Ian is excellent and the rest of the crew are excellent as well.
They are very knowledgeable about every instrument in the shop. Very customer friendly and will go the extra mile to make sure you are happy with your purchase.
Very helpful
Had one of the best shopping experiences I’ve ever had. Knowledgeable. Passionate about music. Really took the time to show me the nuances of the guitars for sale. Can’t say enough positive. A++++++++++
Had a guitar cable when I needed it.
Not many mandolins
Thé Owners are lousy business
No prices listed
2. Greenwich Music
Address: 1200 E Putnam Ave, Riverside, CT 06878 , Ghindăreşti , Connecticut , United States
I can’t rate this place high enough. I am a guitar player and I love buying stuff from the real shops and not just the big warehouses out there (Guitar Center among others) and this place fits the bill. Great people who are willing to work with you and help you find what you need. Great prices too. I purchased a guitar from them and I will purchasing some other things from them as well. If you are in the market for good gear then check these guys out. Ask for Joe, as he will take care of you.
Joe was very friendly and had a wide selection
I highly recommend Greenwich Music for lessons, gear, and repairs. Friendly professional staff and service.
It’s a nice place! It’s a bit small but otherwise it’s nice.
We were kindly helped in the store, but we were buying a guitar for our son and we don’t live in the US. We were having problems with internet so we couldn’t research correctly at the moment, but they assured that the amp could be used in 220 current. We arrived home and we connected the amp and it didn’t work. So the amp was burned. Apart from that the price was a bit higher than the same thing in other stores, it’s not nice to pay 50 dollars more, but that is just business and anyone can charge what they want. It was our fault that we didn’t do a good research before buying. But the very kind person that assured us that it would work because he used to be an electrician, and it only needed a basic adapter, was totally wrong and now we are home and we lost an amp, so we paid extra for the set and it didn’t work. You were very kind indeed, but please if you are not sure about something, don’t sell it. Because we lost money and we can’t go back because we don’t live there.
Rudest customer service I have ever encountered. The man I spoke to on the phone yelled and hung up on me. When my daughter went in person to drop off the instrument for repair at the agreed upon time, he remained upset and kicked my daughter out of the store. Strongly encourage anyone looking to have their instruments fixed to look elsewhere. Disappointing experience to say the least.
Terrible customer service. Called and said I would be by in 10 minutes for an emergency repair. Guy was nice on the phone. When I arrived 5 minutes early they had closed up and locked. Super helpful…
Their hours aren’t very convenient and I was having a guitar strung and I dropped it off and I didn’t get a call before the store closed and then they were closed the next day Sunday so I didn’t get my guitar until Monday and that was extremely inconvenient. They also have a very small selection of basses.Update, they aren’t even open a couple hours on the 4th of July so I won’t get my guitar till Tuesday I am very upset with this store.
3. Giuliano’s Music
Address: 406 Westport Ave, Norwalk, CT 06850 , Ghindăreşti , Connecticut , United States
Bobby is a wonderful person. He acts a guide not business man.
He give you best advise taking your interest in mind not his.
Bobby fixed a complicated BC Rich for me when other guitar repair shops scratched there heads.Hes real easy to get along with and I know from experience hes the best your gonna find.
Bobby and staff are awesome! Took my PRS in for a fret job. The guitar is phenomenal! I used to frequent his father’s shop in White Plains when I was a kid. Great to have these guys local! Thanks Bobby!
Good service, very nice staff and management!
Everyone was insanely helpful from who I spoke to on the phone for customer support, to the guy that helped me out when I came to pick up the amp in store. Giuliano’s Music takes care of its customers. Will definitely be returning for anything else I need in the future.
I went needing a pack of guitar strings to find out that they were closed. Their hours online say 12-4 on Saturday. Their door said the same. Lights off no one answered the phone. The time I went you ask? 3:25. EDIT:I have since gone back and they have been very nice and kind. Which has let me to update my rating.
4. Guitar Center
Address: 15 Backus Ave, Danbury, CT 06810 , Ghindăreşti , Connecticut , United States
Amazing place overall, the employees really help me make a wise selection, and don’t just push you to buy whatever makes them the most profit. I have not had a negative experience here. Plus, the guitar lessons have really helped me get better at guitar. Will definitely come here for anything guitar related I need.
