Lochmoor Waterway Estates: Overview of the top 20 music shops

I’ve brought my Alexander 103 French horn to Cadence several times for cleaning and repair. Always very thorough and a quick turn around too! Everyone is also very friendly and knowledgeable.

Very kind and helpful people also had the saxophone I was looking for and purchased.

Just had my instrument overhauled and and it’s better than new and a pleasure to play again.

I will say they have made an extrodianary effort to correct the issues we had. They have a fair rent to own program. The only reason I am rating 4 stars is because it did take some time. Overall make sure you are very clear what you want and what you will get

I broke a clarinet and without a problem the next day Cadence Music picked it up and fixed it very fast about 4 days and while it was being fixed I got a loner…GREAT EXPERIENCE

They had what we were looking for and easy parking. I found the customer service average; clerks on duty seemed less than motivated to help.

I had my oboe fixed there about a month ago and when I got it back it was still broken and it cost $150 originally for them to do nothing to it, but on the bright side they polished the keys so then it made it look like they actually fixed my instrument

Be Very careful with this company. They charged me for a Rental on a snare drum that i never saw or even asked for. They said they delivered the drum to a Middle school for my son and the school knew nothing about a drum. Cadence then sent me to collections for $800.00, I found out about the drum from the collection company. FRAUD

The owner is extremely rude and the employees are incompetent. I usually go to Mostly Music in North Fort Myers because the owner is nicer and knowledgeable about all instruments. he is not just out to make a quick buck by ripping off students. I am going to try First note in the Cape next because I heard, from a music teacher, they are less expensive and more honest than Cadence.

Amazing customer service. I have now purchased a guitar and amp from this company. They always answer the phone and any question I may have about whatever product I am thinking about getting. They also ship out the very same day. All of that is great and would land this store a solid 5 star review…. But it gets better. On the guitar I purchased one of the tuners was slightly bent, nothing major but still a small issue. I contacted the store about this and there were no questions just solutions. They didn’t give me a run around or a hard time they immediately offered ways to fix it. I went with the simplest solution and less than a week later I had a brand new tuner straight from Ibanez. If you are in Florida or anywhere in the United States, this is the music store to get your gear from.

They are the best. I will be ordering all my strings and picks from them. They back up their products 100%. Best customer service period! Check out the awesome selection on the website….Stedman Gram certified!!!!!

The staff is friendly, knowledgeable, and helpful. Their ukulele selection cannot be matched period.

Not open

Very overpriced, better off going to Guitar Center in Fort Myers. 🙁

Completely trash, walked in looking for the Kanye West The College Dropout on vinyl, would’ve thought Total Music Source would have it, WRONG. Not only did they not have it, but an associate, I think his name was Paul, told me “Why would you ever listen to Kanye West, who ever listens to them doesn’t know music.” Terrible customer service!!

It was good

Best sound stage lighting company ever Great to work with

We have been doing business with Tech-Tronics for 10 years. One of the best companies in the area. They can handle national act concerts down to weddings and small party’s. I recently attended a huge conference and they had some amazing video wall/screens setup with crystal clear sound lighting to go with the presentation. The equipment we rent is always clean, organized and ready to go. The staff is always helpful and will do anything to make your event top notch. I highly recommend them!

So far so good

Very good services

This business it’s been here for years. It’s a good option if you need some party equipment rental.

One stop for amp or guitar repairs.

Adrian was very helpful and kind, and not to mention quite handsome

Love this place, staff is knowledgeable and has a ton of experience!! If they don’t have it they will order it and they give the best lessons in town.

Best prices and service in all of SW Florida

Decades old institution in SWFL. Quality teaching for various musical paths and a modest store with competitive pricing. Fun laid back cafe with live music rounds out the experience of this gem in cape coral!

I couldn’t believe the horrific experience my family had at this place would not recommend. Terrible management and employees. One of employees called my mom a racial slur and everyone just laughed when she asked for a manager. They also made fun of her vehicle to her face . All of this unprovoked, It’s sad what kind of people still can run a business. If you are a p.o.c don’t step foot here .

Instructor was playing on his phone while my son was in his lesson and the front desk is rude and incompetent.

At first I thought it was a decent little store. It does not have much of a selection, but it had guitar strings, which is what I needed at the time… then I tried talking to the sales person. He wasn’t much help, and seemed like he had better things to do.

It got worse when I was talking with the owner. I was trying to make small talk with him, but he was a bit standoffish. He Became rude when I was telling him that it was an interesting little place, but I’d come back I like it. After that he acted like I should just buy the strings and get out… which is what I did.

