Been to much better Guitar Centers. One of the younger gentleman with tattoos was the saving grace as he interacted with us on the second visit so we spent $500 after all.
It’s guitar center duh
Very helpful staff. Good selection. Prices on some(not all)are a little too high. My used Epiphone cost the same as a new one.
One star about sums it up, I believe . . .
Took awhile to get anyone to talk to, literally had three employees walk right past me, had to stand near the main case in the center. But when I spoke with Justin he was super helpful and answered all my questions. Sadly didn’t make a purchase this trip but I’d go back after the holidays.
We walked into the store and was not acknowledged and was never asked if we needed help until I found what I was looking for. Short of staff perhaps? No, I saw at least three men.
Easily the most eclectic and wide-ranging collection of rare and in some cases collectible stringed instruments in the state. An absolute pleasure to spend time in here — trying out old Gibson guitars and mandolins, playing vintage Silvertones, browsing through numerous oddities including weird/rare banjos and ukuleles… Then, there’s the amp room — stocked full of carefully curated vintage and new-retro tube amps… Plus, if you’ve got some pretty serious money to spend, they’ve got a nice little selection of Collings guitars (certainly the most I’ve ever seen in AR). The guys I dealt with were exceedingly friendly and even offered me to play some of their rarest pieces. Oh, and the prices are well within reach and completely fair. (They’ve got so much stuff, they apparently feel no need to make a fortune of each and every item.)
By far, my favorite music store to visit in northwest Arkansas. Great selection of equipment and great people make this a definite stop for any string instrument lover.
Awesome joint! So many vintage axes and amps! Really nice staff too!
It cool
I got a Fender blues Jr. amp fixed here last year and payed $60 for the work. A few weeks later the amp stopped working so I called the shop and the owner told me that they don’t guarantee their work. I took the amp to another store and spent another $60 to have it worked on again. Take care of your customers and they will come back.
3. Saied Music Co
Address: 2880 Point Cir, Fayetteville, AR 72704 , Johnson , Arkansas , United States
All the employees are super helpful and kind. They are willing to take the time to explain options and help you.
Very nice and helpful staff. I’d ordered a violin for my daughter for sixth grade orchestra and went to Saied Music to pick it up. Alan tuned the violin up for us and even played a couple of lovely tunes on it. I will definitely go back to Saied Music for any future musical needs.
I really love this place and the people here are quite nice! Some things like tuners are a tad over priced but the nice people and good service is amazing there and if they don’t have what you’re looking for they check in on their other stores (in fort smith for example) to see if they have it there! They get the job done 😀
The repair guys are always fantastic!
Everyone is easy to talk to and friendly. They carry a wide assortment of musical equipment. Typically geared for the student musician.
Clean store, nice staff.
Awful service. Bought strings for my guitar, and since im not very good at putting them on and they were the most expensive strings, i left my guitar for them to put the strings on for me bc they said theyd do it for free and that they would call me within a day or so. I waoted almsot a week and figured that i must have missed the call and went there to get my guitar. They hadnt even touched it and told me that it would be several more days before they could get to it. I just went ahead and took my guitar. Never getting my business again im just gonna go to guitar center.
When I got there I was excited to be buying a ukulele something I’ve been wanting since I was little and when I asked how much taxes were because $82 up from the $54 seemed outrageous the man said idk and didn’t even check it just took an extra $21 and when I was asking questions about other instruments he had. No information literally making me. Still waiting on the money to be back in my account had to go to bed hungry tonight
Pretty great selection of instruments, however I felt extremely awkward with the staff and felt like my questions were intrusions. You could chalk this up to me just being anxious, but I would have much more appreciated an employee who could recommend stuff to me, and willing to help me find what I’m looking for. I’ll be going to A different shop to get what I need
4. Steinway Piano Gallery Northwest Arkansas
Address: 4155 N Steele Blvd #30, Fayetteville, AR 72703 , Johnson , Arkansas , United States
We thoroughly enjoyed our experience working with Eric, Stephen and the team! They are quick to respond, and very knowledgeable, exhibiting a friendly and helpful disposition. The movers were also very gentlemanly, helpful and professional as well. We love our beautiful grand piano that now graces our Living Room!
