My daughter’s piano teacher in East Hampton recommended this store for the purchase of a piano. Thank you Gil for your help selecting one of your pianos. We purchased our piano several days before Christmas as a gift for my daughter. As it can be challenging to find delivery at the holidays, the store owner went out of his way to deliver the piano personally on Christmas Eve. The piano sounds wonderful and my daughter was thrilled. Thanks for the excellent service, wonderful piano, and beautiful music that now fills my home.
I have been taking piano lessons with Gil Flores @ The Music Score studio for the past 2 years and have had an excellent experience. Gil brings a wealth of musical experience and teaches in a very understandable, nonthreatening manner with reasonable expectations and positive feedback. Relates well to all age groups.
I didn’t come to purchase any thing but the employees were more than happy to show me their selection and teach me about the purpose of the parts on the guitars/bass.
My daughter is signed up for lessons and her teacher is great (I hear the others are as well). Just try not to deal with the guy that owns it.
Very knowledgeable and friendly.
I tried to return my daughter’s Viola due to the school no longer providing classes. It was a total nightmare to get an answer in regards to my credit. They are very irresponsible and I am very disappointed by the lack of care towards my return which was even misplaced! Mom and dad are not helpful at all and he should really look at keeping them home, they make things worse!
Arrived at 10:00am (they open at 10am, but not today). I waited and they finally arrived. All I needed was guitar strings, but they had none. What a waste of time.
2. Turnpike Music Garage
Address: 1485 Black Rock Tpke, Fairfield, CT 06825 , Istria , Connecticut , United States
I signed up through a coupon website for my four children. They enjoyed it very much!! I felt like my kids were in good, capable, knowledgeable hands and I would have continued lessons except for the distance, we live about 30 minutes away. Thank you Turnpike Music Garage!!
Extremely nice guy and definitely knowledgeable. Went in for a guitar set up, and he got it to me in a quick time and even spared me a few dollars when I went to pick it up. Definitely recommend!
All ways the best
A little hard to find, but owner was very helpful in my search for a solid-woods Classical guitar. Looked at a very nice A/Yari. Has some nice guitars, but he is limited by space constraints. If the f-ups in Washington and the greedy sob’s on Wall St would all drop dead, this store would have a good chance of growing.
Had an excellent selection of strings. Plan on visiting again soon.
I got My sons cello at this store and the bridge was broken and the stand
3. Edward B Marks Music Co
Address: 190 Range Rd, Wilton, CT 06897 , Istria , Connecticut , United States
As a more “seasoned” student, I really did not know what to expect in taking lessons again after many years. Paul has been such a patient, fun and knowledgeable teacher that I always look forward to my classes. I love all kinds of music and Paul is always up for the challenge to adapt and help me learn and have fun at the same time.
I have no complaints. Everything was neat, and the gentleman at the front desk was helpful. Just out of curiosity, I was wondering why this Music & Arts has a different logo on its sign from all of the other ones (it’s blue and the font is different, as opposed to the standard red).
They were very kind on the phone and in person. Let me play test a mouthpiece
Thank you for your service n attention. Thank guys for helping me to pick the perfect gift for my wife.
Sales staff were not super knowledgable. We rented our son’s violin for school through them and billing was always an issue even though it was on monthly automatic payment. Glad the saga is over.
The prices are ok. The parking can be tough. The person working the desk was dismissive of my questions. Not a lot of inventory on display. They seem more about instruction.
WARNING! WARNING TO PARENTS!! DO NOT USE THIS SHOP FOR RENTALS! Should be ZERO stars.
We rented from here for 5 years, the first 4 went off without a hitch. This year has been an absolute nightmare. We rented two instruments, same address, same name, same payment. ONE account had no issues, the other the local store put in the wrong address (where we have never lived). Over the last 4 months I have called their headquarters, left messages, emails, etc. trying to get a paper bill MAILED so that I could pay whatever was owed. They were incapable of sending this, and every time I called in could not even find the right account or would tell me everything was fine and they did not know why I was being contacted. When asked why they could not have looked at our other rental account for the correct information they were stunned into silence. Absolute incompetency from the sales staff all the way up to the billing department supervisor who assigned our missing “account” to a collections agency and then gave us the WRONG agency. Save yourself the trouble and stay far, far away from here.