After that experience I have decided that I will not be buying anything from them.

El sueño de los músicos, maravilloso

Always have a good experience at this shop. Mr. Cooper is a good soul. Always helpful and very knowledgeable.

Heaven in earth for musicians

Slow service.

Bought a new amp!!! Love it!!!!

Knowledgeable people.

Nice stock….lousy customer service. Went there to look at and purchase one of their Martin guitars but couldn’t get one to unlock it. So we left and won’t go back.

So sad,I used to be a customer for many years until today.They sent me a damaged product two times,I had to drive long way to return it to the store first time, I asked 10 %discount instead driving second time , they refused.So I returned it and I will never be back. They don’t care about customers,products came in bad condition.

Incredible under staffed and bad management , that is if there is a manager, nobody can check you out is an 45 minutes deal to buy a set of wires

Great prices and service!

Nice store and people! Lots of gear you might need soon!

Stopped in to check out this Cool Guitar Shop after visiting the Shell Factory just down the road. They have a great Upper-Mid priced selection of Guitars and Basses to choose from. Not too expensive and didn’t see any junk either. Staff was well versed and instructive too!

I went in looking for a guitar. They seem to do most of their business on repair, not sales. They have a couple dozen acoustic guitars of lower quality. Some looked used but were not labeled that way. Guy behind the counter never really took any interest in helping.

Great customer service

I love this place! Always willing to give me a good deal. They have everything! A great experience.

Went to this place to get Locking tuners and the more I talk the higher the price went seem like they’re just out to get money not to really want to help people I would suggest guitar center or any other place other than Wd guitar The employees are very rude and not very helpful in fact I almost got into a Physical fight with the one overweight guy that works there I would never go back there not in 1 million years

I ordered two left-handed cream pick guards and one left-handed gold pick guard and got three right-handed pick guards

I purchased a WD Music Products bridge for my Gibson SG. The product as faulty from the manufacturer. It was loose fitting, the screws for the plate were stripped and so tightly put in they could not be removed, and the holes for those screws were not milled deep enough so the plate rattled even after installation. I called WD Music Products to try to discuss a solution and their accountant answered the phone and after I explained the problem she told me there was nothing they could do to help and when I asked to speak to someone else there she refused and then hung up on me. This was a terrible experience and they stole my money and left me with a piece of junk

Very friendly helpful staff.

Outstanding I love this place

Great for guitar repairs

It’s small…nice place to start.

Great place. Parking sucks on Thursday

This is a cool local guitar shop I found on vacation. It is small on square footage, but big on selection. Very reasonably priced and brilliantly displayed. Lots of beautiful instruments and supplies. Definitely worth a stop in, if you’re a guitarist.

Buyer beware: Multiple times I’ve brought shiney new guitars in for minor repairs or upgrades. EVERY time the guitar was returned with scratches and dings that were inflicted while in this shop. The guy who is always behind the counter acts like he’s doing you a favor by saying Hello, never mind delivering a good customer experience. What a terrible shop!!

So I’m on the ‘net’ looking for Grover machine heads… Well, I found the most expensive ones here!! Now I know everyone likes to make a buck and have a profitable business, and I certainly don’t have a problem with that! But the prices here are $20.00 or more a set than say Stewmac or other on-line retailers. And no…. WD Music price doesn’t include “free” shipping! So my take on WD Music? What a joke, take your business elsewhere and save a few hard earned dollars in the process! These guys must think musicians are either ignorant, foolish, or have plenty of disposable income! Obviously there are better and more affordable options and choices that WD Music!

“The WORST customer experience” ever, from GUITAR TECH. I was excited to go to this Local Shop for sometime now. Not because of a referral but because I’ve been seeing it everyday along my drive to work. Due to the shops inconvenient hours M-F 10am-5pm ONLY, I have not been able to get there until today. Keep in mind I have $1200+ ready to spend on new equipment. I was also looking to get some work done on my Fender p-bass. Tech came out after being asked by front counter, immediately with an attitude, “what do you want?” I explained that I was not completely excited about the big chain stores and I wanted to use a local business. I explained that I would like my instrument looked at, that I had some concerns. He explained that I could leave it, and that would have been fine by me, however I just had a quick question. It was just a quick glance that would say if it were obvious if the neck was twisted. Then he proceeded to tell me to “leave it or go..” I was floored by his continued rudeness. I told him leaving it was fine but I just have a couple questions. He again rudely said “leave it or go..”. So I told him I was very disappointed that I was looking for someone I could trust and buy from going forward. I closed my case up, and proceeded to work towards leaving. I accidentally knock some business cards off the counter, then immediately went to bend doqn to pick them up, but before I could he swore at me basic saying “look at the f#@$ing mess you made. That is when I said fine you pick it up then, and started walking towards the door at which point he continued tobswore and say “get the f@#$ out of the store practically chasing me. I had no intention of want or ever wanting anything from that shop again. I don’t normally write reviews but this needed to be share to protect others from a rude and poorly run business…. Look elsewhere, I will. If anybody knows of a great shop that I can trust and spend my money at, please let me know.

