Excellent, convenient, and speedy customer service!
Love the new location. Beautiful selection of guitars and every other instrument you can think of. Great people, can’t wait to purchase my next guitar from there.
Very nice staff!
Every single time I come here it’s nothing but problems. Being misled by an employee on a price of an instrument. After calling the day before getting one price, to going there getting another price, and then her calling back and giving me yet another price. To finally I had to just sign up for something because I was told they didn’t have any available. Was told today they have books and now they don’t have any available.. They basically couldn’t tell me when or where they could get another. I highly suggest going to another store.
*update*- the owner took care of all of my issues and is addressing the problem. Nice to see people still care!
Very helpful staff was able to guide me right to the different snare heads needed making it a quick and easy stop!
Staff is helpful and they have lots of instruments to view. One bad thing is that they always seem to make you feel like they are waiting for you to steal something. I realize there is lots of theft that happens but you don’t need to follow me around while I browse.
This place will go the way of the rock shop if they keep treating customers like suspects.
It was not like this at the Stevenson location.
3. Capital City Music
Address: 3700 Wabash Ave, Springfield, IL 62711 , Greene County , Illinois , United States
Always a great place to purchase musical merchandise. Helpful and knowledgeable staff. Good prices!
Great service
Great music shoppe with a great and large selection of guitars!!!
Good store for all your music needs. Good selection and prices.
Nice store plenty of gear in stock , staff was pleasant , prices were reasonable and they even had some used instruments for cheapskate s like me hahaa I will go back and give them some business, even though online shopping may save you a few nickel s or couple bucks shopping local and having our local business s right down the street is well worth it to me .
I’ve been to a lot of music stores, and let me tell ya, avoid the this at all costs. Prices are High, equipment is below average, and the customer service is a joke. If you don’t mind paying top prices for sub standard gear and having to staff look down at you like you owe them something well this is the place for you . Two thumbs down
Took in a brand new bass to get a pickup replaced. Not a scratch on it, never played once. The supposedly simple pickup replacement took a week and a half only for them to give me back my new bass with the back of it covered in scratches and a huge glob of dried glue stuck to the fretboard that won’t come off. They absolutely wrecked my new bass before I even had a chance to play it. Worst possible experience. I am sick to my stomach about how poorly they treated my equipment and would recommend avoiding this place at all costs.
I hate doing this because I want to like music stores but if service is gonna be like this, everyone myswell DIY at home and heed this warning. I’ve had a few guitars setup there which is what I’m always needing done, new guitars etc, well I happen to be changing the strings on my Chapman that I had setup there and the low E saddle of the Floyd Rose came loose and the saddle screw fell out and that’s strange as you tighten them down. Well here’s what I discovered. Either dude lost the original saddle screw or he broke it somehow, but sitting in place of the original saddle screw is a too small saddle screw from a different bridge! It had been set in there and the string was tightened until it held the saddle in place! Like magic no screwing required! This guaranteed that as soon as the string tension came loose the saddle and screw would come loose every time NOT like it’s supposed to. Soooo sad service especially since luckily here at home I have many of those saddle screws laying around. It would have been better service to call me/order the correct part than to wait for me to get home figure out that I have the wrong part and have to deal with it myself. Smh.
4. Mojo’s Music
Address: 144 N Main St, Edwardsville, IL 62025 , Greene County , Illinois , United States
Great local spot for your musical needs. Sales staff was very helpful with instrument rental and other purchases for my elementary student orchestra checklist.
Friendly helpful saff. Wide selection of instruments
Absolutely love mojos, they’re great guys, I deal with Turk who is awesome to work with , and Bob the owner, just a great place with years of knowledge
Fun shop for sure! Eye candy hanging on all the surrounding walls. The shop’s main focus is guitars so it’s definitely the place to go if that’s your go to instrument. Workers are knowledgeable and always very helpful. It’s no breaking news that guitar shops tend to give off awkward, intimidating vibes (understandably so when you visit any shop with high pricetagged merch) and I do have to try and hide my feelings of squirminess while there, but I enjoy going and will continue to.
Lots of inventory and they are willing to deal
After years of taking time off from playing music, band break up really made me step away, I’ve decided to look around for a new guitar and rig, have gone to Mojo’s, have purchase three terrific instruments from them in the past 15 years, never had a bad experience, today, however, was not the same. I walked into a store deflated of its prior pulse, I was seen and ignored, walked around looking for what would be my next stage guitar. Two employees, yet no time to greet, or attempt to make a sale, to show products, I even made an attempt by asking what’s new, even then not a singular spark of interest in my affairs with them was of significance. I walked out of there for the last time, sad to see such a place become so cold and uninviting.
I went in to get my guitar repaired, the staff members sat at the counter and talked and ignored me for several minutes. Then after they finally looked at my guitar it turned out to be a very expensive repair so I decided to just buy a new guitar. One would think this would be cue to start selling a guitar, instead they ignored me some more and made me feel awkward for playing any guitar they had. So I went to swing city music right down the road and they instantly came to help and found a guitar that was right for me.
This place is great, I always get good service in a friendly atmosphere. Just wish they would be open on Sundays like I need guitar strings right now lol No biggy
6. Miller Music Inc
Address: 4510 N Illinois St #3, Swansea, IL 62226 , Greene County , Illinois , United States
What a great experience we had at Miller Music! We called around to so many places and they were not very helpful or WAY to pricey . Our 13 year old hit the mouthpiece of his trumpet and it was stuck in. We tried to pull it out ourselves but only mad it worse. Anyways, called Miller’s and he said no problem, in 35 years there was only one he couldn’t get out! So we dropped in and in about three minutes he had it out, and he cleaned up the mouthpiece ! Y’all he charged us $3.20. Hands down this is the best music store we have been to. Great customer service over the phone and in person! This will definitely be our go to place!
