The staff here is very friendly, knowledgeable and willing to assist! The selection of guitars and amps are different from the other stores in town which makes for a nice bit of variety. The prices are great and it’s nice to have a music store in Springdale! Remix Music is my go to store, shop local!
Nice people to buy from.
Amazing store!! They are super helpful and friendly. Bought a guitar there recently and while they were helping me they were also showing my young piano player some of the keyboards. Best shop in NWA
We bought a guitar here for our son a couple weeks back. One guy was way too salesy and talked too much but I like supporting local so we bought one.
Friendly’s staff knows equipment.
Firstly, this shop provides great service on guitars, setups and string changes. But beware of purchasing a guitar that is not currently hanging on their shelf. For example, the Fender American Professional II Strat, comes in 9 different colors. If you want a color that isn’t hanging on their wall, they will offer to get it for you, but it will be considered a “special order” and not eligible to be returned. This is an odd policy since they are an authorized Fender dealer. If you order the guitar direct from Fender, or Sweetwater, or any other online retailer, the guitar is eligible for return no questions asked. So essentially, trying to support a small shop will eliminate any guarantees offered by the manufacturer. Understand, I realize a small shop has limitations and must do what’s best for their bottom line. However, it was never communicated to me “hey if I order this guitar for you, it’s unreturnable.” The thought never crossed my mind to ask, since the item I ordered was a stock offering from Fender, nothing special or custom about it. It’s extremely surprising that a Fender dealer is not able to provide the same customer satisfaction policies that are in place by Fender themselves. Most of the guitars hanging on the walls are mid-tier or entry level guitars, so if you want something better, and you want the peace of mind to return it if you’re not happy with it, then I suggest looking elsewhere. If you need a great setup on your guitar, ReMix can do it.
Horrible experience at this place, I was sold a Trumpet that was WAY over priced, When I went to go and try to receive a refund I was told I should of been charged a cleaning fee as well. The owner did not process my refund correctly and I was told go deal with it with my bank. DO NOT GO HERE IF YOU WANT A HEADACHE OR TO BE RIPPED OFF.
Didn’t like the guy’s attitude or the prices. I probably won’t be back.
I will never deal with them again,
2. Shuffield Music Company
Address: 610 Main St, Arkadelphia, AR 71923 , Drauț , Arkansas , United States
My “go to” place for any band gear, lights and sound. Paul knows his stuff and is always ready to help. I love dealing with an Owner Operated family business.
Gotta enjoy this place. I mostly go for strings for my guitars, primarily D’addario, Dunlop, and Exlir, which they carry here. I’ve bought the handful of others, though: straps, picks, cables (Stagg, to be exact). All solid and worth it. Quality stuff here.
Great store with terrific stock and great customer service!
Not to bad
Great local music store. We have shopped here for years.
Good place to buy guitars, don’t ask them to fix anything you own uness you want it damaged.
Rude
3. Music City
Address: 5121 Warden Rd Suite A1, North Little Rock, AR 72116 , Drauț , Arkansas , United States
I have been going to Renown music for about a year now. They are fair on their prices. Brandon really cares about his customers. Here’s the thing. There is an employee there named Bob who did my setup from my American Strat. I have had issues with the Strat for about 10 years and I thought about selling it. I took it to Renown music and Bob got the fret buzz out and also set it up with a very low action. Which I thought was impossible. The intonation was perfect! I was shocked on what a really good setup can do for your guitar. The guitar has never played and sounded so good!
The ONLY Guitar Luthier around I Intrust to work on my mid & high end guitars including my Gretsch White Falcon!! I have done business with Brandon for several years and his work is renowned in Central Arkansas. His work speaks for it’s self crazy talented a miracle maker in his craftsmanship. I mean literally pulling a Lazarus and resurrecting guitars back from the dead. I been excited since he opened shop in NLR at Renown Music. I would drive all the way to Conway to have him work on my babies. Brandon has not only worked on my price guitars I own but he also has been a music teacher who thought me how to better my craft, skills & techniques in becoming a better rhythm player motivating and pushing me to be a better musician and think out side the box. Highly recommend—H.W. Polio⭐️⭐️⭐️⭐️⭐️
Great experience here. Super friendly and very knowledgeable. Got my Martin set up and playing real nice. Definitely trust Brandon. I will be back with other guitars and instruments.
5. Randy’s Music
Address: 146 E Main St, Batesville, AR 72501 , Drauț , Arkansas , United States
His shop is small but he usually has what I need and he’s knowledgeable and friendly .
