Amazing xustomer service they’re quick, affordable, and friendly would definitely recommend.
Employees were helpful with my return.
Excellent instrument store. Very nice and helpful service team =)!
Good help
Nice people to work with
Had exactly what we needed for our songwriter friend. Stupidly forgot our masks and they came out and gave to us.
The instrument replacement is horrible, think twice before renting from them.
the oboe is a terrible instrument
i love this store its clean and has a great selection but in my years of playing every time i send an instrument in to be repaired or cleaned it always comes back broken, i dont know how and i dont know why but i sent my trombone in once for a cleaning and servicing and it came back with a 3 inch crack in the bell making it unplayable
3. Target
Address: 9250 Joliet Rd, Hodgkins, IL 60525 , Hodgkins , Illinois , United States
Not only do I really like shopping here for the amazing deals but the costumer service is really good
It’s Target, so you kind of already have the standard atmosphere and shopping experience. I will say that Target is very good about pricing for certain craft beer that others charge much more for. These are special time limited releases that Target will charge the regular 6 pack for $10, where others charge $15 for (Two Brother Hop Centric is one example). The staff is mostly friendly here, the area is not the nicest, but it’s location is convenient for me.
Not a bad or great Target. Clean with a good selection
BETTER THAN WALMART
I would recommend target just not this location Hodgkins Illinois location employees are rude and not helpful
I do not like the remodel of the store. I can’t find anything. There is no good way to get out of the store. You stopped carrying items.
it’s just frustrating i can’t get my son baseball or nfl cards bc the managers sell them to resellers for kick backs .. that’s not how u do buisness
4. A Sound Education
Address: 9433 Ogden Ave, Brookfield, IL 60513 , Hodgkins , Illinois , United States
Just went in to look at some amps with my son. Super friendly, helpful and knowledgeable guys! Respectful of our limited amp knowledge and let my son play whatever he wanted. Walked out with a great amp! Won’t buy anywhere else. Easy to work with payment-wise as well. Support your local businesses! These guys rock!
Awesome shop. Lessons are great. Helpful staff. Highly recommend this place.
Always a phenomenonal experience- customer service is far better than I have experienced anywhere else. My son takes lessons there and the guys truly care about their students. They are always helpful with any questions we have. Love this place, love these guys!
Great customer service! But they need a left handed guitar or two for us lefties!!!
All in all was a good experience. Came in to repair a much neglected guitar. Though the initial price was agreed to be under a certain amount, I went with the final amount that was given to me without much debate. The guitar came out great. Also got a keyboard at a great price. My only issue is that one bloated middle aged mummie that happened to be behind the counter, in the mornings. Does he work there? Is he a friend? The owner? Who knows! I say hi and no response? Why the long face??? Everyone else is friendly.
Great mouthpiece! Focus in the sound and clear! Wonderful!
Karl Hammond was very professional and is knowledgeable of the product line. This made my experience very enjoyable. Thank you Karl with your expertise in helping me pick out the mouthpiece best suit for me.
Karl’s hands-on approach makes worlds of difference compared to many of the other mouthpieces I have played between trumpet and horn. Greatest strength is in his custom work, as he’s customized one existing mouthpiece that later served as template for a complete custom. I don’t see myself playing on anything else, as I feel I really do Sound Better in HD.
6. Hidden Music
Address: 7925 W 103rd St #2, Palos Hills, IL 60465 , Hodgkins , Illinois , United States
GREAT place to get work done on your guitar or bass! Large selection of unique instruments. Owner John is the BEST!
VERY professional and fun to swap stories with. Very reasonable prices as well. Been going there for years and will continue to do so!
Bring new life and new sound to that out of shape instrument.
Best place for guitar repair. Awesome setups, Doesnt overcharge and Quick turnaround time. John is a nice guy, Has awesome stories and tons of knowledge about guitars. Love this place, The ONLY thing i hate is he is closed on Sunday 🙂 Dont waste your time going anywhere else!
