It’s a wonderful place, you can get any kind of musicians equipment down there that you need ; service is great and people are just wonderful. Bill’s the owner and he’s a wonderful guy you’ll enjoy just chatting with you, so if you need anything in the way of musician’s equipment stop by The exchange
Awesomely
Friendly and knowledgeable staff!
the staff is helpful. Just check the things out before you buy, the stuff is used so check it out and make sure it works the way you want it to work.
It’s guitars what’s not to love. Good folks here.
Drove by & stopped because I’m new to the area and was looking for a music store. I’m a new drummer, so I was only curious about their drum supplies. Sadly, they had very little drum stuff, with only a handful of used cymbals for sale on display that I could try out.
The few drum sets they had were used, in bad condition & were stacked (not on stands or with heads on them). So, I was a bit disappointed.
Store looked a bit old, dirty & run down. The two guys working behind the counter were busy chatting with regular customers, but did welcome me when I entered the store. They were pleasant enough (which is why I gave 3 stars instead of 2). Wish they had more quality drum stuff to offer.
Dropped my guitar off before Christmas was told it would be ready 2nd week of January. Called 3rd week was told not yet. Called 1st week of February was told it was being repaired. Called 4th week was told it would be ready today or tomorrow. Still not ready. Called March 2nd was told still not ready had not started on it had no idea when they would start on it or when it would be ready. Then the smart ass says if I am in a hurry I could just come and get it he did not care.
Dropped a guitar off for the owner to look at. He told me over the phone he’d give $150 for it and only a few hours later when I came in to get the money he prints me a ticket off and hands me $100. I reminded him that wasn’t what we agreed on and all he said was “that’s all I can do unless you want me to undo the transaction”. Not good business in my opinion. He lost a customer over 50 bucks. :::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
And now he’s calling me a liar. This isn’t some story I made up when I was bored, it actually happened. Remember the guitar was dropped off so it could be appraised. I don’t enjoy writing bad reviews but this one was earned.
Hate it I could not find a clarinet ,:(
2. Gist Music Co
Address: 307 Cherry St, Helena, AR 72342 , Comuna Şimand , Arkansas , United States
Staff goes above and beyond . Well educated and a true music store where the owners have a passion for music
Always have what I need. Friendly
Gotta enjoy this place. I mostly go for strings for my guitars, primarily D’addario, Dunlop, and Exlir, which they carry here. I’ve bought the handful of others, though: straps, picks, cables (Stagg, to be exact). All solid and worth it. Quality stuff here.
Not to bad
Great local music store. We have shopped here for years.
Rude
Good place to buy guitars, don’t ask them to fix anything you own uness you want it damaged.
4. Remix Music
Address: 3855 Elm Springs Rd, Springdale, AR 72762 , Comuna Şimand , Arkansas , United States
Remix is a friendly, family owned local business in NW Arkansas. With high standards for customer service, they provide lessons for beginners, instruments to purchase and equipment for your events. Frequent jam sessions are open to musicians on a regular basis, as well.
Good dudes, personable and knowledgeable…..good selection of new and used equipment
Love this place! Awesome staff, very friendly and knowledgeable.
We bought a guitar here for our son a couple weeks back. One guy was way too salesy and talked too much but I like supporting local so we bought one.
Firstly, this shop provides great service on guitars, setups and string changes. But beware of purchasing a guitar that is not currently hanging on their shelf. For example, the Fender American Professional II Strat, comes in 9 different colors. If you want a color that isn’t hanging on their wall, they will offer to get it for you, but it will be considered a “special order” and not eligible to be returned. This is an odd policy since they are an authorized Fender dealer. If you order the guitar direct from Fender, or Sweetwater, or any other online retailer, the guitar is eligible for return no questions asked. So essentially, trying to support a small shop will eliminate any guarantees offered by the manufacturer. Understand, I realize a small shop has limitations and must do what’s best for their bottom line. However, it was never communicated to me “hey if I order this guitar for you, it’s unreturnable.” The thought never crossed my mind to ask, since the item I ordered was a stock offering from Fender, nothing special or custom about it. It’s extremely surprising that a Fender dealer is not able to provide the same customer satisfaction policies that are in place by Fender themselves. Most of the guitars hanging on the walls are mid-tier or entry level guitars, so if you want something better, and you want the peace of mind to return it if you’re not happy with it, then I suggest looking elsewhere. If you need a great setup on your guitar, ReMix can do it.
Friendly’s staff knows equipment.
Horrible experience at this place, I was sold a Trumpet that was WAY over priced, When I went to go and try to receive a refund I was told I should of been charged a cleaning fee as well. The owner did not process my refund correctly and I was told go deal with it with my bank. DO NOT GO HERE IF YOU WANT A HEADACHE OR TO BE RIPPED OFF.
The old guy was nice and got a good deal on my Boss PS 6 but the 2 employees or malinngerers.
Paid Remix $135.00 to put a new but bad Fender neck on my guitar. I Sent the bad neck back to Fender. They said it was warped on the 10th fret. Fender replaced the neck. Now Remix tech want’s me to pay again to install new neck. He knew the first neck was bad when he worked on it. My opinion is not good for Remixes Fender tech. The advise their tech Andy gave me, was to find someone else to install the neck.
This is not the kind of attitude one would expect from anyone representing a company as reputable as Fender.
I’ve played Fender Telecasters for 50 years. Had a lot of them worked on.
Never have I been treated as as poorly or rudely as I was at Remix Music. I’m sorry to have to leave this less than favorable post. But this is the way it happened.
5. Palmer Music Company
Address: 1131 Front St, Conway, AR 72032 , Comuna Şimand , Arkansas , United States
This was a great first start for our kids piano lessons!! You have a BEAUTIFUL facility, so thankful Conway has such an amazing music program
They dress very, very well. Super nice people, quality instruments and hardware. Highly recommended!
Great experience, helpful friendly people. Will definitely use them for all my music needs.
I was looking at electric guitars and they didn’t offer to let me plug any of them in. How are you truly going to know if you like one or not if you can’t hear the sound.
Talked to Joey in the store today. He took some time to help me plan for an upcoming purchase for our church. They have a large selection of all kinds of musical instruments and they do lessons, as well. Knowledgeable and helpful staff. Highly recommended! Thanks, Joey!
Usually busy because they’re good at what they do!
Go to GUITAR CENTER instead (you can actually have FUN there).
Went in expecting to buy a new guitar on 01/26/2023. The man behind the counter was very unfriendly & unhelpful.
I found one I wanted to buy but I just didn’t really want to give my money to a person who didn’t know how to smile.
Another employee walked by and was even more emotionless than the other guy. I left feeling very unwelcome.
I will not be back.
6. Mainstreet Musician Supply
Address: 201 N Main St, Nashville, AR 71852 , Comuna Şimand , Arkansas , United States