He also carries better quality hardware than you’ll get on ebay at similar prices.
I go there first before I order anything online.
Very nice pleasant atmosphere.
This is a great store to visit for all your music needs Randy is sweet and very enjoyable talking to very knowledgeable if you get the chance go see him
Not a super big store with lots of options but they have the things I need
Great store
Selection consists of mainly guitars, basses and a few country oriented instruments. Limited selection.
Biggest piece of trash you’ll ever meet in your life.
6. Guitar Center
Address: 160 E Joyce Blvd, Fayetteville, AR 72703 , Drauț , Arkansas , United States
Excelente atención y en variedad de equipo e instrumentos para tu actividad social.
Great selection and prices on new stuff. Only complaint is they do t give much on trade ins.
Aron Baker drop the ball twice .when running promotions and not following up.
First time I ever shopped at a guitar center. Last time I ever shop at guitar center.
They told me they buy guitars then I bring in my new guitar to them to check it out and the guitar was never played since new and they broke the volume knob on my guitar and then after that they will not buy it after braking it or even offer to fix what they broke they are scando and my guitar was sold at $499 and they offered me $52 if wasn’t broke when I brought in to them it was broke because of them I would not recommend them to any one and if the big guycomes from
back room leave asap because he will abuse your guitar and brake it I am reporting them to corporate office and attorney general of Arkansas too and I will not be back there every again too
7. Palmer Music Company
Address: 1131 Front St, Conway, AR 72032 , Drauț , Arkansas , United States
Palmer Music is a well-rounded music store. I have always felt they care about what I need and I’ve received expert and personal service. They have a good variety of quality acoustic and electric guitars and equipment. Excellent service and repair. I love these folks. I travel from Little Rock just to do business with PM.
Really nice staff and a bunch of cool stuff
Awesome music store! Good selection, great people!
I was looking at electric guitars and they didn’t offer to let me plug any of them in. How are you truly going to know if you like one or not if you can’t hear the sound.
My guitar was in for repairs for about 4 months. Almost no communication was provided about status of the repair work. It’s understandable with Covid making it difficult to have parts shipped, but the lack of adequate communication was uncomfortably disappointing. I don’t blame the young individual who was working on my guitar, but rather leadership who should have provided direction on appropriate and timely customer service communication. It doesn’t matter to me that it would have taken considerable time for repairs. But the lack of communication stating that due to a backlog in parts, and it was just a waiting game, would have been enough. A 30 second phone call every couple of weeks or so to advise a customer that no progress has been made is better than nothing…it would have been enough to have left my guitar there for months longer. The ironic thing about all this is that I really like the store and the people at Palmer Music, so I will most likely continue to purchase my music supplies from them and I hope my experience there was a one-off….
Talked to Joey in the store today. He took some time to help me plan for an upcoming purchase for our church. They have a large selection of all kinds of musical instruments and they do lessons, as well. Knowledgeable and helpful staff. Highly recommended! Thanks, Joey!
Go to GUITAR CENTER instead (you can actually have FUN there).
Went in expecting to buy a new guitar on 01/26/2023. The man behind the counter was very unfriendly & unhelpful.
I found one I wanted to buy but I just didn’t really want to give my money to a person who didn’t know how to smile.
Another employee walked by and was even more emotionless than the other guy. I left feeling very unwelcome.
I will not be back.
8. Big Event Music
Address: 149 E Grand Ave, Hot Springs, AR 71901 , Drauț , Arkansas , United States
Very friendly service. I had my Les Paul rewired after a nightmare experience with a shop in Monroe, La. Big Event did a superb job with my guitar! I also had a guitar with a Floyd Rose turned into a hard tail by blocking the tremolo. The prices are very reasonable and the service is great.
It’s over 100 miles from home but Big Event EARNED a new customer!
Thank you!
Dr. Steve Owen
Thank you, thank you Mike and Big Event Music. On a Saturday on a holiday weekend with the blues festival onging, MIke repaired a shot jack on my Telecaster that I was set on gifting to my daughter as a surprise. Big Event is my go to place now in Hot Springs.
Great as always
Excellent service
Very Helpful! Thank you for your service to our community.
The guy I see on weekends named Douglas is always friendly and a big help.
I bought a lot of things from Brent when the store sold instruments and amps and was always happy with them. Unfortunately, things have changed. I brought a guitar in that needed a rewire job. I was aware they were busy with festivals but they kept my guitar for 2 months and finally called and told me they didn’t have time to fix it. Needless to say, I wont be back.