Always have everything I’m looking for
They got all the things you need.
Smaller than most GC stores…limited inventory.
Very helpful staff and good selection
Would have been ⭐⭐ ⭐ but the associate was chill (and actually had my pick in stock even tho the app said out of stock forcing me to settle on something else)They don’t get the curbside memos so you have to go in rendering the whole method of purchase kind of pointless. And the app doesn’t reflect stock accurately.
Beware. I called twice to check and then confirm a rental price for a keyboard since I would be driving 45 minutes to get there. Both times they said it would be $80. Once I got there, they finally told me about a 10-40% deposit…I was annoyed that they hadn’t mentioned it before, but I shrugged it off since I would get that back. Then they tell me they don’t have that keyboard and I would have to get a different rental for $120, plus a $60 deposit. So now it’s $40 more and a 50% deposit? I understand that mistakes happen, but the customer should not have to pay for it. Instead of taking accountability and fixing it for the customer, they shrugged their shoulders and blamed it on an “out of date binder”. Poor business practice.
I went into guitar center to purchase a PA, Mic and mixer. I was there for about 15 minutes walked around the entire store. Not one person talked to me the entire time I was there. I went there to ask advice about what I should purchase but instead left because the options were confusing. Yeah I know I could have went up to the counter and asked for help but I figured eventually someone would ask if needed anything. I even fooled around on a sit down electric keyboard for a few minutes. I guess I’ll just watch some YouTube videos on what people recommend purchasing.
This isn’t my first not-so-great experience at this Guitar Center. Today there was a non service-tagged animal in the store and while an associate did try very hard to help my try out a Fractal Audio Rack FX preamp, there was apparently no power amp available to use so that I could here. It’s a shame because I’ve never had an opportunity to try one of those before but I wasn’t going to drop $1000+ on something I couldn’t here first.
5. Gilded Guitars
Address: 11 Gary Rd, Stamford, CT 06903 , Ghindăreşti , Connecticut , United States
Incredible knowledge of vintage and high end guitars, even better ability to work with them and get them playing to their absolute best. Awesome to talk to about gear and very upfront about all the important details about your current/future instrument. Had my 70s strat setup by them and wouldn’t want to bring my guitar to anyone else after the great job done.
Very serious seller and finally someone who knows his business! Just bought a 1970 Gibson sg walnut in perfect condition!!!
Aaa seller
A great seller who made me happy as I found my dream Strat here – honest, strived to full satisfaction of the client and very reactive in all aspects!
6. Bethel Music Center – Instrument Sales, Rentals, Lessons and Repairs
Address: 273 Greenwood Ave #101, Bethel, CT 06801 , Ghindăreşti , Connecticut , United States
Really great place for anything music. Went there to have my daughters violin checked and was treated great. Staff was knowledgeable and nice. They explained alot to me and also made some great suggestions for the future. We will definately be coming back. Great job.
Just stopped by quick. Had a great hour. They are the best
Good info from employees
Instrument rentals are great for their prices
7. Connecticut Music Co
Address: Westbrook, CT 06498 , Ghindăreşti , Connecticut , United States
It’s a guitar center. They try to do their best with trade values, and will work to find reasonable solutions if there’s ever a problem. The best is when they can order some great-priced used gear for you from other stores. I usually talk to Ray, Jeremy, or Mike in the guitar department. I’ve found that ordering from them, and not myself online, tends to expedite things.
Love coming here the staff are really helpful . Customer service is great
Probably the best GC in all of CT (and beyond) in terms of helpful staff, guitar repair and used gear selection. There’s a no-pressure feeling at this store which really makes for a nice experience. Also, Steve is a great repair tech, so don’t hesitate to bring your cherished gear, he will take care of you.
A bit dark and disorganized. Could use a good cleaning. Online said they had a number of certain items in the store but they did not. Call before taking a trip to make sure they have an item in stock.
Awesome prices great customer service, always a pleasant experience
I like this location better than the Orange, CT location. May not be as big, but the staff, makes up for it in friendliness.
I bought a used Ibanez jazz guitar, changed my mind, and exchanged it for an Epiphone ES-335 the next day. No issues with the exchange. There was an older guy with gray hair (wish I could recall his name) that was a pleasure to work with. Seriously, a nice, knowledgeable and professional person.