7. Organ Service Co Inc
Address: 1210 W 55th Pl, Countryside, IL 60525 , Hodgkins , Illinois , United States
We are from Oregon looking to find a part my husband thought he needed for his hammond. Thinking he could do it himself. I found this company online. They retuned our call and my husband agreed on a part. They charged us over the phone and sent the part. It was the wrong one. I get it, my husband is not a tech. Miscommunication happens. We called and we were told we could get a refund. Sent it back but it was late getting back to them. We have tried multiple times to reach out to them with no return call and no refund. Update : We finally received a return call after one last a tempt to reach them. UPDATE : One last attempt was made to reach out to The Organ Service Co. We received a return call the next day and are awaiting a refund. PS….. my husband believes in communication and rewarding those who work hard and help him. My husband went out of his way to ask if the man he spoke to likes pizza. He found a local place and had this man’s favorite pizza delivered at our expense. We did not expect the lack of communication we received.
8. TDG Inc
Address: 8855 S Roberts Rd, Hickory Hills, IL 60457 , Hodgkins , Illinois , United States
Lots of selection and the app makes checkout a breeze
Clean store and very helpful and friendly staff!
They attend us good
Still decently stocked, well maintained and organized. Little disappointed in the high jump in prices for meat but staff doing best to keep stors up.
Excelente tienda
Quite a few people in line to check out, yet only 2 lanes open and more store associates just standing around talking. Good thing I have no where to go today.
Sam’s club is really going downhill in the quality of products they sell. Have been going to sam’s since the beginning, and there were quality products with amazing pricing compared to retail.
Went to return my A/C unit that broke down in less than a year of having it, we got taken care of Grace, from the start she had an attitude and acted like we were bothering her, we didn’t had our receipt and she couldn’t find it in the system so she couldn’t do anything for us, we stepped out of line and found the receipt in the app in less than 20 min, she acted the whole time like she just didn’t care about helping and had a very rude attitude.
10. 88 Music Corp
Address: 300 Village Center Dr #504, Willow Springs, IL 60480 , Hodgkins , Illinois , United States
Geek squad Manager great guy and took care of Apple issue that Apple could not.
great customer service
Very comfortable shopping experience.
I ordered online and picked up in-store. I waited in a line where there was no store associate. I saw a few walking around but no one stepped up to help. More people got in my line so I went and got someone. It wasn’t busy in the store at all. They apologized but it shouldnt have happened. On top of that, the greeter was too busy flirting with an employee to help me load my things into my car. He ran out once he saw me basically closing my trunk. Thanks but no thanks.
I was happy with the service as the employees in gaming and cell phones were very helpful. I did have to go get someone to open the case for a Nintendo Switch.
It’s best buy.
No one helps.
I’ve been waiting 2+ hours and no one had even helped or tried to help
They don’t even seem interested in their jobs nor knowledgeable
Best buy is very outrageous.
Poor selections
Never buying anything here again
12. Kohl’s
Address: 9350 Joliet Rd, Hodgkins, IL 60525 , Hodgkins , Illinois , United States
I went for Amazon returns. They open at 10a now. I’m smart so I get there early 10:10ish and the store is in full swing. I walk to the back 15 people in front of me.. wt Amazon staff didn’t flinch, appeared upset/frustrated even when 10 of my items didn’t print.. Rest and fixed. Ps staff doesn’t appreciate taking the photo and recording their progress. It’s rude, work retail or good service and check out the experience, customer are not always pleasant but expect you to be. They were great!
I’m not impressed with the store.Kohls was very good at one time not any more.
I can’t speak for its’ quality as a department store, but as an easy way to make Amazon returns it’s amazing!
Smaller store and long lines! About 20 people in line for 1 cashier before they decided to call for assistance. Then only one more showed up in the 15 minutes I was in line.
One register open but 4 women by customer service without customers and I stood there for 12 minutes. The woman on register was calling another store or something. I was only other person on line. I finally left and didn’t buy my items.
Horrible. I was always a big fan of kohls but their prices are crazy now. And there was nothing but a 15% off in store coupon. I will be shopping at all the other stores that have great coupons and great sales. Not impressed with kohls this holiday season. I will not be shopping on line this year either thanks anyway.
