We had the most amazing experience here. From the moment we entered we were greeted with friendly enthusiasm. The team helped us out of a situation and were so kind and patient. We are so grateful and thankful and will be back!
Excellent location and wonderful customer service
Excellent teachers
It is good place to buy musical instrument especially related to wind instrument such as saxophones, trumpets, flute, clarinets, and etc. I bought mouth piece for soprano saxophone for my dad, and he really loved it. You may feel it is really small in size, but there is no place like this in WPB. Additionally, you may spend time to find out where the Entry is if you are the first time visit.
Ok
I have purchased three clarinets for my daughter from Music Man, with the last one being over $3600 (Buffet R-13). The “brand-new” clarinet was damaged. We had it repaired from an outside person since my daughter needed it immediately for college auditions and we had been told by Music Man that the repairs would take three weeks. I received a phone call from the manager, Chris, asking for copies of my receipts. He then told me that he would submit the receipts to Buffet for reimbursement. After I submitted the receipts, Chris told me (A MONTH LATER) that he didn’t know why I had dropped off receipts for reimbursement and there would not be any reimbursement since I had taken it to elsewhere for repair. He even went as far as to say that he had never called me and had no idea what I was talking about, even though he had asked to speak to my daughter about what exactly needed to be repaired, as there had been other Buffet clarinets that needed to be repaired. After spending over $7000 at this store, I feel their customer service is horrible. Will never recommended it to anybody.
They lied to me
3. Guitar Center
Address: 5025 Okeechobee Blvd, West Palm Beach, FL 33417 , Haverhill , Florida , United States
Nice showroom, staff is extremely knowledgeable and friendly, I’m in the market to purchase a electric guitar and the inventory was plentiful,,,,the guy I spoke to Mike <
Even pulled a couple out and played them so I could hear the difference between the models .
Awesome experience !
Excellent customer service. They went out of there way to make sure I bought the Best Guitar Ever.
Service was ok when I finally grabbed someone but what drum department runs out of drum keys? Still a better experience than at the Delray Beach location
Great products and great customer service.
I’ve bought a studio mic at this location and the associate was friendly and knowledgeable. He helped me decide between two models based on actual experience he had with them. Took off one star because the store is a little messy and they don’t have the same brand selection that they used to or compared to Guitar Center Hallandale. Overall a good option for audio needs in the area (not too many options in general).
Terrible customer service…they don’t even ask if you need help so I just wandered around aimlessly & ended up walking out.
After the second day visiting the store looking to buy some percussion equipment I cant help but to feel a bit down and disappointed mainly with the staff. They seem to be in a rush yet not doing much…store wasn’t even that busy ( i was there around 10:30 – 11am so you can imagine how busy they really were when they open @ 10. anyways Steve tried to work with me but NOT REALLY because I had to wait for him the previous day twice with no results and today after I settle in a bongos set and other stuff he could not give me a discount on a floor model aka open box… newsflash Steve I didn’t feel like involving a manager because how “busy” you guys were or you would’ve pulled ” I am the manager” stunt maybe but all I wanted a 10 or 15 points off that was all and you know you should’ve looked out I don’t care how new it looked it was touched and again open box and overall service subpar. Was there to spend and you missed on biz and future visits superstar. Guy back there fixing the guitars i see you no different than the rest of the pack btw. #wolfpack but no worrie$
They tried hard and succeeded in NOT selling me a Guitar, the sales guy was the most anti customer person I have come across yet. He gave me more reasons not to buy than to buy, three different Guitars and for each he convinced me Not to buy. Don’t go here, go to a different store, the selection is nice but the staff is awful.
4. BOBB’S Pianos & Organs
Address: 1583 N Military Trl A, West Palm Beach, FL 33409 , Haverhill , Florida , United States
Great assortment of great pianos. Great Sales and Service. What they promise they deliver. The Place to buy Pianos.
Carl’s Patio of Fort Lauderdale just rented an incredible Hallet Davis Imperial Grand Piano for a very special Designer attended event last Thursday night. The piano was pristine and the event was a complete success thanks to Bobb’s Piano and Organ. Micheal, Tim and the delivery staff out did themselves once again. The grand piano was remarkable-beautiful in appearance & it sounded so lovely in the showroom! I hope that they hire me again and rent from Bobb’s Piano and Organ. Thank you Bob’s Piano & Organs for another gem of a piano rental. My program was applauded by everyone and it was all because of you! Let’s keep this trend going and going and going!
You Rock!
JB
I did my searching in the Broward area and came up with nothing, so I came across Bobb’s Pianos & Organs in West Palm Beach. I found a beautiful Kawai Upright Piano that I love. They have a very large selection for everyone and the staff was great throughout the process from selecting to delivering and tuning it up!
We bought a piano here a year and a half ago and we are satisfied with the one we bought. Good customer service. No sales push. On top of all that, they also offer free piano exchange.
Horribly rude staff was inexcusably mean for no reason. Maybe was having a bad day but I’ve never seen such harshness and attitude
If you’re going to consign your piano with this company please learn from my mistake and don’t.