I’m not the biggest GC fan, but this location is OK and the staff makes it so.
Unable to coax staff into showing interest in finding string action gage in their stock – made me feel like I was imposing by even asking. Went to Manchester- very friendly and helpful- got what I needed
Lazy
They didn’t seem to be in need of anyone’s business, so I didn’t give them any…
9. Rayburn Music
Address: 22B Andover Dr, West Hartford, CT 06110 , Ghindăreşti , Connecticut , United States
Excellent Quality of both service and instruments.
Very friendly fast and efficient service! I love shopping local
Very helpful.
Fast and friendly service
In store service is good but can never call the Hartford Rayburn Music. Electronic voice prompts to dial 0 for an attendant but when do so it says “Your call cannot be transferred” been a customer for about 3 years. Never could get done anything over phone. Have to visit store for everything.
trying to reach the store for the past 5 months. they are not responding to email or phone call. The phone service is also disconnected now.
we are left with no response and no refund.
We rented a viola from Rayburn. The first viola wasn’t put together right (something to do with the bridge). after switching to another viola we realized the bow doesn’t quite fit with the viola.
we rented from the music store in the center and it was a great experience but pricier. though Rayburn isn’t cheap either
they will be replacing the viola once more, lets see how it goes this time…
10. Guitar Hangar – Lessons, Rentals, Repairs, and More
Address: 270 Federal Rd # 7, Brookfield, CT 06804 , Ghindăreşti , Connecticut , United States
The whole team is great! Rick is the best. Had a issue with a guitars pickups buzzing. He brought it to the back for approximately two minutes, gave it back to me and boom, it worked just like new. Some kind of ground wire was actually missing. I recently ordered a effect pedal from Rick and it got here in half the time it was supposed to!!! Definitely will be going back there. Thsee guys know their stuff. It’s impressive. Great place!!!
Set up was done quickly and the job was that of high quality. Very satisfied with the customer service and will be a return customer.
Awesome place with excellent and knowledgeable assistance from Rick. Have known him and bought and sold guitars through Rick for 20 years. Very highly recommended.
Make sure that you buy your merchandise from inside the store !! Do not get it from EBAY because you will end up with trash..
Horrible service the owner ignored me when I asked to play
owner is arrogant. store is filthy. selection is limited. looks like the music section of a pawn shop.
11. La Salle Music & Sound
Address: 993 Main St #2233, East Hartford, CT 06108 , Ghindăreşti , Connecticut , United States
Fred Pedemonti no longer works there,that is why the 5 stars. Fred is scum.
Super nice and friendly in the store, and Mr. LaSalle did a wonderful job restoring my dad’s old 1962 guitar that had not been touched in decades and needed a lot of work. Definitely recommend! Photos are before and after.
Small shop but has any parts you’d need are probably there and the staff were helpful.
First, the employees were excellent; friendly and helpful. I was extremely disappointed in the store itself. This was basically a dark, messy pawn shop, not the store I was familiar with from years ago. My only reason to go back would be to pick through dusty items to find something I might be in search of, more of an adventure.
Was a dj for 30 years and bought and sold equipment all over Ct . I stopped in at lasalle music in east hartford it was a nightmare . Equipment from the seventies store a mess and the staff looked like a Grateful Dead fan with colored hair . So glad I moved on with my teaching at a high school
Sent me a different accordion with no straps and a case that should of been thrown out
Ordered lugs for my snare. They sent me receipts and invoices and never shipped my lugs. I called and emailed multiple times and never got a response back after leaving numerous messages. Been 2 months and I still don’t have my lugs and am out $60.
12. Brian’s Guitars
Address: 453 W Main St, Cheshire, CT 06410 , Ghindăreşti , Connecticut , United States
Top notch customer service, i went in to buy a limited edition set of fender picks and left with a Strandberg guitar. The atmosphere is comortable and relaxed and the sales team will never make you feel pressured to make a purchase. this shop is something special!
Hands down the best guitar shop I’ve ever visited. Sure they have an amazing selection and the guitars, basses and amps they carry are incredibly high quality, but the real reason why they’re the best is the staff. Brian has put together a small amazing team of dedicated people that are friendly, incredibly knowledgeable and will bend over backwards to help out. No one exemplifies this better than Dan Nicolari. He’s a fantastic salesperson, truly loves his job and the people he helps. I’ll be a lifelong customer at Brian’s and I look forward to buying yet another guitar from Dan soon
Thanks Brian! What a great showroom and great experience buying here.
