Great friendly people! Tom Katz is always willing to help somebody!
Knowledgeable staff. Personable not like most stores. Some prices are decent but could be better
They carry a pretty good variety of brands. Good place to go if bored. Although they definitely need to change their drum policy, “You can only play the drums if you’re gonna buy them.” How is someone supposed to know if they want the drums unless they play them. You’ll just have to roll your dice I guess, not a good idea.
Beautiful looking stuff
They put my kid in their waiting list 3 months back. We tried to call instructor 3 times and left voice messages but no response ever. It is so unprofessional and we did not like it….
The manager/owner with the flat cap and black/grey beard couldn’t care less about customer satisfaction. He tries to rush customers into buying equipment, and is extremely rude to you if you don’t buy something right off the bat. I’ve witnessed this every time I’ve been in the store. I would highly recommend seeking a different music store with a competent manager that doesn’t solely care about taking your money. He is unpleasant to be around and lacks simple business concepts. Bottom line, there are plenty other music stores in NW Arkansas that will prioritize your satisfaction — don’t waste your time here.
Helloooo arkansasmusicworks,
helloooo Mrs. Christina Baker,
My name is Ümit Özkalender and I ordered on 02/23/2017 via ebay.de (germany) 3 Dimarzio Steve Vai Guitar straps. After my shippment is not arrived, I wrote an email to you. NO ANSWER! Then I get in touch with ebay custom care. They told me, not to open a case! They get in touch with you! 30 days later after purchase and payment with PayPal, they told me that a case was not opend and my money was gone! PayPal do the same, what those useless, zero function ebay custom care do! Then I wrote you a couple of emails. NO ANSWER! No Shippment tracking! No replacement! No refund! NOTHING !!!
Soo, my 1st question is. Are you a serious company? And if you a serious company. Do you have any idea what custom care is? Grab the money and out of sight, out of mind?
And, my 2nd question. I want the guitar straps! Does that mean, I must pay one more time and hope it will be delivered! This time! Maybe?
Hope you have an good answer!
Regards
I’ve got no shippment and I was not refunded! That’s a fact! Don’t matter if it’s one or two years ago!
2. The Musician’s Exchange
Address: 2221 Alma Hwy, Van Buren, AR 72956 , Cosa , Arkansas , United States
Had my guitar amp fixed here. Thought it was done for but now its roaring again! Mark did a great job!
Great place. Nice people. Recommend buying from them
Best place for music
Great places to take your child to get a school band instrument.
This place is very small and crowded with goods. Most of the things are for those who really want to rock out. Lots of amps and electronic equipment and electrified instruments. Very little acoustic. The photos you see on Google maps don’t quite represent as much what you see in the store because it looks from the pictures like there’s more acoustic than they’re actually is. But the staff seem to be very good at helping customers make decisions.
#accessibility accessibility is poor. There is a super steep ramp step to get into the store and then it’s crowded inside. My friend on crutches with a large service dog had a difficult time getting around inside. I had a small guide dog and found the quarters very cramped. I’m just mentioning this so that people will be aware. Next time I go in, I will leave my guide dog at home and use a white cane to navigate.
The vast majority of the store has everything for electric instruments. There’s a little teeny acoustic room in the back which is so small that you barely have enough room to turn around and certainly not enough room to change your mind. Again mentioning so the people know what to expect.
This is one of only a handful of places in the River Valley you can buy instruments and accessories from. It’s a place I can drop in quickly for new strings or sticks. They offer some set-up/repair services from entry to intermediate difficulty. Keep to the kids close (or at the house), as various instruments and/or parts are laying around in some areas of the sales floor, making for somewhat treacherous terrain and unclear pricing. Staff are generally friendly and helpful, though you may have to approach them directly for help. I prefer this myself. Glad they’re here.
Dropped a guitar off for the owner to look at. He told me over the phone he’d give $150 for it and only a few hours later when I came in to get the money he prints me a ticket off and hands me $100. I reminded him that wasn’t what we agreed on and all he said was “that’s all I can do unless you want me to undo the transaction”. Not good business in my opinion. He lost a customer over 50 bucks. :::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
And now he’s calling me a liar. This isn’t some story I made up when I was bored, it actually happened. Remember the guitar was dropped off so it could be appraised. I don’t enjoy writing bad reviews but this one was earned.