Don’t rent any instrument from this place. People are very rude. Calling customer service takes forever to get someone on the phone. Unfriendly customer service, supervisors don’t want to talk to customers. Find another place to rent instruments for your children.
Very bad and rude customer service, hang up my phone.
5. Connecticut Music Co
Address: Westbrook, CT 06498 , Istria , Connecticut , United States
My son has been taking drum lessons with Keith for a little over a year. He started with Keith when he turned 5. Keith is AweSome all around and an Amazing drummer and teacher. He is super patient with children, he does a great job at getting on their level to learn and have fun. My son LOVES this guy and always looks forward to his weekly lesson. Also, the staff is great. Helpful, resourceful, talented and pleasant. We will be coming here for years to come.
We have been looking all over for piano books and they had a fantastic collection all at reasonable prices. My daughter is playing from one of our purchases right now!
My 3 boys take piano lessons at JC Music and I have been pleased to see their growth not only in their technical skills but in their understanding of music theory and their enthusiasm to play. This is in no small part due to Brian’s instruction and also the twice a year recitals which give the boys something fun to prepare for. Additionally we have used JC music’s instrument rental program to get my son’s clarinet for school and found that process smooth and the instrument itself was in excellent shape. Nothing but good things to say about JC music.
My grandson really enjoyed the music lessons and they are very professional and knowledgeable. Highly recommend them.
Would like to obtain some nice brushes and some type of top hat set used and very sturdy since I break percussion instruments all the time when I perform?
My son, Roberto Luis and Rosa live in Meriden. Are you far from the mall? I have spent a lot of time jamming in Puerto Rico to salsa, merengue, etc but my favorite is funk like Buddy Miles.
This was a horrible expierence. They need to get their stuff together, they had already-sold instruments on shelf. They had an amazing guitar sale and when I went to buy, it was already sold! They got my hopes high and let it down and I will not give them my money any longer.
Never have any of the literature or instrument parts I’m looking for. Took 3 months to repair a trombone. I tried to return an item and they wouldn’t give me back the cash to go to another place. The owner has blatantly disrespected my mother on several occasions and doesn’t have much knowledge of much of anything outside of rock music. As far as i’m concerned, this is the worst music store i’ve ever set foot in and would not recommend to anybody.
Completely disappointed. I placed an order in store on a instrument that was never placed with JC music. The customer service was poorly displayed and the options they gave us was not acceptable. I asked to speak to the owner several times and would not get on the phone and made his new employee talk to me. I ended up going somewhere else that was amazing
7. The Music Shop
Address: 22 Mc Dermott Ave, Torrington, CT 06790 , Istria , Connecticut , United States
Keith was very open and helpful during his purchase of my son’s used drum set. He explained everything clearly and followed through on his statements. Courteous and respectful throughout, he helped make the transaction pleasant. I would definitely return to his shop.
Hello James louchen looking band together starting my own band made last add more songs looking music musicians each position play. Dums led ELC getdr keebord 3 Man two ladies like at one more bongls need your help changes this band songwriter add more purduers equipment management upgrade my dumset songwriter band manager back up singersEffects sounds E Yvet all call
My Mom has not played her violin for well over 45 years.She and my daughter visited The Music Shop for the first time today and were very pleasantly surprised at the warm welcome and down home kindness that were shown to them. The owner helped her string her violin and now she can pursue her hobby once again. She told me, “It made my day and gave me back the gift of music to fill an empty spot I have had for a long, long time!”
8. Middlesex Music Academy
Address: 440 Main St, Middletown, CT 06457 , Istria , Connecticut , United States
Great service – they fixed my instrument while I waited, gave clear instructions on follow up care, and I was all set for my gig that night.
My husband has taken music lessons at MMA for awhile now, and is very pleased with the instructor. He has also brought several instruments there for repairs or to evaluate for purchase, and has been really pleased with the owner, Matt, who does the repairs. Matt is very knowledgeable & thorough, and is a great help to determine whether instruments on eBay or craigslist are truly worth it. His repair rates have been extremely reasonable too, and he’s even made some repairs for free just because my husband is a student there. All in all, we highly recommend Matt and MMA.
Great service, Matt and Jim and the rest of the crew there are wonderful.
