Curacautín: Overview of the top 10 music shops

I’ve been taking guitar lessons from Renoun Music since Sept 2022. I started from scratch and can now play some basic stuff and am having a great time. The guys there are great my teacher Travis Bowman is a world class guitarist. Did I mention I am 76. Highly recommend as a non -intimidating place for young and old. Reasonable pricing and many services.

I’ve been in Renown Music only twice but the entire staff was friendly and helpful. They have some quality guitars and they let you play them without bugging you. I would recommend that you check them out. They offer lessons in a variety of instrument’s. I will probably in the near future purchase a guitar there.

We’re so excited to have renown music in the neighborhood! Our son has been going since they opened and absolutely loves it. He’s learned so much from his piano instructor and most importantly they keep it fun for him so he’s excited to learn. It’s a bonus when kids think their teachers are cool. Brandon Toney the owner is great and they offer lessons on all kinds of instruments. We love you guys! Keep up the good work!

Always very nice and helpful.

Awesome place

Great service and great selection.

Awesome place great staff

This place has a little bit of everything for music people.

Love this place

Had a hard time trying any of the basses or bass amps….nothing was even plugged in…..had to run extension cords all over the place . Then the basses and amps were so crowded could not move to even try the gear out. Didn’t feel like rerunning power to the whole department to try any other amps out. Shame would have tried more gear out….but just wasn’t expecting to hook it all up myself. Sorry guys you lost a sale….take ten minutes plug In couple bass amps everyday instead of sitting out smoking…..dude you know who you are….you shut the door on my wife as you went back in after your cig break….seriously….Shame store has potential

the staff is helpful. Just check the things out before you buy, the stuff is used so check it out and make sure it works the way you want it to work.

This place is very small and crowded with goods. Most of the things are for those who really want to rock out. Lots of amps and electronic equipment and electrified instruments. Very little acoustic. The photos you see on Google maps don’t quite represent as much what you see in the store because it looks from the pictures like there’s more acoustic than they’re actually is. But the staff seem to be very good at helping customers make decisions.

#accessibility accessibility is poor. There is a super steep ramp step to get into the store and then it’s crowded inside. My friend on crutches with a large service dog had a difficult time getting around inside. I had a small guide dog and found the quarters very cramped. I’m just mentioning this so that people will be aware. Next time I go in, I will leave my guide dog at home and use a white cane to navigate.

The vast majority of the store has everything for electric instruments. There’s a little teeny acoustic room in the back which is so small that you barely have enough room to turn around and certainly not enough room to change your mind. Again mentioning so the people know what to expect.

Dropped a guitar off for the owner to look at. He told me over the phone he’d give $150 for it and only a few hours later when I came in to get the money he prints me a ticket off and hands me $100. I reminded him that wasn’t what we agreed on and all he said was “that’s all I can do unless you want me to undo the transaction”. Not good business in my opinion. He lost a customer over 50 bucks. :::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

And now he’s calling me a liar. This isn’t some story I made up when I was bored, it actually happened. Remember the guitar was dropped off so it could be appraised. I don’t enjoy writing bad reviews but this one was earned.

Unfriendly staff

Hate it I could not find a clarinet ,:(

Friendly knowledgeable service

Nice and friendly local place.

Knowable about local high school and college band programs. Knew a couple of friends that played trombones for fun in the area

This is a band instrument store and I was searching for guitar gear. And the name is no longer Houck Music Co.

Not knowledgeable about any kind of instrument past high school level. No instruments for demos.

Quattlebaum Music Center in Searcy, AR, has friendly, knowledgeable staff working there. If they don’t know something about a feature on the instrument, they will do all they can to find the solution. We had a great experience while there buying the right keyboard for our church. Great Christian environment. You will leave satisfied. Thank you to all the staff for your help!

Local, Established, friendly, excellent

Let’s play some town is wonderful customer service.

This is a long time local favorite. It’s a cool little music store. Good customer service. Has guitars, violin/fiddle, cello, bass, etc.

Great hometown music store! Great selection of both new and classic electric guitars serviced by a wonderful, friendly staff. Family owned for decades!

good music store

I’ve purchased things from here before, but today, I felt as though my business was not wanted. I took a violin in due to having issues tuning it and the bridge popping off. Was told what I need to do. Told them thank you and asked my daughter if she wanted to look around. Was told to have a nice day. Was not asked if I needed help with anything else. Employee just walked away

Great home town store

They are selling stolen property.

Paul is awesome! He is friendly and very knowledgeable about musical instruments!

Great little music shop good selection of guitars awesome staff very friendly

My “go to” place for any band gear, lights and sound. Paul knows his stuff and is always ready to help. I love dealing with an Owner Operated family business.

Not to bad

Great local music store. We have shopped here for years.

Good place to buy guitars, don’t ask them to fix anything you own uness you want it damaged.