Unfriendly staff
Hate it I could not find a clarinet ,:(
3. Guitar Center
Address: 160 E Joyce Blvd, Fayetteville, AR 72703 , Cosa , Arkansas , United States
I wish there was a Guitar Center in Fort Smith but this store is really good
Check it out for yourself, friendly service.
Great selection and friendly and helpful staff
Love any guitar store but come on can’t you come down on a price when the instrument is damaged and and obviously used . The staff seem nicer than a lot of guitar centers I’ve been to all in all a good store.
Not what it used to be, looks like there going out of business, short on stock.
Went to buy a cable last night around 7 pm 11/09/2023. Stood at the checkout counter for 5 minutes waiting on the employee to check me out. Instead he just continued having a conversation with somebody about dungeons and dragons and chose to completely ignore me, despite seeing me standing and waiting with an item. He seemed to want to do anything but his job. Another guy was screwing around with his girlfriend in the back and distracting his coworker.
Called a day a head of time to make sure they had item in stock Because I live an hour away got here and they don’t carry that item.
4. Saied Music Co
Address: 2880 Point Cir, Fayetteville, AR 72704 , Cosa , Arkansas , United States
All the employees are super helpful and kind. They are willing to take the time to explain options and help you.
Very friendly & helpful.
Great service. Excellent.
Everyone is easy to talk to and friendly. They carry a wide assortment of musical equipment. Typically geared for the student musician.
Clean store, nice staff.
I don’t have much for you compared the store to so I can’t say I’d give it five stars but why not four. It was just a quick and easy trip where I was looking for a cowbell and wasn’t a hundred percent what to look for. There was a guy there who helped me I forget his name but he didn’t hesitate and I got what I needed.
Pretty great selection of instruments, however I felt extremely awkward with the staff and felt like my questions were intrusions. You could chalk this up to me just being anxious, but I would have much more appreciated an employee who could recommend stuff to me, and willing to help me find what I’m looking for. I’ll be going to A different shop to get what I need
When I got there I was excited to be buying a ukulele something I’ve been wanting since I was little and when I asked how much taxes were because $82 up from the $54 seemed outrageous the man said idk and didn’t even check it just took an extra $21 and when I was asking questions about other instruments he had. No information literally making me. Still waiting on the money to be back in my account had to go to bed hungry tonight
Awful service. Bought strings for my guitar, and since im not very good at putting them on and they were the most expensive strings, i left my guitar for them to put the strings on for me bc they said theyd do it for free and that they would call me within a day or so. I waoted almsot a week and figured that i must have missed the call and went there to get my guitar. They hadnt even touched it and told me that it would be several more days before they could get to it. I just went ahead and took my guitar. Never getting my business again im just gonna go to guitar center.
5. Palmer Violin Shop
Address: 1043 W Walnut St, Rogers, AR 72756 , Cosa , Arkansas , United States
Ray and his team are just incredibly knowledgeable about strings. But they are also friendly, super helpful and fair.
Excellent work.
Looking for a good music store that serviced and sold accessories for violins was lacking in my town until I happened to drive past this one house and noticed it was Palmer Music. I could see violins in the window. So I stopped in. The place was untidy but I could see craftsmanship at work. Beautiful violins, cellos hanging on the wall. I had a wondferful conversation with Mr. Palmer and he serviced my son’s violin quickly and gave it a few more touch ups without charge. That has been years ago. The shop has moved to a different place but the same great service, craftsmanship, and polite atmosphere has not changed.
I only logged on to ask if this music store sells or had violins for sale. Can anyone answer this for me ? This is the closest music store but also an hour away and I don’t want to drive there for no reason. So I’d appreciate if someone could give a response and lmk if they do have violins. If not then anything close to a violin such as a viola. Thank you. (:
Good rental prices
Billing issues on return violin but was promptly corrected with great costumer service
