecticut , United States
Great service – they fixed my instrument while I waited, gave clear instructions on follow up care, and I was all set for my gig that night.
Highly recommend for instrument repairs. Staff was knowledgeable and helpful. Got my sax playing like new again for a very reasonable price in 4 days. I will be back here.
My husband has taken music lessons at MMA for awhile now, and is very pleased with the instructor. He has also brought several instruments there for repairs or to evaluate for purchase, and has been really pleased with the owner, Matt, who does the repairs. Matt is very knowledgeable & thorough, and is a great help to determine whether instruments on eBay or craigslist are truly worth it. His repair rates have been extremely reasonable too, and he’s even made some repairs for free just because my husband is a student there. All in all, we highly recommend Matt and MMA.
The sales team made it possible for me to afford a piano for my son
I paid $80 for a setup on a guitar and got it back with the strings a mile off of the neck and the floyd rose studs so high out of the body I could park a car under it. The bridge pickup was raised until it was practically touching the strings and the neck pickup was lowered to below the pickup ring. The tech then told me that 10-52 strings don’t exist. They’re light top heavy bottom and aren’t even uncommon strings. Every time I go there they give bad advice and clearly don’t know what they’re talking about. My friend tried to buy a tubescreamer (basic overdrive) and they tried to sell him a phaser instead (completely different thing).
I signed up for a piano lesson trial online. Their site is very confusing and it’s not clear if the lesson is in-person and online. I called them, left a message but they never called me back. In the day/time of the lesson, I called them 3 times because I was having problems to contact the teacher. The guy who works there, Jim, clearly doesn’t have any customer service skills. He was rude and unpleasant. He didn’t make any effort to help me, told me a was confused and nobody else had problems. I just canceled the future lessons there. It’s easier just hire a private piano teacher. Hopefully I will never have to deal with this guy again.
I would give Middlesex Music Academy a 0 if I was able to. I called to inquire about a $150 charge when I haven‘t been confirmed by John the guitar teacher. I made a request to Matt that Tuesday was my preference but John was booked so he scheduled Thursday at 6pm. I received a text and email from John yesterday that he had a conflict for Thursday and offered Friday. I responded via text/email that would not work and inquired if this was temporary or permanent to which I did not receive a response. I let John know this may not be a good fit then. I called today to have the charge refunded and Jim proceeded to call me names, saying I was yelling & screaming over the phone and I was being rude. No need to go into the dramatics but Jim needs a lesson in manners, telling the truth and understanding that being a manager does not give him the authority to behave poorly. Never once did I raise my voice but did correct Jim several times throughout the conversation all because i asked for a refund. Extremely unprofessional and a bad look for Middlesex Music all around. I will be taking my business elsewhere. Inexcusable & theater worthy performance by Jim today folks!!!
9. The Music Shop
Address: 405 Queen St, Southington, CT 06489 , Comuna Ostrov , Connecticut , United States
I’ve been taking saxophone lessons at The Music Shop for a couple of years at this point, and I can’t say enough good things about them. I’ve had a few different instructors here, all of whom have been friendly, knowledgeable, and fun. The lesson times are convenient and the pricing competitive. I often say that learning a new instrument as an adult is one of the best things I’ve done for myself, and I’m glad I chose The Music Shop for this purpose!
Great Place.Awesome Teachers
Very knowledgeable and friendly staff.
Great place but website could be better such as pics of some used equipment. I’m a drummer and would like to see what they have for new and used cymbals,stands,drum kits etc. And prices. I have done business with them and always had a great experience the reason for three stars is the website doesn’t do the music shop justice. All and all great store great people.
The cellos were in not in good shape and we had to pay a luthiere to redo repairs that were poorly done when we received the instrument.
10. JC Music
Address: 529 W Main St, Meriden, CT 06451 , Comuna Ostrov , Connecticut , United States
Kevin and Paul have been great to work with! My daughter loves her lessons and is really becoming a self described “band geek.” It is especially wonderful that she has been able to take piano and baritone lessons back to back, thus helping this momma reduce the chauffeur duties!
My family has rehomed a few instruments and musical accessories through JC Music. The employees were so kind explaining the consignment program and taking the time to get us the best value according to the market. Everything proceeded smoothly and we will definitely continue visiting!
If you are looking for a great place for music lessons, instrument rentals or repairs check out JCMUSIC in Meriden. The staff there is amazing. They can answer all of your questions and trust me I have had a lot. Plus my kids love the teachers and the music director Sean is so patient and wonderful. Really I cant say enough good things about them
My grandson really enjoyed the music lessons and they are very professional and knowledgeable. Highly recommend them.
