The store has been in business for a long time. Consequently, there’s a lot of stuff just laying around but I suspect you can get some really good deals here.
Great atmosphere, wonderful staff!
Poor customer service.
Was looking to upgrade my banjo so I gave them a call. Asked if they had any of the Fender concert tone banjo and was told no which was fine. But when I asked what they did carry I was told that unless I wanted to spend a grand or so they all came from the same place.
My advice, in the future get off your butt and go look whenever a customer is willing to spend 400-600 bucks at your store. Answer the questions asked don’t tell me something irrelevant and act like I’m a bother.
Over priced merchandise. Didn’t enjoy my visit at all. I purchased what i needed because it was my only choice but at a price three times what it should have been.
This may be the place to get an instrument repaired, but certainly not the place to buy. It does not look like the photo inside. I would compare it to looking like a run down flea market inside. As other reviewers have said, it was very overpriced. I asked for ukulele strings and they didn’t even have any. Most items on the shelf were very outdated and dirty. The selection of music books was awful. I can’t even see why they are still open as a music store.
2. Mr. Crisso’s Music Shop
Address: 1233 Flint St, Jonesboro, AR 72401 , Craighead County , Arkansas , United States
We always receive good service and advice at Mr. Crisso’s. Don’t be fooled by its appearance; this is a great store and Chris is a very knowledgeable and talented musician. We have been impressed by his friendliness and helpfulness. He has much patience with our young musicians and all of our questions.
Have used Mr. Crisso’s music shop several times. He is very knowledgeable about a large variety of instruments. We are music newbies with lots of questions and he has always been very patient and helpful. His prices are reasonable and his service is excellent.
I came with an old guitar to get it re-strung. I ended up consistently coming back to this store 4 times in the same week for all my music needs. The guy there is as friendly as it gets. I felt genuinely taken care of and I felt my guitar was as well. I would definitely recommend for any music needs.
Not very interesting to me
3. Back Beat Music
Address: 613 Southwest Dr, Jonesboro, AR 72401 , Craighead County , Arkansas , United States
I went to Back Beat today not knowing exactly what to look for or what to get but Gavin greeted me immediately and helped me SO much!! He was very informative and helped my pick the perfect guitar for my husband. I am so pleased with pricing, the experience, and knowledge and help from Gavin. My husband loves his new guitar and accessories! I would recommend Back Beat 100%!
I can’t say enough good things about this place. The entire staff has always been extremely helpful and knowledgeable. They’re always willing to help me with trade ins and if they don’t have something in stock, they will help me find it at a great price. I even have all my instruments serviced here and they always do a fantastic job.
I have been coming here for years as most of the reviewers. I have always had a decent experience. I’m just an amateur guitar player who doesn’t practice much and i don’t know much about music. I have to be fair and mention that, yes, the staff has at times, seemed curt and disinterested but I’ve never had an out-and-out bad experience here. It’s possible that they were simply just distracted or overwhelmed, it happens! I got lessons here from a swell guy several years ago. I wish i could remember his name. They seem to have a large variety of items like accessories-tuners, picks, strings, stands for your chords, chord books, guitar cases and guitars. They offer stringing services, although I’ve never used them. I think I’ve seen a few banjos and mandolins for sale over the years, although those may have been instruments taken on trade, i don’t know for a fact if they stock and sell those instruments. I also don’t know if they do trade-in as I’ve never had anything to trade. I have seen ukuleles there for sale. It is possible that they have expanded the lessons they offer into other instruments, such as wind instruments but I am not sure. That would depend entirely upon there being any such instructors available here in Jonesboro that don’t already have their own business giving lessons. That’s a lot of “maybes”. It would be good to call and just ask, if this is important to you. I do know that they used to give drum lessons, it’s possible they still do. If you are a musician or have a musician in your life, check this place out!