The sales team made it possible for me to afford a piano for my son
I paid $80 for a setup on a guitar and got it back with the strings a mile off of the neck and the floyd rose studs so high out of the body I could park a car under it. The bridge pickup was raised until it was practically touching the strings and the neck pickup was lowered to below the pickup ring. The tech then told me that 10-52 strings don’t exist. They’re light top heavy bottom and aren’t even uncommon strings. Every time I go there they give bad advice and clearly don’t know what they’re talking about. My friend tried to buy a tubescreamer (basic overdrive) and they tried to sell him a phaser instead (completely different thing).
I signed up for a piano lesson trial online. Their site is very confusing and it’s not clear if the lesson is in-person and online. I called them, left a message but they never called me back. In the day/time of the lesson, I called them 3 times because I was having problems to contact the teacher. The guy who works there, Jim, clearly doesn’t have any customer service skills. He was rude and unpleasant. He didn’t make any effort to help me, told me a was confused and nobody else had problems. I just canceled the future lessons there. It’s easier just hire a private piano teacher. Hopefully I will never have to deal with this guy again.
I would give Middlesex Music Academy a 0 if I was able to. I called to inquire about a $150 charge when I haven‘t been confirmed by John the guitar teacher. I made a request to Matt that Tuesday was my preference but John was booked so he scheduled Thursday at 6pm. I received a text and email from John yesterday that he had a conflict for Thursday and offered Friday. I responded via text/email that would not work and inquired if this was temporary or permanent to which I did not receive a response. I let John know this may not be a good fit then. I called today to have the charge refunded and Jim proceeded to call me names, saying I was yelling & screaming over the phone and I was being rude. No need to go into the dramatics but Jim needs a lesson in manners, telling the truth and understanding that being a manager does not give him the authority to behave poorly. Never once did I raise my voice but did correct Jim several times throughout the conversation all because i asked for a refund. Extremely unprofessional and a bad look for Middlesex Music all around. I will be taking my business elsewhere. Inexcusable & theater worthy performance by Jim today folks!!!
9. Music & Arts
Address: 413 Post Rd E, Westport, CT 06880 , Istria , Connecticut , United States
I bought a new guitar at the store. I dealt with Chris who is very helpful and knowledgable. The customer service and overall experience were great.
Great service and super helpful! Everything you need for your musical needs.
Friendly and talented staff. Watch Ashley and Gabriel in this spontaneous performance!
Had a horrible experience renting with this store, they refused to help and to give me a refund even though it was their fault, and they did not processed the return properly. DO NOT RECOMMEND!
Disappointing experience with stringed instrument rental. Picked up an instrument, brought it home for child (experienced player) to try and a string immediately broke, likely wound too tight or already compromised at the store. Brought it back the very next morning and was told I needed to buy a new string and have someone else attach/retune. Poor way to treat a customer.
10. The Music Shop
Address: 405 Queen St, Southington, CT 06489 , Istria , Connecticut , United States
The best small town music shop! I love how friendly everyone is there. Especially Scott, he is always very upbeat and knowledgeable. He looks out for the customer’s best interest. I would definitely recommend The Music Shop to anyone.
Cannot saying anything negative about the Music Shop. I always recommend you to friends and family. My experience has been positive. Your staff is friendly and always helpful. My teacher amazing. I’ll miss my lessons but will stop in now an then when I need something. Sincerely, Claudia “
Why is a guy in Melbourne, Australia giving a music shop Southington, Connecticut a five star review? Well I grew up in nearby Bristol and got a number of the guitar books I still use from the Music Shop about 20 years ago. But the real reason I’m giving a high rating is for the help they’ve offered my mother. I left my Les Paul behind in Connecticut and during Melbourne’s Covid lockdown got back into guitar. I asked my mother if she could send me my LP, and, having no idea what to do, she went to the Guitar Shop. They helped her pack it up and told her exactly what to do to make sure it arrived safely, and it did! Then, a few months ago, while cleaning out my late grandmother’s basement, my mother found an old parlour guitar. She went back to the Music Shop and they gave her advice about whether it was worth fixing up and shipping. That guitar just arrived at my door today in great shape.
Thanks so much guys!
The cellos were in not in good shape and we had to pay a luthiere to redo repairs that were poorly done when we received the instrument.
Great place but website could be better such as pics of some used equipment. I’m a drummer and would like to see what they have for new and used cymbals,stands,drum kits etc. And prices. I have done business with them and always had a great experience the reason for three stars is the website doesn’t do the music shop justice. All and all great store great people.
