My son has learned a great deal about music theory during his 1st year of lessons. I was worried that he was too rambunctious for piano lessons, but Lalette is an expert at channeling all that energy into music and learning. She is incredibly patient and an excellent teacher. Highly recommend.
Lalette is wonderful with kids. She builds a relationship with them while teaching music playfully and building on their personal interests and tastes! She is also a talented musician in her own right!
2. Soaring Eagle
Address: 53 Main St, Ketchikan, AK 99901 , Ketchikan Gateway Borough , Alaska , United States
Have loved them ever since I went in the store in 2013. Their jewelry is so different than anything here in
Town. We bought our wedding rings there. Had some problems with it. They replaced it with any
Ring I wanted. Nothing but great & amazing people & service.
Great place and people with one of a kind jewelry
Fantastic and diverse selection of quality Alaskan and first nations products. Interesting staff that spent 45 minutes just chatting. They have delivered oversized items to such locations as Pensacola, Florida and New Orleans themselves rather than common carrier. I think they turn these trips into a holiday
Kenneth james lee Smith has active warrants in Hawaii I as well as no license for assault on a official domestic violence and is currently thought to be traveling with the owner Rob and Chad unlicensed he’was just released for a second domestic violence charge of a second victim highly dangerous contact police if spotted
Cool and nice
After walking from the ship to town wandering around, I needed a place to sit, then I noticed beautiful carved seats in front of Soaring Eagle. After a few mins I decided to walk in and goodness they have such interesting things here, the art and hand work of most of the items in the store are absolutely amazing. I treated it more of like a museum rather than a store. LOL
Goodness, an arm and a leg for some of these items. Missing a star, after reading many reviews, their business practice seems pretty shadyyy!
STAY AWAY FROM THIS STORE!!
We purchased an expensive wood carving that they agreed to ship to our home address. Not only did they not ship it, they won’t even respond to our phone calls.SCAM!! Save your money. Look at the dates on the favorable reviews. Most of them are years old.
This store refuses to replace an item my mother bought and has lied to her about replacing it multiple times. My parents visited the store off of a cruise ship in May 2018. She purchased a cane with a ram head carved onto the handle for $75, left the store, and returned to the cruise ship. While using the cane that same evening on the cruise ship, it snapped in half while she was walking. Disappointed and hoping to get a replacement, she called the store from Juneau the next day. They said “this never happens” and “please send us a picture.” Since my mother couldn’t use her phone on the ship, she sent the picture of the broken cane 2 weeks later. The customer service representative confirmed receipt of the picture of the ram cane, and sent my mother pictures of potential replacements, none of which were the ram cane she wanted and had purchased. She continued to email and call requesting that the store send her a replacement ram cane. Finally after about 5 conversations with the same female customer service representative, they told my mother they were sending a bear cane to replace the ram cane that broke. It never arrived. After calling one last time and speaking to the same woman to let them know she never received the replacement, she confirmed again that “it was in the mail.” This was mid-August. Nothing has arrived.
Beware poor quality products and poor customer service. My mother is too nice of a person to write this review so I gladly did it for her
BEWARE- I have tried to contact this company by phone, email and through their Facebook page in relation to a large expensive piece of art purchased in August 2022 which has not been delivered. Dealt with Chad and Sal and they have failed to contact me. No answer from phone. Buyer beware.
3. Walmart
Address: 4230 Don King Rd, Ketchikan, AK 99901 , Ketchikan Gateway Borough , Alaska , United States
Another Walmart–though smaller than most– with a lot of stuff you need and a bunch you don’t need but put in your cart anyway! I’ll be back!
Usually have what I needed and more. Always come out with more than I went in for, though. Lol.
Friendly staff. Clean and well stocked store.
Great shopping for gifts
Small and has everything you need. Not many varieties available then to this walmart has good stuff. Staff here are friendly. This place has stuffs according the Alaskan style. Most of the shelfs were empty. Overall good.
Small store, poor selection..friendly staff though
Pretty basic but does have a great ALASKA section
I’m from Washington. And well your Walmart sucks!
I was looking for a suitcase.
There was one (One!) piece of it off required size and terrible quality.
Wasted time.
They NEVER have anything I need in stock it’s annoying
4. Maiden Voyage
Address: 706 Water St, Ketchikan, AK 99901 , Ketchikan Gateway Borough , Alaska , United States
The Staff are so great at this little Thrift Shop. It is small but a little gold nugget.