Rude

Definitely the best place to find your music needs in Conway! And if you need drum work of any kind look for Bear he’s your guy.

Even before they were at the present location, they were my go-to trusted place to get guitar work done and teach my kids lessons. Support this local store, they are excellent across the board!

Man,

This shop always makes me feel at home. Brad really helped me pick the perfect acoustic fit to my liking while engaging me in some humorous conversation. I highly recommend checking these guys out!

I was looking at electric guitars and they didn’t offer to let me plug any of them in. How are you truly going to know if you like one or not if you can’t hear the sound.

Usually busy because they’re good at what they do!

My guitar was in for repairs for about 4 months. Almost no communication was provided about status of the repair work. It’s understandable with Covid making it difficult to have parts shipped, but the lack of adequate communication was uncomfortably disappointing. I don’t blame the young individual who was working on my guitar, but rather leadership who should have provided direction on appropriate and timely customer service communication. It doesn’t matter to me that it would have taken considerable time for repairs. But the lack of communication stating that due to a backlog in parts, and it was just a waiting game, would have been enough. A 30 second phone call every couple of weeks or so to advise a customer that no progress has been made is better than nothing…it would have been enough to have left my guitar there for months longer. The ironic thing about all this is that I really like the store and the people at Palmer Music, so I will most likely continue to purchase my music supplies from them and I hope my experience there was a one-off….

Go to GUITAR CENTER instead (you can actually have FUN there).

Went in expecting to buy a new guitar on 01/26/2023. The man behind the counter was very unfriendly & unhelpful.
I found one I wanted to buy but I just didn’t really want to give my money to a person who didn’t know how to smile.
Another employee walked by and was even more emotionless than the other guy. I left feeling very unwelcome.
I will not be back.

Beautiful noise is the only place I’ve taken my instruments to be worked on in the last 20 years. Great work and affordable

Perfect place for music lessons. Calm and very informative, my son is loving it.

Jason is a great guy and great player

I would like to give more Stars.however it is very small and only a handful of merchandise.they didn’t even have nylon strings.
Sry guys music store ? Not

I went there earlier today with some questions about equipment and software. I spoke with (i believe his name was) Casey. He had let me use their computer to test out some vst and get some hands on experience with it. He also took time to provide information about speakers and audio interfaces. He was about to take his lunch but you would not have known by how helpful he was and how much time he took to answer my questions. Also very knowledgeable as well. I honestly just appreciated the help without the pressure of having to buy anything.

Best place to buy, or trade in your gear, great staff, hats of to Zack the guitar tect, and Ginger, thank guys

Exelente

Very helpful staff

I like to buy gear from here every now and then, but I don’t really like their selection when it comes to guitars. It’s kind of lacking in some of their bigger brands like Schecter and Ibanez. They mainly have Fenders, which isn’t terrible, but sometimes you wanna see/play something different before you consider buying it. The staff is super helpful, and knowledgeable though!

Good place and people no bad rants.

never saw a guitar shop where they didn’t have a room where you could turn stuff up a bit to try it out. I may as well order off Sweetwater or other internet shop if i can’t try out the equipment before I buy it.

The help was rude.

I guess you need to be a musician to be worthy of help at Guitar Center. I called them earlier today because I wanted to purchase a banjo and lessons. I am not a musician and have never really played an instrument, but I have always wanted to learn to play Bluegrass on the banjo. The friendly gentlemen I spoke to on the phone (no need to mention names online) told me to come in and ask for him.

I went by there this afternoon and he said he had to leave for a lunch break, but he could show me where the banjos were located. So he pointed me to a wall of banjos and then left for his lunch break. I understand needing to take a lunch break…no worries at all…but I asked if someone else could help and supposedly someone was going to come help me.

So after standing there picking up random banjos for 20 minutes, and feeling like a total idiot, I went up to the front desk and asked for help and asked a couple of questions.

I was told he would check on my question. I walked around the store for about 10-15 minutes, always within sight of the front desk, and saw multiple people arrive and get help. I sat on a stool for a while and finally a different gentleman came up to answer my question and I said I came in to get a banjo and sign up for lessons and that I needed someone to show me the banjos and answer questions. I was interested in a nicer used one (more expensive) versus the lower-end new models. He asked me to wait a moment and he went to the desk to answer a returns questions for another sales rep. That was no problem, they are busy, but he then moved on and helped other people. I stood around for another 10 minutes or so thinking he would return. I again watched as they helped other people that not only came in after me, but even ones as they arrived through the door. And at different points in time the gentleman behind the desk was helping no one at all and even looked over at me a couple of times.

They were clearly very busy, and I do understand that. But I was ignored consistently and felt foolish. I had cash in hand and was ready to make the purchase. I was really disappointed and felt silly…like I really didn’t belong there.

I am not big on writing negative reviews, but this really bothered me so I thought I would share my experience so other people new to the music scene will at least be aware of my experience. Perhaps this was an anomaly…I just don’t know.