We love it here! My son has been taking drums here for a couple years and just loves his instructor! The staff is great, really helpful and knowledgeable. We have also bought instruments and accessories here at great prices. They offer just about any kind of music lessons and have great inventory.
JC Music is the place to go for anything music oriented! Whether you are looking for strings or string music…or just want to learn how to play the instrument you’ve always wanted…go see JC Music! Knowledgeable staff, great teachers, and the highest quality instruments you need!
My daughter has been taking violin lessons here for two years and absolutely loves it! Piano lessons are coming next for her and drum lessons for our son…JC Music is where we’ll be going!
They have a range of teachers to learn music from! I’ve learned so much within the 2 years I’ve been there!
My grandson really enjoyed the music lessons and they are very professional and knowledgeable. Highly recommend them.
Would like to obtain some nice brushes and some type of top hat set used and very sturdy since I break percussion instruments all the time when I perform?
My son, Roberto Luis and Rosa live in Meriden. Are you far from the mall? I have spent a lot of time jamming in Puerto Rico to salsa, merengue, etc but my favorite is funk like Buddy Miles.
This was a horrible expierence. They need to get their stuff together, they had already-sold instruments on shelf. They had an amazing guitar sale and when I went to buy, it was already sold! They got my hopes high and let it down and I will not give them my money any longer.
Never have any of the literature or instrument parts I’m looking for. Took 3 months to repair a trombone. I tried to return an item and they wouldn’t give me back the cash to go to another place. The owner has blatantly disrespected my mother on several occasions and doesn’t have much knowledge of much of anything outside of rock music. As far as i’m concerned, this is the worst music store i’ve ever set foot in and would not recommend to anybody.
Completely disappointed. I placed an order in store on a instrument that was never placed with JC music. The customer service was poorly displayed and the options they gave us was not acceptable. I asked to speak to the owner several times and would not get on the phone and made his new employee talk to me. I ended up going somewhere else that was amazing
3. The Music Shop
Address: 22 Mc Dermott Ave, Torrington, CT 06790 , Gelida , Connecticut , United States
Hello James louchen looking band together starting my own band made last add more songs looking music musicians each position play. Dums led ELC getdr keebord 3 Man two ladies like at one more bongls need your help changes this band songwriter add more purduers equipment management upgrade my dumset songwriter band manager back up singersEffects sounds E Yvet all call
My Mom has not played her violin for well over 45 years.She and my daughter visited The Music Shop for the first time today and were very pleasantly surprised at the warm welcome and down home kindness that were shown to them. The owner helped her string her violin and now she can pursue her hobby once again. She told me, “It made my day and gave me back the gift of music to fill an empty spot I have had for a long, long time!”
Keith was very open and helpful during his purchase of my son’s used drum set. He explained everything clearly and followed through on his statements. Courteous and respectful throughout, he helped make the transaction pleasant. I would definitely return to his shop.
4. The Music Shop
Address: 405 Queen St, Southington, CT 06489 , Gelida , Connecticut , United States
Brought in a trumpet with a stick mouth piece. They were very nice and were able to remove the mouth piece quickly. Great customer service!
Used to go to guitar center all the time till one day the worker wasn’t there, gave a chance over here and wasn’t disappointed! Gave me help on my Billie joe Armstrong replica by installing a new neck and saddles and I have to say this has to be the best set up I’ve ever played, I feel like I’m playing a custom shop on a squier! Such great help, friendly faces and now my go to for setups and help! Have a custom Strat there being worked on and I can’t tell you how tired there gonna get of me bringing in guitar after guitar to get setup in my collection one comes back to me and I give them another the same visit haha, thank you Scott, Jackson and Tyler!! Feels like a family and not business and that’s the best type!
– Michael
Best
Great place but website could be better such as pics of some used equipment. I’m a drummer and would like to see what they have for new and used cymbals,stands,drum kits etc. And prices. I have done business with them and always had a great experience the reason for three stars is the website doesn’t do the music shop justice. All and all great store great people.
The cellos were in not in good shape and we had to pay a luthiere to redo repairs that were poorly done when we received the instrument.