BUYER BEWARE: If you’re shopping used online, call ahead and ask them to send you updated pictures of the instrument before you buy.
I just purchased a used guitar online, from Brian’s Guitars. It sounds and looks great.
HOWEVER: the pictures and listing posted online were not accurate. The listing said “near mint” condition. The pictures showed all the tags and plastic seals on the components still intact. When I received the guitar, all the seals were gone. There were scuffs on the pickguard, and there was a screw completely missing near the volume/tone knobs. After an email exchange, I learned that the pictures were posted from when the guitar was new. Still, why was a screw missing?
I may have scored a guitar at a sweet deal, but now my confidence is shook. Even though everything sounds fine, I’m left wondering if a screw was removed to mess around with the internal components. I’ll get that checked out, but given the inaccurate listing, I’m not sure if I would buy from Brian’s Guitars again.
I recently had a vintage bass repaired and appraised here. I left it with them to have the electronics fixed and a general setup done. I got a call that the guitar was ready to be picked up a few weeks later, but had to remind them to also do the appraisal.
I get the bass home and the jack is incredibly noisy. I called and was told that they would make it right at no cost. I take the bass back and the tech puts a new jack in. They still charged me $10 for the jack, the making it right part only included the labor (about ten minutes). I couldn’t care less about $10, but making an extra trip out (about half hour from my home) to have something fixed that should have been done in the first place, guarantees I will never go back here or recommend it to anyone.
Love the layout and they have beautiful guitars. However, customer service is lacking. I advice those that are interested in buying a high-end guitar and enjoy collecting these musical art pieces to look elsewhere as I was told so rudely. Especially if you are a minority. The stereo typing is real!. If you think this is a rant of someone that is not able to afford this level of guitars, well, think again. I have a small collection that keeps growing of high-end to medium range guitars, bass guitars , and amps. I Hope this helps someone that does not want to be profiled while shopping for their next piece of happiness.
13. JC Music
Address: 529 W Main St, Meriden, CT 06451 , Ghindăreşti , Connecticut , United States
This is a really good local music store friendly and professional!!!
I have been going to JC Music for many years and will continue to go there for my musical needs.I find that I am able to find and buy whatever I need at reasonable prices and quality.The staff is friendly and knowledgeable and my experiences there are always enjoyable.Thanks guys ,You rock!
Excellent customer service. Very knowledgeable, helpful, pleasant staff. Wide variety of musical instruments with reasonable prices.
My grandson really enjoyed the music lessons and they are very professional and knowledgeable. Highly recommend them.
Would like to obtain some nice brushes and some type of top hat set used and very sturdy since I break percussion instruments all the time when I perform?
My son, Roberto Luis and Rosa live in Meriden. Are you far from the mall? I have spent a lot of time jamming in Puerto Rico to salsa, merengue, etc but my favorite is funk like Buddy Miles.
This was a horrible expierence. They need to get their stuff together, they had already-sold instruments on shelf. They had an amazing guitar sale and when I went to buy, it was already sold! They got my hopes high and let it down and I will not give them my money any longer.
Never have any of the literature or instrument parts I’m looking for. Took 3 months to repair a trombone. I tried to return an item and they wouldn’t give me back the cash to go to another place. The owner has blatantly disrespected my mother on several occasions and doesn’t have much knowledge of much of anything outside of rock music. As far as i’m concerned, this is the worst music store i’ve ever set foot in and would not recommend to anybody.
Completely disappointed. I placed an order in store on a instrument that was never placed with JC music. The customer service was poorly displayed and the options they gave us was not acceptable. I asked to speak to the owner several times and would not get on the phone and made his new employee talk to me. I ended up going somewhere else that was amazing
14. Guitar Center
Address: 50 Boston Post Rd, Orange, CT 06477 , Ghindăreşti , Connecticut , United States
Guitar Center is always great. Great friendly staff. Always helpful. Chaz is the best. Only place I shop for musical stuff.
Loved this place since I was young.