11. Acoustic Music
Address: 4 Maple St, Chester, CT 06412 , Istria , Connecticut , United States
I love this store. Ian and Dan are very knowledgeable and made my shopping experience one to remember. I was able try many different guitars and was able to find the guitar that was right for me.
Fabulous concerts in intimate surroundings. Guitar lovers’ heaven.
Knowledgable staff and an amazing stock of guitars. The most impressive set of archtops I’ve found anywhere!
Had a guitar cable when I needed it.
No prices listed
Thé Owners are lousy business
Not many mandolins
12. Stewart’s Music LLC
Address: 171 Main St, Niantic, CT 06357 , Istria , Connecticut , United States
Great store! The owners are super helpful and friendly. Good selection of instruments, accessories, and sheet music. Their service can’t be beat.
Awesome! Awesome! Awesome! Have had numerous instruments overhauled here. They sound like new! Great selection of instruments and the knowledge and helpfulness is second to none!
They are both really nice people. We have purchased instruments, books and other items for my kids music classes andboth owners have been very helpful. I needed to get computer microphones needed in order to submit homework online and I went with the idea of purchasing 2. They could have taken advantage of that and wouldn’t have been the wiser but instead, he convinced me that I only needed one. The instruments that we got from them have worked beautifully and we’ve had them for over a year now. My kids have been going there every week for music lessons and they are always very welcoming. There is no other music store for us but Stewart’s.
Absolutely awful owners were nasty and they charged way too much for a simple repair just go to music and arts its easier and cheaper
Simple advise dont scream at your costumers to get business
Terrible customer service. Took my flute to get repaired and instead of just simply fixing what needed to be done to it I was told I shouldn’t have bought an off brand flute. This was all I could afford at the time (as a teenager). I am looking to invest in a new one but honestly it is no ones job to criticize the instrument I have. I waited for the repair to be done and called 3 different times on it. The repair person got sick which is understandable. When I called the last time they said it was finished and I asked why they never called me to let me know they said that I said I was going to come in regardless. Which is true. But still does not explain why no one called me. Overall a bad experience. Was treated very poorly and will not be going there again.
13. Rayburn Music
Address: 22B Andover Dr, West Hartford, CT 06110 , Istria , Connecticut , United States
Very friendly fast and efficient service! I love shopping local
Excellent Quality of both service and instruments.
Fast and friendly service
In store service is good but can never call the Hartford Rayburn Music. Electronic voice prompts to dial 0 for an attendant but when do so it says “Your call cannot be transferred” been a customer for about 3 years. Never could get done anything over phone. Have to visit store for everything.
STAY AWAY from this company! I rented a cello early 2019. We returned the cello in Aug 2019 and are still getting billed for it! I’ve called and left messages since no one picks up the phone in the Milford office where I rented and returned the instrument. No call back and monthly payments for the cello are still getting charged off my bank card. Had to file a complaint with my bank to stop payments. Terrible terrible business practice!
trying to reach the store for the past 5 months. they are not responding to email or phone call. The phone service is also disconnected now.
we are left with no response and no refund.
14. Bethel Music Center – Instrument Sales, Rentals, Lessons and Repairs
Address: 273 Greenwood Ave #101, Bethel, CT 06801 , Istria , Connecticut , United States
The People at Bethal Music Have always been unbelievable in finding any Quest i have been looking for. Super Friendly and Knowledgeable in all catagories. it has been a pleasure working with the the entire staff at Bethal Music.
Ordered a Kala Baritone Ukulele in from them and they got the order in right away and for a very good price. The one that initially arrived from the manufacturer was damaged either from the start with or during shipping to the store so they immediately sent for a new one. The next one that came was spotless. The store handled this incident very well and I love my new instrument; the customer service was excellent and I cannot recommend this place enough. If you are in the area, buy from here and not from Amazon!
Great service! They make you feel appreciated and they actually care.
Just stopped by quick. Had a great hour. They are the best
Good info from employees
Instrument rentals are great for their prices
15. George’s Music Center
Address: 905 New Harwinton Rd, Torrington, CT 06790 , Istria , Connecticut , United States
Great shop! I went in with a list and was helped very efficiently.
Great customer service. Friendly and knowledgeable. I purchased a guitar online. George promptly answered numerous e-mails and was very flexible with different methods of payment. The guitar was shipped out immediately and I received it the next day, (I live a few States away). I have to say the Guitar arrived in mint, right out of the box condition and plays like a dream. Georges music also carries higher end guitars that will not be found (if even carried) at the average Guitar Center.