5. George’s Music Center
Address: 905 New Harwinton Rd, Torrington, CT 06790 , Gelida , Connecticut , United States
Today I visited George’s Music Center because I needed to buy a capo for my Fender Acoustic guitar.
When I walked in I was almost immediately greeted by a friendly gentleman. The store was well stocked with a variety of acoustic and electric guitars and accessories.
After helping me select the capo that worked best for me the gentleman recommended I buy some picks made locally in Berlin, CT. I appreciate that this store pushes items made locally and in the USA . I was thanked for my business on the way out. An overall 5-Star and top notch experience. I will definitely return when back in the area.
Very Helpful
Great music store, helpful staff & if they don’t have it in stock, they can get it for you. It’s nice to have access to local shops versus Big box stores.
If you’re not looking to go too far to get musical instruments. Look no further. Expensive though. But if you don’t care about prices, go for it. Not much of a selection though.
Meh
Nice shop
This place is just awful. The owner is so rude to us that i will never go back. We rented an instrument from him because our normal music store didnt have the instrument and when the instrument broke he said it was our fault and that it wasnt covered and then bad mouthed our local music store.
After going to this place; I must say I will never go back there again. The owner is so rude and disrespectful. Its not even funny. The owner needs get off his anthropocentric state of mind.
6. The Music Score LLC
Address: 2315 Silas Deane Hwy, Rocky Hill, CT 06067 , Gelida , Connecticut , United States
Quality music school with a professional and trustworthy staff.
The Music Score is now at 2315 and under new management. The store offers lessons for all instruments (including vocal), rentals and purchases on all instruments (including pianos.) The Music Score includes workshops and classes, like Music Together for toddlers, Music Fun Time for small children, and more. Jazz Band is held on Wednesday nights, Open Mic every last Friday. Other fun times are held, like Karaoke, Music Movie night, and Game night. Events are held about four times a year like The Frozen Spring Thaw, Open Houses, Christmas parties, recitals, new years for kids, and more. This store has a little of everything and caters to people from newborns to senior citizens. When you walk in the door you are part of the family and the teachers, associates, and owners take pride in caring and educating. A true mom and pop shop who are part of the community and helping it grow.
Great service! Nice friendly owner
My daughter is signed up for lessons and her teacher is great (I hear the others are as well). Just try not to deal with the guy that owns it.
Very knowledgeable and friendly.
Arrived at 10:00am (they open at 10am, but not today). I waited and they finally arrived. All I needed was guitar strings, but they had none. What a waste of time.
I tried to return my daughter’s Viola due to the school no longer providing classes. It was a total nightmare to get an answer in regards to my credit. They are very irresponsible and I am very disappointed by the lack of care towards my return which was even misplaced! Mom and dad are not helpful at all and he should really look at keeping them home, they make things worse!
7. Music & Arts
Address: 989 Farmington Ave, West Hartford, CT 06107 , Gelida , Connecticut , United States
Manager and Staff were excellent they were patient and helpful
Great service!!
Limited retail space, but the staff is helpful and knowledgeable. Music lessons are offered on site.
I have condensed my original rant down to the following- we really like our children’s teachers- but the front desk needs saving
Yeah it’s good!
Very poor service. I had gone few days ago to order a rental violin size 1/16 according to my son teacher recommendations, and a violin for my wife. This week I received a call letting me know that the violins were ready for pick up.
First thing I was told when I arrived was that the violin 1/16 was not there, after I told the associate I have received a phone call, he went to check again and sure enough he found it.
He mentioned that the violin ha a tag outside saying it was 1/32, but that it was a size 1/16 because it has been measured.
He proceeded to fill up a rental contact that I signed, however I suspected the violin was indeed a 1/32, I then open the violin box and inside the violin there was a mark for 1/32 size.
I mentioned to the associate that I thought the violin was a 1/32 not a 1/16. He was visible frustrated and said that his manager had I don’t remember what degrees in music and that he had measured the violin ant it was a 1/32, he then told me that I could check online the dimensions for a 1/16 violin, which I did, and sure enough the violin was a 1/32 according to the measurements they have online. I told the associate that I preferred to wait, he replied that the contract was already done, I said that I did not care, because I wanted the right size violin. All along this discussion the associate attitude was extremely rude.