Old lady that checked us out profiled me and my family.
13. Windy City Music
Address: 5401 9th Ave, Countryside, IL 60525 , Hodgkins , Illinois , United States
Awsome! Great price,and if ur selling books, the 1’s they cant sell,get recycled!!! Win win!!!!!
Great used video game section
Best for used, good books!
You can find some interesting things.
Normally I’m happy with them but today they didn’t have any thing I wanted
I like shopping here you find some hidden gems but lately the prices have gone up. I got the books I wanted for a lot less at Walmart an even at Target. I still enjoy the place but what’s going on with the prices!?!
So bad experience with selling books to them. They buy the new book in an excellent condition with a dollar and fifty cents!!! I don’t advice anyone to sell for them.
Large selection of books. It would’ve been nice if an employee could’ve helped me find what I was looking for. I wasn’t even acknowledged walking in, but I stood by to watch a ton of people being acknowledged.
Poor customer service.
15. The Jam Lab
Address: 9234 47th St, Brookfield, IL 60513 , Hodgkins , Illinois , United States
This is an excellent establishment where a man can be a man.
HUGE selection of cigars, extremely knowledgeable staff. THE place I go when looking for a cigar. Can’t upvote this place enough.
Great place!!!
Good selection of cigars
Nice service and selection of cigars and accessories
Very nice.
Rude customer service Representation worked an event here through a catering company and was yelled at by the store owner not the caterers but for following their orders and not his. He was served with a smile even when the caterers said exactly what I’d said to him (cooks orders on portion control) and he knew I wasn’t wrong he still walked away with his nose turned up in the air.
Guys who were behind the counter we quite rude.
No reason to be rude to customers. But hey, if I worked at a cigar lounge id probably be the same way because you know they have no other opportunities and they work at a CIGAR lounge…
the convenience is awesome. I’ve been buying cigars there since it opened, but tonight I was treated rudely. I never see the same guy working there twice. Customer service seems to cater the guy buying boxes of cigars rather than the guy that buys three or four a time every week. Even though it is right down the road. I will stock up at higher prices from my guy in the city! I’d rather go into Jack Schwartz at the CBOT and have them know my name and pay up then go across the street and be treated like an idiot!
17. Disc Replay
Address: 5 Countryside Plaza, Countryside, IL 60525 , Hodgkins , Illinois , United States
I love buying DVD and selling my DVD to them. They are honest. Been there many times to clean movies and games. They offer variety of items to. Love going to this store, I love stores that buy and sell electronics, collectable items. This is my kind of store. Keep up the great work. Thanks
Great place to pick up a movie.
Always a great time going into any disc replay. Workers are so nice and friendly . Traded in a switch, and bought a bunch of games and movies. Only downside was the trade in took about an hour because they have to test everything on it . But every employee is extremely nice and helpful
I buy TV on DVD, the last 2 out of 3 I have bought have been wrong. I bought season six of Bones, I am just outright missing disk 1. Then the last time I went in, I bought seasons 1 and 2 of White Collar, I am missing disk 4 of season 1 and I have an extra copy of disk 4 from season 2 in its place. Unfortunately I did not noticed at the time of purchase and didn’t actually notice until I got to that point in the series.
UPDATE, my issue was resolved on a later date by a manager. I was given the correct DVD to complete the set.
You will find what you need, but you will pay a arm and a leg
They don’t pay out much, and the person didn’t seem to really know what they were talking about
Slow
Customer service is terrible
I been going here for years. They used to have a big selection of retro games. Sadly, those Funko Pops threw up all over the store.
18. Mattix Music Studio
Address: 4211 Grand Ave 2nd Floor, Western Springs, IL 60558 , Hodgkins , Illinois , United States
Our son started taking Music Together classes at Mattix when he was 2. He had such a blast, singing a diverse blend of songs and languages and rhythms…all the time, both in class and outside! He sang himself to sleep every night! Everyone comments on how ‘musical’ he is, and I really have to attribute it to Mattix! Katie has been so encouraging along the way. So we decided to start Suzuki piano at age 3, with Miss Grace. She has been so kind and patient with our “threenager”. We were hesitant at first because it’s a little pricey, but now 1 year after starting, despite the pandemic shifting classes online for a bit, our son is reading music and understand rhythm and is just really thriving. Very thankful for this gem in our community.
