They have great advice, and amazing adtitude. Theu have camo capos!!!!!!~keelie
Great local guitar store. Eric does a great job running this store.
Great sales,super repair work!
Friendly staff and good service for a small buisness . your go to place if you dont want to drive a 100 miles to Guitar Center store .
The people are nice but the stuff you buy here is garbage.
I went in yesterday and asked about a Gretch open back banjo on the back wall that didn’t have a price tag. The reply I got from the bearded gent behind the counter was ” I don’t know, probably $300 or something”, and then he walked away like I didn’t exist. The vibe I got from him was “I dont want to help you. I won’t help you”. I buy a LOT of instruments and spend thousands of dollars per year on all sorts of music equipment, but this store has shown me that they don’t want my business and they aren’t interested in having any sort of customer care. I didn’t want to go to Guitar Center anymore, I would like to buy from a local store, but Guitars and More has discouraged me from doing any business with them. My advice to other customers is to go elsewhere. They don’t want your business and they don’t deserve your business.
5. BosInControl MAFIA
Address: 9218 Bradford Trafford Rd, Pinson, AL 35126 , Kimberly , Alabama , United States
Fred Dove does a fantastic job. I have used him for several years to maintain the Roland RD-700s and RD-700xs’s in the keyboard lab at Hoover High School.
The best Organ repair guy in the business, professional, knowledgeable, personable, God fearing man. Mr Fred Dove is your go-to man. He comes highly recommended!
Great place to get your organ fixed
They are going out of business
7. Kimberly
Address: Alabama , Kimberly , Alabama , United States
I love this store. It’s local, family owned, and they’re good at what they do.
Very friendly staff and excellent customer service.
My guitar setup exceeded my expectations and she plays better than ever. He does amazing work, and prices are very affordable!
Good turn-around as well. Overall, a very good experience!
Excellent service and great selection of instruments.
Nice people. Nice selection of guitars and gear. They have a lot of strings to choose from.
Great people and fair prices. Support your local music store!
Have a decent variety of all different kinds of cords and instruments and the guitars rule great prices too. And the lady in there is always super sweet
I bought a guitar for $2,875 from this shop online and they listed it as mint condition. I had to take it to a local luthier to have the frets polished because they were so dirty the guitar was unplayable. The shop refused to even split the cost ($50), wow! Incredible.
WAS our trusted source for guitars and gear.
Took in a Seagull acoustic to have the battery and strings replaced at the end of December 2020(only having someone else do it because of the value of the guitar).
The battery went dead MUCH faster than normal (usually takes 6 months). We are very aware that leavi g guitars plugged in drai s the battery. That was NOT the case here. We took it out and found they had installed a promotional Progressive Insurance smoke detector battery in it. Instead of what we are used to getting, Energizer or Duracell. I called and was told that we should have told them we wanted a better battery. It cost us more than $30 for the strings and a battery replacement. No offer to replace it. The lady said they just use whatever is “handy”. I don’t pay for what’s handy. So much for being Pro’s. If the lady had simply apologized, that would have been the end of it. I wasn’t looking for anything other than to let them know that a substandard battery had been installed. When we brought it in initially, we asked for the strings to be changed and the battery replaced. No one told us at that time that we weren’t being charged for the battery, just that what we asked for was $30, if I had been advised of that I would have either asked for a better battery or brought my own. I hung up when her tone told me how disgusted she was that I called with a problem. As for my other reviews of other businesses you mentioned, I review honestly and fairly. If you notice, I have many very positive reviews of several companies in the area. I managed customer service depts with 4 Fortune 500 Companies in my career. Again, I wasn’t asking for anything except courtesy, which was unfortunately lacking. The lady I spoke with had a “how dare you complain” kind of attitude. (modified for clarity based on the reply from the company)
Accused me of taking out a screw, when all I asked was for the value of what it would cost to fix that. I fixed it myself 16$ out of my own pocket for a new screw, set of strings, and labor on my workbench at home. I thought about going to small claims court, for not selling me a guitar in the condition they claimed on reverb. I’d been looking for this guitar for a while, I didn’t want to just return it. I just wanted it in the condition that I saw it in and felt insulted when they instantly made me out to be at fault even after sending pictures moments after receiving it from UPS and to top it off I even have video of when I first opened it on the CCTV at work. Overall poor online experience.