Thanks,
Jerry

It was a great experience, again. Bought a used piano 7 years ago from Jay & Kay’s, and am trading it in for a new model. We got an excellent value for the trade, and paid a very reasonable price for the new digital piano. Thank you, Jay & Kay!

Diane & Rosa make me smile everytime. Thankful for them

Responded quickly to questions about piano pitch by coming to the house and resolving the issue. These owners stand by their products! Personalized touch!

Friendly and knowledgeable … good experience!

This is more of a music school than a music store if that makes sense. Sure, there is some sheet music and instruments for sale, but it’s obvious that they are for the student teacher relationship. The staff guy was pretty nice to me and I got a good vibe of the place though, just not really my cup of tea

Shopping at Jay and Kay’s is always a pleasure.

I’m new to the area being only 4 years in Cape Coral. While our 1st home we built didn’t have room for a Piano. I made sure that our 2nd home we are building now does. With all the shortages of product inventory I decided to buy a Piano now. Being a former business owner I try to buy everything from local companies. I called Jay & Kay by phone I explained exactly what I’ve told you above. I said to Jay I’m picking up a sandwich from Parkway subs and illl be there in 20 minutes. Upon my arrival I entered the store. No greetings. I walked around for about 25 minutes. No one ever approached us. I took a card off their desk and wrote a note. Left my phone number. No one has ever called me.back. That was on 07/26/2021. Not sure why Jay invited us to his showroom with detailed instructions of their location. Waste of time. I drove down to Piano Distributors and then to Nicks Pianos. I was greeted very well by Anthony and Nick at each location. Then I drive to Dave’s Piano’s Tamps area again another professional very knowledgeable as well. I compared the 3. I made my selection and place a deposit on the 60k piano

Don’t bother going to Jay & Kay they don’t need to waste your time
Sadly to say I wanted to buy in my local neighborhood. Support the local businesses after the Covid 19 destruction.

I personally left their business card on the counter and had wrote a note on the back asking them to call me with my phone number on it. Crickets !!!

You seriously need to walk into this place before even CONSIDERING Guitar Center. Better prices. Better customer service. I won’t be giving a single dime to Guitar Center EVER AGAIN! The owner was great to talk to.

I give Mr. Music, Metro Pkwy.Ft.Myers 5 stars for several reasons.I’ve been in past years dealt with several other music stores for myself and 2 school aged children that both play horns, I play guitar and from experiance Mr. Music’s always a pleasant experience with music lessons, staff,repairs, fair pricing, and professionalism.

I’ve known David and Bob for over 12 years! David Magnate has had his doors open for 50 years! That in itself speaks volumes. Being a Pro musician, I can say you’re in good hands!

Nice Place but very pricey… A lot of things you can get on Amazon for way cheaper.

I took music lessons here for a while. Everyone inside was really nice and the instructor was really knowledgeable.

I didn’t like that I was being pressured to pre pay for continued lessons even though I couldn’t with my work schedule. When I told them I couldn’t schedule anything further until a week of two, the guy started telling me i would lose my spot and there would be nothing he could do.

Overall, not a bad experience, just really put a damper on it.

Plenty of parking , decent customer service, good selections of instruments , prices not that good, sales rep tried to push sales instead of suggestions.

Made a HUGE mistake purchasing a digital piano from Mr Music, Inc – Fort Myers. I wanted to support a small local business and I did something I don’t usually do and purchased it without looking the product up online. I figured I would be paying a little more by not buying from a big box store but turns out I paid over DOUBLE!! And the owner is very firm on the no return policy. Do NOT make the same mistake I did. I take responsibility for my lack of research but am disappointed that this small business is ripping people off so bad.

Can’t give zero stars. If you feel like you need to form your own opinion that’s fine. But I can promise you that I never write bad reviews. Take it or leave it.

Carl says he’s “reactionary” teacher (no lesson plans). Be prepared to tell the teacher what you need to learn??? 6 lessons and what I learned is how good Carl can play guitar and that it’s a really difficult instrument to learn. What a POS! Dave (the owner) is okay.

