Parking is always plentiful. Will be nice once the construction is done and the new publix entrance to the store is complete. They have transitioned it nicely though.
3. HerBoss Studio
Address: 2798 Recker Hwy, Winter Haven, FL 33880 , Jan-Phyl Village , Florida , United States
Incredible shop with everything you could ever want. A mix of new and vintage Les Pauls, Strats, Teles, semi-hollows, acoustics, resonators, tube combos, stacks, pedals, and on to infinitum. Plus Jimmy is a down to Earth guy who ain’t afraid to make a deal.
Excellent people and exceptional selection and prices. I have been back over and over
Vintage guitars and excelent customer service
Downtown location
Only guitars, but still cool
Jimmy’s has a great selection of used guitars and amps; many Les Pauls, Strats, Teles plus many acoustics. He also has old Fender and Marshall amps, both old tube amps and newer ss amps.
Im never buying from this store ever again. I bought a Tele and when I took the tele to my guitar tech for a setup he found out some frets were not even with the rest. I told Jimmy that I wanted to change the tele for another one in his store that was the same price. He tells me that he takes the guitar back but I needed to give him $100. I tell him that Im not selling the guitar back to him for a trade.. Im returning the guitar and I was gonna get another guitar that was at the same price. He then started to ask me about my guitar tech.. assuming my guitar tech was the one that damaged the guitar. I ended up paying to get the guitar fixed. Very unprofessional and it speaks volumes when an owner of a store is willing to loose a client over $100. Never coming back.
I have done many transactions with Jimmy’s vintage music. I recently traded him a brand new Eric Johnson Stratocaster for a 1965 Gibson es 125. The Gibson had high action and needed to have the neck reset at a cost of $400, so he said.
I took the guitar from Florida to Nashville Tennessee to a luthier who says not only is the neck joint destroyed but the neck has a crack in it from over tightening the truss rod and the guitar has been in a fire. I am out $2,000 because of this.
I will not be going back to Jimmy’s vintage music at any cost.
I’m always up front with anything and everything that I sell and I let people know what the issues are.
I feel I’ve been completely screwed over in this transaction and I am not happy. When I texted Jimmy he called me screaming obscenities as if I had done something wrong.
There are a lot of other places to buy instruments other than someone lack of integrity.
I felt like I was bothering the owner because I was interested in guitars under $500……..
5. Lawson Music Company
Address: 2099 42nd St NW, Winter Haven, FL 33881 , Jan-Phyl Village , Florida , United States
They are the best in town… Price on products and labor are excellent. they do mobile installs and tuning. See ben he knows his stuff. He is my go to at that store. ask for him!!! Ben. Please stop by and check them out. i will say you won’t be dissatisfied!!!! Ben installed all of this and more. all i did is call up the store and he planned the soonest he could. great!!!!
Benji is so helpful when it come to what I needed for my radio. He wasn’t going to stop until he made sure everything was done right. Definitely recommend him and this place for any car audio work and accessories..
Benji installed a slim profile sub under my driver’s seat today and I couldn’t be happier. Benji really took the time and was meticulous with the wiring so my car looks just as good as it did before he started.
Address: Jan Phyl Village, FL 33880 , Jan-Phyl Village , Florida , United States
Assessment: ★★☆☆☆
2.3/5 based on 6 evaluations.
Business hours:
Reviews
Just need to know what time they open and close
Too many mislabeled items, also don’t honor marked prices. Woman who is the sales attendant is friendly, but not willing to call vendor (JB) about price errors ,but immediately called another one for discounts on another item! Either JB is a owner or hard to get along with vendor. Probably won’t go back. There’s plenty of places to spend my money out there.
Hours are bad. Closing at 4 pm is terrible. Since I work I can’t make it in until it is closing. They could at least stay opened until 5 pm. I would think. These current hours are ridiculous! Why even bother staying in business?