I bought everything from guitar cases to a JBL top of line PA from them before I found out they are totally BOGUS! Sold me used merchandise as new, then got an attitude when I called them on it! Cuss me out when you’re a thiefing liar? I don’t think so! I wouldn’t buy a guitar pick from these people!!!
Not enough inventory
9. All Star Music
Address: 3707 E Highland Dr, Jonesboro, AR 72401 , Drauț , Arkansas , United States
Allstar music has the best price tag in town and gives excellent service to install strings and make action adjustments and even clean and polish my guitars better than me .
Large selection of musical instruments and accessories.
Very knowledgeable and helpful staff.
The store has been in business for a long time. Consequently, there’s a lot of stuff just laying around but I suspect you can get some really good deals here.
Helpful staff. Not your conventional music store. Some old/semi-rare stuff. They say some of it is not for sale, but everything has its price. I find odd parts for my guitars at this shop…things I’m usually scouring the internet for!
Because they are moving this place was a mess.
Used to be a Decent store. Now you’ll probably get better gear at a pawn shop. Everything is overpriced and if you return something you only get store credit. Sadly I can’t recommend All Star Music anymore.
Poor customer service.
Was looking to upgrade my banjo so I gave them a call. Asked if they had any of the Fender concert tone banjo and was told no which was fine. But when I asked what they did carry I was told that unless I wanted to spend a grand or so they all came from the same place.
My advice, in the future get off your butt and go look whenever a customer is willing to spend 400-600 bucks at your store. Answer the questions asked don’t tell me something irrelevant and act like I’m a bother.
Complete trash heap. All fake or poorly kept used instruments, staff has no information or skill with instruments. Employees are just random friends of owner, who is apparently the only one with a shred of knowledge, which is still very little. They also charge 100$+ over retail value for amps, guitars, etc. wouldnt waste your time.
10. Saied Music Co
Address: 2880 Point Cir, Fayetteville, AR 72704 , Drauț , Arkansas , United States
They were super nice and very helpful. They answered all questions to the best of their ability, and made picking out an instrument very easy.
Friendly staff.
Very friendly & helpful.
Loved this business. Welcoming people, warm. ❤
Clean store, nice staff.
Great area to buy and repair items of school instruments also very nice people
Do not let them store your debit card on file. I have an unauthorized charge on my account. ONLY PAY THEM THROUGH THE WEBSITE, NOT OVER THE PHONE.
Awful service. Bought strings for my guitar, and since im not very good at putting them on and they were the most expensive strings, i left my guitar for them to put the strings on for me bc they said theyd do it for free and that they would call me within a day or so. I waoted almsot a week and figured that i must have missed the call and went there to get my guitar. They hadnt even touched it and told me that it would be several more days before they could get to it. I just went ahead and took my guitar. Never getting my business again im just gonna go to guitar center.
When I got there I was excited to be buying a ukulele something I’ve been wanting since I was little and when I asked how much taxes were because $82 up from the $54 seemed outrageous the man said idk and didn’t even check it just took an extra $21 and when I was asking questions about other instruments he had. No information literally making me. Still waiting on the money to be back in my account had to go to bed hungry tonight
11. Back Beat Music
Address: 613 Southwest Dr, Jonesboro, AR 72401 , Drauț , Arkansas , United States
Very nice people. I had a nice easy time trading. The trade in values are very reasonable.
Great store! Has everything you need.
I can’t say enough good things about this place. The entire staff has always been extremely helpful and knowledgeable. They’re always willing to help me with trade ins and if they don’t have something in stock, they will help me find it at a great price. I even have all my instruments serviced here and they always do a fantastic job.
Great place to shop,
However one small issue I had there was when I was wanting to repair my Fender Guitar. The guitar was beat up a bit, had no strings, paint was damaged, and the knobs for the tuning were gone and the plate was cracked. My friend found it in an abandoned place and it was a decent guitar it was just badly damaged.
I went there to the receptionist and all I got was, “You are better off buying a new guitar” Etc. He was insistent on me just buying a new guitar. It was a very arrogant moment.
There are good thing’s about the place but from my only experience on this It was a huge waste of my time trying to repair, love the shop, the staff is pretty chill but I believe there can be changes.
