5 Star Service. Great selection of Instruments! The staff team had great tips and was overall really friendly! I went twice, each day with different staff, but nonetheless, they were all equally as amazing! You’re able to rent and the instruments they have are of fantastic quality. This is my go to music store now!
So I thought I would try a new hobby and learn to play guitar. Went here today and was shown 4 or 5 beginner models in my price range. Layla was very helpful in me making my decision. Walked out with a nice guitar in my price range with accessories also. Thanks for the help guys. Ill be back.
Love this place and everyone that works there
Record selection is hit or miss but ever growing and well priced
Great selectiob
It is a good store owned by good people. Staff is friendly. New location is nice with four booths being developed as quite rooms. The store is still in development, but is a good place for good equipment and no BS. I am sure it will be at 5 stars in no time. Prices are very reasonable.
Terrible place. My son took 2 of his beloved guitars for consignment sale. Every time he called to check on status, it was a different excuse as to why they had no time to answer his questions, or just said they were too busy and would have to call him back. They have NEVER called back. My son went last weekend to pick up his guitars, only to be told that they were SOLD!!! To who?? My son never received a penny!!! Ripoff!!! He was told the manager would call him right away. He’s called every single day to get restitution, no manager, no contact whatsoever!!! They sold his guitars and kept the money!!! Scam artists!!! DON’T DO BUSINESS WITH THEM!! DON’T TRUST THEM WITH YOUR GUITARS!!!
Over priced on everything…service has gone bad
Left my acoustic electric guitar to be diagnosed on Saturday for no sound output. Was promised by Jason that it would be looked at and I would receive a call Monday with a quote on the repair. Monday passed with no call. I called Tuesday to check on it and the guy that answered seemed bothered and impatient with me. He said he didn’t see my guitar anywhere in the store and had no idea what was being done with it. He put me on hold for a couple minutes and looked for it, it was still in the store. He abruptly answered saying, “I found it I call you back in a little bit” and then just hung up on me. 3 hours passed and I called back. Someone else answered and said the previous employee had taken it apart and then just left for the day. No call back again to let me know what was being done. Wednesday passed, no call back. I called today Thursday and was told they sent it to their outside technician to fix it, not quote it. I told them to just bring it back to the store so I could pick it up, I was tired of the run around and lack of communication on their part. Completely unprofessional and lack of customer service here. I will never step in this store again!
