The staff is friendly they helped us with a stand we were looking for to decorate our sons room.
Great customer service at this place.
Nice store. Friendly folks!
Jackson’s Music is a good little small town music store. In a town void of music stores this is a nice oasis to get the things you need. They also fix guitars and rent band instruments too.
Avoid like the plague. Absolutely rubbish. I will never set foot in this garbage store again. Rented an audio system that was buzzing. And changed me extra for an extension cable that there was no proof that it existed.
I’ve went to Jackson’s music a few times in the past couple of years. I have purchased a drum set from them and its my number one kit still to this day. For the most part friendliness is in the atmosphere when the older guys are working, the younger guy on the other hand is lazy and careless and doesn’t see the need to know about drum accessories even being the store salesman that he is.. I guess he’s a guitar guy or something. I feel as if anyone that was clueless about music or music instruments could do a better job than that guy. The guy acted as if he didn’t know what I was talking about and was trying to pretty much get me off the phone until I pushed the issue. Then he was like, “oh I know what you’re talking about.” This was after I walked him through what I was in need of twice! Anyways the guy clearly knew what I was talking about and was more than likely anxious to get off on time instead of making one more sale for the day. He even told me that someone else called this past week about the same thing. In store experience is definitely the route to go. If you call you’ll more than likely get the careless and clueless young guy on the phone that doesn’t even deserve his job. I don’t know if it’s because he didn’t get the training he needed or if he likes to milk the system but whatever the case may be he obviously can’t help you because he can’t even help himself or the store by doing a good job.
People there are polite enough, but have no business sense, if you’re not familiar with the music industry they will belittle you. Do not sell equipment to them, they only do consignment (which is a very outdated idea imo), and offer a 70/30% which is higher than typical music shops.