Wonderful thrift store with lots of goodies and hidden gems. Worth a short walk from the cruise ship terminal or take the free shuttle bus which drops you off near the store.
Nice people there, very helpful with clothing. In fair prices!
The people are friendly
A good place to come periodically to find furniture and other great random larger items. Got a fish tank and new waffle iron here too. They have various great sales on their items on different days too.
Prices marked are not consistant; two things identical one marked .49 and other marked1.00.
I hate this kind of thing.
Books over priced
8. Rendezvous Thrift Store
Address: 2711 Tongass Ave, Ketchikan, AK 99901 , Ketchikan Gateway Borough , Alaska , United States
Ahi que apoyar a la gente mayor y señors todos ellos dieron su esfuerzo y merecen esas donaciones que damos los extranjeros en especial los mexicanos que venimos a trabajar a Ketchikan alaska y los trabajadores que donan su tiempo y lo hacen gratis también merecen un gran reconocimiento de parte de la comunidad de ALASKA la tienda mis felicitaciones.
Love this place best place in town for everything
cheap
I always find treasure there!
They were very nice.and see there hiring. Putting my AP in again tomorrow. I would enjoy being on there team
They usually are pretty handy when finding gently used items, or rare finds. The store is not as organized as it used to be,but still has plenty to offer.
Extremely rude staff, non transparent pricing, when attempts at negotiation are made they act hostile.
9. Pilothouse Coffee
Address: 2106 Tongass Ave, Ketchikan, AK 99901 , Ketchikan Gateway Borough , Alaska , United States
Best coffee in Ketchikan! The food too! Give the barista Kaila a raise! Love this place
I would die for this coffee house :’) The women who work here are so sweet and kind. the house drip is AMAZING let me tell you & the matcha is so so delicious! The Monte is a waffle with ham and swiss in it (like a sandwich) and it was delicious, i’ve never had something like that from a coffee place, very cute idea. My boyfriend got a caramel frappe which he enjoyed too! If i lived in Ketchikan i’d come here everyday ☕️ calm place with lots of seating
Best coffee in Ketchikan! The baristas are super friendly too.
Great place to stop in for coffee if you don’t want to deal with downtown coffee. Also a nice place to sit and work since they have wifi.
I gave 4 stars, not because it’s fine dining (it isn’t), but rather because it is something Ketchikan has needed for a long time. It is a cozy place where you can sit, get on the wifi, order espresso, have a bite to eat, and relax.
Good coffee
While it’s fun going to community meet ups here, outside of that the chick that works mornings isn’t very friendly or welcoming… definitely not going out of my way to spend money here anymore. I’d recommend b&d or local grounds if you want more friendly interaction to start your day.
CLOSED DOWN
We walked 30 min based on a recommendation for this place, and everything online says it’s open. We got here and it’s closed down. No signs, no notice, no reason. It’s noon on a Thursday. So we wrote into Google and took photos to let them know this has closed. We’re bummed. I wonder if they changed locations? Either way… would have like to have tried when they were open.
10. Alaska Crêpe Co
Address: 625 Mission St, Ketchikan, AK 99901 , Ketchikan Gateway Borough , Alaska , United States
Gluten free crepes… We ended up eating 2.5 crepes each… Just saying…
Dietary restrictions: Dairy free and gluten free was easy here!
Everything about this place is amazing!! We tried the S’more’s, cinnamon toast, Southwest and Steak and Eggs crepes and they were all 100/10! Can’t recommend this place enough.
It was a happy surprise to find a delicious Gluten Free menu!
Must stopp.
Was a little disappointed after hearing good things about this place. We ordered the Veggie Lover’s and Blueberry Cream crepes. Both were soggy rather than crispy and leaking liquid from the sauces everywhere. Taste was okay/good but did not like how messy and soft it was.
Oh we really enjoyed this place. My sister and I were 2 kids 12 and 8.
They absolutely loved the crepes. And I enjoyed the bites I stole from them
$32.00 for two drinks of pop and two napkin sized crepes. My wife had to spit part of hers out. DO NOT GO HERE RIP OFF REALLY.