I have been coming here for years as most of the reviewers. I have always had a decent experience. I’m just an amateur guitar player who doesn’t practice much and i don’t know much about music. I have to be fair and mention that, yes, the staff has at times, seemed curt and disinterested but I’ve never had an out-and-out bad experience here. It’s possible that they were simply just distracted or overwhelmed, it happens! I got lessons here from a swell guy several years ago. I wish i could remember his name. They seem to have a large variety of items like accessories-tuners, picks, strings, stands for your chords, chord books, guitar cases and guitars. They offer stringing services, although I’ve never used them. I think I’ve seen a few banjos and mandolins for sale over the years, although those may have been instruments taken on trade, i don’t know for a fact if they stock and sell those instruments. I also don’t know if they do trade-in as I’ve never had anything to trade. I have seen ukuleles there for sale. It is possible that they have expanded the lessons they offer into other instruments, such as wind instruments but I am not sure. That would depend entirely upon there being any such instructors available here in Jonesboro that don’t already have their own business giving lessons. That’s a lot of “maybes”. It would be good to call and just ask, if this is important to you. I do know that they used to give drum lessons, it’s possible they still do. If you are a musician or have a musician in your life, check this place out!
Yeah, I like the shop, but didn’t have the best experience. I brought my classical guitar in from out of town, and called first to specifically ask if they could restring with nylon wound. I brought another electric guitar in as well, since it needed new strings too. When I picked them up, they were both restrung, but my classical guitar was restrung with steel strings, not what I asked. They said they were out of nylon strings, but that these would work. It really changed the whole sound, and was not what I wanted. They didn’t show me the package, or indicate what type of strings for either guitar, but the invoice for both was almost $100! No set up, or anything, just a re-string. And I have no idea what they put on there. I guess it’s probably my fault that I have no time to put on my own strings, so let that be a lesson to me.
Been going here for almost a decade. Probably the most condescending and overall lackluster service you can get in Jonesboro. If you’re a musician and you have a question, prepare for a rough time. Great inventory, bad pricing.
I’m being harsh with my rating, but in my defense I’ve been here at least thirty times in my life and have some terrible stories to go along with my dissatisfaction. There are things that you just do not do in customer service.
Sadly enough, the decent music stores have all closed up. Backbeat and All star are all we really have left and they are equally bad.
EDIT: Not sure if All Star is still open actually; don’t let that diminish my credibility. I avoid these places like the plague.
Darrel Sykes, one of the employees, was absolutely rude and passive aggressive to me the first time I walked in there. He told me that the music scene here is cliquish then proceeded to ignore the fact I was in the store after trying to sell me a cheap-o condenser mic (I was looking for an AT4040). Trying to give them another shot after a couple of years I took a bass there for a repair, restring, and a set-up. The guitar tech was curt, impersonal, and left the old strings on there. When I went to pick it up, Darrel, another guy, and someone who I believe is the owner just stood there talking to each other for several minutes before seeing why I was there. There were no other customers visible. My bass turned out to be unplayable when I got it home, every note buzzed, and the saddles were lowered as far as they could go.
The inventory is lacking and the aloofness of the staff makes the place a total disappointment. I’ll drive to Memphis, Nashville, or St. Louis to outfit my home studio. I would advise any parent looking to get their teenager started on an instrument to look elsewhere.
Edit in response to the owner’s reply:
If by “imagine it” you mean how your staff actually treated me, then yes, that’s exactly how it happened.
12. Renown Music
Address: 104 W F Ave, North Little Rock, AR 72116 , Drauț , Arkansas , United States
We had a great experience this morning purchasing a guitar for our daughters birthday. Very knowledgeable and helpful.
Incredible place! The owners are very nice people, and the store is full of really amazing and interesting items! They have a great selection of musical instruments and fine jewelry!
The owners of Fabulous Finds are very helpful and kind every time we visit. My son has picked out many musical instruments for his birthday, or for Christmas, with lots of great memories over the years. He continues to buy strings, picks, mics, cords and other accessories for his music studio at this store. We’re so grateful and have enjoyed the great customer service. Our family will always remember this wonderful elderly couple, and all they did for our children growing up. Here is a picture of the custom birthday cake they made for my son on his 18th birthday!
Was very dissatisfied to find out these guys aren’t honest people bought a guitar and case in there and it had only been took out of case to look at it still has tag I had receipt where I purchased it due to unforeseen circumstances I took it back in to sell back to him he was rude an only wanted to give me less than half what I had paid few months back it still has tags and I have receipt thought was pretty sorry not very honest he is a rip off I will tell everyone I know not to deal with them they are crooked like I said it still has tags and I got receipt I could have understood if it had been messed up but was just like I carried it out of the place then the jerk had the nerve to ask me to leave it there and see if he could sell for me I may not be very bright but not stupid I guess I was stupid for buying it there to start with
Brought in a basically new saxophone and he only offered me $150 when A brand new saxophone is $1000 no scratches no dents like do you know how to run a pawnshop??
