I was very impressed with the attentiveness afforded to me. Several issues I was having with my fairly new guitar were evaluated carefully and solutions were provided. I look forward to a long relationship with A-MAJOR
Very friendly staff
They are very friendly
Quick service on my acoustic. Price for strings & service reasonable. Lady Jo was cool. Brian wasn’t very social.
Not answering your phones while your shop should be open is a horrible way to run a business. There’s no option to leave a message either.
They told me that the item I wanted was in stock. When I got there it was gone. In stock doesn’t mean 1.
If you want to speak with someone condescending, rude, and extremely stuck up, you’re calling the right place. I was calling to get information to rent an instrument for my sons new orchestra program and I was not only insulted by an employee, but the owner herself. If you are not an uppity brat, this isn’t the place for you.
2. Hill Piano
Address: Gurnee, IL 60031 , Gurnee , Illinois , United States
We have used Julian for years. Does a great job, has a fantastic ear, and a great person to boot. Highly recommended
I made an appointment about 2 weeks ago. He’s been here before on a neighbor’s recommendation.
He asked for a half-hour window. I agreed.
He said about an hour to tune. I figured about that long.
So, tail end of the time, and no tuner. I thought maybe traffic (it’s about an hour away) or parking.
Comes after time, and I call the number I had. Truth? I don’t even *remember* the last time i was spoken to SO RUDELY. Especially NOT at 150.00 for about an hours’ work! And this woman identified herself as his wife?? How do you get to be an older person and NOT KNOW how to politely answer the phone? Especially when it’s your husband’s business?? He’s such a nice guy, too. He doesn’t seem to deserve the vitriol. I KNOW I don’t.
Seriously? If you’re NOT personable on the phone, either because you weren’t taught right or just feel entitled or something…do your clients and husband a favor: GET AN INTERN tuner to pick up the phone!
Which was a waste of my time and yours. For an hours’ drive? ONE way? Really??
To not HAVE or NOT USE a cell phone in 2019 is JUST awful business. You get there or on the way, you text, call SOMETHING. I’ve lived here 47 years. I guarantee you’ll have at least one light to contact a client.
I was literally in front of the house with my dog so I’d have that done. To just wander off, no call, no text is UNBELIEVABLY unprofessional. They OUGHT TO teach that in music school and tuner school: “How to professionally answer the telephone.”
Must not want the business, I guess. But then BE HONEST. Don’t waste my time. Don’t answer the phone and bring attitude to your former customers. That’s just STUPID. Because you know they’ll come right here and tell the whole truth before you even get home.
Very angry. Never again.
I have well over 30,000 views of my reviews. Just saying.
4. Blue Myrtle Records
Address: 6298 Winchester Ct, Gurnee, IL 60031 , Gurnee , Illinois , United States
This place in my opinion is worth a visit. The variety of items they sell is amazing, the quality of the items are great and the employees are helpful with customer questions and making the customers feel welcomed. Anything you would buy here is worth every cent. From foreign food, anime products, music items, funko pops, to so much more, its worth the visit.
Staff is always helpful and they have a wide variety of items and a good clearance section.
Not a bad store but could be so much more
Fun place.
Good deals hard to find stuff
Dirty atmosphere
No Post Malone? I’m out!
the place was fine but I feel as though I was tricked into signing up for their backstage rewards program that I DIDNT WANT, the cashier made absolutely no mention that this would be a reoccurring charge on my card, as of right now I’m trying to cancel it and it’s a PAIN, I haven’t met a place that didn’t mention my card would be charged for a membership! hot topic is free why is this paid for?? if they ask you for a phone number DON’T give it to them!