I’ve called numerous times to ask about our piano that we consigned THREE years ago and I’m told they still have it. I find that hard to believe. The last time I called the gentleman said that “oh yeah, it’s right here on the showroom.” I asked him for a picture of our piano in the showroom so he could prove he still has it and guess what? I never got a picture.
Not only will they take your piano to consign but they have no interest in paying you what was agreed upon in your contract. So, Bobbs, how do you want to proceed with this because I’m done trying to get your business to do the right and honest thing.
Very rude man that came up to us. Went in there because we want to buy a piano but we were just looking right now and I told him that I was just looking and he just stands right in front us without saying for a few second then says “looking for what a refrigerator?” , didn’t even ask if we needed any assistance on what we were looking for or any sort of help.
5. AMP Shop & Music Parlor
Address: 776 S Congress Ave, West Palm Beach, FL 33406 , Haverhill , Florida , United States
Wonderful and knowledgeable staff have been able to answer all of my questions.
Great service
Amazing and warm customer service. Just genuinely nice people to work with, and by far the best set up I have had for my guitar. I highly recommend this shop
This has been a reliable location for many years
Good store for used equipment and service on your equipment. Friendly!
Were good nice guys and womens
Closing early on a Friday during season? Bad business practice. Sitting outside your shop at 4:45pm. Call ahead or schedule an appointment with these guys
12/30/16
Sold me an amp for $130 that they didn’t even check at half volume (cuts out) and called that “fully serviced” and couldn’t do anything for me when I complained bc I live out of state.
6. Music Man
Address: 2309 N Dixie Hwy, West Palm Beach, FL 33407 , Haverhill , Florida , United States
My son is learning so much and progressing so much.The teachers are really great with kids and patient and engage them. My son is learning to play they are doing a great job teaching him. My child looks forward to going here and he practices at home. I am very pleased and highly recommend for anyone wanting to learn an instrument.
Love it
Great place!
They are good at what they do. They give you honest quotes for what might be needed.
Great store for instrument rental.
Good variety of instruments and accessories. Helpful friendly staff. Good prices
DO NOT GO HERE FOR STRING REPAIRS. Or, frankly, repairs in general. I have never in my life experienced such poor customer service. I originally brought my viola to the store in Port Saint Lucie to be repaired and was told that it had to be shipped to the West Palm Beach store where the actual repair shop was. Seemed reasonable enough at the time. But this store then held my viola for well over a month, and started constantly making excuses as to why I couldn’t have my viola. Not only that, but it was impossible to get ahold of anyone at the store by telephone. I called time and time again and left numerous messages, but I was rarely able to get in touch with anyone until I actually spoke with the repair person. First it was that I didn’t tell them how I wanted it repaired (I did. Twice.) Then it was that the repair person only works weekends (she herself told me that she would come in and fix it on a weekday if needed, but they didn’t seem to care about that), and then it was that they couldn’t ship it back to the Port Saint Lucie store. Then, finally, when I finally got them to ship it back, they did it LATE. It is well over a month later and I STILL do not have my viola because of the terrible customer service. I’ve missed over 10 lessons now because of this. DO NOT go here for string repairs; they are simply understaffed.
Trash. Not in a good way.
I used to come here to have my instrument cleaned for years and will no longer be doing so. Repair shop is unwilling to accommodate professional musicians that are time sensitive. And no, I won’t be leaving my instrument that I make a living with with you for 7-10 days. That’s completely unacceptable. I even offer to pay extra for the rush. Insane. This would never happen in New York, Boston, LA, San Francisco, Dallas, or any city with pro music shops.
7. Mariachi Real 2000
Address: 1531 Drexel Rd Lote 28, West Palm Beach, FL 33417 , Haverhill , Florida , United States
Great atmosphere and stellar customer service!!! This studio and its owner really do offer a variety of music and visual services. From recording to music videos!
Great vibes… great sounds and allaround great service… I purchased a macair… from gadgetfix as well… they really treat you like family…
Great atmosphere, amazing studio quality, basically a one stop shop for artists looking to pursue a professional music career !!
9. Village Music Wellington
Address: 10410 Forest Hill Blvd, Wellington, FL 33414 , Haverhill , Florida , United States
Music and drink service was awesome ordering food here is a totally different story could not believe it took approximately an hour to get a chicken Caesar salad may be a good idea to eat before you go.
Great place for listening to music, tasting wine and enjoying the ambience.
Outside live music with Americana Jones. Awesome band
Consistent live music in Wellington. Get an intimate experience with local talent.
Great local music talent.
Amazing place, live music was absolutely amazing…Good vibes
Drove 20 minutes just for the business to be closed despite your store posting hours to say you would be open.
The owner would not stop bragging about encounters at nam. It got to the point where we stood for over an hour and did not once get to see an instrument although we were there to view acoustic guitars. And then after he was done “sharing” he stood up and said “I have to get ready for my gig”. We did not once ever get to see or play an instrument. Do not recommend.
