Great customer service. Owner takes pride in all of his work no matter the job. I will be back for more customizations.
What an all round great experience! Reggie and his team are knowledgeable, professional, and fun to work with. They worked on my daughter’s Cadillac CTS and upgraded the car to have apple car play and a backup camera. The new unit looks like a factory install. If you are looking for an honest, dependable craftsman, call Reggie.
I called the night before I needed my car stereo and backup camera installed. The owner answered the phone very professional and polite. I had my own aftermarket parts, which he was glad to take and do the job. Most of the car stereo installation place will not install anything that they do sale. He was able to squeeze me in the following day on time and prompt. The owner also showed me how to operate the back up camera and got my approval before I left. I felt at home at this business and recommend it to anyone
Thank you
Terrible customer service. They don’t call back when they say they will. They don’t respond to messages. They also expect you to drive to the south side of Chicago to get paint work. I’ll never respect a soul that is not good for his or her word. Obviously these guys need someone else answering phone calls…
It’s hard to find someone that you can trust when it comes to specialty applications in the audio and visual applications. For three weeks I was in conversation with the owner in efforts to have a new double den unit installed into my vehicle. The owner of the company seemed to be very trustworthy and spoke of in confidence about how the upgrade and installation would occur. Reggie opted to schedule my vehicle in for a late appointment and conduct the installation. It was to my knowledge that my vehicle would be dropped off for the following day. Reggie indicated to me that he would have the installation completed that evening so we went and had dinner at a local establishment while he conducted the install. I received a call about 2 1/2 hours later advising me that the installation was complete. A couple of days went by and I was learning how to utilize my new audio system. I contacted the manufacturer and walk through a few of the configurations. It was brought to my attention and then that one important component was missing for the navigation to function. I reached out to Reggie to ask the pertinent questions relative to having this function correctly. Reggie became defensive rather than discuss the course of action to rectify the concerns. I obtained the missing component an opt to install it myself. It was then that I realized that the professional installation I was hoping for was nothing more than a super glued hack job. Additionally I realized that the A/C control head appeared to have damage present from I suspect being dropped. 3 of the functions no longer illuminated when the lights were turned on. I corrected the issue on the radio and decided to call Reggie regarding my findings. Each occasion I reached a voicemail with no return call. Trust was violated
I had the unfortunate experience of having to have an intoxalock device installed and choosing bassheadz as the service center. I was quoted 100.00 when I arrived he tried to charge me 180.00 when I challenged the price he went down to 128.75 (I wasn’t going to argue over 30 bucks) he took over an hour to install the device. 6 months later I go to have the device uninstalled and ALL of my wiring was split and he cut my wires instead of taping into them and splicing the correct way. (I posted pictures) Now all of wiring has to be replaced and repaired. I try to support black owned businesses but this is the service we receive. Thanks for nothing. You’re better off doing the work yourself or finding a reputable auto shop.
I never met someone with the passion and caring of taking of my guitars! Keith always wants to now that you are satisfied. My search for a luthier is over.
Great customer service and willing to spend the time to discuss some of the options. Have brought a couple electric and acoustics to him in the last 45 days
Fast,competent service
Acoustic,electric and my amps.
He’s fixed them all.
10. kogmuzic
Address: 23825 Raymond Dr, Crete, IL 60417 , Lynwood , Illinois , United States
If you are looking for cheap vintage vinyl they probably have it
There is nothing but records. Signs posted advertising a great variety of items .. Very misleading
This place is ridiculously unorganized and unprofessional. I drove all the way from Chicago because they advertised that they had records for sale and to stop by. When I did, they wouldn’t even let me look through the 45s and advised me to buy them from their Discogs store. An absolute waste of time.