10. Art’s Music Shop, Inc
Address: 4647 US-280, Birmingham, AL 35242 , Kimberly , Alabama , United States
Art’s is a lovely music store with a huge selection, and everything they had in stock was very high quality! Jay, Taylor, and Stan were very helpful and very hospitable; the atmosphere was friendly and welcoming!
Super helpful!! I needed some help with the pegs on my violin. Not only did they fix the pegs, they also tuned it for me, got a better fit for my chin rest, and helped me find a neck rest for around $20. Definitely going back here if I need anything else!!
The folks at Art’s are top notch people who were incredibly helpful and most importantly, expressed themselves to be true enthusiasts of music themselves. They may be “salesmen”, but they came off more as highly knowledgeable fellow shoppers that had very straightforward and non-salesy opinions of the Breedlove acoustics and G&L electrics I was looking into. I had a really fun time trying out at least 10 different guitars in a relaxed but helpful atmosphere. Importantly, every guitar they had on the wall was expertly setup with appropriately filed nuts, adjusted saddles, and perfect relief on the necks. The Breedlove Organic Series Concerto I purchased was legitimately came as perfectly setup as you can get right off the display wall. I just with they had a store in my hometown of New Orleans, LA.
changed to 4 stars because service isn’t as good as it used to be. It is now only ok. Was also very expensive.
This is an excellent music shop with any kind of music instrument or sheet music you might be looking for – whether student model or professional level instrument they have it. Recommended
I called and they didnt answear
This place is a joke. I called and asked about a mellophone and was told that they had several from me to choose from. I get there and they had one that was new and one from the 70’s they tried sell me. I will stay with Bailey Brothers.
High pressure sales tactics on major purchases. Uncomfortable atmosphere throughout the store, once you state that you might not be purchasing item that day you might as well be dead to them. Stuck up to say the least. Support other businesses if at all possible.
If you want to resell any instrument that you previously bought from this company, don’t do it. Don’t waste your time. You will not be offered anything close to what the store sold the instrument to you before.
11. Highland Music
Address: 3000 Clairmont Ave, Birmingham, AL 35205 , Kimberly , Alabama , United States
I love Highland Music. Have only had the greatest service and merchandise, consistently, the whole 15 yrs of being a HM customer! Guitar lessons were one on one with a very attentive guitar instructor. 5-Stars!
Always great… knowledgeable associates, the best musicians friendly music store and the best prices..
Great selection!!!!!
Great selection of vintage guitars and amplifiers. New equipment also.
Gotta catch the right people in.. but good little music store..
Staff very knowledgeable. Looking forward to going back Monday to see if I can trade my mandolin for an acoustic electric guitar I’ve been looking for.
Won’t ever visit again! No greetings, no nothing. I was in the store about ten minutes and no one ever acknowledge it. I was referred to this place by the guy in Homewood music shop but he could’ve saved the breath he use cause nothing was worth driving to this store for!!
About what you’d expect. Pretentious, unhelpful, and offended that you’d dare shop in their overpriced thrift store. But they’ve been in business forever and they ain’t changing.
Tried to get my guitars worked on here multiple times. First time was an 8 string, guy said “I don’t like black guitars they scratch too easily” and then rubbed a cloth with steel wool fibers over it and scratched the guitar. GEE I wonder why! Had a pickup swap done on another guitar, put a scratch on it that went through the paint. Not only that, but he took it upon himself to do a full “set up” when I did not ask him to now I have buzz everywhere and it plays worse than it did before, then charged me for it. Oh and the pickups are also out of phase. Sorry, but that’s it. No more chances. Goodbye.
12. Bailey Brothers Music Company
Address: 4673 US-280 Suite # 7, Birmingham, AL 35242 , Kimberly , Alabama , United States
Excellent customer service. I worked with Gibson over six months in trying to find a warranty replacement, and within a week of Gibson enlisting Bailey Brothers to help they had my issue resolved. Bailey Brothers had a great selection of awesome guitars and were very helpful in picking out the right one. I will definitely take a look here the next time I’m ready for a new Gibson.
I was driving back to Franklin Tn today from Ga and stopped in the shop.
