My son took lessons here for beginning guitar, and it was such a great experience for him. I was really impressed with his teacher, Logan. Logan always took time to work with my son and was so encouraging. We had to move from the area, so I hope we can find another place as great at Palmer Music! I also bought an awesome guitar from here, and the price was great.
Best music store I’ve ever been to
Knowledgeable, kind, and easy to talk to. Will definitely be back.
Talked to Joey in the store today. He took some time to help me plan for an upcoming purchase for our church. They have a large selection of all kinds of musical instruments and they do lessons, as well. Knowledgeable and helpful staff. Highly recommended! Thanks, Joey!
My guitar was in for repairs for about 4 months. Almost no communication was provided about status of the repair work. It’s understandable with Covid making it difficult to have parts shipped, but the lack of adequate communication was uncomfortably disappointing. I don’t blame the young individual who was working on my guitar, but rather leadership who should have provided direction on appropriate and timely customer service communication. It doesn’t matter to me that it would have taken considerable time for repairs. But the lack of communication stating that due to a backlog in parts, and it was just a waiting game, would have been enough. A 30 second phone call every couple of weeks or so to advise a customer that no progress has been made is better than nothing…it would have been enough to have left my guitar there for months longer. The ironic thing about all this is that I really like the store and the people at Palmer Music, so I will most likely continue to purchase my music supplies from them and I hope my experience there was a one-off….
I was looking at electric guitars and they didn’t offer to let me plug any of them in. How are you truly going to know if you like one or not if you can’t hear the sound.
Go to GUITAR CENTER instead (you can actually have FUN there).
Went in expecting to buy a new guitar on 01/26/2023. The man behind the counter was very unfriendly & unhelpful.
I found one I wanted to buy but I just didn’t really want to give my money to a person who didn’t know how to smile.
Another employee walked by and was even more emotionless than the other guy. I left feeling very unwelcome.
I will not be back.
Love this place and searching through records. There is a little bit of everything and service is 11/10 always super helpful
Great store with a good selection with reasonable prices.
You can never go wrong with Full Moon!
4. Jacks Music
Address: 506 Oak St, Conway, AR 72032 , Conway , Arkansas , United States
Assessment: ★★★★☆
4.1/5 based on 27 evaluations.
Reviews
Never purchased an instrument from here but always get strings and picks. They have a good selection!
I love it thay have everything I need
Very friendly and knowledgeable staff. Highly recommended!
I’ve been there quite a few times for DJ equipment, cords and accessories. Some okay help. Owner is nice to visit with.
Unfortunately, I needed some guitar strings on the fly, called to make a payment over the phone. “They don’t do that” so I will be taking my business to a larger business. I would like to spend $ with a local business, but when they refuse to adapt to the changing technology, I physically can’t spend $ with them.
Nice people, poor business skill.
Great place, sometimes the owners are rude though, you have to know exactly what you need or they get pissy. They have pretty much any equipment you would need, nothing too high end, but a good selection for such a small store. I just wish they weren’t so anal all the time.
Ehh…it’s okay
Horrible experience. The owner was very rude to me when I came in trying to return an item that I had purchased.
I would advise visiting a different music store, one that cares about its customers.