I would not recommend this store, however unfortunately there aren’t too many options available.
My child joined band program at her school in West Hartford. Using their online system, I placed an order for instrument rental and a book for the program. The date I placed my order, they charged my credit card.
However, they never delivered the instrument until I called and confirm the status. The book was never delivered with the instrument. A week later, I called them to confirm about the book. They told me that it was back ordered. Since the book was available in Amazon for next day delivery, I asked Music & Arts to cancel my book order.
After few weeks, I still did not have my credit back for the book. I called them to ask for the refund, and the customer service told me that I have to return the book (which was never delivered!) in order to get the refund and hang up on me. I used the chat function on their website to explain the situation. Here, the customer service told me that they would never charge the credit card unless the item is delivered, and conversation did not go anywhere. (Again, my credit card was charged on the date I placed order!) Not knowing what to do, I called the store in West Hartford, left my phone number with an employee so the manager can call me back. No one called me back. I sent polite email to the manager, and also emailed the customer service. No response from anyone.
I will NOT order anything from this business in the future.
Go to the one in East Hartford much better . They only want to help when you make major purchases.
8. DuBaldo Music Center
Address: 881 Main St, Manchester, CT 06040 , Gelida , Connecticut , United States
Prompt and professional! Recently purchased an SBMM Majesty guitar online and it came in perfect condition with Dubaldo only upgrades, Will definitely recommend them and will be making more purchases in the future. Thanks Dubaldo team!!
Phenomenal shop that really personifies customer service! Pete is a great guy to deal and talk shop with. My guitar arrived safe, secure AND quickly. I can’t recommend DuBaldo enough, just give them a call or stop by already!
I’ve never been more comfortable trying out guitars in a shop. I drove over an hour to get here and the customer service made it completely worth it. They have an incredible selection of great sounding instruments and went out of their way to make sure I found the guitar I wanted. Highly recommend this place.
Great service
9. Connecticut Music Co
Address: Westbrook, CT 06498 , Gelida , Connecticut , United States
Excellent Quality of both service and instruments.
Very friendly fast and efficient service! I love shopping local
Fast and friendly service
In store service is good but can never call the Hartford Rayburn Music. Electronic voice prompts to dial 0 for an attendant but when do so it says “Your call cannot be transferred” been a customer for about 3 years. Never could get done anything over phone. Have to visit store for everything.
STAY AWAY from this company! I rented a cello early 2019. We returned the cello in Aug 2019 and are still getting billed for it! I’ve called and left messages since no one picks up the phone in the Milford office where I rented and returned the instrument. No call back and monthly payments for the cello are still getting charged off my bank card. Had to file a complaint with my bank to stop payments. Terrible terrible business practice!
trying to reach the store for the past 5 months. they are not responding to email or phone call. The phone service is also disconnected now.
we are left with no response and no refund.
11. Greenwich Music
Address: 1200 E Putnam Ave, Riverside, CT 06878 , Gelida , Connecticut , United States
I was considering the purchase of a guitar for my grandsons birthday. I found the staff at Greenwich Music very helpful and courteous. They even offered a free lesson with the purchase. I would not hesitate to recommend them to anyone looking for a musical instrument and/or music lessons. I did purchase a guitar, and his first”free” lesson is next week! Great place to shop.
Very convenient location!
Bought a PRS SE guitar from them online. It was priced lower than other stores with the exact same guitar. It got to me quickly and it was boxed well. Very friendly customer service. I would certainly purchase from them again.
We were kindly helped in the store, but we were buying a guitar for our son and we don’t live in the US. We were having problems with internet so we couldn’t research correctly at the moment, but they assured that the amp could be used in 220 current. We arrived home and we connected the amp and it didn’t work. So the amp was burned. Apart from that the price was a bit higher than the same thing in other stores, it’s not nice to pay 50 dollars more, but that is just business and anyone can charge what they want. It was our fault that we didn’t do a good research before buying. But the very kind person that assured us that it would work because he used to be an electrician, and it only needed a basic adapter, was totally wrong and now we are home and we lost an amp, so we paid extra for the set and it didn’t work. You were very kind indeed, but please if you are not sure about something, don’t sell it. Because we lost money and we can’t go back because we don’t live there.