Wayne S Cooper
George is knowledgeable and friendly. He did a wonderful job adjusting the neck on my guitar. I am happy to support this local business. If you need any instruments or gear, this is the place to go.
Meh
Nice shop
If you’re not looking to go too far to get musical instruments. Look no further. Expensive though. But if you don’t care about prices, go for it. Not much of a selection though.
This place is just awful. The owner is so rude to us that i will never go back. We rented an instrument from him because our normal music store didnt have the instrument and when the instrument broke he said it was our fault and that it wasnt covered and then bad mouthed our local music store.
After going to this place; I must say I will never go back there again. The owner is so rude and disrespectful. Its not even funny. The owner needs get off his anthropocentric state of mind.
16. Music & Arts
Address: 989 Farmington Ave, West Hartford, CT 06107 , Istria , Connecticut , United States
Manager and Staff were excellent they were patient and helpful
Provides great teachers and a convenient schedule, as well as instruments, repairs, accessories and advice from the musicians who work there. Take the opportunity to explore something new or study in depth.
The seller was nice and did a generous discount for us. Guitar prices are good compared to online sources.
Limited retail space, but the staff is helpful and knowledgeable. Music lessons are offered on site.
I have condensed my original rant down to the following- we really like our children’s teachers- but the front desk needs saving
Yeah it’s good!
Very poor service. I had gone few days ago to order a rental violin size 1/16 according to my son teacher recommendations, and a violin for my wife. This week I received a call letting me know that the violins were ready for pick up.
First thing I was told when I arrived was that the violin 1/16 was not there, after I told the associate I have received a phone call, he went to check again and sure enough he found it.
He mentioned that the violin ha a tag outside saying it was 1/32, but that it was a size 1/16 because it has been measured.
He proceeded to fill up a rental contact that I signed, however I suspected the violin was indeed a 1/32, I then open the violin box and inside the violin there was a mark for 1/32 size.
I mentioned to the associate that I thought the violin was a 1/32 not a 1/16. He was visible frustrated and said that his manager had I don’t remember what degrees in music and that he had measured the violin ant it was a 1/32, he then told me that I could check online the dimensions for a 1/16 violin, which I did, and sure enough the violin was a 1/32 according to the measurements they have online. I told the associate that I preferred to wait, he replied that the contract was already done, I said that I did not care, because I wanted the right size violin. All along this discussion the associate attitude was extremely rude.
I would not recommend this store, however unfortunately there aren’t too many options available.
Go to the one in East Hartford much better . They only want to help when you make major purchases.
Unprofessional!!! I scheduled for 2 week straight for an hour due to the teacher not showing up and the second week they say no she is not on the Schedule and I need to reschedule. My daughter was already there and now has to wait for half an hour to do her regular 1/2 hour session.
17. DuBaldo Music Center
Address: 881 Main St, Manchester, CT 06040 , Istria , Connecticut , United States
That was likely the most pleasant guitar buying experience I have ever had. I could not recommend patronizing this amazing store more. Thank you so much!!
Fantastic service, fast shipping, and competitive pricing.
Great store! Love the selection of Ernie Ball Music Man instruments.
Great service
18. Greenwich Music
Address: 1200 E Putnam Ave, Riverside, CT 06878 , Istria , Connecticut , United States
Great place for personalized service, because their prices are not any higher than big branch music instument stores. Just wish he carried more guitar selections. But has plenty of guitar needs for anybody local to Greenwhich, that otherwise have to travel for an hr or more to get quality strings, picks, accessories, or even in a bind for a part. Save gas and go here. No pressure great staff! Call first if you have a question on a need.
Ray in the guitar department ws incredibly helpful! spent a lot of time helping me and my son.
The Music Angel in the Pandemic.
The pandemic just started. We left New York City to find space in Connecticut. Everything was closed and we were in a new town My son’s cello string pops. What to do now when you need a cello string in a pinch. I called a number of places either no answer, we can’t do it or we can do it for a big price. Businesses taking the opportunity to gouge at the onset did not sit right with me. I left a voicemail at one store my last try. Next thing I know I receive a text from Joe at Greenwich Music asking for my address. He will have his distributor drop ship it to me. Done. No questions. Seamless. We can’t wait to give Greenwich Music more business. They deserve it. Thank you Joe. You are a class act.