Miller Music’s service has been fast and dependable each time I’ve been in. They are my ‘go to’ for student instrument needs, repairs, etc. Thanks for great service, Miller Music!
Love this store. Owner is very helpful and doesn’t just try and sell u stuff you don’t need. Been doing business here for over a year and I look forward to more to come.
They appear to no longer be in business.
Simply call to find out the brand of acoustic guitars they sold when I mentioned name brands the lady was set off very rude on the phone and hung up on me her name was Sharon
I took my niece to Miller Music to see about having an issue fixed with her flute. The guy working looked at it for a few seconds and said he didn’t notice any issues (leaks) visible to the eye. I then asked if it would be okay for her to play the instrument for him so that he could listen, and hopefully make a diagnosis that way. He responded with, “Yeah, hurry up.” Needless to say, the instrument is still having an issue. When we purchased the couple of instruments we have, he was polite. Now that there’s an issue, “Mr. Nice Guy” left the building. I’d never recommend anyone to buy anything else from them again.
The owners were rude and condescending. I got the impression that not EVERYONE was welcome in their store. They may have a large selection of music, but I’ll take my money and my dignity to other music stores.
7. Square Music Company
Address: 729 Hampshire St, Quincy, IL 62301 , Greene County , Illinois , United States
Hands down the best service & repairs in central Illinois
Travis took time out of his busy week to take me as a walk-in and fix a 3rd valve on a sousaphone. He did a fantastic and thorough job, and took the time to explain everything he did. Top notch – I highly recommend Carls Pro Band!
Excellent customer service; Very quick with responses and friendly people. Very good work on my instrument as well. Highly recommend!!
Super helpful and upfront with tactful explanation of options for the work needing done
Very knowledgeable very friendly. They treat us beginners with the same respect concert veterans
10. Greene County Outpost
Address: 343 Daum-Station Rd, Greenfield, IL 62044 , Greene County , Illinois , United States
Awesome selection of stuff, not just instruments but great vinyl and skateboard inventory and much more. I always go here first for my guitar needs. Thankful for all the services they offer and they go above and beyond.
Awesome service, great quality and prices. Highly recommended! Adam is extremely helpful and knowledgable.
Very friendly staff and a surprising variety of instruments and associated accoutrements, highly recommend.
12. The Music Shoppe Inc.
Address: 1540 E College Ave #4, Normal, IL 61761 , Greene County , Illinois , United States
They had a wide variety of strings and were willing to help me get the right ones. Little hard to find at first, but that is the plazas fault. Will shop again.
Easy chill relaxed and at the same time a professional vibe to the place.
Great wonderful staff and very knowledgeable and my guitar teacher is great. And is very patient and works with you on any level skill
They have good rental violins. The strings are overpriced compared to the internet, understandably. Their violin selections for $1000-2000 is not great and overpriced for their quality compared to other violin shops I went to before. I have played for over 9 years.
Great variety fast friendly professional service reasonably priced items
Very helpful staff, good selection of music and instruments.
Us as parents made a mistake about payments on my son’s sax so they did what there Right was and got it back so we went in and bought one from them paid it full out that same day we bought it they informed the music teacher to take it they were picking it up the following Friday so my son had it removed from him in front of his classmates just before his Christmas concert he was crushed at something he was looking forward in doing
we had receipt for sax which we paid cash for so with them doing this my son no longer wants to do band or music just because the people at the music shop if I could give them negative 5 star I would who would tell a music teacher to take away a sax that was paid for from a child for no reason at all I hope u go out of business?
They’re expensive, the cables and accessories they sell will usually cost nearly twice in price, just go on reverb or guitarcenter and order online instead. Saving customers money. The place is fairly quiet for a music shop and they have great service and employees though, I just wouldn’t suggest buying any accessories or equipment stuff like cables for electric instruments.
13. The Piano Network of Illinois/Springfield IL
Address: 3700 Wabash Ave, Springfield, IL 62711 , Greene County , Illinois , United States
I know I’m biased, but with FOUR locations in IL, this IS the place to find a piano, keyboard, organ, accessories, etc for EVERY player at every level from beginner to professional, or even if you just love music! Btw, ask for me & make an appointment…
Huge selection. Knowledgable and helpful staff. Thanks guys!
14. Dollar General
Address: 238 S State St, Roodhouse, IL 62082 , Greene County , Illinois , United States
Great place if you need a quick buy and the staff are very friendly and helpful.
Jeff is a great employee!! He is always friendly and helpful. There is a wonderful group of people that work there!
Very friendly and helpful
Clean
Although they didnt have what I was looking for, one of the employees dis everything he could to help me
We have 3 stores within 10 miles of our home and all 3 of them are disgusting. They are dirty, cluttered and many of the isles are impassible. I wish the corporate office would make them clean up their stores.
Rood employees.They socialize and make you wait in line.Also they don’t carry 30 weight oil anymore for your lawnmower.
Nothings ever in the same place. Place is a mess.
15. Dave’s Music Shop
Address: 41 S Main St, Winchester, IL 62694 , Greene County , Illinois , United States