We didn’t care too much for the monty carlo or the apple crisp the apples wasn’t cooked and it was dry no sauce also the monty carlo wasn’t very good
My husband and I went to the restaurant this morning at 9:00ish for the first time. There were three peoplhe behind the counter and not many patrons. The young woman at the register was very friendly. However, when my husband asked for a fork the older worker snapped at him and said, “I only have two hands, sir!” She gave him forks then muttered something under her breath that other patrons heard. We visit Ketchikan every year and will never eat there again.
11. Ward Cove Cruise Ship Pier
Address: 7691 N Tongass Hwy, Ketchikan, AK 99901 , Ketchikan Gateway Borough , Alaska , United States
Peaceful and nice it it has a nice place to shop at
Remarkably efficient service, plenty of people to help when needed
Great space to find some last minute knick knacks.
Note! There is a public bus that drives to downtown for free… Just like the cruise shuttle. So take advantage of the shuttle line is too long.
We miss the beautiful view of the city as we come in to port and really miss being dropped off in town but Ward Cove is ok. There’s restrooms, a restaurant (kind of) and shopping with no rhyme or reason so you need to really walk around alot to see everything.
Since they moved the port to this place anything else is a 20 minute drive
Great shops in the old mill warehouse. The only downfall is you have to take a bus to anywhere you want to go and the buses are not very reliable
Lame. The lazy people here wouldn’t run the shuttle to town even though it’s not even 10am and our boat doesn’t leave for three hours. Kind of defeats the point of NCL even coming here.
Dirty and not much here. I appreciate the shops that are there but HATE being so far from the other cruise docks. It really hurts the experience of getting here and being here.
Tourist trap shopping. Dirty industrial reclamation. Maybe it’s on the rise? Gets the job done, but I wished our ship docked in the city rather than a 20 minute bus ride away.
12. Family Air Tours & Hook Up Fly Shop
Address: Tongass National Forest, 1621 Tongass Ave, Ketchikan, AK 99901 , Ketchikan Gateway Borough , Alaska , United States
My family had a great flight with Captain Dave. He was very entertaining, personable, and knowledgeable. The flight was gorgeous and he was a very skilled pilot. Wouldn’t hesitate to go with them again.
Dave is a highly experienced pilot with a good running floatplane. Kendra was great getting us on the schedule on short notice. Would highly recommend this company!
Absolutely amazing! Julie and all of the staff were terrific. Highly recommend for all folks coming in on cruise!
Left us waiting until the last minute (instead of at least shooting us an email) to cancel due to supposedly bad weather while the other operators were flying.
Great thanks to Misty Fjords Air for helping us out instantly and giving us three spots on their next available flight while the guy from family air tour just shrugged and said “you’ll get a full refund” when we asked him for an alternative tour or idea as to what to do instead of the flight. This seemed to be a reoccurring issue as the guys working for the other operators asked us “you were booked with family air, weren’t you?” When we came inside the visitor center to find a new tour.
All in all I recommend you stay away from this company if you want a reliable partner, especially when you’re on a cruise ship and only have a few hours in Ketchikan.
ETA: thank your for your quick reply. I would like to set straight that I did in fact provide all the contact information at the time of booking which was back in may and have received both a booking confirmation and the voucher for this tour via email. Also while I fully understand that the companies sometimes have to cancel flights due to inclement weather we had an amazing experience with misty fjords air and saw plenty of other planes around while we were in the air.
13. Soho Coho
Address: 5 Creek St, Ketchikan, AK 99901 , Ketchikan Gateway Borough , Alaska , United States
For me a visit home to Ketchikan isn’t complete with a stop in to Soho Coho.
A store that everybody that comes to Ketchikan needs to visit very helpful and courteous to their customers.
Amazing
The shirts are so amazing! Ih it’s a cute little shop, right on the creek street. If your looking for a great gift for that special someone, this is your place.
Great place to get something authentic Alaskan from a local artist.
Very artsy shop
Very popular tourist attraction, great locally made pictures, drawings and gifts. Very friendly staff.
I was insulted because i was assault victim who cant wear a mask because it triggers my PTSD of being duct taped. The lady in said get out we have a high level right now. Very inconsiderate people and said hurtful remarks about asians. For shame. Disregards these other reviews. They are old or fake acounts for my sake if you care about victims of assault. I cant say the r word because of the terms of service. Thank you for understanding
14. 49’Er Bar & Liquor Store
Address: 1010 Water St, Ketchikan, AK 99901 , Ketchikan Gateway Borough , Alaska , United States
Great if your on a cruise come here get your gift shopping done then come here awesome and you can get your drink on I did lol
Large selection of beverages, and bartenders are awesome!
