the people are really nice, they will do whatever they can to help you. Their selection might not be that big, but the customer service more than makes up for it
Well located pleasant store with great variety of instruments, including wind instruments. I went there because my Yamaha PSR-740 had a loose key. They took care of it and charged me a very reasonable price. Customer service was exceptional. Big shout out to Jeremy for being so helpful. I definitely recommend this store!
I went in looking to switch from viola to cello. Paul was super nice and helpful. I highly recommend this place if you’re looking for an instrument.
I had an amazing first impression days ago, but today was all the contrary.
They make me feel really bad as a person.
Never judge a book by its cover.
Local favorite. Been there as long as I can remember. Never been inside but had my share of poor boy window shopping dreams.
I have called Lamar’s person # that was given. me by the school Numerous times, as if this date, I have not received any form of response. Initially we went to band night ordered starter kit. Finally ended up going to Metro Music. They were very helpful. I now have everthing needed.
So bad my child had to experience a bad start to something that is so wonderful . Go to Metro Music, or their other affiliates, you’ll be happier.
I’ve had a few dealings with this establishment over the past 10 years and overall am not very happy. The first time, I had them refurbish my wife’s mid-level flute, which I believe they contracted out to another location in the FL panhandle. The service rendered it playable again, but the technician scratched the silver in a few places. More recently we rented a French horn from them for my son. After a year, they would aggressively solicit us by phone and text to upgrade the rental to a nicer horn (at a rate of over $150/month). They continuously addressed me by the wrong surname and/or salutation even after I offered corrections. Furthermore, they mislead my wife and I about the credit we would acquire through rental towards the potential purchase of an instrument. This benefit is extremely limited and restrictive! The guys working in the shop were nice and helpful, so I have to believe that all of this is really an issue with management/ownership. That said, I can’t recommend them as a good music store.
Update: Thank you for your response. Just to clarify, I understand the cost of these instruments quite well. My wife and I just do not feel like a 7th grader is worthy of an instrument that retails for roughly $5-6k and felt that the sales calls were far too pushy. With regard to the flute incident, this happened many years ago, and I did reach out to you by phone. I was transferred to the repair technician, who explained that the cause of the damage was difficulty in disassembling the keys. No offer was made to polish or repair the scratches at that time, and I’m not even sure if this could be realistically done.
Accounting department is lacking. Starting with their company rep incorrectly completing Rental Agreement, billing errors (which I called to correct), followed by their text messages threatening repossession without the courtesy of a phone call has led yo more headache than it’s worth.
6. Leitz Music Company (DT)
Address: 508 Harrison Ave, Panama City, FL 32401 , Lower Grand Lagoon , Florida , United States
Ok guy’s it’s been a minute. Butt I’m back. Home town local businesses you know I’m a suporter. Shane is the best employee of Leitz music a hard working dude guys. Have questions Shane has the answers. My hubby bought 2 guitars and an amp. One of the guitars had a problem. WELL it really wasn’t a problem because hubby took it back and got a new prettier guitar. Photos to follow. What ever you need in musical instruments. I’m sure if it’s not in stock Shane can track it down for you . Come see Shane and associates at our home town Leitz Music . Support our local businesses . Please. Panama city Florida store.
The employees are very helpful there
Didnt Even have irig and They dont have all the bands and but They did have a case i liked
I have been visiting this store for years. It has been a must stop when in Panama City. I stopped in today and found the usual great selection of instruments and accessories. I played a nice Fender P Bass today and practiced for the first time 4 new contemporary Christian tunes I will be playing at my home church next weekend. The store was not busy and I didn’t see anybody wanting to get where I was playing. I was shocked when after the second time through my 4 songs I was asked if I was going to buy the bass I was playing. I said no explaining I was playing these songs for the first time in preparation for next weekends service. I was asked to stop playing to make room for other customers. So I stopped playing and purchased a pack of music flash cards, which I found when walking through the store. I mentioned to the guy that asked me to stop playing that I play like this at Sam Ash and Guitar Center stores across the country and they welcome me coming in to play and I have never been asked to stop playing until today. Having bought a guitar, mixer, speakers and other accessories here before, I left the store wondering if I will return again after today’s experience in the not busy store.