Good prices and knowledgeable, helpful staff. Whether on-line or in the store, this is the place to get your gear.
Great store but they’re closed for Covid-BS. <3
Was not happy my mixer on hold was sold…Was not told I had to put $ Down to save it… However Mike was able to find I another one in Orange CT
Es muy Bonito ay de todo y de muy buenas marcas de di ferentes .
This place is a mess. It’s in total disarray. They really need to clean the place up.
Nice selection, but the wait for service is interminable. They need to have at least 3 more people in the store. This was during the day on a weekday, so you would think it would be easy to get service. No way to get a deal here; manager was unwilling to budge at all on a damaged guitar with missing parts. I don’t ever go to a GC on weekends (or nights, if I can avoid it) because there is always at least one shredder showing off so loud you can’t hear what you’re trying out.
Warranty Service Terrible…. Took my Peavy Guitar Amp back to the store for a warranty repair. Told I had to deal with Peavy directly.. yet if you read the warranty it says to return to an authorized dealer for repairs… They weren’t happy that I actually read the warranty… It’s been over a month since I brought back the amp.. Called last week and told the amp was just sent out for repair and they haven’t any idea as to where the amp currently is or the status of the repair… also all I get is call back or told they can’t get a hold of anyone… Don’t understand how Guitar Center can get a Four Star review rating with almost every review shows a complaint… Not happy at all…
15. George’s Music Center
Address: 905 New Harwinton Rd, Torrington, CT 06790 , Ghindăreşti , Connecticut , United States
I’m not a customer yet, but after my experience today I definitely will be. I arrived about a half hour to closing time and I was still greeted with kindness and an eagerness to help. Dennis really made my whole experience with looking to purchase a guitar and he went above and beyond my expectations. Unfortunately my expectations were set by experiencing being a woman in a Guitar Center, but Dennis showed me nothing but respect and he is very passionate about music and encouraging others to learn. If you’re looking for a comfortable and fun shopping experience, I couldn’t recommend this shop enough.
Wonderful place!!!! Totally solved my need. Walked away with TWO guitars…. both were just what I wanted (and needed)!!! Shop LOCAL!!!! You won’t be disappointed.
Great music store, helpful staff & if they don’t have it in stock, they can get it for you. It’s nice to have access to local shops versus Big box stores.
If you’re not looking to go too far to get musical instruments. Look no further. Expensive though. But if you don’t care about prices, go for it. Not much of a selection though.
Nice shop
Meh
This place is just awful. The owner is so rude to us that i will never go back. We rented an instrument from him because our normal music store didnt have the instrument and when the instrument broke he said it was our fault and that it wasnt covered and then bad mouthed our local music store.
After going to this place; I must say I will never go back there again. The owner is so rude and disrespectful. Its not even funny. The owner needs get off his anthropocentric state of mind.
16. DuBaldo Music Center
Address: 881 Main St, Manchester, CT 06040 , Ghindăreşti , Connecticut , United States
Great store! Love the selection of Ernie Ball Music Man instruments.
That was likely the most pleasant guitar buying experience I have ever had. I could not recommend patronizing this amazing store more. Thank you so much!!
Prompt and professional! Recently purchased an SBMM Majesty guitar online and it came in perfect condition with Dubaldo only upgrades, Will definitely recommend them and will be making more purchases in the future. Thanks Dubaldo team!!
Great service
17. Stewart’s Music LLC
Address: 171 Main St, Niantic, CT 06357 , Ghindăreşti , Connecticut , United States
Awesome! Awesome! Awesome! Have had numerous instruments overhauled here. They sound like new! Great selection of instruments and the knowledge and helpfulness is second to none!
They are both really nice people. We have purchased instruments, books and other items for my kids music classes andboth owners have been very helpful. I needed to get computer microphones needed in order to submit homework online and I went with the idea of purchasing 2. They could have taken advantage of that and wouldn’t have been the wiser but instead, he convinced me that I only needed one. The instruments that we got from them have worked beautifully and we’ve had them for over a year now. My kids have been going there every week for music lessons and they are always very welcoming. There is no other music store for us but Stewart’s.
A great local business that always has everything I’m looking for. Would highly recommend.