As a parent who knows nothing about music the store owner took advantage of my lack of knowledge and I would have way overpaid for a drum stick bag. Price was more than double what a beginner bag would have been. Then he told me basically to leave because he was closing early.
He made mention multiple times about how he has to make some money on this stuff. Tried to upsell me used items with pieces missing.
I ended up going back to return the items the next day and he mentioned his rent for the store. And didnt refund me the whole amount. Also complained about his time being wasted.
Rude, and pricey. Maybe thats why he isnt selling his overpriced stuff.
10. WEST PALM BEACH MARIACHI
Address: 1531 Drexel Rd, West Palm Beach, FL 33417 , Haverhill , Florida , United States
Quiero contarles que los contrate para el cumpleaños de un familiar y son de lo mejor, todos quedamos muy contentos con el ambiente que ponen, las Canciones, llegaron a la hora acordada, Mercedes manejas tu trabajo como nadie. Los recomiendo a ojo cerrado. Muy buenos felicitaciones. West a Palm Beach Mariachi Veracruz
Highly recommend, great musicians great music
Very punctual, lively and added spontaneity to make entertaining.
11. Sanderford Sound Inc
Address: 4353 Okeechobee Blvd d6, West Palm Beach, FL 33409 , Haverhill , Florida , United States
I began working with Nana 3 years ago as an adult 1) intermediate level piano student restarting after a 30-year hiatus and 2) vocal student with no former solo vocal instruction but great interest in assessing my own vocal skills. I feel very fortunate to have located such a fine teacher and coach. Nana’s musicianship, teaching experience and professionalism is outstanding.
PIANO: At the start, Nana observed and assessed my piano performance level and discussed my personal goal to continue studying classical piano. We set preliminary goals and began my preference for weekly sessions which I felt would help keep me on track. We continue to work on the development of technical skills and musical aspects with levels of music that are interesting and challenging and continue to build my classical repertoire.
VOCAL: As a novice vocal student we started from the beginning. Nana has taught me the basics of breathing, breath control, musical accuracy (also for piano) and articulation. She uses the Bel canto method; with scale training, warmups and vocal selections I have been able to develop and expand my soprano range. She has made very appropriate short solo selections which are always challenging and enjoyable to learn.
As a performance artist herself, Nana is knowledgeable, experienced, and patient; she is able to clearly demonstrate and/or explain new techniques and concepts. She is very interested in serious music students and works diligently to prepare students for auditions to BAK and Dreyfoos School’s of The Performing Arts. She also works with long distance students in New York City and Japan and provides audition preparation and coaching via Skype.
Nana’s training with well known, celebrated musicians/teachers and her own professional career in piano performance and opera is of great value to serious, committed piano and vocal students.
My two sons have been in this music school for severals months now and we are very happy and pleased. Nana is extremely amazing and talented musician. She is very dedicated and her passion and love for music is so inspiring. She have not only made my kids a better musicians, but better individuals too. We highly recommend this music school.
Ms.Morimoto is very dedicated and through her teaching you can see her love for music. She’s nice and patient, and just overall amazing!! Nana’s Voice & Piano Studio is the place to go!
13. 8xTheProduction
Address: 4201 Westgate Ave ste A 17, West Palm Beach, FL 33409 , Haverhill , Florida , United States
We love these guys. My son has been taking guitar lessons since October and really loves it. Todd is very patient and tries to find music that is fun and encourages him to want to play.
Carlos helped us with our first guitar purchase and is very knowledgeable, caring and plays a mean electric guitar.
Would highly recommend this place to anyone who is truly interested in learning to play.
Buying: Lots of string instruments on display (guitar, bass, violin, etc). Seems a bit pricey, but the stuff is super cool.
Lessons: They do individual lessons for many different instruments including guitar, violin, and vocals (and more; they give all the information there).
Layout: Very spacious in the front where you can look at the instruments on display. The back and lesson areas are a tad cramped, but they get the job done. There isn’t much need for anything bigger.
Experience: Currently I’m taking weekly, hour-long lessons here, and they have been paying off. My instructor is more than qualified for the job, and it is incredibly worth especially when the other option is to self learn on YouTube.
Overall love this place. Would spend a lot more time here if I could.
Was on the hunt for an ESP E-II Arrow for the longest time, and by chance I happened to walk into Melody Acres and found one in stock. Carlos made the buying process an easy and enjoyable experience. His professionalism and customer service is top notch, and I would recommend anyone stop
by his shop for any and all music needs.
Horrible, they skipped a persons class.
No drums
15. OnBeat Studios
Address: 901 S Military Trl, West Palm Beach, FL 33415 , Haverhill , Florida , United States
There are a few studios in town that you can get what you need down when it comes to audio, but if you want a real experience, No Frills no thrills. I would recommend OnBeat. From sound design to mix down/masters. Real people real .
Great studio
real good quality, thanks Oscar, pleasure working with you, would definitely come here again
16. Island Music Center
Address: 610 N Military Trl, West Palm Beach, FL 33415 , Haverhill , Florida , United States