Allow me to preface this review by saying I am an ex-employee. Some time has passed since my departure, and I think I am prepared to give a detailed review with a little more intimacy than the average customer.
There is no better place in south Miami for vintage records, used gear and unique or hard to find stuff – bar none. The staff was, and still is, made up of die-hard music nerds and get just as excited as the customers do over cool records and instruments. The prices are extremely fair, and from what I’ve seen and heard, are indeed the most affordable, especially for the records and the used stuff. Guys with fat stacks or big gear buys were almost always given a nice discount.
The new instrument selection is excellent and the management makes sure to have models for all price ranges. They always made sure to ask the lower employees about their opinion on what should be in stock at the store (not just what was running low, mind you, but what the store *should* be selling).
If, for whatever reason, the store didnt have something (rare going, because the store is deceptively big), the staff would immediately set about finding out if we could get it, and if so, how fast.
I don’t think, during my entire 1½ year time at MDC, that I ever saw a customer’s phone call get missed or ignored.
They have recorders. Recorders are always in the store. If the recorders are running out, an order is immediately placed for more recorders.
The store is WELL LIT and full of people, which is a beautiful and welcome change from GC and Sam Ash which seem to be designed with silence and darkness in mind. Very cool for a planetarium, but when you want to see the true color and/or sound of an instrument, a realistic setting is of the utmost importance. As an employee, I hated the bright lights, but for customers it made everything dazzling and made sure you know exactly what the product looks like. It makes a difference!
There are some shortcomings. The parking can be intimidating but there are always empty spaces, even though it doesn’t look like it. They dont sell modern records, nor do they sell software (all kinds of studio stuff, but no software). The hours are a little tight, but if you make it inside the store then they will help you. Try as hard as I can, that’s really all I can come up with as being flaws from a customers perspective.
The best in south Miami.