Everyone was extremely kind and the store looked great!
I was super impressed with John in the electric room. Not only did they stock the “must have pedals” they also had pedals that help players find and define their individual sound.
John had a thorough knowledge of all the gear in the room. I highly recommend the shop!!
Dave
Very friendly and knowledgeable staff.
Good service. Knowledgeable staff. Wish there was one closer to us!
It was my first time in the store and I had an excellent experience. David was very helpful and friendly as well as the other staff present. The online site lacks a lot of the guitars they have in stock because they get new guitars a lot so I would advise actually going into the store to see their wide selection.
Great customer service. Great selection. However, I was NOT thrilled to see their logo custom printed onto the snare head I bought. Would have received 5 stars if not for that. Going to remove it with some acetone.
Don’t answer the phone
Recently brought a used instrument to these guys to be cleaned and conditioned. They charged $230 and I’m not really sure what they did beyond $40 worth of repairing. I even priced the individual parts myself and they cost a total of $23. The instrument was very dirty and they didn’t even do a good or complete job of wiping it down. We didn’t get any paperwork explicitly stating what they were going to do so we can’t really argue the point. The inside of the instrument wasn’t even touched during cleaning because there is obvious dust and grime that was there when we gave it to these guys.
We also bought a mouthpiece for the instrument, I previously priced it at $10 online and it was $35 at this place. An outrageous markup.
All of this was after agreeing to a monthly payment for an instrument only to be informed the day before it was needed that they didn’t have any in stock so we had to scramble to find a different option. Because of this, they also didn’t send us a cleaning kit for the instrument that had been fully paid for.
I will be looking for another place for any other instrument needs.
I explained to them thoroughly what I needed and they sold me the opposite! It all about sells and f**k the customers needs! Stay away from the southside location!
Never been there but bought a superb concertina from him 10 years ago.
Great inventory and reasonable prices, and the shop is run by friendly and knowledgeable staff. Found a hidden gem of a guitar while I was there with my dad and love it very much!
Professional musicians Innova quality
Friendly atmosphere and lots of instruments.
Good product, Good service.
I’ve never dealt with someone so rude over the phone. The owner tried to guilt me with sarcasm and acted like victim when I questioned a price. Full story: I asked to order a cello string. All was going well (owner answered questions about speed of shipping and availability of the string), but then he quoted a price ($81) that was far above what other shops charge. I said respectfully that “I’ve purchased the string for $45 at other walk-in shops” and he became sarcastic and argumentative with me, claiming he was “holding my hand” through the process, and said “Well, I have to pay $35 for this string so what do YOU think is fair for ME to make? $15? What is 35 + 15, huh? Ohhh, maybe $50 is more than you can afford?” A simple, “well this is my price” would have been fine as a response from him, but I felt disrespected so I hung up and decided I’m never going to spend a dime Homewood Musical Instrument Co. I advise everyone else to steer clear of this shop and the guy who owns it.
15. RMM Productions
Address: 4294 Hathaway Ln, Mt Olive, AL 35117 , Kimberly , Alabama , United States
Has variety of instruments and types of music. Carrie is a bubbly personality there
Good site
Eeeeh
this place is burnt!
I felt watched and rushed.Two women were working there that day, one was very friendly. I did not feel comfortable asking questions and also it was so hot in there.
The people are not friendly, the merchandise is overpriced, some equipment is not even new (and it is damaged) although they don’t disclose that information, and getting around in a wheelchair is next to impossible. The lady at the register didn’t know anything about the equipment. It is definitely worth the drive to go somewhere else.
17. Sharon Powers: Harp of Birmingham
Address: 2727 New Castle Rd, Birmingham, AL 35217 , Kimberly , Alabama , United States
I’ve been part of this store for years. Even used to teach there. Herb the Conquerer is a wonder. He has resolve. And staying power, collects a fine selection of instruments to match all pocketbooks.
Great help
I’ve been going to see Herb at Fretted Instruments for the past 33 years. Simply put 33 years should tell you something. Herb is straight froward, honest, great banjo player and an all around great human begin. There is absolutely no other shop that comes close to what Herb has to offer. Go there, sit down, chat and pick and grin for a bit. You’ll become part of a family of musicians.