I’ve been here both times I came to Ft Myers in the last few years. Both times I have walked out with great finds that I never heard of until then, along with suggestions of other records to keep an eye out for. Highly recommend

Chock full of records comics and stuff. Ailes are about a foot wide. Plan to spend a lot of time browsing.

I went there the other day but the door was locked. Maybe they were out to lunch. I so like this establishment though. My favorite comic & record business in Ft. Myers. I would recommend you stop by and check this place out.

Great place, huge selection for a smaller place. Guys were cool and friendly

When I was there, records did have a price. Has tons of records. Lots of rare ones. I got a nice deal on one. Only big complaint: the owner has a Trump/Pence bumper sticker.

Wow, I could spend hours here. Tons of vinyl, comics and other collectables

As a vinyl collector for nearly 50 years I’m always on the hunt every time I travel for stores. Out of a half dozen or so in the Ft. Meyers area I decided on this one. Lots of interesting pieces here. Lots of things I would have been interested in buying, but quite a few were well above market prices. Probably explains why a lot of it was still there. The place is so packed it’s actually damaging some of the sleeves. It is a great dig. When you dig you stand a fair chance of coming up with some in market range. I did walk out with 5 that were definitely unique and within market prices. The ridiculously uncomfortable conditions make it difficult to spend more than 30 minutes in there. I occasionally will spend upwards of 4 hrs or more on a good dig. Couldn’t do that here Finally, he uses price stickers attached directly to the sleeves. Not the easy to remove ones either. Cheap ones that damage even the best coated sleeves. This is a showstopper especially at some of these prices. If you want me to pay top dollar I want an absolutely pristine product. Not something that the art has been married by dime store price stickers. It would be worth going back but there are a lot of other places to explore.

Rude owners

Their posted hours are not an accurate reflection of their actual hours. Wasted my time on 3 different occasions.

Nice condo living and a good starting point for new family’s

The apartment complex is safe. We loyved here for three years with our children. Our land lord was Olga for apartment B2. She was the absolute worst. The cabinets and vanity that are currently in that house was put in there by my husband. My husband had to go behind her “maintenance” person for most things as he was not very good. She never returned our deposit to us upon moving. When we moved in the place was not in good condition. She did not provide pest control like the other land lords did. She did not do anything to fix the issues such as mold, broken water heater, broken window, leaking kitchen sink, broken washer etc These are all things she was made aware of and did not fix. My husband did most of the modifications in that condo. I see that the place is now being rented or sold and just wanted to warn people not to rent from B2 as that land lord will do nothing for you. We had two kids and she did not care about asking us to move out last minute. We also hired someone to clean the place before giving her the keys so everything was left better then when we moved in.

My dad couldn’t find some rare albums he wanted where we’re from and asked me to look around Fort Myers/Cape Coral. I popped into this record shop and was pleasantly surprised by how warm and helpful the owner was. He did not have the album I needed in stock and offered to look for it for me when he was out later in the week buying for himself. I told him the price I wanted to pay, and that’s what he charged me. He didn’t need to go out of his way to do that but he did. Honest, up front, super helpful guy. Store is organized and clean with excellent variety. Anyone looking for albums should not pass up a visit to this record store.

Great place. Look forward to the next time.

Great service !
Great Selection !

Awesome selection here from cassettes and records to CDs. I love this place. I find at least 5 new CDs every time I go in here. The manager is real friendly and accommodating. The only issue is that the hours listed online are not necessarily when this place is actually open. I call when they are supposed to be open to see if they’re open but no one answers. It just rings out. No vm.

Great store. Only reason it’s not 5 stars is because he doesn’t have everything I want. With that being said he will order whatever you would like.

Great place with friendly staff. The selection was nice and the prices were very fair. They even gave us advice about the local beaches to go and which to avoid!

Horrible staff. Very judgmental.

I love going to all Souls thrift store on Tuesday Thursday Friday and Saturday from 9 to 3
I always find something that I like they also make homemade mask for adults $3 and children $2 come March 1st they will now have a 3-ply mask
The prices are very reasonable and the volunteer workers are very friendly nice and polite you’ll love going to All Souls thrift store have a thankful Thursday everyone

Wonderful finds. Great prices. The staff were very nice. We will be coming back!

I LOVE THE FOOD AND AND THRIFT STORE

I found a very nice set of knives with block brand new just for 15 bucks. The prices are great, as it should be . Place is organized and the ladies who work there are sweethearts.

They have reasonable prices…

A sign outfront said donate to charity dinner. Stopped ..inside thrift store were numerous gently used Christmas tops @ $3ea.
I bought #10

I never did get to try the food “around back) maybe next time

I must say unfortunately, that Imo they lost brownie points b/o poor customer service…which was the bare minium.