It’s a nice place! It’s a bit small but otherwise it’s nice.
Terrible customer service. Called and said I would be by in 10 minutes for an emergency repair. Guy was nice on the phone. When I arrived 5 minutes early they had closed up and locked. Super helpful…
Their hours aren’t very convenient and I was having a guitar strung and I dropped it off and I didn’t get a call before the store closed and then they were closed the next day Sunday so I didn’t get my guitar until Monday and that was extremely inconvenient. They also have a very small selection of basses.Update, they aren’t even open a couple hours on the 4th of July so I won’t get my guitar till Tuesday I am very upset with this store.
Rudest customer service I have ever encountered. The man I spoke to on the phone yelled and hung up on me. When my daughter went in person to drop off the instrument for repair at the agreed upon time, he remained upset and kicked my daughter out of the store. Strongly encourage anyone looking to have their instruments fixed to look elsewhere. Disappointing experience to say the least.
12. Music & Arts
Address: 50 Main St, East Hartford, CT 06118 , Gelida , Connecticut , United States
Yesterday I went in to rent a violin for my daughter for school. The staff were super helpful and very kind. And when they didn’t have the book with CD I needed in store they found it at another location and Deborah picked it up for me on her way home and brought it to the store this morning so that my daughter could start practicing right away. Super impressed with their customer service! Would highly recommend!
Great Staff
Always a great experience. I’ve bought some trumpet accessories and they had a pretty decent selection and everyone was sincerely helpful and knowledgeable. Nice to know a place like this exists.
Cool place, very expensive
Good selection and price
Rented a saxaphone for 2 years. Summers were free. Returned the sax in the fall and was charged for the summer. 300$ which is the yearly rate. No notification or change of contract. Its a scam. Free summers not part of the contract, just a gift to you until you return it. Hours spent on hold to corporate as the local manager has no power.
I had been taking lessons at this location since March 2019. One of their instructors stopped teaching in June 2019 and took the summer months off. The store called me in August to say the instructor was not returning in the Fall and my account would be closed but if I wanted to begin with a new instructor I could. To my surprise upon starting with the new instructor, my account incurred a new student fee of $30 which is out of order since I am a continuing student; I asked the store to provide a credit and they recently did so. The new student fee is inappropriate due to no fault of mine.
This store was not respectful of my time or my commitment, and I cannot recommend this business to others. As busy professional with children making the commitment to return to regular practice was a significant dedication of my time. After discussions with the staff at the store we found a time and an instructor who would work for me, and with my schedule. At my first lesson the instructor was surprised to see me (although my name was on his list) and I said “I didn’t know a new student was starting today.” and “I don’t really play Bass that much…”. After a lackluster lesson which I was willing to write off as a miscommunication, I returned a week later only to find that the instructor had scheduled over my time with a different student. The staff confirmed I was on the schedule for the day. I promptly asked for my money back, including the new student fee. The manager kindly returned it, but that was the ONLY redeeming thing about my experience. All in all, this wasted about 2 hours of my life.
13. Sam Ash Music Stores
Address: 95 Amity Rd, New Haven, CT 06515 , Gelida , Connecticut , United States
The staff at the store handles my request very professionally and efficiently. Highly recommended.
Sam Ash in New Haven/Woodbridge is not ypur typical big store. This place has very nice helpful people in all of the departments. Everyone knows their stuff, and can help you out quickly and easily, even of you’re not sure what you’re looking for.
Talk to Eric in drums, best drum tech ever. If you’re able to explain the sound you’re trying to achieve, he can suggest the proper setup to get you your sound.
I’ve never had a bad experience at the Sam Ash store in New Haven. The associates are always very helpful and friendly. Sam Ash is my “Go To” Music store.
Have almost everything a musician needs
Nice people, good prices,!
Always a solid selection of guitars. Knowledgeable staff that will approach and acknowledge you. For a chain, this store is consistently very good.