Terrible customer service. Took my flute to get repaired and instead of just simply fixing what needed to be done to it I was told I shouldn’t have bought an off brand flute. This was all I could afford at the time (as a teenager). I am looking to invest in a new one but honestly it is no ones job to criticize the instrument I have. I waited for the repair to be done and called 3 different times on it. The repair person got sick which is understandable. When I called the last time they said it was finished and I asked why they never called me to let me know they said that I said I was going to come in regardless. Which is true. But still does not explain why no one called me. Overall a bad experience. Was treated very poorly and will not be going there again.
Absolutely awful owners were nasty and they charged way too much for a simple repair just go to music and arts its easier and cheaper
Simple advise dont scream at your costumers to get business
18. The Music Shop
Address: 405 Queen St, Southington, CT 06489 , Ghindăreşti , Connecticut , United States
Brought in a trumpet with a stick mouth piece. They were very nice and were able to remove the mouth piece quickly. Great customer service!
Absolutely amazing, kind, and genuine people. Was going to drop off my guitar for a repair. Did not need to drop it off, the gentleman at the counter took my guitar apart and fixed it on the spot, under charged me and would not take more money. Truly an exceptional experience. Highly recommend
I brought my old Taylor guitar in for some adjustments and Scot was awesome!!super knowledgeable, attentive, detailed and quick turn around to get my guitar back to me. The adjustments were just what I was looking for so now I can happily play my guitar! Very personable and friendly! Excellent service! I love the local feel! I would highly recommend this shop!
Great place but website could be better such as pics of some used equipment. I’m a drummer and would like to see what they have for new and used cymbals,stands,drum kits etc. And prices. I have done business with them and always had a great experience the reason for three stars is the website doesn’t do the music shop justice. All and all great store great people.
The cellos were in not in good shape and we had to pay a luthiere to redo repairs that were poorly done when we received the instrument.
19. 1428 Guitars
Address: 197 Benham Rd, Groton, CT 06340 , Ghindăreşti , Connecticut , United States
As a person with much computer knowledge but lacking in the audio department, the team at 1428 has been EXCEPTIONAL with advising and consulting me in the right direction.
Many places will happily let you overspend for something you do not need and I am finding that to be the opposite here.
I’ve been in automotive sales since 2003 and can be very troublesome as a client, I am handled very well here.
Excellent work fair prices. The end.
Nobody has more attention to detail, and delivers such flawless results as Bill. I did all of my own luthiere work for many years before meeting bill and now I won’t let anybody but him touch my stringed instruments.
The owner is a scam artist. I would be very cautious about letting him work on any equipment that you have put money into.
20. Goldie & Libro Music Center
Address: 380 Washington Ave #1, North Haven, CT 06473 , Ghindăreşti , Connecticut , United States
For any musician (beginner, intermediate or professional) needing to purchase, service or lead about music, Goldie and Libro is the only music store to go to in the state. The dedicated staff members take the time to learn and support their customers with their musical endeavors big or small. They are experts in repairs and servicing instruments with decades of music knowledge. When I needed to get my 10 year old trumpet serviced, there was only one place I would take it: Goldie & Libro.
Amazing service over the many years I’ve used their store for my music students. Jack and Carole are so helpful and great people. Highly recommended for anyone that needs help with quality instruments.
Andrew overhauled my A Robert oboe. The man is a genius, and takes painstaking care to make the resulting cleaned, rehabbed mechanism work better than new. Knowledgeable and precise, Andrew proved it was not necessary to send my baby to Tennessee. If your oboe has a problem, run, don’t walk to Goldie and Libro, best oboe mechanic in the North East.
Steer clear of this place!
They were supposed to call me with the cost of the repairs to see if I would authorized them. It took them 12 days to call me back and tell me that they have repaired the instrument. They made repairs WITHOUT authorization, then I had no choice but to pay for the work. The service was terrible, it took too long, they went ahead without my authorization and I got stock with the bill.
If possible, will NEVER again do business with this place. I am already giving my business to the “Music Center” near by.
I do Not recommend this place to anyone. The owner of the shop was very rude. When my card declined for some reason he announced it very loadly to everyone and when I gave them my second card he hoped my card was working this time.
I had a few questions so I called this place. The jackass who answered the phone, I’m assuming is the owner. Made me feel stupid and discouraged me from trying to play the instrument I was inquiring about.