Great place to shop,
However one small issue I had there was when I was wanting to repair my Fender Guitar. The guitar was beat up a bit, had no strings, paint was damaged, and the knobs for the tuning were gone and the plate was cracked. My friend found it in an abandoned place and it was a decent guitar it was just badly damaged.
I went there to the receptionist and all I got was, “You are better off buying a new guitar” Etc. He was insistent on me just buying a new guitar. It was a very arrogant moment.
There are good thing’s about the place but from my only experience on this It was a huge waste of my time trying to repair, love the shop, the staff is pretty chill but I believe there can be changes.
I was charged $60 for strings and when I got my guitar back I had to tune it.I also feel they were a bit rude.
Darrel Sykes, one of the employees, was absolutely rude and passive aggressive to me the first time I walked in there. He told me that the music scene here is cliquish then proceeded to ignore the fact I was in the store after trying to sell me a cheap-o condenser mic (I was looking for an AT4040). Trying to give them another shot after a couple of years I took a bass there for a repair, restring, and a set-up. The guitar tech was curt, impersonal, and left the old strings on there. When I went to pick it up, Darrel, another guy, and someone who I believe is the owner just stood there talking to each other for several minutes before seeing why I was there. There were no other customers visible. My bass turned out to be unplayable when I got it home, every note buzzed, and the saddles were lowered as far as they could go.
The inventory is lacking and the aloofness of the staff makes the place a total disappointment. I’ll drive to Memphis, Nashville, or St. Louis to outfit my home studio. I would advise any parent looking to get their teenager started on an instrument to look elsewhere.
Edit in response to the owner’s reply:
If by “imagine it” you mean how your staff actually treated me, then yes, that’s exactly how it happened.
Been going here for almost a decade. Probably the most condescending and overall lackluster service you can get in Jonesboro. If you’re a musician and you have a question, prepare for a rough time. Great inventory, bad pricing.
I’m being harsh with my rating, but in my defense I’ve been here at least thirty times in my life and have some terrible stories to go along with my dissatisfaction. There are things that you just do not do in customer service.
Sadly enough, the decent music stores have all closed up. Backbeat and All star are all we really have left and they are equally bad.
EDIT: Not sure if All Star is still open actually; don’t let that diminish my credibility. I avoid these places like the plague.
4. Music Center
Address: 3513 E Nettleton Ave, Jonesboro, AR 72401 , Craighead County , Arkansas , United States
I purchased a home concert during a campaign fundraiser and it was the best thing I have ever spent my money on !!! Matt Maverick is very professional and is extremely talented. My friends who attended had the best time ever. He went above and beyond anything I expected.
I had people that was not a big country fan but they were so pleased with his amazing voice they are ready for another concert. Matt was extremely entertaining and had the fans up and dancing,laughing and truly enjoying themselves!!! Highly recommend Matt Maverick for any event you may have planned. Thank you Matt for the best time of my life!!!
I’ve had the pleasure of listening to him online and in person. He’s as genuine a person as you’ll ever meet. His talent of singer, songwriter is a gift to him and all who listen to him. I’m very particular to music, and he is phenomenal. He’s a very special person and is a benevolent young man. If you ever get the opportunity to hear him sing, you’ll be happy you did.
Dalanie is such a treat every time my family and I see her perform. She is super talented, innovative, and has such a sweet voice. Check out her Facebook page to see where she is playing next and go see her!
I’ve seen her live streams and am so amazed at her talent! She has incredible range and I had asked her to play a song that was pretty challenging vocally and she exceeded my expectations and she had never even played the song before. But she nailed it on her first time. She seems like such a bubbly person and I am excited to see where her music career will take her!
I have booked her for several events & she is the absolute best EVER!!!!
Very friendly, quick, and affordable service! Will definitely refer my friends to Mr. Halbrook!!
I won’t go to anyone else to have my flute repaired. He does an amazing job.
the best man in Jonesboro to fix your rusty dusty instrument, bro has every tool under the sun to fix my saxophone. James is genuinely great and will get you taken care of.