This church is a great place for the needy.give groceries, pray together and meet people.

Discovered this place with my son today and wish we had found it with more time before closing! Absolutely loved all the amazing items. Will definitely be going back!

It was like going to Apex Grandma’s Giga House, that was open for business. Tons of amazing home decor and craft, it was pure sensory overload.

Wow , so much to see , can spend a long time here , something for everyone

Their prices seem a bit high but they have some unusual pieces.

This place has some really amazing things! Awesome place to visit just to see whats new!!

Definitely worth browsing thru!! You can find some good deals if you look. We always manage to spend $$ here!! Stop and see for yourself.

I have mixed feelings about my shopping experience today as an interior designer, I am always looking for new and exciting places to find the items that may add new dimensions to the homes I am working on. I always extend my TRADE discount to my clients and when we entered, we were greeted very quickly by 2 women at the desk, the greeting was sincere, and the overall vibe was quite positive. I did ask if there is a Trade discount and they both replied yes 10%… Less than what I have gotten from other antique dealers, but again any savings passed on to my client always makes them happy. The problem that I see is one of duality that is difficult to deal with, the place is huge and there are many vendors, some have exceptional quality items, and the price reflects the quality, there are also items that are well priced and there were many. My client fell in love with a mid-century display and asked if we could take all the furniture the 2 large furniture pieces the chairs, tables all except the artwork on the walls- I said I can make it work in her space and for me to pull the trigger I will have to remeasure the space we are considering as this was not in the scope of her project and take some measurements of the pieces and photos before I can commit. She was very happy and was quite enthusiastic about the place. All of the vendors that were on site were welcoming and asked us to enter their spaces and many were eager for sales and made many suggestions and offered opinions. Many of the other shoppers appeared to have positive experiences at Paradise Vintage Market. Sadly, the entire shopping day did not end on a positive note. When we were about to check out, I asked the woman who was now behind the counter about the Trade discount and she Hemmed and Hawed and was like we can call the vendors. The man behind the counter who for all extensive purposes appears to be in some form of authority, possibly an owner. Said that “We do not call the vendors if items are priced under 10.00 dollars. ” His judgment of what I purchased was a bit abrupt for a business that relies on repeat visits as well as recommending the place to others. Yes, the items I purchased today might have been at the 10.00 mark but how is he to judge what I may purchase in the future? As a designer, I like to test the water of a new shop and make a few small purchases and see the quality of customer service that I have received. Rarely am I judged by someone who should be focused on assisting the vendors in closing a sale. The Vendors who pay RENT for the spaces, need to be aware that the end of a very positive shopping experience was not favorable. And as we drove away, I told my client that sadly I will NOT be PURCHASING the items that she liked and wanted. I told her, in the long run, I can find someone who would be willing to make the sale possible and not insult me or her, my client. Both the man and the woman dismissed the fact that I did tell them at the end of the transaction that I was a designer, and I did, in fact, have business cards, and was told by the 2 women earlier that they do extend the Trade discount. Granted 10% of a small transaction is not much but if I add the items we were considering it was going to be about 5k. I have never seen anyone not willing to expand their business by meeting another local small business owner and be willing to possibly get many more than a few items at or above the snide 10.00 dollars More Importantly to lose the sale for a VENDOR in this economy, by being judgmental, about what I purchased. Is a level of pompous rudeness … the 10.00 dollars he saved will not equate to the thousands of dollars he lost. In my 30-plus years in Design, I have not met many successful entrepreneurs that do not treat someone coming into their “space” professionally, with respect, and with the invitation to come again. Sadly, I received NONE of those things today. And I sincerely doubt I will ever bring another client into the Paradise Vintage Market.

I’m a US army veteran with PTSD me and my service dog felt unwelcome and were chased out of the store

They are closed!! Out of business
Website is not updated went their today. Says it is open

Convenient

Contactless pick up. Purchase anything through the app. and pick it up at your chosen time.

Very friendly and helpful.

Online shopping and curb side pick up are the best!!!

Very nice

Is Walmart what else is there to say very helpful

Went too late in the day (10 am). Snowbirds try to run you over both in the parking lot & inside the store

The employees and food in the deli should all be thrown in the garbage

Worst customer service of any Walmart, never enough people to help, just waited 25 minutes in line behind 10 people with one cashier to return one item. I asked a manager if she could get some help here and she said when she had time!!

Always empty, employees never put items In. Every time come here need wait long time to checkout! They only open few check out line. Really is buy items for 10 minutes waiting checkout for 30 minutes!