Heather makes a great Bloody Mary, fun pool table and inexpensive cigarettes. My personal favorite!
Beer was cold, got to talk to a pretty girl so that visit gets a thumbs up.
Great bar for good company.
Great place get a beer
Ok
“Either lost or had a phone swiped here. It’s been a week and no one answers the phone. No chance to leave a voicemail. No communication unless you are physically at the bar.”
So the above was my original comment and someone representing the owner immediately responds with: “Swing buy we’ll see what we can do to find the phone you lost”. Its like the complaint wasn’t read or was just being mocked .. To the person who responded .. Ketchikan is a cruise port. Your bar obviously receives a lot of business from patrons who do not live or work in Ketchikan and if my complaint is that you have to physically be at the bar to reach someone, it means “swinging by” is not convenient or not an option. How does someone communicate with the bar without swinging by as it seems no one answers a phone, there is no voicemail that picks up, and no email address to be found. The phone has been disabled because someone tried several times to open it unsuccessfully. Should people avoid this bar if they are from out of town?
This is a dangerous place. Don’t go here. Only went there once and I’ll never go there again. The bartenders got really drunk and chased me and my friend down the street trying to physically assault us. We ran away. Like only in ketchikan do the bartenders get belligerently drunk and chase people down the street. Literally we were over at the waterfront and were waking to catch a cab, minding our own business, until the bar tenders started yelling at us and trying to physically fight as we ran away. I have videos.
15. McDonald’s
Address: 2417 Tongass Ave, Ketchikan, AK 99901 , Ketchikan Gateway Borough , Alaska , United States
Service was fast and all items were correct and well made.
When you go to McDonald’s you really don’t go for the gourmet food. You go for the fast turn around on your order and the cheap price! Here at the Ketchikan McDonald’s though, it was so much more. The great service, the clean restaurant and not a huge crowd. It was nice and helped us get a quick bite away from all of the tourist activity. Thanks for being a solid find in an area predominantly serving seafood. My teenager appreciated you!!
McDonald’s is one fast food place that has lasted in our small town. The reason is that they have kept up there standards and I really appreciate that they do.
Not bad at all, the food is always hot and arrives quickly and in a timely manner. The crew are polite and almost always get your order right.
Very clean and friendly
Great app super deals
WORST MCDONALD’S EVER! EVERY SINGLE TIME WE GO, THEY MESS UP OUR ORDER, THIS TIME THEY WERE IN THE BACK LAUGHING ABOUT IT! SO UNPROFESSIONAL!
Tuesday July 23rd. Mid day around 1:30 p.m. my significant other and I decided to go to McDonalds for a late lunch, as we were busy running errands in town. The drive through was nearly empty but we decided to go inside to avoid our order being made incorrectly and us not knowing until we got home across town. I ordered the same thing that I always order, McChicken sandwich, plain, add cheese, add bacon. I double checked my order with the teller prior to paying and having her enter the order. When I received my sandwiches I checked to make sure that they were made correctly, as I knew the chances of that being the case! There were 2 tomatoes on each sandwich that had just the ends cut off. McChicken sandwiches dont come with tomatoes on them, and I didnt order tomatoes!!!!!! It was brought to the attention of the manager at which time she promptly addressed the issue with the 2 people making sandwiches. These employees laughed in her face and then ignored what she was saying. The manager told them that it wasnt funny, and to make them proper. They continued to laugh at her, while incorrectly making 2 new sandwiches. THE MANAGER handed me the sandwiches without verifying that they were made properly. I opened the first sandwich and it had no bacon! Neither did the second sandwich!! Now we are at 4 wated sandwiches to get my 2 sandwiches made properly. At this time the manager offered us our money back, and free “desert” whatever that means!?!? I refused the money back and the free desert, I just wanted what I ordered and payed for! This was done intentionally and I feel that the 2 people who dont want to do their jobs properly should be removed from this establishment! I honestly felt bad for the manager even though she was clearly unqualified to be managing a fast food establishment! I would go literally anywhere else if you are hungry! You dont have to take my word for it, look at literally any other review, they are all bad! Their Facebook page reviews are a lot worse than here in Google. I will be leaving a review there next!