Katie Mattix has made the learning process of how to play the piano SO much fun for my daughter. She even went piano shopping with us to help find the right piano for our family. I highly recommend Mattix Music Studio for a creative way to learn how to play the piano or violin.
We love piano lessons at Mattix Music Studio! We have been taking lessons there for nearly 3 years now and have two children learning with Mr. Octavio. Our kids just adore him and LOVE his creativity, engaging activities, and kind and caring demeanor. As a teacher myself, I appreciate all that Mattix Music has to offer for our children, and we have always been more than happy with our experiences here!
gotta love it when they hang up on you 🙂
19. Tobias Music
Address: 5013 Fairview Ave, Downers Grove, IL 60515 , Hodgkins , Illinois , United States
Quality instruments? 100%
Knowledgeable and helpful staff? 110%
I’m so impressed with this shop! I love acoustic guitars and clearly this family does too. Just purchased a beautiful new Martin at a very fair price. It is notable how well they take care of their instruments. There are hygrometers and humidifiers abound. Every guitar we took off the wall had fresh strings and was in tune (how often can you say that?).
The father and son owners were extremely well versed, informed, thorough, funny, and kind. It was fun just to hang out with them and talk guitars.
I’d never been to this shop before today, but if I’m in the market for any sort of guitar – this is absolutely my first stop.
They also have a really cool new venue adjacent to the shop where they plan to book concerts. If you live locally you owe it to yourself to stop by. I live about 30 miles away and I’ll be back for sure.
Thanks again for a great experience.
I recently purchased a 2018 Custom Shop Taylor, and I couldn’t be happier! Gorgeous guitar! The customer service is top-notch! Thank you Tobias family for a wonderful experience!
Purchased 2006 guitar that was rated Mint by Tobias. They were dead on correct and they shipped super fast. I highly recommend them without reservation.
They are more of a acoustic guitar place not really a place for bass players .
***EDIT***
So, I am knocking down my review from five stars to three; due to my most recent experience a couple months after the first one. So I reached backout to buy another guitar (place order) as I really wanted an AD22e or another model I can’t remember, but after confirming they could place the order I let them know that I wanted the AD22e and to provide me the full price so we could close the deal and they went silent, mind you I didn’t even get a copy of the receipt from my AD27e that never came which I had also requested from the last conversation.
I did finally get my guitar ordered but I had a national retailer place the order. I was disappointed I didn’t hear back from Tobias Music about completing the purchase and obtaining a copy of the receipt for my AD27e that never came.
** original **
Just bought an AD27e (Taylor) from them after finding it for sale online. it was a great buying experience. I’m a lefty, buying guitars online is the norm, and most of the time guitars I buy take a day or two to pack and ship. we had a few emails back and forth and they were quick to respond and very professional. These guys had it packed and shipped the same day, and I didn’t place my order until after lunch; that’s service.
They also took the time to dial the guitar in; it came with the action set and was tuned ready to play out of the box. Paul did a great job and really made this buying experience easy, and hassle free. I’ll have to check back often to see what other lefty guitar they get in. If I have the chance, I will buy from them again.
20. School of Rock
Address: 116 S Washington St, Hinsdale, IL 60521 , Hodgkins , Illinois , United States
School of Rock Hinsdale is the best. Great enviroment, great instructors and amazing program. My boys have been here now 5 years rocking out to real rock and roll, Indie pops and performing at real music venues. This programs teaches students to be confident and be on stage.
School of Rock has been a fantastic place for my son to learn and grow in his love of music. They did an incredible job transitioning to a virtual teaching model and making it fun for the kids! The staff is incredibly kind, responsive and professional. It’s been an awesome experience for the last three years and look forward to many more!
Builds Great self esteem!! Great and friendly staff