Gemini AS211SP for the price it’s awesome. It’s all you need for around the house or jamming with your buds. I sincerely recommend this little gem. For the price you can’t go wrong.
You might want to keep masks at the door if you require customers to have them. You just lost $1000 sale for not having that box up there. Not to mention the other thousands a year I spent at your store that I’ll be spending at musicians friend.
I was in town visiting from Nashville and wanted to look at a few things. Everything was blocked off and it was not a very friendly experience. I asked if I could look in a blocked off area at some guitars and was told no. Very strange music store experience.
So I walk into this store and this not my first time all of my experiences have been great here super helpful people until today… I walk in with with my wife places is relatively busy no worries I go to the acoustic room like I always do I have been playing guitar for 10 years been to every music store across the country never have I had someone tell me there is a 5 minute playtime… what is that even mean as soon as I pick up the 2nd guitar some young guy walks in interrupts me and say hey I need you to stop playing we have a 5 minute playtime. I look at him and say you’re joking right nope I’m not… Then walks out. Never been so disappointed in my life I was there maybe for 3-4 minutes I have spent thousands of dollars of my money at guitar shops every where I always will support a local business especially if it’s a music store if I could give a zero star review I would. Place is a absolute joke
7. Austin Music Co
Address: 17226 Panama City Beach Pkwy, Panama City Beach, FL 32413 , Lower Grand Lagoon , Florida , United States
Several months ago, I purchased a really nice carbon fiber guitar online, but the ‘action’ was too high, which made playing difficult. I’m a complete beginner, and knew something was not right, so I contacted Austin Music, asked a few questions and Michael (the owner) recommended the least expensive option (he reduced the height of the bridge and lowered the action). Two days later, everything began to improve. Chord changes. Strumming. Time keeping. EVERTHING. Wow! It’s so much fun hearing and feeling it all come together. Although i’ve been taking lessons online, with good results, I now also plan to take advantage of Michael’s personal lessons every so often to maintain progress and ensure no bad habits develop. We’re very fortunate to have a place like Austin Music in PCB.
This place is amazing!
Shane was very helpful and personable.
Needs variety
The lessons are expensive $30 for 30 minutes I don’t recommend it but I mean it’s good
Nice little place, but somewhat disorganized. Nice folks, lacking on the communication side. Lessons are good!
I used to go before the ownership change to have my violin serviced. I went to the counter and talked to Seth and I left wanting to cry. When I opened my case he picked up my violin then out of the blue asked if I wanted him to take off the finger tape. He said he didn’t like his students using it since it was a crutch. I said no thanks I like having it and he said “oh… ok” in a very judging and condescending tone. He then asked how much I paid for it (super disrespectful and unnecessary?) and when I told him he scoffed and said he wouldn’t have paid half of that. He then proceeded to turn over my violin and point out every imperfection (something about the bridge being too high, fingerboard not angled properly, and spots of varnish). He said it looked “haphazard” and was shocked I paid that. This was a violin I’ve had for years, absolutely love, and that my parents worked hard to afford. I was too shell shocked to take the violin back from him and leave, and after all the insults Seth said “it seems fine you don’t need service” then asked if I wanted lessons from him. The audacity?? At least he didn’t try to sell me stuff I suppose. I know this is a small business and I hate to not show support but like I said before I left in tears and with a horrible experience. I can’t recommend this store and especially not Seth for your classical instrument needs. I don’t understand how anyone can stand him for a lesson, I’ve never met a more condescending person in the customer service industry.
Went in to purchase strings, was charged double the price for them. Next time I will get them online, put a end to that kind of crazy happening again.