We were kindly helped in the store, but we were buying a guitar for our son and we don’t live in the US. We were having problems with internet so we couldn’t research correctly at the moment, but they assured that the amp could be used in 220 current. We arrived home and we connected the amp and it didn’t work. So the amp was burned. Apart from that the price was a bit higher than the same thing in other stores, it’s not nice to pay 50 dollars more, but that is just business and anyone can charge what they want. It was our fault that we didn’t do a good research before buying. But the very kind person that assured us that it would work because he used to be an electrician, and it only needed a basic adapter, was totally wrong and now we are home and we lost an amp, so we paid extra for the set and it didn’t work. You were very kind indeed, but please if you are not sure about something, don’t sell it. Because we lost money and we can’t go back because we don’t live there.
It’s a nice place! It’s a bit small but otherwise it’s nice.
Terrible customer service. Called and said I would be by in 10 minutes for an emergency repair. Guy was nice on the phone. When I arrived 5 minutes early they had closed up and locked. Super helpful…
Their hours aren’t very convenient and I was having a guitar strung and I dropped it off and I didn’t get a call before the store closed and then they were closed the next day Sunday so I didn’t get my guitar until Monday and that was extremely inconvenient. They also have a very small selection of basses.Update, they aren’t even open a couple hours on the 4th of July so I won’t get my guitar till Tuesday I am very upset with this store.
Rudest customer service I have ever encountered. The man I spoke to on the phone yelled and hung up on me. When my daughter went in person to drop off the instrument for repair at the agreed upon time, he remained upset and kicked my daughter out of the store. Strongly encourage anyone looking to have their instruments fixed to look elsewhere. Disappointing experience to say the least.
19. Creative Music Center
Address: 701 Main St, Monroe, CT 06468 , Istria , Connecticut , United States
I love this place, i go in just to look at the product and I always end up buying something.
My daughter loves her piano lessons at Creative Music Center.
Awesome staff and great deals! No surprise they have 5 stars!!!
Came here with my son they were very rude to my son and not very knowledgeable… wouldn’t come back here again and don’t recommend it.
Scheduled a guitar lesson here, spent $45, arrived on time, the teacher I was assigned to never showed up. At least they were nice enough to give me my money back the next day.
Brought my daughter’s flute in to be repaired. Over a month and they never touched it. No time table given for when they would fix it.
20. Guitar Center
Address: 839 Queen St, Southington, CT 06489 , Istria , Connecticut , United States
Went here recently to have my guitar fixed and picked up a few accessories, the staff was very nice and helpful and the manager even complimented my hat (had a band we both liked on it), i believe the repair techs name was Tim, super great guy. He fixed my guitar incredbly quick and it felt and played better than the day i got it. Overall they made my experience very good and the staff there are a bunch of great guys!
Best one i drove from manchester to southington location reason is they have all the knowledge to answer any questions amd get you going with right stuff
I like this place because Fred Pedemonti does NOT work there. Fred is scum.
The place is nice and the instruments are very good but the 2 employees at the time I went, were not to friendly
Not very happy going to this guitar center whenever I go to the guitar center the workers blew me off ( poor customer service). I always buy product when I go to the store. These people need to stop profiling people.
Disappointed in this one’s size and selection compared to other guitar center locations I’ve visited. I went looking to find a Taylor gs mini and was sad to see they didn’t have one.
Never again will I shop at this location. I waited at the counter patiently for 10 minutes while the employee took care of the customer ahead of me. He then looked over at me and asked me to go find another employee to help me while he finished up with the customer he was helping. I did find another employee, who stated that he was having (one of those days). I did purchase the item I intended to buy that day, I usually would have walked out and gave my business to someone who appreciates my business, however I needed the item today and the closest music store that had what I needed was over an hour away. Sorry Southington Guitar center, you lost a customer for life.
Called ahead to check if they had a piece of gear in stock and that it wasn’t a floor model. The employee on the other end said he had one , “checked” while he put me on hold, then guaranteed me it was new in the box. Drove almost an hour to get there and the SAME guy says “oh yeah, we have one but it’s the floor model”. Dude straight up lied. Floor model was busted up and the guy didn’t even come back to assist me. This store sucks, go to Manchester.
Guitar center is downhill, everything is overpriced unless you find something damaged and even then it’s an arm and a leg, repairs are costly.