Its McDonalds. P fast one tho
16. Sourdough Cocktail Bar
Address: 301 Front St, Ketchikan, AK 99901 , Ketchikan Gateway Borough , Alaska , United States
I recently visited a friend who moved to Ketchikan. The Sourdough bar was my favorite place I visited ! The staff are fun and make the best bloody Mary’s I’ve had. The regular customers made me smile and feel right at home! They made biscuits and gravy, spiked punch and pastries for anyone coming in on Thanksgiving morning! Love this place, town and sense of community.
Great local atmosphere near cruise ship dock
Authentic fisherman’s bar. Great collection of shipwreck photos.
Service is good price is alright. Music in juke box up to date workers. Are super great people. Pictures are interesting collected over the years of boats run aground or on fire just mishaps that have happened over the years. I Recomend stopping in and taking a look at the photos.
Great little local bar. Good atmosphere and service. But not really service with a smile.
New bartender is a real piece of garbage, otherwise a great place when he’s not working.
No life in the bar
They’re lady bartender was very rude only listened to the Men fighting I don’t even drink & I called the cops & let them know there bartender Favors the Asian group that was there & kicked out the Wrong person …. I also let him I Video the whole thing ….. I also went Live on Facebook & let everyone Know that short White bartender didn’t even listen to him at all …. so Asian run your Bar is how everyone seen it last night on Facebook
17. New York Cafe
Address: 211 Stedman St, Ketchikan, AK 99901 , Ketchikan Gateway Borough , Alaska , United States
Grabbed me a Scrambled Salmon and eggs with cherry tomatoes and soar dough Baggetts to go. Great amount of flavor and just the right portion. Very friendly.
Thank you
Very nice place and atmosphere. Only one waiter so you may wait a bit if busy.
However, the food is fabulous and great view.
Whoa! ⭐⭐⭐⭐⭐ LOVE THIS PLACE! They hands down, have the BEST LONDON FOG I have EVER tasted in my life! Customer service was fast and kind. The bathrooms were clean. Definitely check this place out!
Super tasty salmon breakfast dish. Nice layout and awesome coffee. I’d give it five starts if the price came down a bit.
Great food, Bouillabaisse has miles of depth made with Alaska seafood. Great staff that know the food and beer menu well. The Arroz con pollo was not outstanding, but not bad. The live music was really nice, appropriate for setting.
Flaky and moist – perfectly cooked halibut and fantastic customer service for dinner. The atmosphere was relaxed and the waiter (who may have been the owner/manager) was attentive and friendly. I went back the next morning for coffee to-go and the girl helping me was quite rude, then the coffee was weak. They serve the same fantastic coffee I drink at home but it was watered down. I would go back for dinner but avoid the mornings there.
It was FREEZING!
Poor customer service. Felt very unwelcomed, not sure if we missed a something but staff was very short and felt like we were rushed out. It was not busy at all.
Waited about 45 minutes to be waited on. We were very patient as it was steady, not too crazy though. We were brought water and menus after about 30 minutes, then nothing again until we left 15 minutes later. We gave up and ate popcorn we had bought. Sad to lose that much time we could have spent exploring. Food looked good, albeit pricey.
18. Totem Bar
Address: 314 Front St, Ketchikan, AK 99901 , Ketchikan Gateway Borough , Alaska , United States
Sehr nette Bedienung. Super günstiges Bier. Dazu eine Schüssel Popkorn. Kostenloses Wlan. Pro Gerät ein Kennwort. Wir kamen am Abend wieder und die Bedienung freute sich sogar. Können wir nur empfehlen. Mit späteren Bars waren wir nur enttäuscht. Preislich und wegen der Bedienung.
Friendly local bar. Nice place to stop and have a good beer before getting on the ship.
Pull tabs
I miss my old bartenders
Friendly staff and locals. I was shouted by Rowena, a Totem bar special named Doug’s fart. A drink made of Bailey’s, Kahlua and whisky. Very nice thank you. Appreciated using the wifi too. Toilets could be upgraded but it was clean
Place is full of bums and freeloaders.
Basic dive bar with cheap beer and booze. Its basically a locals pub. Clean and safe.
Becareful your next date might come with a side of the clap
19. Mc Pherson Music
Address: 2400 Tongass Ave, Ketchikan, AK 99901 , Ketchikan Gateway Borough , Alaska , United States