Brought a Roland 150w bass amp in for sale and was denied a bid because “it has carpet upholstery and no one will buy it because it’s old” like i bought it myself ? And it took 25 minutes for paperwork to be processed on a pedal they bought from me, same process took less than 5 minutes for me at Orange GC. Never visiting Sam Ash again, Guitar Center(s) have historically treated me much better with instrument/gear trade-ins.
Used to be a great place to go browse.. now it’s like walking onto a used car lot.. within ten minutes I had 6 people asking if they could show me anything, one guy asking me twice.. I was only planning on buying a guitar stand, but was so annoyed I went elsewhere….
Not what it used to be.
14. Matty’s Music LLC
Address: 654 Enfield St, Enfield, CT 06082 , Gelida , Connecticut , United States
Purchased an accordion from Rob very professional and a great repairman
Very curtious and quick service went to fix guitar ❤
Mi tienda favorita tiene excelente precios de instrumentos musicales y son muy generoso y amigable se la recomiendo a todos
First, the employees were excellent; friendly and helpful. I was extremely disappointed in the store itself. This was basically a dark, messy pawn shop, not the store I was familiar with from years ago. My only reason to go back would be to pick through dusty items to find something I might be in search of, more of an adventure.
Total waste of my time
Was a dj for 30 years and bought and sold equipment all over Ct . I stopped in at lasalle music in east hartford it was a nightmare . Equipment from the seventies store a mess and the staff looked like a Grateful Dead fan with colored hair . So glad I moved on with my teaching at a high school
Ordered lugs for my snare. They sent me receipts and invoices and never shipped my lugs. I called and emailed multiple times and never got a response back after leaving numerous messages. Been 2 months and I still don’t have my lugs and am out $60.
16. Bethel Music Center – Instrument Sales, Rentals, Lessons and Repairs
Address: 273 Greenwood Ave #101, Bethel, CT 06801 , Gelida , Connecticut , United States
This place is amazing. The people working there today were super helpful and professional. From the phone call inquiring about an instrument to actually renting it. The whole process was super easy and fast. I will definitely recommend them to anyone looking to rent an instrument.
Thanks to Sarah, I was able to get a mouthpiece while being 2.5 hours away from home on a gig where I left my mouthpiece pouch. Came through in the clutch for me with a shew lead piece.
The People at Bethal Music Have always been unbelievable in finding any Quest i have been looking for. Super Friendly and Knowledgeable in all catagories. it has been a pleasure working with the the entire staff at Bethal Music.
Good info from employees
Just stopped by quick. Had a great hour. They are the best
Instrument rentals are great for their prices
17. Guitar Center
Address: 839 Queen St, Southington, CT 06489 , Gelida , Connecticut , United States
They. Have. Everything. Bought my Casio Privia here for 499.99. Beautiful keyboard. If you ever wanted to get into music of ANY kind, this is the place to start.
Excellent service and very friendly staff. Very affordable pricing too.
Great customer service and a wonderful selection of instruments of every kind
Great selection but beware when buying online, they forgot to ship my guitar in a case and thought bubble wrap was good enough. Long story short there was a significant amount of damage on my rare discontinued guitar
Verry helpful staff
Awesome prices great customer service, always a pleasant experience
Please be careful ordering items online from this store without checking wit them in advance They might misadvertise their item. I bought used guitar with description saying bag included. Received guitar with no bag, but the store manager Steven refused to honor his ad and did not offer bag or credit. I had to call to GC headquarters and they were kind enough to take responsibility for store misleading ad and shipped my the bag.
Dropped by today for my second time and was incredibly disappointed. The place was way too loud with some sort of music demonstration to the point that I couldn’t hear the staff at the checkout with their masks muffling their voices. Employees didn’t seem too eager to help out either and I felt like I was inconveniencing them just by being there for a purchase. I’ll stick to online retail from now on.
Lazy
18. Creative Music Center
Address: 701 Main St, Monroe, CT 06468 , Gelida , Connecticut , United States
Awesome staff and great deals! No surprise they have 5 stars!!!
All of the staff, from folks at the register to the instructors to the director of music education, are professional and knowledgeable, with a warm welcome to boot!
Nice music store in Monroe, we bought a cute ukulele here!