Would like to obtain some nice brushes and some type of top hat set used and very sturdy since I break percussion instruments all the time when I perform?
My son, Roberto Luis and Rosa live in Meriden. Are you far from the mall? I have spent a lot of time jamming in Puerto Rico to salsa, merengue, etc but my favorite is funk like Buddy Miles.
Completely disappointed. I placed an order in store on a instrument that was never placed with JC music. The customer service was poorly displayed and the options they gave us was not acceptable. I asked to speak to the owner several times and would not get on the phone and made his new employee talk to me. I ended up going somewhere else that was amazing
This was a horrible expierence. They need to get their stuff together, they had already-sold instruments on shelf. They had an amazing guitar sale and when I went to buy, it was already sold! They got my hopes high and let it down and I will not give them my money any longer.
Never have any of the literature or instrument parts I’m looking for. Took 3 months to repair a trombone. I tried to return an item and they wouldn’t give me back the cash to go to another place. The owner has blatantly disrespected my mother on several occasions and doesn’t have much knowledge of much of anything outside of rock music. As far as i’m concerned, this is the worst music store i’ve ever set foot in and would not recommend to anybody.
11. Martocchio Music
Address: 1 Massaco St, Simsbury, CT 06070 , Comuna Ostrov , Connecticut , United States
Very nice and responsive. Found a teacher to give my five year old guitar lessons with a very reasonable price for a rental. She loves it! Great place.
The band camp is phenomenal!
Wonderful staff! They fixed my daughter’s cello strings.
Very pleasant multi-faceted learning experience
12. Music Center of North Haven Llc
Address: 473 Washington Ave, North Haven, CT 06473 , Comuna Ostrov , Connecticut , United States
I walked into the store on a mission to see if any ukulele sheet music was there, to give to a friend of mine. I walked out with a brand new LUNA acoustical guitar.
Jared (?) at the register gave me much advice. Part of the purchase was a sort of “tune up” given by the owner. The owner was not there on the day of purchase but gladly accommodated me a few days later. He tweaked the neck a little which gave the guitar some unbelievable action.
Nothing but great service at this place!
Our five grandchildren have been part of the wonderful musical experience at The Music Center of North Haven. It is a life changing program for us and a chance for them to grow individually and as a group as they play together. Their teachers are incredible, very talented, patient and professional. It is an investment in our youth which is very much needed. They can learn responsibility, a sense of accomplishment in achieving goals, positivity, accountability, confidence, commitment, work ethic, creativity, morale, overall uplifting and safe experience. They perform in concerts and in front of other audiences, which enhances self esteem. They also perform for friends and family and enjoy doing it. Everyone should check out the variety of musical programs offered at the center. Owners Mark and Mary are great, as is the entire staff. Just a little note from the Miller Family.
Mark and team do a great job, even for an amateur. They make you feel comfortable and their people are good. Glad I walked in and asked for lessons. Just an all around nice experience.
First experience here, but guy greeted me immediately and helped me pick out a capo. Nice feature to have a cafe inside.
Great instructors. Great atmosphere.
Super friendly and knowledgeable staff.
I came in for my introductory ukulele lesson. The place was a mess. The chair I was told to sit on had metal pieces sticking out the side. The AC was not on. The instructor informed me he had been playing uke for about 3 years. I was charged $50 and it was the biggest waste of money. I was highly disappointed.
UPDATE: To clarify, the small bag of “trash” was a small bag of shirts and pants that were out grown and not trash which the owner stated several times and now denies. He also forgets that I was sitting there in my car for several minutes trying to figure out what the poorly sprayed wording actually stated or if it was just covering up something and i even took out the clothes in the bag and showed it to him but he didn’t care and continued to argue with me. Again, I had donated to this location before it was deemed abandoned and was accused repeatedly to get my trash out of there. I did go down the street and donated the clothes to Goodwill. The issue I have is how the owner handled the situation and the accusations that were thrown at me even when confronted with the proof that they were wrong and I was clearly trying to donate a small amount of clothes and left when asked. Move this very prominent former donation bin to the back our your lot or put a proper sign up, chain close the handle or just politely tell someone its closed.
This music center used to have a clothing donation bin out front which I have donated to many times before. It has since been painted over with illegible spray paint saying bin closed. I was standing by the bin trying to figure out what the writing said and employee came out and screamed at me to take my trash somewhere else and was extremely rude shouting at me like I was doing something illegal. He told me to bring my trash to Goodwill. Would never bring my kids here for their music needs with staff like this.