Couldn’t have had a better experience with Daniel and the crew at Steinway. Professional, attentive, and provided us a beautiful Baby Grand. Highly recommend!
When it was time to upgrade my office piano there was no question where to look. Stephen is a world class piano technician and has been an invaluable resource in helping to maintain the pianos under my care. Daniel was super helpful and answered all of my questions quickly and succinctly. They were both understanding and supportive as I moved through the purchasing process but never pressured me. As I searched for the perfect piano they were more teammates than anything else.
5. Justin Leflar
Address: 4201 N Shiloh Dr, Fayetteville, AR 72703 , Johnson , Arkansas , United States
I buy reeds online from this store. I have been very happy with their oboe reeds, and I especially enjoy the detailed descriptions of each kind of reed. Whenever I call the store, the staff are very pleasant and knowledgeable. When the reeds are in stock, sometimes they even ship them out the same day! Very good service, if there is a dud in the order. Thank you for making oboe reed buying enjoyable!
I purchase oboe reeds for my daughter from their website. The reeds are high quality and sound great! We have been very happy with Edmund Nielsen for oboe reeds!
Worst Reeds I have ever played on. I would rather play on a Jones reed than spend $20 on one that makes every note sound like winking terror, and adjusting couldn’t salvage the poor thing.
After posting this review they sent me a replacement reed, and I am more than happy with it! Thank you for such great service!
8. Musicians Pro Academy
Address: 2403 Main Dr #5, Fayetteville, AR 72704 , Johnson , Arkansas , United States
Great instructors. I have learned so much here. I have been taking lessons here for over 2 years. Perfect for kids or old people like me
Can’t say enough great things about Musicians Pro Academy. Our son went through their music exploration program that allowed him to try several instruments before committing to one. With their background in the music industry coupled with an education from Belmont there is such a wealth of knowledge they share with their students, but also with a focus on making it FUN! For a 10 year old boy that’s a tall order, and he loves going to lessons every week!
Great place for new musicians just starting out or seasoned players that want that want to grow and learn from an industry professional. You can learn every aspect of music and the industry here.
9. Palen Music Center
Address: 4093 W Sunset Ave #101, Springdale, AR 72762 , Johnson , Arkansas , United States
Friendly and knowledgeable staff! Great first time experience.
Knowledgeable rep who answered all my questions.
They didn’t have the trumpet I wanted but they got me the best trumpet now we just wait for about a few day and that’s it
Very informative and easy to work with
I took my flute to Palen Music in Springdale, AR for a Key and pad adjustment on January 22, 2021. They said the instrument will be kept in quarantine for 3 days, then they will look at it. They took my credit card info, gave me a receipt and Left. Latter part of the next week I called to see if my instrument is ready to pick up. They said the flute is not ready because they wanted to give me an estimate before fixing it. She gave me the estimate on the phone and said we call you when it is ready. I did not hear from anyone the next week and I called back. They said it takes usually two weeks to repair, so we ‘ll have it by Thursday and call you. Thursday, I did not hear from anyone. I called on Friday and asked them if my flute was ready. After a long wait she came back and said the instrument is not ready and it will be next week. At that time, I told them I am picking up my instrument since it has been exactly three weeks to this day. She Also let me know that they already had charged my credit card. When I got there, they had not issued me the credit. After waiting another 20 minutes for that, they told me they can’t get hold of the accountant to issue the credit at this time but they will send it to my email account. I picked up my instrument on 2/12/’21 and left. A bad experience for me.
I don’t care for their customer service at all and think they are overpriced.
I have never had an instrument fixed properly. I don’t know if their piccolo person is just lazy or they don’t know. I will get my instrument and take it back and extra time or two to get them to actually fix what I asked them to fix the first time. I’ve even had my instrument come back more damaged than when I sent it in. Make sure you take extensive note of the condition given and condition returned. Make sure you give it a very good once over when you get it back too.
