Your Top-7 list of music shops in Greene County

Great service and very informative

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Very knowledgeable and helpful staff.

Allstar music has the best price tag in town and gives excellent service to install strings and make action adjustments and even clean and polish my guitars better than me .

I love this place

Great place got great gear but barely any left handed stuff

Helpful staff. Not your conventional music store. Some old/semi-rare stuff. They say some of it is not for sale, but everything has its price. I find odd parts for my guitars at this shop…things I’m usually scouring the internet for!

Interesting instruments

Poor customer service.

Was looking to upgrade my banjo so I gave them a call. Asked if they had any of the Fender concert tone banjo and was told no which was fine. But when I asked what they did carry I was told that unless I wanted to spend a grand or so they all came from the same place.

My advice, in the future get off your butt and go look whenever a customer is willing to spend 400-600 bucks at your store. Answer the questions asked don’t tell me something irrelevant and act like I’m a bother.

Complete trash heap. All fake or poorly kept used instruments, staff has no information or skill with instruments. Employees are just random friends of owner, who is apparently the only one with a shred of knowledge, which is still very little. They also charge 100$+ over retail value for amps, guitars, etc. wouldnt waste your time.

They had barely anything and it was all used. They were very rude to me because I was a teenager!!!!!!!!

I came with an old guitar to get it re-strung. I ended up consistently coming back to this store 4 times in the same week for all my music needs. The guy there is as friendly as it gets. I felt genuinely taken care of and I felt my guitar was as well. I would definitely recommend for any music needs.

Have used Mr. Crisso’s music shop several times. He is very knowledgeable about a large variety of instruments. We are music newbies with lots of questions and he has always been very patient and helpful. His prices are reasonable and his service is excellent.

We always receive good service and advice at Mr. Crisso’s. Don’t be fooled by its appearance; this is a great store and Chris is a very knowledgeable and talented musician. We have been impressed by his friendliness and helpfulness. He has much patience with our young musicians and all of our questions.

Not very interesting to me

I can’t say enough good things about this place. The entire staff has always been extremely helpful and knowledgeable. They’re always willing to help me with trade ins and if they don’t have something in stock, they will help me find it at a great price. I even have all my instruments serviced here and they always do a fantastic job.

Utilizing Greg’s expertise in marketing / creation in my business on social media and I could not be more pleased with his help! The equipment he’s suggested and sold has all been top notch and worked very. Plus, he doesn’t just take your money and run. I’ve been by and talked with him numerous times to better understand my technical capacity and he is always willing to help me better understand this craft. Can not recommend Greg and Back Beat Music enough!!!!!

Really cool, knowledgeable, and helpful staff! Always a pleasure to stop in. THE place to go in northeast Arkansas for musical equipment &/or lessons. An impressive gear selection for a store in such a small city. They do killer setups too! Zach made my old Alvarez play like it never had! Really good folks there!

I have been coming here for years as most of the reviewers. I have always had a decent experience. I’m just an amateur guitar player who doesn’t practice much and i don’t know much about music. I have to be fair and mention that, yes, the staff has at times, seemed curt and disinterested but I’ve never had an out-and-out bad experience here. It’s possible that they were simply just distracted or overwhelmed, it happens! I got lessons here from a swell guy several years ago. I wish i could remember his name. They seem to have a large variety of items like accessories-tuners, picks, strings, stands for your chords, chord books, guitar cases and guitars. They offer stringing services, although I’ve never used them. I think I’ve seen a few banjos and mandolins for sale over the years, although those may have been instruments taken on trade, i don’t know for a fact if they stock and sell those instruments. I also don’t know if they do trade-in as I’ve never had anything to trade. I have seen ukuleles there for sale. It is possible that they have expanded the lessons they offer into other instruments, such as wind instruments but I am not sure. That would depend entirely upon there being any such instructors available here in Jonesboro that don’t already have their own business giving lessons. That’s a lot of “maybes”. It would be good to call and just ask, if this is important to you. I do know that they used to give drum lessons, it’s possible they still do. If you are a musician or have a musician in your life, check this place out!

Great place to shop,
However one small issue I had there was when I was wanting to repair my Fender Guitar. The guitar was beat up a bit, had no strings, paint was damaged, and the knobs for the tuning were gone and the plate was cracked. My friend found it in an abandoned place and it was a decent guitar it was just badly damaged.

I went there to the receptionist and all I got was, “You are better off buying a new guitar” Etc. He was insistent on me just buying a new guitar. It was a very arrogant moment.

There are good thing’s about the place but from my only experience on this It was a huge waste of my time trying to repair, love the shop, the staff is pretty chill but I believe there can be changes.

Yeah, I like the shop, but didn’t have the best experience. I brought my classical guitar in from out of town, and called first to specifically ask if they could restring with nylon wound. I brought another electric guitar in as well, since it needed new strings too. When I picked them up, they were both restrung, but my classical guitar was restrung with steel strings, not what I asked. They said they were out of nylon strings, but that these would work. It really changed the whole sound, and was not what I wanted. They didn’t show me the package, or indicate what type of strings for either guitar, but the invoice for both was almost $100! No set up, or anything, just a re-string. And I have no idea what they put on there. I guess it’s probably my fault that I have no time to put on my own strings, so let that be a lesson to me.

Been going here for almost a decade. Probably the most condescending and overall lackluster service you can get in Jonesboro. If you’re a musician and you have a question, prepare for a rough time. Great inventory, bad pricing.

I’m being harsh with my rating, but in my defense I’ve been here at least thirty times in my life and have some terrible stories to go along with my dissatisfaction. There are things that you just do not do in customer service.

Sadly enough, the decent music stores have all closed up. Backbeat and All star are all we really have left and they are equally bad.

EDIT: Not sure if All Star is still open actually; don’t let that diminish my credibility. I avoid these places like the plague.

Darrel Sykes, one of the employees, was absolutely rude and passive aggressive to me the first time I walked in there. He told me that the music scene here is cliquish then proceeded to ignore the fact I was in the store after trying to sell me a cheap-o condenser mic (I was looking for an AT4040). Trying to give them another shot after a couple of years I took a bass there for a repair, restring, and a set-up. The guitar tech was curt, impersonal, and left the old strings on there. When I went to pick it up, Darrel, another guy, and someone who I believe is the owner just stood there talking to each other for several minutes before seeing why I was there. There were no other customers visible. My bass turned out to be unplayable when I got it home, every note buzzed, and the saddles were lowered as far as they could go.
The inventory is lacking and the aloofness of the staff makes the place a total disappointment. I’ll drive to Memphis, Nashville, or St. Louis to outfit my home studio. I would advise any parent looking to get their teenager started on an instrument to look elsewhere.

Edit in response to the owner’s reply:
If by “imagine it” you mean how your staff actually treated me, then yes, that’s exactly how it happened.