Great the people are very helpful especially Julie
I was so nice then for them to up and and Thanksgiving Day thank you Family Dollar
Good prices. Wide variety of brands to choose from. I will add Family Dollar to my shopping routine.
Service is good . Store is always cluttered .
Great service
Lady turned me down at 9:50 pm… They’re supposed to close at 10
The staff has a terrible attitude this is not the time to take your stress out on other people we are all stressing out about the same thing and to have terrible customer service on top of it is very disrespectful you don’t like your job find another one Sonja!
Prices on most things are higher than Publix, example: Jimmy Dean Breakfast Bowls are $3.75 here and at Publix they are $2.99
12. Music & Games Inc
Address: 1073 34th St NW, Winter Haven, FL 33881 , Jan-Phyl Village , Florida , United States
Very friendly, helpful & knowledgeable. I highly recommend doing business with them.
The claws on the games do not move and when they do most of the time the things have a very weak grip. I am through with this co and their claw machines.
13. Second Hand Rose Thrift Store
Address: 3879 Recker Hwy, Jan Phyl Village, FL 33880 , Jan-Phyl Village , Florida , United States
This is such a wonderful hidden gem of all things amazing and breathtaking. We spent our Saturday exploring this surprisingly huge antique mall! It was so much fun walking down memory lane and finding hidden treasure! If you are in the area we highly recommend a stop here.
Nicest people running this mall…. Reasonable priced they have everything…. Just as nice as Lakeland antique mall..Loved it!!!!
Something for everyone great prices
Muy ordenado el lugar y muy amables..
Expensive
A place with a lot of history, very nice, it has all kinds of very varied things and good prices.
Un lugar con mucha historia, muy agradable, tiene todo tipo de cosas muy variadas y Buenos precios.
can’t rate. Very rudely pushed us back out the door insisting they’d closed 2 minutes ago even though it was 4:40. Not like it takes 20 minutes to comb a small antique shop. Rude women. Won’t give another try
The people at the antique shop were very rude
Very rude I didn’t get 2 step inside and I had 3 people telling me I needed to put my.purse in a locker !!! Really can u just let me to get inside and shut the door. I can read the sign on the door and I didn’t have a problem until u treated me rude. I didn’t buy anything and won’t come back.
15. recording
Address: 420 Avenue I SE, Winter Haven, FL 33880 , Jan-Phyl Village , Florida , United States
THE BEST STUDIO AND ENGINEERS IN POLK COUNTY GET IN TUNE SMOOTH PROCESS AND CUSTOMER SERVICE
ain’t nobody doing it like them
Bestttt Quality
Producers do more talking than actually mixing your tracks & focusing on you (The Client) at hand. & they let to many people come in out your sessions talking loud, smoking & over crowding the spot.
17. Carlton Music Center
Address: 1902 Harden Blvd, Lakeland, FL 33803 , Jan-Phyl Village , Florida , United States
The Carltons have contributed to this community for over 40 years. Rich wellspring of talent. Glen is a brutal bassist. Mike is the best guitar tech I know of.
The customer service is impeccable! Everyone was so helpful and kind. Great selection of instruments to choose from. My daughter will be thrilled with her new Alto Saxophone.
Local store, local employees.
If open, I will go to Carltons every time. Luthier is extremely good at what he does. Sales staff have “convinced me” to even purchase some guitars at the Lakeland store.
Highly recommended.
Fast and friendly service
This place is packed with goodies for a musician.
Hometown music store with generous school music programs. Rent-to-own/credit is a great option.
