Repaired my son’s trombone. Excellent work! Quickly done!
Esta muy bien el lugar perfecto
Great quality service, friendly and knowledgeable.
Got what we needed
Overall good store, but lacking in some instrument accessories.
I was easily able to drop off my trumpet for repair.
We came in to purchase a violin for our child. They had one in stock, but the gentleman helping us was unable to answer any questions about it and the other two employees working there did not seem interested in helping us either. Considering the great reviews that this store has, we expected our experience to be much different than this. We ended up purchasing a violin at another store where they had knowledge of the instrument and took the time to answer our questions.
Had what I needed but staff was very unhelpful I asked for help and it was not given to me so I had to struggle to find what I needed
I usually do not write reviews but feel a need this time. My purchase was made at the Gadsden Music location on Southlake Parkway Hoover Alabama. The store associate/representative was borderline rude!!
2. Mark Roberts Media
Address: Parkview Cir, Indian Springs Village, AL 35124 , Indian Springs Village , Alabama , United States
I’ve used arts throughout school and they are great!
Absolutely a hidden GEM.
Please respect the instruments
They will let you play
Very friendly people. Great selection.
Nice; they’ll order in for u
Attended a Breedlove Guitar Showcase. Art’s Music Shop in-store acoustic guitar lineup includes Breedlove, Michael Kelly, and Yamaha.
Always have a good experience at Arts. They work well with the school programs and if they don’t have what we need they are sure to find it
Be a good place for a music shop that sales and buy instruments but they can’t do anything but sale with out the manager so if u need to sale something don’t go here
This place is a joke. I called and asked about a mellophone and was told that they had several from me to choose from. I get there and they had one that was new and one from the 70’s they tried sell me. I will stay with Bailey Brothers.
I brought in something for them to look at in January and it’s been 3 and a 1/2 months and they haven’t called back. I’ve called 5 or 6 times and the manager has been on vacation every single one of those times. They stole my instrument. DO NOT GO HERE
5. Bailey Brothers Music Company
Address: 4673 US-280 Suite # 7, Birmingham, AL 35242 , Indian Springs Village , Alabama , United States
My daughter has taken drum lessons at Bailey Brothers for over nine months now. We could not be happier. The customer service we receive from the front desk is wonderful, and her teacher, Leif, is so nice and is an excellent drummer and instructor. The price for their lessons is very competitive, and they are conveniently located. I couldn’t ask for more!
I bought a tama superstar classic from Bailey Brothers, and was very happy. The staff member that i worked with was david he was very helpful and nice. i highly recommend this music store!
I had a great experience buying a semi-higher-end acoustic guitar. Joseph, Waylon, and Erskine were fantastic sales reps. Zero pressure and very helpful with lots of great knowledge. Their showroom is the best in Alabama. This will be my #1 stop for anything guitar related.
Helpful and kind! Will be back to see them soon.
Good selection of musical equipment. Be prepared because they strictly enforce the muzzle mandate inside. They make you wear masks.
It was my first time in the store and I had an excellent experience. David was very helpful and friendly as well as the other staff present. The online site lacks a lot of the guitars they have in stock because they get new guitars a lot so I would advise actually going into the store to see their wide selection.
manager and owner very racist!
I came in here the other day and they were incredibly overbearing and checked in on me every 30 seconds. From the second I walked in they were all up in my face and insisted on providing an address and phone number whenever I paid which I fully expect to be sold somewhere. I don’t know if they’re struggling to keep the lights on or something but the amount of customer service was way too much and came across as pushy and rude. Literally just let me shop.
No stars really. Not a very good merchant. Let someone use my credit card number without the card! Be careful!
Professional touring guy out of nashville. Bought tons of equipment from Highland. Great place with friendly service. 10/10 would recommend.
Been coming here for a number of years. Knowledge base of staff is very good -to -excellent range. Prices seem fair.