10. Buffalo Drum Co.
Address: 1883 N Birch Ave, Fayetteville, AR 72703 , Johnson , Arkansas , United States
in a word – Solid! there is nothing like a stave snare fine tuned by Zac Coger, if you are a serious drummer in this area you need one, if for no other reason, to say you own a NWA original Buffalo Drum!
Best costumer service out there! I’m definitely recommending this store to everyone out there!
Been playing on the Telecaster you set up for me last week. I’m really happy with the set up you done.
Firstly, this shop provides great service on guitars, setups and string changes. But beware of purchasing a guitar that is not currently hanging on their shelf. For example, the Fender American Professional II Strat, comes in 9 different colors. If you want a color that isn’t hanging on their wall, they will offer to get it for you, but it will be considered a “special order” and not eligible to be returned. This is an odd policy since they are an authorized Fender dealer. If you order the guitar direct from Fender, or Sweetwater, or any other online retailer, the guitar is eligible for return no questions asked. So essentially, trying to support a small shop will eliminate any guarantees offered by the manufacturer. Understand, I realize a small shop has limitations and must do what’s best for their bottom line. However, it was never communicated to me “hey if I order this guitar for you, it’s unreturnable.” The thought never crossed my mind to ask, since the item I ordered was a stock offering from Fender, nothing special or custom about it. It’s extremely surprising that a Fender dealer is not able to provide the same customer satisfaction policies that are in place by Fender themselves. Most of the guitars hanging on the walls are mid-tier or entry level guitars, so if you want something better, and you want the peace of mind to return it if you’re not happy with it, then I suggest looking elsewhere. If you need a great setup on your guitar, ReMix can do it.
Friendly’s staff knows equipment.
We bought a guitar here for our son a couple weeks back. One guy was way too salesy and talked too much but I like supporting local so we bought one.
I will never deal with them again,
Didn’t like the guy’s attitude or the prices. I probably won’t be back.
Horrible experience at this place, I was sold a Trumpet that was WAY over priced, When I went to go and try to receive a refund I was told I should of been charged a cleaning fee as well. The owner did not process my refund correctly and I was told go deal with it with my bank. DO NOT GO HERE IF YOU WANT A HEADACHE OR TO BE RIPPED OFF.
13. Independent Music Service, Inc.
Address: 2880 Point Cir, Fayetteville, AR 72704 , Johnson , Arkansas , United States
They go above and beyond ! Great job on repairing my old trumpet at a great price ! thanks Dan
Took a saxophone in for repairs and he told me it is fixable but it would be more cost efficient to buy a new one. Instead of just repairing it and charging me then having to come back for more repairs. He was honest and courteous. Will bring all future repairs to this shop from now on for my new saxophone.
Great customer service, great product. These guys go over and beyond and really take care of their customers.
They took the time too look for the product I came for.. Very nice customer service.
Staff are always friendly and helpful! Good chats, awesome knowledge in their departments, and they know who has insider knowledge in other departments!
Nice electrics
Inattentive staff.
V ery helpful
Shelves a little empty
Need work on customer service. Employees stand around the service desk to much. There are a few that are well above average and are excellent. To bad their not all that way. Well stocked.
Best Buy is the new Blockbuster.
Terrible customer service
18. Kelsey’s Neighborhood Guitar Lessons
Address: 6302 Wilkerson St, Fayetteville, AR 72704 , Johnson , Arkansas , United States
Awesome instructor! Definitely one of the best ones in N.W.A.
Steve Kelsey Is a very smart guy ! I learned alot from him about how to run a business. He always told me to dust myself off , to become successful. That was good advice ! All because of him ! I am a successful business person now ! Thank You ! God Bless You ! If I ever decide to do a lesson every once in a while I will let you know asap so you can plan it out .
19. North Arkansas Symphony
Address: 605 W Dickson St, Fayetteville, AR 72701 , Johnson , Arkansas , United States