Upon entering, a bald head older male with glasses shot up to ask if I needed help (never mentioned his name). I asked about an instrument since he was the first one up. The guy was short with answers and giving a vibe that he did not want to attend me, throwing a book down back and forth. I watched another gentlemen’s with longer hair pull the same book out and explain in detail with people very nicely. I informed that guy, we were new to this experience and were recommended there by a local music teacher. The guy kept leaving me to go assist other customers, get on his phone to verify our information, stopping to call someone to ask for help and told me if I don’t provide a reference he will charge me a $200 deposit. I was forced to call a reference and put someone down on paper I did not want to. Then the guy left me to decide…
After being alone for a while, another gentlemen came to help & was a great. I explained the situation and how I was feeling. He apologized for the other guy and stated, “I’m sorry for him, that’s just his personality”. I stated to the new guy, he should know if he doesn’t want to fully assist a person and immediately ask another associate to help. He agreed. When the new guy asked the old guy if he already verified my information, he lied and told him no. That’s when I got upset and asked, why he lie like that?
Being a single small business owner for 20 years, a husband, father and grandfather I understand protocol/business. I felt discriminated by this guy & his demeanor, skepticism and unfair treatment which is a huge concern for me. We rented the D grade instrument and left …
After discussing with my wife, we found an A grade instrument and a trumpet and paid cash for them and drove 4 hours to go pick it up. Monday was Labor Day so we didn’t visit the store to return the instrument. I visited the location today to return the saxophone because my wife and I made a decision not to do business with people like RP… RP is the bald guys name I learned today…
Today, I was returning the instrument. Matt was the gentleman that was helping me today. In speaking with Matt, the bald head guy “RP” took it upon himself to continually and rudely interject into the conversation. Stating he needs to call the corporate office to verify return policy. As I was asking Matt questions for clarity, RP took it upon hisself to keep answering for Matt and give me a card when I can return the instrument. I asked RP to excuse hisself from our conversation and allow me to deal with Matt. He rudely stated, go ahead and finish with him and I will write the notes on his file.
As a State Official for 6 years, this gives me the indication that RP wants to attempt control the narrative with our story now and I’m on the defensive side of this situation. Even after being asked not to interject with my conversations, RP doesn’t seem to understand how I’m feeling at this point…
So, from RP calling corporate, I now know there is one & find myself calling the corporate office and spoke with Glen. Glen is working to make things right and once again, on another business day, apologized for the RP’s behavior!
For the guys that are picking up the scraps for RP, I’m giving a 2 Star Rating.
RP needs training on empathy, customers service & how to discern when NOT to service a customer AKA stay out of it! I hope he takes the courses to become better at what he does someday. We forgive you buddy, we just won’t ever do business with you!
Wish I could’ve left zero stars. I guess customer service doesn’t exist anymore. The young girl working the counter seemed overwhelmed and when she asked the longer haired gentleman at repair for help he seemed bothered. Just needed someone to look at my clarinet I have had for 30+ years to make sure it still functioned properly. They said they could send it off to the repair shop!! What a joke. Not sure how ypu work in a music store, but know NOTHING about the instruments.
Went here to rent an instrument for my son…girl asked us to fill out application they want to know not just who you are and account info but employer name and number as well as spouse name number and a friend or nearest relative. I have never had to give the name of a friend or relative to buy a car or even a house….its an instrument…after giving them all that info the girl was rude I asked for manager he wasn’t any nicer and still question us about employment why I do not know both me and my husband are employed I just started pulling out my DL, bank card CWP….I mean what in the world…its a $1300 instrument!
This guy has taught me from a beginner who didn’t know that the heck he was doing in to a intermediate. Now I’d say that’s pretty good for only in one of my school years and for $100 a mo. Thank you Mr.jay!
20. JC’s Family Music
Address: 3250 Kathleen Rd, Lakeland, FL 33810 , Jan-Phyl Village , Florida , United States
Jeff was very helpful in getting my son a trumpet.
Best music store in Polk County. They go way out of their way to repair instruments even when other stores can’t fix them. They do great quality work and outstanding customer service they really are the best.
Also, their prices are unbeatable!! Best prices and can’t compare to the other stores.
This is the Best Music Store and Instrumental Repairs.
They cater to beginner musicians, middle income families and band rentals for students . They are knowledgeable and friendly with attention to customer service. Nice little neighborhood shop.