Great staff and selection. Real local musicians work and hang out here. Very cool place.
Prices depend on who is working that day.$10.00/$6.95 for percussion sticks.
Owner was very helpful. I was looking for a pair of drum sticks. He was kind and explained that this was a shop. Occasionally may acquire drumming items. I appreciated his honesty and kindness. Purchased 2 pairs.
Great selection of guitars. Staff is knowledgeable !!!
Twice treated very rudely by staff. I’m over it.
Let’s just say that my kind ain’t welcome
Tried to get my guitars worked on here multiple times. First time was an 8 string, guy said “I don’t like black guitars they scratch too easily” and then rubbed a cloth with steel wool fibers over it and scratched the guitar. GEE I wonder why! Had a pickup swap done on another guitar, put a scratch on it that went through the paint. Not only that, but he took it upon himself to do a full “set up” when I did not ask him to now I have buzz everywhere and it plays worse than it did before, then charged me for it. Oh and the pickups are also out of phase. Sorry, but that’s it. No more chances. Goodbye.
8. Ellis Piano & Organ
Address: 1550 Montgomery Hwy suite a, Birmingham, AL 35216 , Indian Springs Village , Alabama , United States
If you’re in the market for a piano, any size or style, any brand, new or lightly used, this is the place for you.
I went in for some general information and Cory helped me tremendously
5 stars go ellis oiano
Im just a Dad wanting a keyboard to play with my daughter. A true adult beginner. Cory Ellis answered every question. He showed me everything from keyboards to some of the rarest grand pianos in the world. Not once was he bothered by question and taught me an intro history of the instrument and the brands. . It was clear he loved what he does and he has a passion for helping others on their journey. I left feeling excited to learn.
Send these people your business. You won’t be sorry.
my experience was questionable. they decide who they want …
Nice, helpful staff
The staff was friendly, and they have tons of pianos and other equipment to choose from. The space is enormous, and is fun to just browse. They also do repairs. Call or stop by for any musical needs. Would go again.
9. Homewood Musical Instrument Co
Address: 1712 28th Ave S, Homewood, AL 35209 , Indian Springs Village , Alabama , United States
A truly unique, and amazing guitar store. They stock a small quantity of mostly high end gear, with a few exceptions, and they do the best tech work In town. So If u ever need any kind of gotta repair or a setup , fret job , relic etc….. this is the #1 place.
Amazing place. The owner set out nine different violins for our daughter to try and we found one that was right for her.
Friendly atmosphere and lots of instruments.
Good product, Good service.
I’ve never dealt with someone so rude over the phone. The owner tried to guilt me with sarcasm and acted like victim when I questioned a price. Full story: I asked to order a cello string. All was going well (owner answered questions about speed of shipping and availability of the string), but then he quoted a price ($81) that was far above what other shops charge. I said respectfully that “I’ve purchased the string for $45 at other walk-in shops” and he became sarcastic and argumentative with me, claiming he was “holding my hand” through the process, and said “Well, I have to pay $35 for this string so what do YOU think is fair for ME to make? $15? What is 35 + 15, huh? Ohhh, maybe $50 is more than you can afford?” A simple, “well this is my price” would have been fine as a response from him, but I felt disrespected so I hung up and decided I’m never going to spend a dime Homewood Musical Instrument Co. I advise everyone else to steer clear of this shop and the guy who owns it.
10. Fretted Instruments
Address: 2906 Linden Ave, Birmingham, AL 35209 , Indian Springs Village , Alabama , United States
I’ve been going to see Herb at Fretted Instruments for the past 33 years. Simply put 33 years should tell you something. Herb is straight froward, honest, great banjo player and an all around great human begin. There is absolutely no other shop that comes close to what Herb has to offer. Go there, sit down, chat and pick and grin for a bit. You’ll become part of a family of musicians.
Excellent, down home customer service. Herb and Bailey treated me like family. Wonderful selection of quality guitars and also repair work.