Came here with my son they were very rude to my son and not very knowledgeable… wouldn’t come back here again and don’t recommend it.
I just went to this store with my violin wanting the sound post set and to re-hair my bow. When I walked in there were two ladies at the counter. As I opened my case asking the the lady in the white turtle neck with straight brown hair if they re-hair bows? She snapped that they didn’t. The nice girl next to her chimed in as said out loud “She re-hairs bows?” Then the other lady gave a look and said I would need to buy a new one! She then picked up my violin and started to point out things about my only violin that were not good enough for her to re-set my sound post! I then asked “How much to just re-set the sound post?” She refused me service and said “Good Luck!” AVOID THIS PLACE IF YOU CAN! I think I didn’t fit the “type” they prefer to give services to?
Poor customer service.
19. Middlesex Music Academy
Address: 440 Main St, Middletown, CT 06457 , Gelida , Connecticut , United States
I’ve had my son’s saxophone serviced here a few times, and not only do they do an excellent job, they also go above and beyond to be helpful. These people are compassionate about music! I’d never go anywhere else.
Very nice place.
Great place for music lessons and to try out instruments! Has recently been expanded to accommodate more students.
The sales team made it possible for me to afford a piano for my son
I would give Middlesex Music Academy a 0 if I was able to. I called to inquire about a $150 charge when I haven‘t been confirmed by John the guitar teacher. I made a request to Matt that Tuesday was my preference but John was booked so he scheduled Thursday at 6pm. I received a text and email from John yesterday that he had a conflict for Thursday and offered Friday. I responded via text/email that would not work and inquired if this was temporary or permanent to which I did not receive a response. I let John know this may not be a good fit then. I called today to have the charge refunded and Jim proceeded to call me names, saying I was yelling & screaming over the phone and I was being rude. No need to go into the dramatics but Jim needs a lesson in manners, telling the truth and understanding that being a manager does not give him the authority to behave poorly. Never once did I raise my voice but did correct Jim several times throughout the conversation all because i asked for a refund. Extremely unprofessional and a bad look for Middlesex Music all around. I will be taking my business elsewhere. Inexcusable & theater worthy performance by Jim today folks!!!
I paid $80 for a setup on a guitar and got it back with the strings a mile off of the neck and the floyd rose studs so high out of the body I could park a car under it. The bridge pickup was raised until it was practically touching the strings and the neck pickup was lowered to below the pickup ring. The tech then told me that 10-52 strings don’t exist. They’re light top heavy bottom and aren’t even uncommon strings. Every time I go there they give bad advice and clearly don’t know what they’re talking about. My friend tried to buy a tubescreamer (basic overdrive) and they tried to sell him a phaser instead (completely different thing).
I signed up for a piano lesson trial online. Their site is very confusing and it’s not clear if the lesson is in-person and online. I called them, left a message but they never called me back. In the day/time of the lesson, I called them 3 times because I was having problems to contact the teacher. The guy who works there, Jim, clearly doesn’t have any customer service skills. He was rude and unpleasant. He didn’t make any effort to help me, told me a was confused and nobody else had problems. I just canceled the future lessons there. It’s easier just hire a private piano teacher. Hopefully I will never have to deal with this guy again.
20. Guitar Hangar – Lessons, Rentals, Repairs, and More
Address: 270 Federal Rd # 7, Brookfield, CT 06804 , Gelida , Connecticut , United States
Been dealing with Rick since God was a boy. Buying, selling, trading up, and repairs all done with friendly service and knowhow. Highly recommend a stop into Guitar Hanger in Brookfield.
What a great experience!!! I’ve only been to Guitar Hanger to buy products then the nut on my 79 Strat broke off. The question was can they we trusted with my baby. Yes they can! Rick did an amazing job. It plays better than before. One day turn around time…amazing. The cost…amazing. The conversation after…amazing.
Cool shop! Brought my amp there to be fixed and the tech did an outstanding job! Quick and professional!
owner is arrogant. store is filthy. selection is limited. looks like the music section of a pawn shop.
Horrible service the owner ignored me when I asked to play
Make sure that you buy your merchandise from inside the store !! Do not get it from EBAY because you will end up with trash..