Guitar tech could not look at my guitar because he busy making egg sandwiches.
13. Guitar Hangar – Lessons, Rentals, Repairs, and More
Address: 270 Federal Rd # 7, Brookfield, CT 06804 , Comuna Ostrov , Connecticut , United States
great place to buy a guitar. picked up my Taylor 814ce there and the service was great. Well done
Hands-down the best music shop in Connecticut I have bought two amazing instruments from them and plan on buying more they are a pleasure to deal with
These folks were very helpful for me and getting me started with lessons for my 12 year old son to get a guitar and everything these folks were very helpful for me I’m getting me start it with lessons for my 12 year old son to get a guitar and everything
owner is arrogant. store is filthy. selection is limited. looks like the music section of a pawn shop.
Horrible service the owner ignored me when I asked to play
Make sure that you buy your merchandise from inside the store !! Do not get it from EBAY because you will end up with trash..
14. Caruso Piano Gallery
Address: 94 State St, New London, CT 06320 , Comuna Ostrov , Connecticut , United States
It took a giant leap of faith to purchase a piano online but I was not disappointed! They obviously know the secret having been in business
since 1929! The best prices coupled with stellar customer service. A wonderful experience through and through. I got exactly what I was looking for at a price I could afford! Also the very best reviews for online piano purchasing. There is a reason for that! Glad to add my review and thank you so much again for your help in finding my dream piano!
After 3 hours of piano shopping and driving, I didn’t have any high expectations for the last place, but wow… I was so very wrong. Immediately after walking in, I could tell that it was going to be the place, mostly because of the great selection! They had a huge selection of Steinways, and some Kawai, but they had an enormous amount of Yamaha U1s and U3s. It was hard to find a Yamaha I didn’t like! Finally, with some help from the owners, we decided on a U1, but the price still blew us away; it was considerably less than any other U1s we had found all day! The service was great, and with the huge selection, I just loved Caruso Piano Gallery.
This place is by far the best. There is a felt passion and pride in every ounce of their service that speaks for itself. Thank you again!
UPDATE October 5 2018: Richard Caruso promptly called me the day after I posted the review below. He apologized again, and very willingly reimbursed me for my travel expenses. I feel this was the ethical and right thing to do, and am glad that he made things right with me.
Original review: I flew in from Chicago to try out a Steinway B I had on deposit. The staff knew of my travel plans, and were very hospitable and welcoming. The piano, however, was noticeably out of tune on my arrival. While more accomplished pianists might not have seen that as an issue, it completely stopped me from getting excited about the piano. No sale for them, no new Steinway for me.
They were apologetic and realized their mistake when I pointed this out, but were unable to get the piano tuned while I was there.
This is a shop with perhaps good intentions, but they completely dropped the ball in this instance. I’m writing this review because I don’t want this to happen to anyone else.
I went to their store and also called them multiple times showing interest in one of their pianos. Despite the fact I showed interest and called/messaged multiple times on a piano, that piano was sold to an online buyer. There was no follow-up or a courtesy call to let me know that the product I was eyeing was gone or was about to be sold.
Nevertheless, I think that they have a good variety and a great knowledge base on pianos. I wish they were a little bit more responsive and courteous as buying a piano is a big purchase and takes time and thought.
EDIT: After my initial review, Caruso Piano contacted me and let me know that they have not reached out to me due to not getting a piano that was comparable to what I was looking for. Which is understandable. I truly appreciate them reaching out to me. I have to write that I learned a whole lot about piano buying from them when I first went to their store. I wish them good luck and hope they continue to be successful as a local business.
I purchased a used U1 3 years ago from Carusos.
Please be aware: these are GREY MARKET pianos. They were originally built and sold in the Asian market. You will have proof when you remove the knee board and see the holder for the lease agreement. And due to that fact, the wood of the pianos is dried to standards for Asia. Not the U.S. or Northeast U.S.
I do like the piano, BUT I and my piano technician are having a heck of a time keeping the damper pedal from squeaking BADLY.
I had the piano saver system installed almost immediately. It has helped the piano hold tune very well.
But because this instrument was not built to the specifications of an American instrument (or North America) it is expanding very badly from the humidity.
I have a dehumidifier in the room with the piano, no heat or doors or windows near it. And I have my technition here AGAIN trying to shave down the knee board to try and eliminate this terrible groan/squeek.
My opinion? Buy a piano through a local piano tuner/technition or through a referral from a tuner tech. If you are going to purchase one of these grey market instruments bring your tuner with you. Pay them for their time and have them tune the instrument you choose BEFORE you give Carusos your money.