14. High Note Band Instrument Repair
Address: 211 N Pruett St, Paragould, AR 72450 , Drauț , Arkansas , United States
Great people who are friendly and informative. Great instruments with a wide selection.
I can truly claim this spot as MY violin shop
Everyone was so perfectly kind and helpful never once feeling false or condescending. I was treated as an equal even though I had never played. This was the best experience I could have hoped for. Please do your self a favor and enjoy this shop without hesitation!
I love that there’s a local place to have your stringed instruments adjusted and usually while you wait. My only complaint is that they charged me two different prices for the same service. My family is new to violin lessons and the instrument, so I can’t be absolutely sure that there was no difference…but there should be a uniform price for tuning/restringing a 1/4 sized violin. The staff is very courteous and informative. They also have a list of great string instrument instructors.
Went to find out the value of my flute. They were very nice and the dude had a cool mustache and beard lol. The other customers before me were also very happy with the deals they got on instrument repair. I do recommend this place.
Great place, fast repairs.
Great place for horn repair. Fast and friendly service
Very helpful and informative
Did excellent work on my old trombone, very nice people!
I came in with a horn to have repairs done to it. I needed to have my saxophone’s neck recorked. I needed additional repairs, but above all needed the recorking. The repairman came up, looked at the instrument brand and said he could do nothing for me because if he broke something, he would have to make a part. I thanked him and walked out. I thought by the ratings that this would be a location with skilled craftsmen, but instead feel like it’s people prone to mistakes so they can only work on standard brands and not all instruments. I’d consider calling before coming. They are the only place around for quite a distance and driving over 60 miles to be treated like this felt very awful!
18. Randy Soller Guitar Studio
Address: 31 E Center St #200I, Fayetteville, AR 72701 , Drauț , Arkansas , United States
One of my retirement projects was taking guitar lessons. I said I was doing it for my brain. What I didn’t expect was how much fun it would be.
Whether you’re beginner, intermediate, or advanced, Randy Soller will take you forward on guitar, bass, or even ukulele. I began guitar lessons with Randy in June of 2020 using Facetime. Lately, I’m hybrid, driving to Fayetteville about once a month and doing the other lessons online.
Randy’s a master teacher! I’ve been an educators for over 35 years and know good teaching when I see it. He’s a unique combination of patient, organized, and able to meet me where I am. He’s also an amazing player and has a music degree in guitar from the U of A.
I like that he lets students select music they enjoy rather than following a prescribed list of his favorites. To top it off, he’s a nice guy!
I took ukulele lessons from Randy and thoroughly enjoyed the experience. I was a complete beginner and he was patient and encouraged me every step of the way. His knowledge and talent is impressive! He took the music I love and adapted it for my level (low level, lol) so I could play for my own enjoyment. Thanks Randy! 5 stars for sure!
Kristy
There is no one better in NWA than my man Randy. No I’m not a friend but this guy connects with you. He understands where you want to go however he’s like 3 steps ahead. (Naruto)Military vet I love working with Randy his blues is inspiring and full of passion. Listen trust the true grit work not the YouTube fluf!! Thanks sir for all you do!! Because of you I have this!!
19. Block Street Records
Address: 17 N Block Ave, Fayetteville, AR 72701 , Drauț , Arkansas , United States
Everyone is always so nice and welcoming in the store. The music they play is always good and the prices are very reasonable. Can’t recommend this place enough.
Great selection of records from oldies to new pressed vinyl. Good prices too!
Super Awesome spot next to Hugo’s. Great selection. Staff could be a little less rude
Record shot of oldies. We were looking for some Homer & Jethro. Didn’t have but nice place
My go-to record shop to fuel my vinyl addiction! Great selection and great staff!
Selling scratched albums and cd’s for top price.
They have hard to find stuff but it’s all over priced.
Customer service is not great. The guy just seems to be stand-offish to me.
20. James Halbrook Band Instrument
Address: 2115 N Patrick St, Jonesboro, AR 72401 , Drauț , Arkansas , United States
I won’t go to anyone else to have my flute repaired. He does an amazing job.
Very friendly, quick, and affordable service! Will definitely refer my friends to Mr. Halbrook!!
the best man in Jonesboro to fix your rusty dusty instrument, bro has every tool under the sun to fix my saxophone. James is genuinely great and will get you taken care of.
